--- title: "My Well Ministry Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about My Well Ministry Software - reviews, pricing plans, popular comparisons to other Donation Management products and more." source_url: "https://www.capterra.com/p/180478/My-Well-Giving/" page_type: "product" language: "en" --- # My Well Ministry Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) My Well Ministry ## What is My Well Ministry? Finally, an Online Giving Platform that works with you! Our best in class giving software was built from the ground up by a group of technology experts and former pastors, passionate about using technology to further the Kingdom. With online donation tools to help your church or nonprofit ministry focus on your mission, and a giving software to spark generosity, we're excited to partner with you to reduce credit card fees and increase online giving! ## What is My Well Ministry used for? [Nonprofit](https://www.capterra.com/nonprofit-software/)[Donation Management](https://www.capterra.com/donation-management-software/)[Payment Processing](https://www.capterra.com/payment-processing-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for My Well Ministry?[Manage this product listing](https://www.g2.com/products/my-well-giving/claim_requests/new?auto=true) ## My Well Ministry Overview Updated September 2026 AI summary My Well Ministry is a cloud-based donation management platform designed for organizations of all sizes seeking to manage fundraising, donor relations, and payment processing. It supports donation tracking, donor management, online and mobile giving, recurring billing, reporting, and receipt management, with deployment across web and mobile devices, making it suitable for nonprofits seeking flexible digital giving solutions. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### My Well Ministry 4.9 (9) VS. [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price $49 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (9) Ease Of Use 4.0 (84) Value For Money 4.9 (9) Value For Money 3.9 (74) Customer Service 5.0 (9) Customer Service 3.8 (68) ## My Well Ministry alternatives [4.6 (200)](https://www.capterra.com/p/173831/Tuio/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (1,481)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## FAQs about My Well Ministry Overview ### What company size and specific industries is My Well Ministry built for? My Well Ministry is designed for faith-based nonprofits of all sizes, including churches, synagogues, camps, charities, social nonprofits, and other mission-driven organizations founded on faith principles. It is built for ministries and nonprofit groups that serve religious or community purposes rather than general commercial businesses. Features and Usability ### What are the key features of My Well Ministry? My Well Ministry offers donation tracking, donor management, and reporting/analytics for nonprofit fundraising records. It includes ACH payment processing, debit and credit card processing, online giving, mobile giving, and in-person payments. The platform also supports recurring giving, recurring/subscription billing, receipt management, accounting, and electronic signature. Getting Started and Support ### What training and onboarding options does My Well Ministry offer? My Well Ministry provides live online training and documentation to help teams get started. Live online sessions support guided setup and real-time instruction, while documentation offers written reference material for self-paced review and checking steps as needed. Getting Started and Support ### What customer support options does My Well Ministry offer? My Well Ministry provides 24/7 live rep support and chat. These channels give users direct access to help at any time, though no reviewer feedback is available to describe response speed, helpfulness, or common support issues. ## Features AI summary Based on 2,971 Donation Management reviews Capterra data shows that buyers of donation management software rank the following features as their top priorities: - **Donation Tracking** (**66%** of reviewers rated this feature as critical) - **Online Giving** (**65%**) - **Contact Management** (**49%**) My Well Ministry supports **Donation Tracking** and **Online Giving**, giving organizations a way to record contributions accurately and accept donations through digital channels. However, it does not include **Contact Management**. Instead, it offers other features that reviewers also rate highly, such as **Payment Processing** (**61%**), **Donor Management** (**57%**), and **Reporting/Analytics** (**45%**). These features help nonprofits handle transactions, organize donor information, and review fundraising results, allowing teams to manage giving activity more efficiently and make better-informed outreach decisions. Donation Tracking 5.0 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Track and view detailed financial donation history made by contacts and members Online Giving 4.9 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Outlet for members and visitors to submit donations electronically Payment Processing 5.0 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Donor Management 4.8 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Reporting/Analytics 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data For Nonprofits 5.0 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Software specialized for non-profit organizations My Well Ministry 17 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Donation Tracking: Track and view detailed financial donation history made by contacts and members - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Electronic Signature: Digitally sign online documents - For Nonprofits: Software specialized for non-profit organizations - In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee - Mobile Giving: Ability to make a donation from a mobile device/app - Mobile Payments: Clients can submit payments via mobile devices - Online Giving: Outlet for members and visitors to submit donations electronically - Online Payments: Accept and process online payment transactions - Payment Processing: Accept, record, and reconcile financial transactions - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Giving: Manage and track recurring gifts - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data --- Get Advice We can help you find the software with the features you need. Features 4.3 (9) 4.3 Based on 9 reviews ## Pricing Value for money 4.9 (9) Basic $49.00 Per User,Per Month Value for money 4.9 (9) 4.9 Based on 9 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (9) 5.0 Based on 9 reviews ## User reviews Overall rating 4.9 Based on 9 reviews Filter by rating 5(8) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent EF Emily F. Executive Director Non-Profit Organization Management ### "Excellent Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 7, 2023 They listen, are responsive, ask for feedback, and are very accessible. In addition to saving us money on our transactions (which is critical for all non-profits), the level of their customer service and the ease of use of their platform are top notch. Pros My Well Ministry is a non-profit, like our organization. They save us money on each transaction we process. Moving from a previous My Well gateway to their newest platform was a breeze. They have incredibly responsive implementation and support teams. Cons We have not had any negative experiences with My Well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Jessica L. Administrator Non-Profit Organization Management ### "MyWell Support Specialists made our ministry's transition a walk in the park!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 18, 2023 Very pleased. Pros The support team is incredible and the navigation process and implementation was a breeze. Cons Some of the features are not customizable but they are on the list. Reasons for choosing My Well Ministry National Christian Foundation was no longer able to support our needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ST Seth T. Pastor Religious Institutions ### "My Well is a great donation/payment processor for churches and ministries!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 23, 2023 Pros Ease of use and cost-effectiveness for small churches. Cons Nothing. Initially, My Well wasn't as feature-rich as it is now. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Wesley A. Associate Pastor Religious Institutions ### "Easy to Implement, Easy to Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 19, 2023 Makes giving very easy and the admin portal is helpful. Some of the in-process features sound exciting as well. Pros The platform is easy to use for givers and admin. Their customer support is extremely helpful in the setup process. It makes it easy for givers to manage their giving and set up giving schedules. The user experience is very straightforward, which is great for givers that want to give online but may not be the most technical. Cons In the giver migration, you can only use one email per giver. So, if a giver has used multiple emails in the past to give on a previous platform, whoever is creating the import file has to guess at the email that is most used for the user. It's a small issue, but wanted to note it. I brought this up in our final onboarding meeting and the rep was understanding of the difficulty. I think it's something they are working on for the future. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SK Shane K. Operations Director Non-Profit Organization Management ### "Huge Savings and Great Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2023 Pros I love that a non-profit has stepped into this space to help other non-profits make the most of the generosity of their donors. They were very responsive and supportive in getting MyWell going at our church. Cons Nothing comes to mind. There is a learning curve for people as they begin using it, but that is to be expected. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SK Shirley K. Assoc. Pastor and Treasurer Religious Institutions ### "Good business ethic, well-priced, secure, helpful." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 16, 2022 Appreciate that MyWell is a nonprofit as we are. Their cost is very good. They have an excellent support staff. Their help line responds within a reasonable amount of time and if they don't have the answer, they get back to you quickly. Pros Users of the giving interface tell me that it is easy to use. Cons the reporting structure for the donations is not robust. The administrator needs to do some manipulation of date to get the needed information. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MH Matt H. Executive Pastor Religious Institutions ### "My Well electronic giving" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 28, 2022 Top notch, all questions answered Pros Ease of use, INCREDIBLE CUSTOMER SERVICE, pricing Cons The only thing we don't love is the absence of a "memo" field for donors. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Ann M. Donor Development/Business Systems Director Religious Institutions ### "MyWell - " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 19, 2022 Super responsive, friendly, and knowledgeable!! If you want competent and reliable service, call My Well Ministry! Pros The best return for our investment. Integration with Rock RMS. Extremely competitive pricing. Cons The integration process required input from MyWell, Rock RMS, and us. It is sometimes difficult to get everyone together at the same time. Once all parties connected the transition ran smoothly. Reasons for choosing My Well Ministry Rock RMS integration is phenomenal. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Andy J. Executive Pastor Religious Institutions ### "Saves Churches a TON of Money!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 15, 2020 VERY PLEASED! They serve the church, and they save the church a great deal of money. It's a deal you can't refuse. Pros They predicted we would save about $15,000 per year in credit card fees. We are on track to do that. Their customer service is responsive and helpful. Cons Sometimes you have to talk to a My Well rep and sometimes you have to talk to a TransNational (parent company) rep. Some features will be limited by the 3rd party software you use for integration. We use TouchPoint and had to force them to write some new code to make the payments work the way we wanted. Alternatives considered [authorize.net](https://www.capterra.com/p/221412/authorizenet/) [Pushpay](https://www.capterra.com/p/142580/Pushpay/) Reasons for choosing My Well Ministry Promise of mone savings. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/180478/My-Well-Giving/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.