Explara

Explara Membership Management


5 / 5
16 reviews

Who Uses This Software?

Our customers are looking for affordable All-in-One event registration + membership management software, entirely in their control with a start to end solutions to increase membership and ROI.


Average Ratings

16 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Explara
  • www.explara.com
  • Founded 2008
  • India

About Explara Membership Management

Cloud-based membership management solution that automates renewal, event registration activities, and subscription.


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Explara Membership Management Features

  • Application Management
  • Committee Management
  • Dues Management
  • Email Marketing
  • Event Management
  • Member Directory
  • Member Portal
  • Member types
  • Membership Database
  • Membership Renewals
  • Payment Processing
  • Website Management

Explara Membership Management Reviews Recently Reviewed!


The Explara Ticketing Platform

May 20, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We started using Explara as a ticketing platform for our events in May 2018.

We integrated it in our website and since then have been using it daily.

As we are an events company, we needed a software that could easily help us manage our event ticketing and explara has been a good choice.

When we started events in Singapore last year, we were not sure how to go about with the ticketing.

But with the Explara team's support and guidance, we were able to manage that smoothly.

The ease of creating discount coupons, codes etc is good.

Basically it has everything which an events company needs and one gets it without having to code it themselves.

Cons: There are many good things about this software. But certain things need a little improvement.

1. The payout invoices we receive need to be more detailed. Since we are only 2 people managing all the events, it gets difficult to visit the dashboard each time to check the payout for each event.

If along with payout structure that we receive, we would get information about what event tickets we have received a payout for, it will be very helpful.

2. The formatting of the event description can be made better.

Best DIY ticketing Software

Mar 22, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The best part which we liked about them is the promptness in their customer support and willingness to improve/customise the platform as per customer's demand which really helped us to make our operations smooth

Cons: I would say to build more on your event manager app to make on-site check-ins, goodies distribution easy which is not good at all as of now. I would also recommend Explara to start e-certificate services.

The Review that matters

Mar 18, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: User friendliness, secure payment process features and the team!

Cons: Zilch.

Overall: Go to place for all membership management needs and online event management. Great user friendly product and the payments management process is on point!

Customer Satisfaction

Mar 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly. Easy to customise based on your needs.

Cons: Confusion on International payments and its gateways.

Overall: FANTASTIC

Explara for a social venture (startup)

Nov 27, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: When I started using it in 2016 - It was a very personal experience since someone from the explara team was readily available to help with its features. I had his number saved on my phone and was easy to reach. However I do appreciate the later customer management system.

Cons: Varying service charge rates over the years. I was not in control/wasnt made aware of these changes.

Overall: Explara has been quite useful and has provided my past venture with a great accessible platform.

Vendor Response

by Explara on November 28, 2018

Thank you for sharing your appreciation. We love serving our customers and reachable at any time. Explara has gone through major feature additions after 2016 and it now offers more value and higher ROI. We look forward to serving your endeavors.

Explara Review

Mar 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: this is very handy, well designed, customer support is very good, it is very helpful in spreading the business

Cons: I have an overall good experience, nothing really is bad about it.

A very comprehensive platform

Jan 30, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use and the team provides great service

Cons: Provide a little more flexibility for the event

Overall: Creating an event management for attendees

Vendor Response

by Explara on February 06, 2019

Thank you Deepika and Team LetsVenture for sharing feedback and review. We appreciate.

Ease of Usage

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Explara is an extremely easy to use and efficient portal. For someone who is very resistant to technology I find it a breeze.Also the entire team is extremely supportive and helpful with the innumerable questions I always seem to stumble upon.

Cons: Nothing as such.. I get stuck at times . But that is easily solved by their help desk

Overall: Excellent!!

Great platform with user-friendly interface

Nov 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The platform's user friendly interface which is super handy to use both by organizers and ticket buyers alongwith electronic app check-in was a super hit.

Cons: The event setup procedure has some bugs related to updating of pictures and thumbnails for event website.

Overall: Organizing our monthly meetup has been a great experience with Explara's tools and ticketing platform. Now we can do all that without any hassle.

Convenient

Mar 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to understand user interface and dash board

Cons: No provision to send bulk email to others

Good platform for events management

Dec 05, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very cost effective. Support from Sales and BD guys

Cons: Explara logo in all mails and standard text.

Overall: Good

ICISS'18

Mar 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Thank you for offering Explara's services to handle all registrations for ICISS'18. Overall, it was a very smooth experience, with Explara customer support immediately responding to our requests for feature additions as and when they were needed.

Cons: Nothing specific to report for this column.

User friendly platform

Jul 07, 2014
4/5
Overall

5 / 5
Ease of Use

4 / 5
Customer Support

Comments: I have been using Explara from past 8 months, their event apps and UI is chanceless. Very impressive marketing and support team, looking forward to maintain a long term relationship with them.

Vendor Response

by Explara on July 07, 2014

Hey Julia, It's our pleasure to power your event's.

Capterra loader

A cost-effective reliable platform

Feb 05, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The platform is quite simple and easy to follow.

No issues faced while updation.

Tech support was prompt and reliable.

Charges applied were reasonable.

Cons: Faced some hanging issues with the mobile app for Explara.

Overall: Our event had a smooth registration portal, thanks to Explara. Couldn't explore many options; hope to utilise them in the next event. :)

Vendor Response

by Explara on March 12, 2019

Thank you so much Dr Shahzad.

Best platform for Startup event organizers like me

Nov 28, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We have used Explara for our previous Startup Summit. I want to say, it is one stop platform for organizers like me pre & post engagements.

Explara for our annual event

Mar 22, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy of use and best customer support

Cons: Easy of use and best customer support

Overall: Explara helped us to save time in managing everything related to the event registration.