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Pros
The team at Recruitly are friendly and responsive. They are on hand to help with anything that we need.
We especially appreciate the great support and proactivity from the whole Recruitly Team, who constantly thrives to make the tool even better and match client needs.
Thank you to our Account Manager who is super supportive, approachable and helpful every time. Great tech support too, quick and efficient.
The best thing however has been how responsive the sales and development teams have been to requests and recommendations for improvement.
Cons
Growing pains of a smaller company, but every problem we have had has also came with a solution.
What's not to like, really. I'm genuinely struggling to think of something to say here.
We have yet to find anything majorly negative.
The search parameters can sometimes be difficult if you have a candidate with multiple skills.
Showing Most Helpful
Showing 25 of 38 reviews
"A great experience so far..."
Overall: A fantastic combined ATS and CRM that is easy to navigate and has every function I need and more. I'm still discovering all the tools that will help my business to grow and develop. The training modules are a great help and customer service is good.
Pros: Great functionality. Easy to use. Good integrations. Cost effective. Great customer and user experience.
Cons: I am enjoying my experience so far and no negatives found as yet
Vendor Response
"What a fantastic recruitment platform! "
Overall: Fantastic from start to finish! The service was incredible as soon as we reached out even though we were just a small business. Someone was always there to help but it was rare we needed them to as everything works so well and efficiently.
Pros: The user experience is so efficient! It is so clean and easy to navigate I honestly don't think there is a better recruitment platform out there.
Cons: Nothing! If there was ever something I was unsure about, someone at Recruitley would come back to me within minutes on the chat.
Vendor Response
"Profound review "
Overall: Recruitly was a superb tool for me as a one man startup and enabled me to automate numerous tasks. As the business has grow to 4 people they have been great with onboarding new consultants and providing training sessions whenever required
Pros: Ease of use and support service and ability to automate tasks as a one man band.
Cons: Lack of mobile app and cv parse facility could be a bit more sophisticated
Vendor Response
"Love a complaint ! "
Overall: Good system, pulling reports can be a little painful.
Pros: Always love to a complaint ! As they see is as a challenge and a way to improve and grow their service. The team are always helpful and looking for ideas. Staff that have gone above and beyond [sensitive content hidden]
Cons: If things are not working perfectly for the system to spot and report back
Vendor Response
"Solid, powerful and and intuitive CRM + ATS"
Overall: Very positive. A solid product backed by people who are passionate about the service they provide.
Pros: The team at Recruitly are friendly and responsive. They are on hand to help with anything that we need. They are regularly rolling out new features, and genuinely act on user feedback to improve the system. The system itself is powerful and intuitive, allowing for pretty much any way of working.
Cons: We had some initial teething problems and a few issues when we joined, but they were resolved in quite short order. The email marketing system could be integrated a bit more cohesively into the wider database system.
Vendor Response
"I literally hate CRM, but I love this. "
Overall: Flippingg fantastic. Malleable. Empowering. Actually business changing.
Pros: I love the adaptability. I love the people behind the scenes. I love how it's always leaning forward. Always evolving. Always looking out for ways to be better. I can genuinely say, after using over ten recruitment CRM systems, this is the best platform I have ever come across.
Cons: Things change. But not without warning. And only ever to make things better.
Vendor Response
"Auracle Advisory"
Overall: Very good, [sensitive content hidden] is especially responsive and has gone beyond on more than one occasion to get things done for us.
Pros: Easy set up and it’s really simple to navigate. It has every feature you need and will be easy to scale a business using it.
Cons: Nothing really stands out. Maybe support was a little slow at the start.
Vendor Response
"Great system"
Pros: Ease of use, functionality and cost. Tried many CRMs this does the same and at half the cost.
Cons: Nothing really. Does everthing you need/ want it to do.
Vendor Response
"Great CRM - highly recommend "
Overall: Great - would highly recommend. Did a lot of CRM research and Recruitly offered best value for money.
Pros: Value for money. Platform is as simple or comprehensive as needed. Support is great.
Cons: n/a - nothing to fault, and any small issues quickly get sorted after reporting.
Vendor Response
"Recruitly is superb!"
Overall: The experience has been nothing but positive. I've worked with many different recruitment CRMs and this is the strongest for our needs.
Pros: The support is second to none and the features that they are constantly introducing means that our business stays ahead of the curve. It's very customisable so we managed to fit it around our workflow processes.
Cons: The fact that we didn't find it sooner...which is our fault! Not theirs!
Vendor Response
"Excellent ATS/CRM for Boutique Specialist Firm "
Overall: Excellent experience with the team and the platform from day one. Natural teething issues all quickly managed by the team. Couldn't be happier.
Pros: Recruitly is an intuitive platform, which is easy to navigate and learn to use. This is helped greatly by the scalability of the platform for each user - so that I can choose what I want to see and functions which I don't yet need to see. The same can be said for the impressive level of 3rd party integration support, which allows users to work seamlessly with other tools. But probably the best part about working with Recruitly is the team/support, which is very responsive and helpful; esp. during those initial few weeks of getting up and running, when you need them the most. Lastly, one of the thing that I really like about this platform if that the team are constantly seeking to improve it (even in little ways), so that functionality and useability are always at the heart of the platform.
Cons: What's not to like, really... I'm genuinely struggling to think of something to say here. No, I've got nothing.
Vendor Response
"Great value for money, good tech support, user friendly system"
Overall: very good - tricky at the start but now i am on it all day every day and rely on it massively.
Pros: Really great system that records all my applicants and easily tracks them along the job application process. Great way to record leads and canvass for new business and to keep contacts and clients records.
Cons: CV boolean word search to find suitable candidates on the system - I haven't really mastered the art of that yet.
Vendor Response
"Worth the money but not the best"
Overall: pretty good, we'll most likely keep it for a few more years
Pros: Customer Service is very prompt Fairly easy to use
Cons: Little buggy here and there but comes with a start up It seems you can't log calls through recruitly through your VOIP system
Vendor Response
"Great Software and Service Team! "
Overall: It has been great! Very helpful platform for us to run our staffing agency.
Pros: Their friendly team always ensures needs are met and their solution is catered to each company!
Cons: Growing pains of a smaller company, but every problem we have had has also came with a solution!
Vendor Response
"Great Software "
Pros: Recruitly are very helpful with development changes and are quick to make any changes applicable to our business.
Cons: There are a few functions we are working with Recruitly on developing for our company.
Vendor Response
"Happy customer"
Pros: It's very user-friendly and support team is AMAZING!
Cons: The internal comment section that's not updating, but it is being worked on.
Vendor Response
"Best software I've ever used "
Overall: I've used lots of different systems over the years in several businesses. There are always pros and cons and my wish list grew the length of my arm for the "perfect system" that I thought just didn't exist. Then I stumbled upon recruitly and have been blown away since the day I switched over. Not only did it tick every single box I wanted on day one, but they regularly add features that are so beyond my expectations from any system. Just when I think it can't get any better, there's a new notification letting me know the latest addition to the system and every time I can't help but say "wow!". They are just blowing me away with their level of commitment and service to their customers. They listen and know exactly what we want and need, sometimes before we even do. Any question I have is answered in record speed and when I was having an issue with my website and integrating the job board, the team took my website and completely transformed it. They literally created a new website for me, modelled off my original website, making it a seamless transition and super simple for me to update. To top it off? The price!! My word... I cannot believe the features and service I get for such a competitive price. I am so happy with my choice to go with a provider that I can trust 100% with my business, that I can use heavily and rely on in a fast paced industry. If you are having any hesitation, don't - go for it! Thank you so much to Recruitly for being leaders in the market and provid
Pros: Price, resume parsing, CRM, task management, business development tools, job board postings and tracking of advertising, email integration, chrome extension, email sequencing, customer service (incredible), being 10 steps ahead of the game!
Cons: Nothing - everything about it goes beyond my expectations.
Vendor Response
"Great Support"
Overall: I needed to implement a reliable system to manage a client project where I will need my finger on the pulse for a wide range of difficult jobs and some high volume roles too. There is always concern when taking responsibility for a critical project but I have peace of mind over anything involving the ATS because I've worked with the Recruitly team several times now and their support is second to none.
Pros: This is an incredibly quick system to implement and already has integrations with the go to Job Boards that I use. It can be integrated with email in seconds and the job portal can be live on a website in literally minutes too with the use of a shortcode (for wordpress). It's taken me a matter of days to decide my workflow for this project, get a job board live on a careers micro site and begin processing applications.
Cons: I use data a lot to manage recruitment projects - I can never have too much and sometimes feel with an online licensed product not quite enough - but that would be true of any SaaS solution. The Recruitly team have accommodated all of my requests when it comes to reporting so this is not a complaint.
Vendor Response
"Well worth making the change!"
Overall: We have so far found the customer service team to be extremely attentive and the overall ease of use very strong. We have already seen a big increase in productivity in that we can add candidates more efficiently and organise them more easily. We have also been able to better manage our sales pipeline through the leas and opportunity functions. Recruitly were also able to move data over from our old CRM without much of an issue.
Pros: Recruitly was chosen on the basis of its solid integration with our website but also because of the scalability of possibilities and ease of customisation to adapt to our requirements. The integration is the biggest positive given now we can easily manage candidates all from via one system further allowing us to communicate better and provide a more streamlined and positive experience for all who interact with us.
Cons: We have yet to find anything majorly negative. There have been a number of things to change in order to adapt to how we do things but this would have been the case with any CRM and overall changing aspects has been straightforward.
Vendor Response
"High recommendation"
Overall: Visibility of data Configuring the system is easy, and you can make it work in any way for you specifically, and if you cant, the team will help immediately. Links to everything I want, and if it doesn't, the team make it happen. With the Recruitly system, I can see things moving faster, can access the right cv, data, company, anything instantly. Very very happy,
Pros: The team, the support, the functionality, how easy it is to use and configure for your own specific needs. I admit I am an old dog learning new tricks, but Recruitly works so easily, and responsive. The overall amazing support from the team at Recruitly, especially [SENSITIVE CONTENT HIDDEN] who has been my main contact, has made the transition onto Recruitly seamless and smooth and exceeds the expectations I had. Thank you to Recruitly Team.
Cons: There isnt anything I dont like, its been a learning curve for me, and that is all. I am delighted with how the system works, and anything that I wanted to see or asked for help with, has been instant from the team at Recruitly.
Vendor Response
"Great tool, excellent support and very customizable "
Pros: Great Team that tries to make everything happen and adapt the tool as much as possible to your needs! The software is super user-friendly and intuitive, which made it very easy for our team to adapt to a new tool. We especially appreciate the great support and proactivity from the whole Recruitly Team, who constantly thrives to make the tool even better and match client needs! Keep up the great work!
Cons: We have very specific reporting needs that are not covered with the standard reports provided in Recruitly - but they are working on providing us with all the reports we need!
Vendor Response
"Awesome solution to our needs!"
Overall: Overall, the software meets our needs for now and helps with the processes. It's easier to find the candidates CVs, easy to communicate with them through the system. I particularly enjoyed using marketing tools and would like to explore more options.
Pros: We mostly use candidate's search tool, and recently started to explore marketing tools, and I find it very helpful, efficient and easy to grasp. Thank you to our Account Manager who is super supportive, approachable and helpful every time. Great tech support too, quick and efficient.
Cons: We have not grasped CRM part of the software as such at the moment. I wonder if there is an extension for Chrome to add leads directly to the system with one click, that'd be great addition (probably there is such option already).
Vendor Response
"User Friendly"
Overall: Recruitly has proven to be reliable and user friendly with intuitive interface. It's been easy to pick up from a previous system and the import of data was a breeze. There's lots of tools to take advantage of also; including a Linkedin extension and marketing tools. The best thing however has been how responsive the sales and development teams have been to requests and recommendations for improvement.
Pros: Reliable user friendly intuitive interface import of data was a breeze tools to take advantage of Responsive and attentive development team
Cons: Although I appreciate it may be for security reasons; being logged out after a period of inactivity can be frustrating.
Vendor Response
"Fab customer service and very easy to juse"
Overall: A great team who try and adapt the software to cover everything you need. Always on hand to help, very patient, polite, professional and intelligent. It serves us well, and although we are always tweaking bits and asking for help, the team get it done quickly. It doesn't crash, it is speedy and works well for all of us.
Pros: Easy to use, straight forward, easily adapted, covers everything we need to run a recruitment business.
Cons: When things changed from recruitive to recruitly it was difficult at first to get used to the new way, but it is fine now.
Vendor Response
"Recruitly - clean & easy to use"
Pros: The modern & clean user interface, easy to use, easy to implement and on-hand support
Cons: There have been missing features but generally once these features are requested they are soon implemented so this isn't a negative point
Vendor Response