Niti Telecom

VETbuddy


4 / 5
4 reviews

Who Uses This Software?

Any size practice worldwide: Veterinary startups, Multi-clinic practices, Veterinary specialist hospitals, Mobile clinics.


Average Ratings

4 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online

Vendor Details

  • Niti Telecom
  • thevetbuddy.com
  • Founded 2008
  • United States

About VETbuddy

Cloud-based veterinary practice management software to streamline the clinic management activities.


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VETbuddy Features

  • Appointment Reminders
  • Appointment Scheduling
  • Billing & Invoicing
  • Boarding Management
  • Image Storage
  • Inventory Management
  • Patient Records
  • Prescription Management
  • Treatment Plans

VETbuddy Reviews Recently Reviewed!


A great software

Nov 05, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is scalable. Perfect for practices that are expanding to multiple locations. Wide features.

Cons: Takes some time to get used to, but great customer support.

Overall: If you are looking for a holistic software that enables you to manage your entire veterinary business, no matter what the location, then Vet Buddy is the perfect option. This web based application has transformed the manner in which we are able to manage our entire operation from any remote location. The software is easy to use and requires very little training to get started. It is comprehensive, and is packed with features to cater for almost any requirement. The team at Vet Buddy is dedicated and prompt in their responses to any query. A must for anyone looking to take the next step in improving their veterinary business.

Great for clients, vets & managers

Nov 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Straightforward workflows, made all the easier by having user-role specific user-interfaces.

Group plans are a real time saver for vets.

Client portal provides a useful client engagement opportunity.

Accounting software integration and in-built business intelligence reports incredibly useful in management role.

Cons: We never quite cracked client-engagement with the client portal at our clinics but the developers are incredibly responsive to feedback, and I think this is just an indicator that this solution is ahead of the curve and future-ready.

Overall: Easy to use for all stakeholders. Great support. Ongoing releases of new features. Hard to fault them.

Veterinary practice management

Nov 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: This software gives few very nice features like history form and exam form can be designed the way we want as per clinic requirement

Really good for multiple locations

Templates are there for different forms and this gives a pet parent parent portal along with is really great feature.

Cons: This software can have some colour coded clickable items for more easily understand the workflow. But not really a great drawback but this can make this software very presentable.

Overall: This is definitely helping us to make clinic flow as we wanted and reports are really good, way to observe professional productivity of staff and way pets been treated. Being products also can be billed so this give us a single solution for all requirements. Great experience overall.

Worst software ever

Nov 12, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Never used a software that is as useless as Vetbuddy? Its the worst software ever. Waste of money.

Cons: *Poor customer service

* Too much bugs

* EMR's getting deleted automatically.

* Problems with Reminders

* Worst Inventory management

Overall: I lost too many clients because of the inefficiency of this software. I recommend you to look elsewhere.