SegMate

SegMate


4.5 / 5
7 reviews

Who Uses This Software?

Ecom, Local, Online and Digital Marketing


Average Ratings

7 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $9.00/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Business Hours

Vendor Details

  • SegMate
  • segmateapp.com
  • Founded 2016
  • United States

About SegMate

Bot building and subscriber management platform that specializes in Facebook messenger marketing.


SegMate Features

  • Canned Responses
  • Customizable Branding
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking

SegMate Reviews Recently Reviewed!


SegMate is awesome for starting your Messenger Marketing journey!

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, helped by a very extensive tutorial training series, which covers in detail all the features SegMate offers. Support is also fast and helpful. They're constantly developing the software and keep you updated about any Facebook changes, or issues. The interface is clean and easy to navigate/understand and the software works as expected and I've never come across a bug. It also offers great value and I'm sure will be one of the cornerstones of my marketing business into 2019 and beyond. Highly recommended!

Cons: Lacks a couple features that it's competitors have but they're developing it to being just as good soon but at better value.

Overall: It's helped me get started in the exciting new sphere of Messenger Marketing and has opened my mind to the possibilities, there's a growing community feel and the support is both personal and high-quality, I'm very glad I chose their service.

Segmate Review - Kat

Jan 25, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It has many tutorials and feels reliable!

Cons: The visuals and graphics seem just a touch outdated for some reason, even though the overall product is not.

Overall: Just installed it to use for my agency and so far I have really liked working with it. The tutorials are a wonderful feature and I have heard nothing but good things in the agency world about SegMate as well.

Capterra loader

SegmateApp is the way to go!

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I liked most about the software is with the engagement tools I can drag and drop to easily create amazing conversational chatbots quickly and fun.

Cons: What I like least about this software is there is no undo button.

Overall: I am very happy with SegmateApp. Within a few months, after utilizing all the training I have automated my eight businesses. Now, my response time to my current clients has improved. I am confident I will create loyal clients with all my clients. I can now focus my extra time on family and friends. I am happy. Thank you.

Segmate Review

Feb 10, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to set up Chat Bots

m.me links

messenger codes

Cons: Would like better features with the use of sequences

Speed of system (very Slow)

Capterra loader

SegMate Review

Jan 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and integration of the app with social media, support and training is excellent.

Cons: Have not found thing least about the software at this time, that's a good thing!!!

Overall: Just starting to learn how to us the Bot. I lot of ideas are popping into my head in different niche and business I can apply the software.

Better FB Marketing Tools Out There

Dec 12, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Is a FB messenger bot that collects subscribers for your marketing intent.

Cons: I honestly felt it's still beta though they launched it as a matured product. Pales in comparison with ManyChat.

Overall: Not good. Unrealistic pricing with what it has to offer.

Vendor Response

by SegMate on December 13, 2018

Your the first person to give us a bad review like ever... Would love to take with you in person and get to know what you expect.... We are way out of Beta and the list of features are pretty darn big... Just saying feel free to hit me up anytime. This is Karl BTW...

Capterra loader

Live webinars with segmate

Jan 11, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Well thought out software with plenty of help and tutorials to learn from.

Cons: Sometimes I think its that big it can be a little overwhelming fo the newbie.

Overall: 10/10 from me