--- title: "Feedback Company Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Feedback Company Software - reviews, pricing plans, popular comparisons to other Review Management products and more." source_url: "https://www.capterra.com/p/180488/Feedback-Company/" page_type: "product" language: "en" --- # Feedback Company Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Feedback Company ## What is Feedback Company? As an official Google Partner, we offer: - Surveys & (Product) Reviews - Automated review collection to save time and effort - Google integrations including Google Stars - Social media integration - Net Promoter Score (NPS) Everything in one platform, from reviews to KTO & MTO. Our clients have benefited from better SEO rankings, higher conversion rates, lower bounce rates and generally higher monthly revenue. ## What is Feedback Company used for? [Review Management](https://www.capterra.com/review-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $69 Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Feedback Company?[Manage this product listing](https://www.g2.com/products/feedback-company/claim_requests/new?auto=true) ## Feedback Company Overview Updated September 2026 AI summary Feedback Company offers small and midsize businesses a cloud-based solution for managing customer reviews across platforms. It provides tools for monitoring and responding to reviews, requesting feedback, analyzing sentiment, and sharing reviews on social channels. With features like negative feedback management and real-time notifications, it aims to help businesses maintain their online reputation efficiently. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Feedback Company 0.0 VS. [4.9 (236)](https://www.capterra.com/p/176189/Okendo/reviews/) Starting Price $69 Per Month Starting Price $19 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (155) Value For Money 0.0 (0) Value For Money 4.6 (148) Customer Service 0.0 (0) Customer Service 4.8 (147) ## Feedback Company alternatives [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.9 (82)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [TrueReview](https://www.capterra.com/p/210085/TrueReview/) [5.0 (155)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210085/TrueReview/) ## FAQs about Feedback Company Overview ### What company size and specific industries is Feedback Company built for? Feedback Company is designed for marketers and webshop owners, making it a fit for businesses focused on improving online visibility and marketing revenue. The description does not specify company size, but it appears aimed at teams in e-commerce and digital marketing. Features and Usability ### What are the key features of Feedback Company? Feedback Company offers surveys and feedback tools, including feedback management, response management, and negative feedback management. It also includes ratings and reviews, review monitoring, review requests, and review notifications. Additional features cover reporting and statistics, sentiment analysis, social media integration, widgets, API access, and multi-language support. Integrations ### Which third-party tools and platforms does Feedback Company integrate with? Feedback Company connects natively to Adobe Commerce, Lightspeed Retail, PrestaShop, WooCommerce, and WordPress. These integrations cover ecommerce and website platforms, giving it 5 third-party connections for stores and content sites that need to collect and manage customer feedback. Getting Started and Support ### What training and onboarding options does Feedback Company offer? Feedback Company provides live online training sessions to help teams get started. These sessions allow guided setup and feature walkthroughs with an instructor, giving users a structured way to learn the platform and ask questions during the training process. Getting Started and Support ### What customer support options does Feedback Company offer? Feedback Company provides Email/Help Desk, a Knowledge Base, and Phone Support. No reviewer feedback about support is available, so support quality, response times, and helpfulness cannot be described from user experience data. ## Features AI summary Based on 2,212 Review Management reviews Capterra data shows that buyers of review management software rank the following features as their top priorities: - **Review Request** (**56%** of reviewers rated this feature as critical) - **Feedback Management** (**50%**) - **Review Monitoring** (**48%**) Feedback Company supports all three features that reviewers consider most important: **Review Request**, **Feedback Management**, and **Review Monitoring**. Together, these capabilities help businesses collect more customer reviews, manage incoming feedback in one place, and keep track of brand sentiment across channels, allowing teams to respond faster and make better customer experience decisions. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics E-Commerce Allows attendees to purchase additional products or merchandise while registering for an event. Email Reminders Reminders sent via email Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Feedback Company 21 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - E-Commerce: Allows attendees to purchase additional products or merchandise while registering for an event. - Email Reminders: Reminders sent via email - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Insights: Generates insights and reports from aggregated provider data to improve efficiencies and ready systems for audit - Multi-Language: Manage and support multiple languages - Negative Feedback Management: Identify, track, and respond to negative feedback - Ratings/Reviews: Ratings/Reviews - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Notification: Notifies a business when a review is left - Review Request: Allows businesses to request reviews from their customers - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Sharing: Allows businesses to share their videos on social media. - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- ## Pricing Reviews (from) $69.00 Per Month ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ PrestaShop](https://www.capterra.com/p/134005/PrestaShop/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.