# Page 2 | Protractor Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Protractor the right Auto Repair solution for you? Explore 37 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/18043/Protractor-NET/reviews --- Protractor 4.6 (37) [View alternatives](https://www.capterra.com/p/18043/Protractor-NET/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Protractor ## Showing most helpful reviews Showing 26-37 of 37 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JL Janice L. Automotive Used the software for: 2+ years ### "combines both accounting and shop management" November 3, 2016 4.0 Most shop management systems focus on auto shops needs and most accounting programs are hard to use for shop management. Protractor combines both accounting and shop management. Pros how there is one contact that covers everything from parables receivables and shop management Review Source MD Mike D. Owner Used the software for: ### "From a Long time user" August 14, 2014 5.0 I have been using Protractor for 8 years. The system called Legacy has been upgraded to the .net version and I really like this version because of the speed difference from the older version and the ease of use. Its easy to setup but like any new software , it takes some getting used to but I would not go back to the old version now. Pros : Work Speed , ease of use , multiple invoices can be opened at once. Management actually listens to user requests and occasionally implements them into the newer upcoming versions of the software. Training videos are very very well made and actually helpful. Tech support is awesome. Cons : Can take a while to log in the morning. Still some polishing needed but very good as is honestly. It takes a while to setup and learn the MANY features give yourself a few weeks , you won't be sorry after. Review Source HC Heidi C. Used the software for: ### "Not the best" May 22, 2015 2.0 I find that this software is old and outdated. It is not user friendly and very slow regardless of the connections. Our accountant calls this software a nightmare. There are never any useful updates. Customer service is pretty quick and will assist you with all of the issues you WILL have. There is no direct line to get a hold of customer service and you have to email and hope they get back soon. Review Source Response from Protractor Software November 29, 2017 Hi Heidi, After a review of your account it appears that you were using the original Protractor version and not the latest program, Protractor.Net. Protractor.Net is a superior product and has updates that come out every 2-4 weeks. We hope to speak with you in the future. BL Ben L. Owner Used the software for: ### "Money Maker " August 26, 2014 5.0 I have been running the .NET version of Protractor for the last 1.5 years and the only thing I can say is.... Incredible!!! From the moment I switched over, I saw an increase in labor sales. At first I thought it was just a coincidence but turns out the labor matrix was factoring the extra charge that I always forgot to put in. The way the invoice printout is remarkable as my clients understand their invoices (storybook). I can throw a "grocery list" estimate together under 5 minutes... All the labor guides are built in and that makes it very fast. If your looking for really good software to make you money. Protractor is the only one you need to look at. Review Source HM Helena M. Office Administration/Service Advisor Used the software for: ### "Quality product" October 6, 2014 5.0 We have been Protractor system users for over 10 years and the new .net version is a must-have. Many excellent features and more on the way as user requests are listened to and implemented. Training program very precise and informative. As with any new system, there is a period of adjustment to change from legacy but Guy and the tech support staff are outstanding and there to help whenever needed. Speed, inventory module and multiple invoice capability + upgraded accounting features are just a few of the pros of the new system. Takes some getting used to but benefits well worth the challenge of change. Review Source dW dave W. manager / service writer Automotive Used the software for: Less than 6 months ### "newbe" August 9, 2018 5.0 Pros I am getting use to it, easy more every day Cons getting use to it ,the customer service has helped me learn. I'm computer stupid Review Source Response from Protractor Software August 21, 2018 Dave, thanks for the review. Everyone learns in different ways, so we provide online training videos, help files, and even the good old 'pick up the phone and call us anytime!' - Scott, AMS MD Mark D. General Manager Used the software for: ### "Protractor .Net Software" September 23, 2014 5.0 We have upgraded all of our shops the the new .Net software. Migrating from the Legacy software to .Net was fairly easy both from the back office side and the front counter. Protractor support and Guy Lapierre have been extremely helpful during and after the transition. We have made several programming requests that have been implemented or are in the process that have helped in the daily operation of our business. Also like that .Net automatically updates (no more having to go to each computer to update). Glad we updated to .Net! Review Source DF Don F. President Used the software for: ### "It just works!" February 9, 2015 5.0 Having been automated since 1989, first with Super Fred, then MaxxTraxx then Mitchell, ten years ago we switched to Protractor and never looked back. One of the most outstanding features with Protractor is the unbelievable Support Staff. Quick. Knowledgeable. Concerned. The cloud based program is easy to use and as POWERFUL as you could want. Accounting in .NET is amazing and with the cloud based program, my CPA can log in at any time, saving almost enough money monthly to pay the subscription!! Review Source RD Richard D. Owner Used the software for: ### "There is no better software out there!" August 26, 2014 5.0 I have been using the product for the last 8 years. The previous version called Legacy was great, but was limited by its ability to use multiple work orders. The new .net version is 10 times as fast, intuitive and requires little training. People ask me what can it do? It runs everything in your business and it is all point and click! Stop looking at out of date software, this is the one you need! Review Source MD Mike D. Director of Automotive Operations Used the software for: ### "Great Software (Must have)" August 13, 2014 5.0 We have been a user for a few years now. We have in our 8 locations about 120K transactions per year. We saw from the start a 5% increase in sales we were missing. Then came the great new product version. Fast and very user friendly. We saw a shocking 3.5% increase in margin. I would recommend this software to anyone. Review Source RS Rex S. Used the software for: ### "If you want a tool to help you run your business this is it" September 6, 2014 5.0 The legacy program is excellent. The dot net program has been developed by tech's for tech's who want control and ease in there business. If you want control give yourself a treat an look into this software and the support from there team of auto experts. Review Source SD Sadami D. Tester engineer Used the software for: Less than 6 months ### "Good way to track your cars life" January 8, 2019 4.0 Nice job Pros The information you can find about a certain car. I did not know this existed, but I discovered and I like it Cons Sometimes it could be too complex for people not used to read car information, but customer service helps a lot Review Source Similar Products Featured