# Page 2 | BotStar Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is BotStar the right Artificial Intelligence solution for you? Explore 32 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/180449/BotStar/reviews

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BotStar

4 (32)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of BotStar

## Showing most helpful reviews

Showing 26-32 of 32 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CM

Cyril M.  
President  
Internet  
Used the software for: 6-12 months

### "A good tool "

February 10, 2023

3.0

Pros

The configuration of the tchat bot is easy and visual. After a little time you can build a real workflow

Cons

The design options are not enough strong to be 100% like the website where the tchatbot is.

Switched from

[Ideta](https://www.capterra.com/p/180199/Ideta/)

Design and integrations options

Review Source

AG

Akhil G.  
Software engineer  
Computer Software  
Used the software for: 1-2 years

### "Bot star is an easy chatbot to integrate "

February 17, 2021

4.0

Bot star provides a great solution when it comes to building and integrating a chat bot with your app. It is really good and you will be surprised with its capabilities.

Pros

The best feature is the documentation which can be followed up easily to implement the solution. The interface is really great and it is very easy to follow to keep up conversations with the bot.

Cons

The interface of the chatbot has a lot of branding which doesn’t feel good when someone is using the bot.

Review Source

MB

Micah B.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Best Chat Bot in the universe"

May 7, 2021

5.0

Easy, setup..spend 30 min to get really use to it. This is the first chat bot that I don't want to replace.

Pros

Easy to use, they have formats and ideas and sometimes when I thought I wanted a certain flow, I would check with the auto(pre-sample) of what it would look like and saw in real time how bad my idea was.

Cons

The only thing is, the connecting of the different templates and sometimes, it would confuse me as to where my messages was being sent to next or what template was connected to what.

Reason for choosing BotStar

IT was on app sumo and using it, I really enjoyed it.

Review Source

TH

Terry H.  
Founder  
Education Management  
Used the software for: Less than 6 months

### "Loving BotStar"

March 16, 2021

5.0

Pros

Ease of integration and depth of features

Cons

Some of the support documentation isn't great

Review Source

VR

Verified Reviewer  
Software Developer  
Computer Software  
Used the software for: Less than 6 months

### "Robust ChatBot Solution"

March 8, 2021

5.0

Pros

They have great pricing structures to let you try out the product then scale up your usage as needed. They also have a lot of documentation to help you get started

Cons

I wish there were some kind of sandbox experience to try out bot use cases before you start building

Review Source

AD

Ashirbad D.  
Analyst  
Accounting  
Used the software for: Less than 6 months

### "Review"

February 28, 2021

3.0

Good

Pros

User -friendly interfaces and features:.

Cons

Maintenance and sometimes it gets slow down

Review Source

SR

Subham R.  
SysOps Engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "A great tool to automate known workflows of customer support"

February 17, 2021

4.0

It's a great chatbot to integrate on either websites of various kinds or other customer support automation.

Pros

There are templates to choose from for deploying in the scenario and environment you need. Also the ease of defining the workflow steps and editing the process is easy.

Cons

There could be better integration for payment without Stripe account and currency other than US dollar.

Review Source

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