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ResponseSuite

ResponseSuite

4.8 (10)
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Recent review

"Easy to use survey generator"

5.0

Walter G. - AdviserFebruary 13, 2024

STARTING PRICE

£29

per month
flat rate

Free Trial
Available

EASE OF USE

4.7/5

Based on Capterra user reviews

What is ResponseSuite?

- Push every respondent straight into your email marketing system and segment them based on their responses - higher opens, clicks and conversions from every subscriber. - Send people to different pages depending on their survey answers - so you can make the perfect offer every single time. - Build stunning reports, analyse your data and share real-time results with published report pages.

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Compare with a popular alternative

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ResponseSuite Reviews

Showing 5 of 10 reviews
Overall
4.8
Ease of Use
4.7
Customer Service
4.2

Pros

  • Their system is a powerful marketing driver through surveys that are easy to carry out and propagate. I love every result of each campaign launched.

  • It has been perfect for creating accounts quickly and propagating it through emails with great, very useful functions to use and give a better result to each campaign.

Cons

  • It's quite hard to understand at first although it's not that hard.

  • More integrations or at least integration with Zapier. Survey embedding on own website may not be display well.

Most Helpful Reviews for ResponseSuite

Walter G. avatar
Walter G.
Adviser
Higher Education, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 13, 2024

"Easy to use survey generator"

Overall: It saves me a lot of time in carrying out surveys due to its pre-designed templates where I can customize them and ask the question much faster.

Pros: Although the majority of users use ResponseSuite for marketing surveys, I give it another, more educational use, I carry out survey activities through ResponseSuite and it has worked quite well with my students because it is a very simple platform to use and easy to explain the response process, at the end of each survey process that I carry out, it generates an analysis of results where I can have extensive knowledge of the responses with the highest and lowest index. We also use it for large-scale projects where we need to know satisfaction or knowledge indices in an educational environment.

Cons: I understand that it is a platform for marketing surveys but my use is different, I would like them to have a more economical plan

Angie W. avatar
Angie W.
Finance and commerce
Gambling & Casinos, 10,001+ employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
January 27, 2024

"Tracking and ease"

Overall: It has been perfect for creating accounts quickly and propagating it through emails with great, very useful functions to use and give a better result to each campaign.

Pros: Their system is a powerful marketing driver through surveys that are easy to carry out and propagate. I love every result of each campaign launched. In reality, the effort that has to be made to create them and keep track of them is very minimal. It has integrations that make it even easier to take marketing to another level

Cons: I feel satisfied with all the service received, there is nothing that fails during each survey process

Mark M.
CEO
Marketing and Advertising, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
3.0
Ease of Use
3.0
Customer Service
3.0
Features
3.0
Value for Money
3.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
March 5, 2020

"ResponseSuite looks promising needs more work on becoming easier to use though."

Overall: a lil overwhelmed with how to use it properly, hope they

Pros: ResponseSuite looks promising just wish it was a bit easier to use but looks like the team is active and more than willing to add more features so I am keeping my eye out on Them! I am optimistic they will do just fine though, We'll see. So far I rather use Aidaform for the time being as its much easier to use at the moment.

Cons: a bit harder to understand in my opinion

Alternatives Considered: AidaForm
Reasons for Choosing ResponseSuite: I actually chose AidaForm for the time being, but in all fairness I still want to keep an eye out on Responsuite as it does look promising.
Emma S. avatar
Emma S.
business administrator
Food & Beverages, 1,001-5,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
3.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
September 14, 2023

"Carrying out more innovative surveys without being boring to answer"

Overall: It is easy to create surveys and by being able to upload images and videos it makes them creative and interesting to answer.

Pros: It has a unique design to create surveys that are easier and, above all, more innovative to answer without being boring so that clients answer everything until the end. By collecting responses, the data can be exported to other platforms to boost marketing.

Cons: I would like them to improve customer service a little more, to be more precise with the answers they send so that I don't have to contact them more than three times for the same question.

Hunter S. avatar
Hunter S.
industrial electrician
Electrical/Electronic Manufacturing, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
August 25, 2023

"easy surveys with amazing results"

Overall: He improved marketing in a very precise way by knowing what customers wanted to improve or what had to be changed through the survey responses.

Pros: It is a platform that with drag and drop you can easily customize the surveys and make it look great to have valuable answers that help understand the needs of our customers, I really like it because you can do it with videos and images that they improve the appearance so that it is not boring to answer, prices are cheap and their customer service is precise and always friendly

Cons: It has worked perfectly since the day it started to be used and if I have had questions with the customer service support they have quickly solved my concerns