--- title: "BotStar Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about BotStar Software - reviews, pricing plans, popular comparisons to other Artificial Intelligence products and more." source_url: "https://www.capterra.com/p/180449/BotStar/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # BotStar Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) BotStar ## What is BotStar? BotStar is a visual chatbot builder that enables users to create automated chatbots without coding. The platform provides features like a content management system, CRM integration, developer toolset, multi-language support, and customizable plans to meet the needs of individuals and agencies. ## What is BotStar used for? [Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/) Top alternative Featured Overall rating Based on 32 user reviews Reviews sentiment Positive 75% Neutral 9% Negative 16% Starting price $15 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BotStar?[Manage this product listing](https://www.g2.com/products/botstar/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BotStar 4.0 (32) VS. [4.6 (99)](https://www.capterra.com/p/10020130/Gemini/reviews/) Starting Price $15 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (32) Ease Of Use 4.8 (8,125) Value For Money 4.0 (27) Value For Money 4.6 (7,999) Customer Service 3.9 (26) Customer Service 4.2 (7,723) ## BotStar alternatives [VideoExpress](https://www.capterra.com/p/10019949/VideoExpress/) [4.7 (8,125)](https://www.capterra.com/p/10019949/VideoExpress/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10019949/VideoExpress/) Highest Rated [CloneVoice.ai](https://www.capterra.com/p/10036120/CloneVoice-ai/) [4.8 (567)](https://www.capterra.com/p/10036120/CloneVoice-ai/reviews/) Starting price $148.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10036120/CloneVoice-ai/) [Anyword](https://www.capterra.com/p/229878/Anyword/) [4.8 (391)](https://www.capterra.com/p/229878/Anyword/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/229878/Anyword/) [ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) [4.4 (409)](https://www.capterra.com/p/10009334/ChatGPT/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009334/ChatGPT/) ## FAQs about BotStar Overview ### Which roles and teams benefit most from BotStar? BotStar is most used by founders, CEOs, owners, and other business leaders who need to create customer-facing chatbots without extensive development resources. Marketing and digital strategy teams use it to capture leads and guide website visitors, while developers, IT staff, and project teams build, customize, and maintain automated support conversations. Answer based on 32 reviews Overview ### What company size and industries is BotStar built for? BotStar is suitable for online conversation designers and businesses needing automated client interfacing, primarily small businesses (78%) in Computer Software (22%). It also serves Marketing and Advertising (19%) and Internet (16%) organizations, with enterprise users representing 19%. Its common use case is artificial intelligence for customer support, sales, and marketing. Answer based on 32 reviews Features and Usability ### What are the key features of BotStar? BotStar offers chatbot creation, API access, and workflow automation for sales teams, organizations, and eCommerce use cases. It also includes machine learning, natural language processing, multi-language support, and virtual personal assistant (VPA) capabilities for building and managing automated conversational interactions across different channels. Pricing ### How much does it cost and what fees or limitations are included? BotStar starts at $15 per month for the Pro Plan, with a free version and free trial available. The Pro Plan includes 500 monthly sessions, analytics and insights, broadcast and drip campaigns, custom bot branding, premium addons, template exports and cloning, and unlimited bot projects. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does BotStar offer? BotStar provides webinars and documentation to help teams get started. Webinars offer live or scheduled training sessions for guided instruction, while documentation gives written reference material for self-paced learning, setup steps, and feature details. Answer based on 4 reviews User interface ### How easy is BotStar's chatbot builder to use? BotStar makes chatbot building accessible with a visual flow editor, drag-and-drop blocks, and a clear view of each conversation path. Small business owners and marketing teams value the no-code setup, while advanced options can create a learning curve. Some users also want a more polished interface and updated documentation. Answer based on 11 reviews ## Features AI summary Based on 5,579 Artificial Intelligence reviews Capterra reviewers highlight these as the top features buyers look for in artificial intelligence software: - **Generative AI** (**35%** of reviewers rated this feature as critical) - **Data Import/Export** (**31%**) - **Natural Language Processing** (**34%**) BotStar supports **Natural Language Processing**, but it does not include **Generative AI** or **Data Import/Export**. Instead, it offers other features that reviewers also value, including **Chatbot** (**42%**), **Machine Learning** (**33%**), and **Multi-Language** (**29%**). These features help businesses automate conversations, improve responses over time, and serve users in multiple languages, providing teams with practical tools to manage customer interactions more efficiently. Natural Language Processing 4.8 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Process and analyze human language in text or audio form Chatbot 4.4 (9) 77.78% of 9 reviewers that rated this feature as important or highly important AI-based platform which conducts a conversation via auditory or textual methods Machine Learning 4.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Enable businesses to implement machine learning algorithms on business data such as sales and revenue Multi-Language 4.0 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Manage and support multiple languages Workflow Automation 4.7 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Streamlining repetitive tasks and activities through automated and predefined workflows Virtual Personal Assistant (VPA) 3.6 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Program systems that assist users with their daily administrative responsibilities BotStar 9 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - For eCommerce: Intended to be used by online stores - For Sales Teams/Organizations: Caters to sales teams - Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue - Multi-Language: Manage and support multiple languages - Natural Language Processing: Process and analyze human language in text or audio form - Virtual Personal Assistant (VPA): Program systems that assist users with their daily administrative responsibilities - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Features 4.2 (32) 4.2 Based on 32 reviews ## Pricing Value for money 4.0 (27) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/180449/BotStar/pricing/) Beginner $0.00 It includes: - 3 Bot Projects - 50 Monthly Sessions - Build-in CMS - Keywords and Training - Single Seat Pro Plan $15.00 Flat Rate,Per Month It includes: - 500 Monthly Sessions - Analytics and Insights - Broadcast and Drip Campaigns - Custom Bot Branding - Premium Addons - Template Exports and Cloning - Unlimited Bot Projects Enterprise Contact Vendor for Pricing It includes: - API Access - Custom Branded App - Unlimited Bot Projects - Unlimited Member Seats - Unlimited Monthly Sessions Value for money 4.0 (27) 4.0 Based on 27 reviews ## Support, customer service and training options Customer Service 3.9 (26) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (26) 3.9 Based on 26 reviews ## User reviews Overall rating 4.0 Based on 32 reviews Filter by rating Counts reflect reviews available in this feed. 5(17) 4(7) 3(3) 2(2) 1(3) Mentioned topic Recent reviews first, then most helpful RE Reviewer Freelancer Used the software for: Less than 1 year ### "Amazing tool and thought-out platform." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 17, 2020 I am a tech freelancer and I was looking for a chatbot for an online shopping client for both platforms Website and Messenger. After many searches, I found BotStar and decided to give it a try. When looking for a chatbot platform, I would choose the one that is easy to use, integrated with DialogFlow and can be custom coded to do complex tasks that predefined functions cannot do. BotStar has all of the above. It’s easy, functional yet super affordable. A chatbot full of features with tons of potential. The more I use the platform, the more I am in love with it. You can make your bot either simple or as complicated as you want. Even though the app is just in the beginning of the career, it shows a huge potential of leading the market in the near future. Highly recommend to marketers, business owners and anyone who needs a bot to generate leads and grow business. Pros I am in love with the visual flow editor, like you can have everything in your mind at the first steps. You can drag and drop blocks to see where your bot is going. You can check whether a text response is email, phone number or date. They have a CMS function which saves time to input data and is perfect for SME businesses. You can play around with 70+ free templates which are prebuilt for you to have some ideas and clone. Plus, BotStar has many unique features, for example Scripting, Broadcast and DialogFlow integration. Everything supported to give you an effective chatbot. Also, a big shout out to the support team! I have used many other chatbot platforms and realize the support team in the industry is sparse. I had problems while setting up a Campaign and contacted them for help. Never did I know before I could get a reply immediately and they guided me in every detail to solve the problem. My experience with BotStar is smooth and the team is just awesome! Cons Lacks payment integration and A/B testing. I contacted the customer support team and was told that the former would be available soon together with Custom Webview. The community said the same so I would wait for it. Also, it would be nice to have Hubspot integration that is able to take data from the bot into Hubspot since it is quite a common channel. Guide papers are complete but a bit outdated. Some parts in the interface have been changed but still not mentioned in the document yet, such as publishing the bot in Wix website samples, which may cause difficulties to new users. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ⛰ Jordan R. Co-Founder Used the software for: Less than 1 year ### "Does it all!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 30, 2021 Awesome! Superb experience. Very excited about what I will accomplish with this tool Pros LOVE Botstar! This product does it all, all without code. I'm very, very impressed with its capabilities. It takes a bit of experimenting to learn how it all works, but it does everything I need it to do and then some! Cons I can't really think of anything. It did have a slight learning curve, but every robust tool does, and I'd rather that than limited features. Love this tool! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jason B. Owner Used the software for: Less than 1 year ### "Unethical Ownership" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 October 26, 2021 Pros The app is great, unfortunately, the company doesn't stand by their promise. I purchased the app through AppSumo for a lifetime deal, but they are not holding up their end of the deal. They just announced they are changing the app to a new Live Chat app, and part of that transition includes lessening the benefits that I purchased through AppSumo. Not to mention all the time and effort I've put in creating the chatbot through their current app (BotStar) Cons The app is great, unfortunately, the company doesn't stand by their promise. I purchased the app through AppSumo for a lifetime deal, but they are not holding up their end of the deal. They just announced they are changing the app to a new Live Chat app, and part of that transition includes lessening the benefits that I purchased through AppSumo. Not to mention all the time and effort I've put in creating the chatbot through their current app (BotStar) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: Less than 1 year ### "That life time deal that added a new service to my company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 28, 2021 It's a plus. We use it for our clients and it's worth its money. It's not life-challenging because you can integrate Messenger on WebPages now so features are getting obsolete. The fact that the company is changing and you have to move all the chats it's a big NO. We have clients we finished our contract with, that still use it and now we have to work for free just to make it work. Pros It's easy to set up and it creates results in minutes. It's easy to integrate with Zapier and we even had some of the messages reach out on Slack for the tech people. Cons It's only Facebook and Website operative. We wanted it to work for Instagram, Twitter, and so on just like their competitors. As a matter of fact, they are changing the company from scratch, maybe we will get these updates. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Director Used the software for: 1-3 years ### "Botstar was good chatbot but soon will be renamed with Chative" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 9, 2022 Pros It used to be a good for chat support for client with build in FAQ auto reply learned from your website but it soon out of support and migrated to Chative Cons Botstar will very soon End of life and not more supported. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Owner Used the software for: I used a free trial ### "You'd be crazy not to try this if your into sales . It's free just give it a try ." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 2, 2021 I have my quotes for certain types of jobs of course each job is different but I give a good estimate by the square foot so they have an idea of what its gonna cost to get the job going . That way I only have to deal with the people that are ready to let us go to work don't have to waste time on someone just checking prices . If there still ready to talk after that estimate they are serious and ready to get the job going . Saves me the trouble of a guesstimate. I let my free helper give that pricing . Pros I like the personal assistant for no money . Once you train it it works for free around the clock . Cons I don't feel like there are any cons and its free it's a win win. You cant complain unless your complaining about yourself because you control what it says or does its only doing what you've trained it to do . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Huy D. Digital Marketing Used the software for: Less than 1 year ### "A key to Messenger Marketing" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 September 22, 2020 If you are a marketing enthusiast and serious about engaging clients and attracting prospects, believe me, BotStar is a right fit for you! Pros I am working in a marketing team and am responsible for providing effective marketing solutions to clients. I have used several platforms before, but nothing is really built for a marketing mindset. In BotStar, they have some powerful features called Campaigns and Broadcast that send out promotions and nurture customers. Just as email marketing, BotStar is for Messenger marketing with the core on Facebook and Website. I am a firm believer in the use of chatbot in marketing and I can see BotStar is on the right track to take a lead. They build bot for marketers. They are bot manufacturers with a sharp marketing mindset. Cons Currently no payment integration in the bot. To enhance customer shopping experience, it should have payment integration so people don’t leave or opt out for others in the middle of the conversation. There isn’t anything I dislike about BotStar except for that. I am excited to see what the future holds for BotStar as they deserve all the best. Keep up the good work! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Associate Solution Advisor Used the software for: Less than 1 year ### "Easily build and deploy a ChatBot within your organization with BotStar" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 3, 2021 Overall, BotStar is successfully operating in our in-house and even client base solutions and the KPI are inclining, since the start. Therefore, this tool can be one of the best stop for building and deploying an intelligent ChatBot, which can be customised at the ease of some clicks and provide you with a reliable communication channel for your customers. Pros 1\. Flow Editor: is one of the most attractive and valuable features of this tool. The Flow Editor which comes out of the box with BotStar allows you to intuitively key in and structure the flow of conversations, which you would like the ChatBot to follow during any live conversations. The feature-set in Flow Editor is insanely huge. 2. Amazing vendor/ online support: The BotStar customer service helpdesk is by far your one-stop solution for any of your problems, be it with product features or troubleshooting. They will help you end to end with seamlessly communication channels. However, in case you still need more help, you can always search the Internet, as you will get tons and tons of forums for BotStar. Cons 1\. Direct integrations with third-party applications: This is by far one of the most required feature-set which I would like to see in this tool in future builds. At the moment, a lot of integrations are available, but either they are available through third-party extensions or not available at all such as direct payments integrations. 2. Custom dashboarding shall be available: At the moment, the dashboards available are fixed and cannot be customised. However, if the user has the ability to customise the dashboard, it will serve as a great add-on to the tool. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Analyst Used the software for: I used a free trial ### "A kickoff bot builder for businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 14, 2020 BotStar makes building bots super easy and simple for online business owners without coding skills. It took me just a few hours to land a bot on websites and pages. Clear instruction in supporting documents guided me to create a bot in the comfort of a couch. It’s like drawing a mind map where you simply drag drop blocks and add text, media to them. Since adding the bot to my website and Facebook page, I got more sales contact and saved a lot of time. Very intuitive platform! Pros The best thing about BotStar is being a chatbot for non-tech. Just simply log in to Facebook and select the Facebook page associated and website, then publish the bot on sites within minutes. BotStar does offer a huge number of templates to help you get started without difficulty. I had fun while building a chatbot on my own. Another strong point is the built-in CMS system. It enables me to add all of the content in a list form before pulling it into a bot. By that way, I don’t need to type in every time I add a new block. I do not have much knowledge in the technical field but I know that you can make the bot smarter with some coding skills. I saw other advanced chatbots and found them interesting. Definitely grab some ideas about it and try to add more functions to the bot soon! Cons So far so good. If there is one thing I can help to make this stunning tool better, I would want emoji options in the text field. The chatbot should be friendly and warm-welcome with cool emojis to attract customers. I do strongly advise businessmen to try BotStar. Just make sure you have a clear plan and map out your bot journey in advance to prevent any dead ends. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Marius T. CEO Used the software for: Less than 1 year ### "Very good value for your money & best support ever" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 28, 2021 I am using a bot to pull people from Blog pages in to my funnel. This works wonderful because it's a more interactive call to action than a banner or a button. Pros It has so much feature (I don't even use half of them) but if you want, you can have your first bot up and running in under an hour. That's also a good strategy - pick a goal for your bot and deploy the minimal viable variation. Cons Shopify integration is not available now but on the roadmap. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/180449/BotStar/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [VideoExpress vs BotStar](https://www.capterra.com/compare/180449-10019949/BotStar-vs-VideoExpress)