# VETbuddy Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about VETbuddy Software - reviews, pricing plans, popular comparisons to other Veterinary products and more.

Source: https://www.capterra.com/p/180482/VETbuddy

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# 

 VETbuddy Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

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How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

VETbuddy

## What is VETbuddy?

VETbuddy is a comprehensive software package that contains all the functionalities required by any veterinary clinic or hospital anywhere in the world. The customer service and development team at VETbuddy has a decade of experience supporting and training users worldwide. We respond immediately to all requests and inquiries, and we constantly enhance our software. The affordable monthly user fee of VETbuddy makes it one of the best investments any clinic or hospital can make.

## What is VETbuddy used for?

[Veterinary](https://www.capterra.com/veterinary-software/)

Top alternative

Featured

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$75

Per Feature, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for VETbuddy?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://thevetbuddy.com&name=VETbuddy)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### VETbuddy

4.8 (5)

VS.

[4.6 (281)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/)

Starting Price

$75

Per Feature, Per Month

Starting Price

$116

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (5)

Ease Of Use

4.6 (281)

Value For Money

5.0 (5)

Value For Money

4.6 (267)

Customer Service

5.0 (5)

Customer Service

4.7 (279)

## VETbuddy alternatives

Highest Rated

[4.9 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/)

Starting price

$299.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.6 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

Starting price

$260.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (87)](https://www.capterra.com/p/167764/Digitail/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/180482/VETbuddy/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Appointment Scheduling

Schedule appointments via a calendar

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Client Management

Manage contact details and communication with clients

VETbuddy 19 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Schedule appointments via a calendar

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Manage contact details and communication with clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Automated reminders and confirmations for booked appointments and events via text or email

Digitally sign online documents

Reminders sent via email

Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes

Track and manage inventory levels to maintain proper supply

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Enables pharmacists to process single or multiple prescriptions simultaneously

Timed notification for any upcoming task, deadline, appointment, or activity

Online portal through which end users can access the system, manage tasks, or obtain information

Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)

Set up connections to third-party platforms to improve business processes

Create treatment plans that document interventions and outcomes to track patient progress

Features

5.0 (5)

5.0

Based on 5 reviews

## Pricing

Value for money

5.0 (5)

Free Trial

Free Version

Basic

$75.00

Per Feature,Per Month

Value for money

5.0 (5)

5.0

Based on 5 reviews

## Integrations

[

Xero](https://www.capterra.com/p/120109/Xero/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

## Support, customer service and training options

Customer Service

5.0 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (5)

5.0

Based on 5 reviews

## User reviews

Overall rating

4.8

Based on 5 reviews

Filter by rating

5(4)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Dr. Jasleen K.

Veterinary Surgeon

Veterinary

### "Vetbuddy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 30, 2018

Pros

Ease of access and maintenance of all records in one place.

Cons

Accepting of advance payments is difficult

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 7, 2018

Regarding advance payments, we simply use the "Deposit" function. In fact we always require deposit for any major surgery or treatment above a fixed threshold. For hospitalized patients we often require multiple deposits if new diagnostics or treatments are agreed upon with the owner, and we simply book these deposits. We only issue one invoice at the time of discharge, and the deposits are automatically credited against the invoice. Any balance amount is received or refunded at the time of discharge. I hope this is helpful.

MC

Makarand C.

Practice Owner

Veterinary

### "Happy With Vetbuddy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 30, 2018

Discipline, Helps stop leakages in the clinic. Easy access to EMR helps to send it to clients or to the referrals.

Pros

Being cloubased can access from anywhere. Helps all memebers of the healthcare team to stay in same page as every one has follow SOAP.

Cons

Following SOAP demands descipline. Initially some may feel a bit tideous to work but in short time one gets used to it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 7, 2018

Being cloud-based is truly a godsend. Being able to access VETbuddy from any PC or mobile device at any time is very convenient for pet owners, doctors and hospital managers. Being able to view live information in real time is invaluable. Once in a while we lose our internet connection, but it was easy for our clinic staff to continue the clinical work using pen and paper, and then updating the records once we are back online. Just remember to keep an up to date pricing file which you can download or print out from VETbuddy from time to time, so you know what to charge the clients if your are off line.

DP

Dr Pawan K.

Veterinary surgeon

Veterinary

### "Veterinary practice management "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 6, 2018

This is definitely helping us to make clinic flow as we wanted and reports are really good, way to observe professional productivity of staff and way pets been treated. Being products also can be billed so this give us a single solution for all requirements. Great experience overall.

Pros

This software gives few very nice features like history form and exam form can be designed the way we want as per clinic requirement Really good for multiple locations Templates are there for different forms and this gives a pet parent parent portal along with is really great feature.

Cons

This software can have some colour coded clickable items for more easily understand the workflow. But not really a great drawback but this can make this software very presentable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 7, 2018

Regarding work flow we found it very helpful to prepare a few core protocols that define our core business rules, and how they are applied to the VETbuddy workflow. Concerning Billing, we defined how to use the Plan Builder, the definition of Carting a product or service, and rules around consolidated Invoicing at the time of discharge. The workflow concerning each visit and the creation of medical records to match each unique complaint is also important to define. Workflow concerning stock control is another very important area, which require quite a lot of effort to manage on a daily basis, but once it running the benefits are significant in terms of minimizing out of stock incidents.

AU

Anonymous User

Project Lead

Veterinary

### "A great software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 6, 2018

If you are looking for a holistic software that enables you to manage your entire veterinary business, no matter what the location, then Vet Buddy is the perfect option. This web based application has transformed the manner in which we are able to manage our entire operation from any remote location. The software is easy to use and requires very little training to get started. It is comprehensive, and is packed with features to cater for almost any requirement. The team at Vet Buddy is dedicated and prompt in their responses to any query. A must for anyone looking to take the next step in improving their veterinary business.

Pros

It is scalable. Perfect for practices that are expanding to multiple locations. Wide features.

Cons

Takes some time to get used to, but great customer support.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 7, 2018

I share your view that VETbuddy is perfect for a clinic group that is expanding to multiple locations. Getting up and running becomes easier for each new clinic you add because most of the items, settings and templates are identical, yet you still have the flexibility to set different prices if that is required. It becomes very easy to share or transfer patients, stock items and doctors between clinics using automated processes.

AU

Anonymous User

Founder & CEO

Veterinary

### "Great for clients, vets & managers"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 5, 2018

Easy to use for all stakeholders. Great support. Ongoing releases of new features. Hard to fault them.

Pros

Straightforward workflows, made all the easier by having user-role specific user-interfaces. Group plans are a real time saver for vets. Client portal provides a useful client engagement opportunity. Accounting software integration and in-built business intelligence reports incredibly useful in management role.

Cons

We never quite cracked client-engagement with the client portal at our clinics but the developers are incredibly responsive to feedback, and I think this is just an indicator that this solution is ahead of the curve and future-ready.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 7, 2018

It is notoriously difficult to get a high rate of usage of the online client portal. Clients tend to forget their password, or just pick up the phone instead of logging in. We try to make the client portal easy and intuitive to use, and we now allow clients to access directly without login if they receive an email from us. As we evolve towards mobile access we expect higher rates of online client engagement.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)