# My Well Ministry Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about My Well Ministry Software - reviews, pricing plans, popular comparisons to other Donation Management products and more.

Source: https://www.capterra.com/p/180478/My-Well-Giving

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# 

 My Well Ministry Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

My Well Ministry

## What is My Well Ministry?

Finally, an Online Giving Platform that works with you! Our best in class giving software was built from the ground up by a group of technology experts and former pastors, passionate about using technology to further the Kingdom. With online donation tools to help your church or nonprofit ministry focus on your mission, and a giving software to spark generosity, we're excited to partner with you to reduce credit card fees and increase online giving!

## What is My Well Ministry used for?

[Nonprofit](https://www.capterra.com/nonprofit-software/)[Donation Management](https://www.capterra.com/donation-management-software/)[Payment Processing](https://www.capterra.com/payment-processing-software/)

Top alternative

Featured

Overall rating

Based on 9 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$49

Per User, Per Month

Free trial  
not available

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Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for My Well Ministry?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.mywell.org&name=My Well Ministry)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### My Well Ministry

4.9 (9)

VS.

[4.6 (3,304)](https://www.capterra.com/p/123889/Stripe/reviews/)

Starting Price

$49

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (9)

Ease Of Use

4.5 (26,258)

Value For Money

4.9 (9)

Value For Money

4.4 (20,120)

Customer Service

5.0 (9)

Customer Service

4.2 (20,377)

## My Well Ministry alternatives

Highest Rated

[4.9 (82)](https://www.capterra.com/p/276323/Cheddar-Up/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.6 (200)](https://www.capterra.com/p/173831/Tuio/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (92)](https://www.capterra.com/p/148555/Raklet/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/180478/My-Well-Giving/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Online Giving

4.9 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Outlet for members and visitors to submit donations electronically

Payment Processing

5.0 (7)

100.00% of 7 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Donation Tracking

5.0 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Track and view detailed financial donation history made by contacts and members

Donor Management

4.8 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

For Nonprofits

5.0 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

Software specialized for non-profit organizations

Online Payments

5.0 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Accept and process online payment transactions

My Well Ministry 17 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Accept and process credit/debit card transactions

Track and view detailed financial donation history made by contacts and members

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Digitally sign online documents

Software specialized for non-profit organizations

Transactions that typically involve face-to-face interactions between the payer and the payee

Ability to make a donation from a mobile device/app

Clients can submit payments via mobile devices

Outlet for members and visitors to submit donations electronically

Accept and process online payment transactions

Accept, record, and reconcile financial transactions

Upload, track, and submit receipts in a central database

Manage and track recurring gifts

Automated process of charging customers at regular intervals for repeated access or use of a product or service

View and track pertinent metrics to find patterns and gain insights from data

Get Advice

We can help you find the software with the features you need.

Features

4.3 (9)

4.3

Based on 9 reviews

## Pricing

Value for money

4.9 (9)

Basic

$49.00

Per User,Per Month

Value for money

4.9 (9)

4.9

Based on 9 reviews

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## Support, customer service and training options

Customer Service

5.0 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (9)

5.0

Based on 9 reviews

## User reviews

Overall rating

4.9

Based on 9 reviews

Filter by rating

5(8)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

EF

Emily F.

Executive Director

Non-Profit Organization Management

### "Excellent Customer Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 7, 2023

They listen, are responsive, ask for feedback, and are very accessible. In addition to saving us money on our transactions (which is critical for all non-profits), the level of their customer service and the ease of use of their platform are top notch.

Pros

My Well Ministry is a non-profit, like our organization. They save us money on each transaction we process. Moving from a previous My Well gateway to their newest platform was a breeze. They have incredibly responsive implementation and support teams.

Cons

We have not had any negative experiences with My Well.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JL

Jessica L.

Administrator

Non-Profit Organization Management

### "MyWell Support Specialists made our ministry's transition a walk in the park!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 18, 2023

Very pleased.

Pros

The support team is incredible and the navigation process and implementation was a breeze.

Cons

Some of the features are not customizable but they are on the list.

Reasons for choosing My Well Ministry

National Christian Foundation was no longer able to support our needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ST

Seth T.

Pastor

Religious Institutions

### "My Well is a great donation/payment processor for churches and ministries!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 23, 2023

Pros

Ease of use and cost-effectiveness for small churches.

Cons

Nothing. Initially, My Well wasn't as feature-rich as it is now.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Wesley A.

Associate Pastor

Religious Institutions

### "Easy to Implement, Easy to Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 19, 2023

Makes giving very easy and the admin portal is helpful. Some of the in-process features sound exciting as well.

Pros

The platform is easy to use for givers and admin. Their customer support is extremely helpful in the setup process. It makes it easy for givers to manage their giving and set up giving schedules. The user experience is very straightforward, which is great for givers that want to give online but may not be the most technical.

Cons

In the giver migration, you can only use one email per giver. So, if a giver has used multiple emails in the past to give on a previous platform, whoever is creating the import file has to guess at the email that is most used for the user. It's a small issue, but wanted to note it. I brought this up in our final onboarding meeting and the rep was understanding of the difficulty. I think it's something they are working on for the future.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SK

Shane K.

Operations Director

Non-Profit Organization Management

### "Huge Savings and Great Customer Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 1, 2023

Pros

I love that a non-profit has stepped into this space to help other non-profits make the most of the generosity of their donors. They were very responsive and supportive in getting MyWell going at our church.

Cons

Nothing comes to mind. There is a learning curve for people as they begin using it, but that is to be expected.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SK

Shirley K.

Assoc. Pastor and Treasurer

Religious Institutions

### "Good business ethic, well-priced, secure, helpful."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 16, 2022

Appreciate that MyWell is a nonprofit as we are. Their cost is very good. They have an excellent support staff. Their help line responds within a reasonable amount of time and if they don't have the answer, they get back to you quickly.

Pros

Users of the giving interface tell me that it is easy to use.

Cons

the reporting structure for the donations is not robust. The administrator needs to do some manipulation of date to get the needed information.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MH

Matt H.

Executive Pastor

Religious Institutions

### "My Well electronic giving"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 28, 2022

Top notch, all questions answered

Pros

Ease of use, INCREDIBLE CUSTOMER SERVICE, pricing

Cons

The only thing we don't love is the absence of a "memo" field for donors.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Ann M.

Donor Development/Business Systems Director

Religious Institutions

### "MyWell - "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 19, 2022

Super responsive, friendly, and knowledgeable!! If you want competent and reliable service, call My Well Ministry!

Pros

The best return for our investment. Integration with Rock RMS. Extremely competitive pricing.

Cons

The integration process required input from MyWell, Rock RMS, and us. It is sometimes difficult to get everyone together at the same time. Once all parties connected the transition ran smoothly.

Reasons for choosing My Well Ministry

Rock RMS integration is phenomenal.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Andy J.

Executive Pastor

Religious Institutions

### "Saves Churches a TON of Money!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 15, 2020

VERY PLEASED! They serve the church, and they save the church a great deal of money. It's a deal you can't refuse.

Pros

They predicted we would save about $15,000 per year in credit card fees. We are on track to do that. Their customer service is responsive and helpful.

Cons

Sometimes you have to talk to a My Well rep and sometimes you have to talk to a TransNational (parent company) rep. Some features will be limited by the 3rd party software you use for integration. We use TouchPoint and had to force them to write some new code to make the payments work the way we wanted.

Alternatives considered

[authorize.net](https://www.capterra.com/p/221412/authorizenet/)

[Pushpay](https://www.capterra.com/p/142580/Pushpay/)

Reasons for choosing My Well Ministry

Promise of mone savings.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/180478/My-Well-Giving/reviews/)

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