Protractor.NET

4.5 / 5 13 reviews

Who Uses This Software?

Protractor.NET has a simple, intuitive user interface with a clean, friendly design that can be customized to fit your business needs whether you are a single location or a multi-unit chain.


Average Ratings

13 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Protractor Software
  • www.protractorsoftware.com/
  • Founded 2001
  • Canada

About Protractor.NET

Protractor.NET is a unique, cloud based ALL-IN-ONE automotive shop management software program. Designed for the progressive shop owner, Protractor allows you to complete all tasks required to successfully run your automotive business without leaving the application. From customer historical invoice look-up in seconds, to parts ordering with major suppliers to period-end accounting journal entries, integration with other programs is not required because it is already all here in one place.


Protractor.NET Features

  • Billing & Invoicing
  • Customer Database
  • Inventory Control
  • Labor Rates
  • Maintenance Scheduling
  • Parts Management
  • Quotes / Estimates
  • Service History
  • Vehicle Tracking
  • Work Order Management

Protractor.NET Reviews

combines both accounting and shop management

Nov 03, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: how there is one contact that covers everything from parables receivables and shop management

Overall: Most shop management systems focus on auto shops needs and most accounting programs are hard to use for shop management. Protractor combines both accounting and shop management.

Broken Promises

Jun 02, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: Most shop management systems focus on auto shops needs. Protractor is an accounting program piggybacked with a shop management program.
I was with Protractor over a year and they did not fulfilled their promises for example, an oil sticker label or to fix CarFax.
I went back to my previous system where CarFax is working properly yet Protractor says it is not a Protractor problem, it is a CarFax problem.
I was told from the beginning that if I left, my data is mine. They did not tell me that it was available in report form and you have to pay $149.00 a month ($1788.00 a year plus foreign transaction fees) to access it.
With the dollar exchange, it was costing me around $125. A few months ago, they notified me that I will be charged the FULL $149.00 plus I have to pay the foreign transaction fee.
This is due to the support it requires. We are looking at previous data only and NEVER need customer support???
If you choose to go with Protractor, I believe you will agree that the your experience is very AGGRAVATING.

Not the best

May 22, 2015
2/5
Overall
2 / 5
Ease of Use
4 / 5
Customer Support

Comments: I find that this software is old and outdated. It is not user friendly and very slow regardless of the connections. Our accountant calls this software a nightmare. There are never any useful updates. Customer service is pretty quick and will assist you with all of the issues you WILL have. There is no direct line to get a hold of customer service and you have to email and hope they get back soon.

It just works!

Feb 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Having been automated since 1989, first with Super Fred, then MaxxTraxx then Mitchell, ten years ago we switched to Protractor and never looked back. One of the most outstanding features with Protractor is the unbelievable Support Staff. Quick. Knowledgeable. Concerned. The cloud based program is easy to use and as POWERFUL as you could want. Accounting in .NET is amazing and with the cloud based program, my CPA can log in at any time, saving almost enough money monthly to pay the subscription!!

Quality product

Oct 06, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been Protractor system users for over 10 years and the new .net version is a must-have. Many excellent features and more on the way as user requests are listened to and implemented. Training program very precise and informative. As with any new system, there is a period of adjustment to change from legacy but Guy and the tech support staff are outstanding and there to help whenever needed. Speed, inventory module and multiple invoice capability + upgraded accounting features are just a few of the pros of the new system. Takes some getting used to but benefits well worth the challenge of change.

Protractor .Net Software

Sep 23, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have upgraded all of our shops the the new .Net software. Migrating from the Legacy software to .Net was fairly easy both from the back office side and the front counter. Protractor support and Guy Lapierre have been extremely helpful during and after the transition. We have made several programming requests that have been implemented or are in the process that have helped in the daily operation of our business. Also like that .Net automatically updates (no more having to go to each computer to update).
Glad we updated to .Net!

Super fast estimates

Sep 06, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Protractor.NET is a real productivity tool as it allows to my Advisors to make accurate estimates very quickly and then with a click of a mouse order the parts online from the supplier -- easy and fast - nothing wrong with that!

I will also say that the support staff are very responsive and helpful.

If you want a tool to help you run your business this is it

Sep 05, 2014
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: The legacy program is excellent. The dot net program has been developed by tech's for tech's who want control and ease in there business. If you want control give yourself a treat an look into this software and the support from there team of auto experts.

Money Maker

Aug 26, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been running the .NET version of Protractor for the last 1.5 years and the only thing I can say is.... Incredible!!! From the moment I switched over, I saw an increase in labor sales. At first I thought it was just a coincidence but turns out the labor matrix was factoring the extra charge that I always forgot to put in. The way the invoice printout is remarkable as my clients understand their invoices (storybook). I can throw a "grocery list" estimate together under 5 minutes... All the labor guides are built in and that makes it very fast. If your looking for really good software to make you money. Protractor is the only one you need to look at.

There is no better software out there!

Aug 26, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been using the product for the last 8 years. The previous version called Legacy was great, but was limited by its ability to use multiple work orders. The new .net version is 10 times as fast, intuitive and requires little training. People ask me what can it do? It runs everything in your business and it is all point and click! Stop looking at out of date software, this is the one you need!

Great Product

Aug 19, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been using Protractor since the beginning of 2013. The .Net version is considerably faster than the older version and has a lot of new features. I like the fact that it is a web based system and I never have to worry about backups. There support is great, they usually get back to us in less than an hour. I like the fact that they come out with an update each week. They are always adding new features. As with any software change there is a learning curve, but the instructors were very helpful. There are some features that my old software had that I wish were integrated into protractor but we found away around most of them. Its integrated accounting system is great. It saves having to have a conversion program to upload it to a book keeping system. I found that the inventory system is very tight. There is not a part that can get lost or not billed out. We found a lot of lost dollars by tracking the cores and returns as the system does. I would recommend this to anyone.

From a Long time user

Aug 14, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been using Protractor for 8 years. The system called Legacy has been upgraded to the .net version and I really like this version because of the speed difference from the older version and the ease of use. Its easy to setup but like any new software , it takes some getting used to but I would not go back to the old version now.

Pros : Work Speed , ease of use , multiple invoices can be opened at once. Management actually listens to user requests and occasionally implements them into the newer upcoming versions of the software. Training videos are very very well made and actually helpful. Tech support is awesome.

Cons : Can take a while to log in the morning. Still some polishing needed but very good as is honestly. It takes a while to setup and learn the MANY features give yourself a few weeks , you won't be sorry after.

Great Software (Must have)

Aug 13, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been a user for a few years now. We have in our 8 locations about 120K transactions per year. We saw from the start a 5% increase in sales we were missing. Then came the great new product version. Fast and very user friendly. We saw a shocking 3.5% increase in margin.

I would recommend this software to anyone.