# Page 6 | Hotel Effectiveness Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Hotel Effectiveness the right Employee Scheduling solution for you? Explore 144 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/180410/Hotel-Effectiveness/reviews --- Hotel Effectiveness 4.8 (144) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of Hotel Effectiveness ## Showing most helpful reviews Showing 126-144 of 144 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AZ Admen Z. Accounting Manager Hospitality Used the software for: 1-2 years ### "Hotel Effectiveness" May 14, 2019 5.0 Usage of biometrics eliminated errors of employees using wrong time card, and also wrong times entered , easy employee setup in the system and real time reporting capability. Pros Easy reporting access and capability, functionality is perfect for our needs. Cons At this point there is nothing that I do not like nor complaint about the software or support from the company. Review Source Response from Hotel Effectiveness Solutions May 15, 2019 Thank you for taking the time to send us a favorable review! Your comments are appreciated and lets us know we are making Hotel Effectiveness a better place for our users. RR Robin R. GM Hospitality Used the software for: 6-12 months ### "Easy" May 14, 2019 5.0 Pros I’m able to keep up daily with payroll on a daily bases. Cons When you make changes to a time card it takes a while to change in the report section Review Source Response from Hotel Effectiveness Solutions May 16, 2019 Thank you for taking the time to write a review. Your opinions help make Hotel Effectiveness even better. VR Verified Reviewer AGM Hospitality Used the software for: 6-12 months ### "Hotel Effectiveness" May 3, 2019 5.0 Pros Very easy to use and to understand. Very user friendly. Cons I cannot think of any cons at this point in time. Review Source Response from Hotel Effectiveness Solutions May 7, 2019 Thank you for using Hotel Effectiveness and giving us an awesome rating. Great customers like you keep us striving to be the best. TK Todd K. RVPO Hospitality Used the software for: Less than 6 months ### "Effective Platform" May 6, 2019 5.0 The onboarding was very efficient, great visual, the support team has been very responsive to all inquiries Pros The platform is simple to navigate, user friendly, the help feature is great and their is a library of tutorials available to assist with questions and provide ongoing resource. Cons Wish there was more flexibility to create reports. There are pre-populated reports are very helpful and plentiful however having the ability to customize would be a great benefit Review Source Response from Hotel Effectiveness Solutions May 7, 2019 Thank you for using Hotel Effectiveness and giving us an awesome rating. Great customers like you keep us striving to be the best. LT Lina T. Director of Finance Hospitality Used the software for: Less than 6 months ### "Hotel Effectiveness" August 29, 2019 5.0 Great overall, matches the revenue with expense, and provides a clear picture of how profitable the business is when revenue and labor expense are matched. Overall, a great tool Pros It is a great tool for managers to get a clear pictures of labor, and the name it's true to the capabilities of the software - really contributes to running an effective business, Cons No integration of schedules with Payroll System, schedules have to be entered in two places Review Source Response from Hotel Effectiveness Solutions August 30, 2019 We love seeing comments from a great customer like you! Thank you for taking the time to write a review. Your opinions help make Hotel Effectiveness even better. CG Charlie G. Bench Mgr. Hospitality Used the software for: 2+ years ### "Hotel Effectiveness User" May 7, 2019 5.0 Very user friendly Pros Very Helpful in managing our labor hours Cons None come to mind at this time of this review. Review Source Response from Hotel Effectiveness Solutions May 8, 2019 We love seeing comments from a great customer like you! Thank you for taking the time to write a review. Your opinions help make Hotel Effectiveness even better. VR Verified Reviewer Chief Engineer Hospitality Used the software for: 1-2 years ### "The Perfect Tool" May 4, 2019 5.0 My main use of this product was for scheduling employees Pros Ease of use, point and click Options that are very quick and very easy to use when you're doing your scheduling week to week Cons No cons. I was very happy with the software and would suggest it to anybody Review Source Response from Hotel Effectiveness Solutions May 7, 2019 We love seeing comments from a great customer like you! Thank you for taking the time to write a review. Your opinions help make Hotel Effectiveness even better. GC Gary C. Assistant General Manager Hospitality Used the software for: 2+ years ### "Never an issue or problem " May 4, 2019 5.0 Pros The software is always reliable and very user friendly. Cons I do not have a con to list. It is fine and no problems Review Source Response from Hotel Effectiveness Solutions May 7, 2019 Thank you for using Hotel Effectiveness and giving us an awesome rating. Great customers like you keep us striving to be the best. ME Mandy E. Accounting Manager Hospitality Used the software for: 6-12 months ### "Good for labor scheduling and reduction of overtime" May 3, 2019 4.0 Helps cut down on overtime Pros Produces reports that are very effective in many areas... Cons It doesnt take certain things into account.. Review Source Response from Hotel Effectiveness Solutions May 7, 2019 Thank you for the thoughtful review! We are glad that you have seen overtime savings as a result of our product. Most hotels also find savings in contract labor and scheduling inefficiencies, all of which can add up to a big boost in operating profit. As you know, our standards are fully configurable, so you can take into account any business driver or rule that you like in order to build your labor plans and schedule templates. Let us know if we can help you with this setup process! SB Scott B. General Manager Hospitality Used the software for: Less than 6 months ### "Hotel Effectiveness" August 29, 2019 3.0 so far it's better than what we used to work with but not as user friendly as expected Pros It's new and seem that it will help see results daily Cons not very user friendly, training was little to none, all webinars that take so much time to watch. reports are limited Reason for choosing Hotel Effectiveness this was chosen by someone at the corporate level Review Source Response from Hotel Effectiveness Solutions August 30, 2019 Thank you for taking time to leave a review! Your experience using Hotel Effectiveness means a lot to us and your recommendations to make our product better is always taken into consideration. MR Mary R. Merchandise Supervisor Hospitality Used the software for: 1-2 years ### "Easy to use, great info" May 10, 2019 4.0 Great!! Pros Great info with using this system about the room occupancy, and helps us stay on budget and schedule according. Cons None, that I have come across. I would highly recommend. Review Source Response from Hotel Effectiveness Solutions May 15, 2019 Thank you for using Hotel Effectiveness and giving us an awesome rating. Great customers like you keep us striving to be the best. CC Charles C. Chief Engineer Hospitality Used the software for: 1-2 years ### "Details Delivery and Direction" May 6, 2019 5.0 Scheduling is great! Pros Hotel Effectiveness is easy to navigate and clearly customer friendly. Cons I honestly don't have a negative opinon. Review Source Response from Hotel Effectiveness Solutions May 7, 2019 Thank you for using Hotel Effectiveness and giving us an awesome rating. Great customers like you keep us striving to be the best. PB Paul B. EVPO Hospitality Used the software for: 6-12 months ### "Hotel Effectiveness Review" November 30, 2018 5.0 Excellent Pros The system is real time and can save you money Cons I like the entire system. Learning it is key to the right information Review Source Response from Hotel Effectiveness Solutions December 4, 2018 Thank you for the feedback. We appreciate the opportunity to serve and look forward to our continued partnership! VR Verified Reviewer Director of Operations Support Hospitality Used the software for: 2+ years ### "Great efficiency management system" May 3, 2019 5.0 Overall very powerful and easy system to use for labor management. Allows user to set up labor plans with many variables and extract data at year end to help with budgeting. Very impressive system. Pros Ease of use and ability to extract data about hours Cons None that come to mind, very happy with system. Review Source Response from Hotel Effectiveness Solutions May 7, 2019 Thank you for using Hotel Effectiveness and giving us an awesome rating. Great customers like you keep us striving to be the best. PT Paul T. Regional Manager Hospitality Used the software for: 6-12 months ### "The best tool availalbe for our industry" May 3, 2019 5.0 Support is great and this is the best Labor tool I have seen in the marketplace. Pros Reporting, flow from actual data in our other payroll system, customizable Cons Its a little difficult to navigate in terms of 3rd party mapping. Review Source Response from Hotel Effectiveness Solutions May 7, 2019 Thank you for using Hotel Effectiveness and giving us an awesome rating. Great customers like you keep us striving to be the best. BK Bill K. Exec VP Operations Hospitality Used the software for: 2+ years ### "A great system" May 17, 2019 5.0 We have seen a great reduction in Labor Costs and we have also been able to track fraudulent timekeeping. Pros Time & Attendance controls Labor Plans Scheduling Cons There is no payroll processing integration Review Source Response from Hotel Effectiveness Solutions May 22, 2019 Thank you for taking the time to send us a favorable review! We are constantly finding new ways to make Hotel Effectiveness easy to use for all hotels. AM Alban M. Sous Chef Hospitality Used the software for: Less than 6 months ### "Hotel Effectivness has help me to understand the Scheduling." May 22, 2019 5.0 Pros Doing the schedule for the employees. Ease to check the calendar for the days and total hours of work for each employee, and more. Like changing the time or delete shift and more. Cons I don't have any issue over this program. Review Source Response from Hotel Effectiveness Solutions May 31, 2019 Thank you for taking the time to send us a favorable review! Your comments are appreciated and lets us know we are making Hotel Effectiveness a better place for our users. RP Rupali P. Front Office Manager Hospitality Used the software for: Less than 6 months ### "Great Tool " May 4, 2019 5.0 Pros very easy to use. The software is user friendly and great courses on "how to" Cons I really do not have anything negative to say about this software. I think more hotels need to use this Review Source Response from Hotel Effectiveness Solutions May 7, 2019 We love seeing comments from a great customer like you! Thank you for taking the time to write a review. Your opinions help make Hotel Effectiveness even better. JJ Jermaine J. EX. CHEF Hospitality Used the software for: Less than 6 months ### "Review" May 13, 2019 4.0 For the first time using it I enjoy it. Pros It runs very fast, with a lot of information. Cons Haven't had any problems, like I stated before I enjoy it. Review Source Response from Hotel Effectiveness Solutions May 15, 2019 Thank you for using Hotel Effectiveness and giving us an awesome rating. Great customers like you keep us striving to be the best. 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