# ResponseSuite Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ResponseSuite Software - reviews, pricing plans, popular comparisons to other Survey products and more. Source: https://www.capterra.com/p/180504/ResponseSuite/reviews --- # ResponseSuite Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ResponseSuite ## What is ResponseSuite? \- Push every respondent straight into your email marketing system and segment them based on their responses - higher opens, clicks and conversions from every subscriber. - Send people to different pages depending on their survey answers - so you can make the perfect offer every single time. - Build stunning reports, analyse your data and share real-time results with published report pages. ## What is ResponseSuite used for? [Survey](https://www.capterra.com/survey-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £29 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ResponseSuite?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.responsesuite.com&name=ResponseSuite) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ResponseSuite 4.8 (10) VS. [4.8 (466)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting Price £29 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (10) Ease Of Use 4.9 (466) Value For Money 4.6 (9) Value For Money 4.8 (411) Customer Service 4.2 (9) Customer Service 4.7 (401) ## ResponseSuite alternatives [4.7 (2,852)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.3 (2,917)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.7 (953)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (5,138)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/180504/ResponseSuite/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Customizable Templates 4.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Data Import/Export 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Import and export data to and from software applications Email Marketing 4.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Question Library 4.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Pre-written repository of questions that can be reused within a course or for assessment or interviews Reporting/Analytics 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Response Validation 4.5 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Ensure the answer provided fits set parameters (numerical, positive number, etc.) ResponseSuite 11 features Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Create and send email blasts/campaigns Distribute a survey via mobile devices Pre-written repository of questions that can be reused within a course or for assessment or interviews View and track pertinent metrics to find patterns and gain insights from data Ensure the answer provided fits set parameters (numerical, positive number, etc.) Skip over or route respondents to different questions based on their previous answers Allow media to be embedded in the question or answer options Create and manage surveys Modifying a website's URL to enhance readability, branding, or campaign alignment Get Advice We can help you find the software with the features you need. Features 4.6 (10) 4.6 Based on 10 reviews ## Pricing Value for money 4.6 (9) Free Trial Basic £29.00 Flat Rate,Per Month Value for money 4.6 (9) 4.6 Based on 9 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (9) 4.2 Based on 9 reviews ## User reviews Overall rating 4.8 Based on 10 reviews Filter by rating 5(9) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent Walter G. Adviser Higher Education ### "Easy to use survey generator" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 13, 2024 It saves me a lot of time in carrying out surveys due to its pre-designed templates where I can customize them and ask the question much faster. Pros Although the majority of users use ResponseSuite for marketing surveys, I give it another, more educational use, I carry out survey activities through ResponseSuite and it has worked quite well with my students because it is a very simple platform to use and easy to explain the response process, at the end of each survey process that I carry out, it generates an analysis of results where I can have extensive knowledge of the responses with the highest and lowest index. We also use it for large-scale projects where we need to know satisfaction or knowledge indices in an educational environment. Cons I understand that it is a platform for marketing surveys but my use is different, I would like them to have a more economical plan Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Angie W. Finance and commerce Gambling & Casinos ### "Tracking and ease" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 27, 2024 It has been perfect for creating accounts quickly and propagating it through emails with great, very useful functions to use and give a better result to each campaign. Pros Their system is a powerful marketing driver through surveys that are easy to carry out and propagate. I love every result of each campaign launched. In reality, the effort that has to be made to create them and keep track of them is very minimal. It has integrations that make it even easier to take marketing to another level Cons I feel satisfied with all the service received, there is nothing that fails during each survey process Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Emma S. Business Administrator Food & Beverages ### "Carrying out more innovative surveys without being boring to answer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 September 14, 2023 It is easy to create surveys and by being able to upload images and videos it makes them creative and interesting to answer. Pros It has a unique design to create surveys that are easier and, above all, more innovative to answer without being boring so that clients answer everything until the end. By collecting responses, the data can be exported to other platforms to boost marketing. Cons I would like them to improve customer service a little more, to be more precise with the answers they send so that I don't have to contact them more than three times for the same question. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Hunter S. industrial electrician Electrical/Electronic Manufacturing ### "easy surveys with amazing results" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 25, 2023 He improved marketing in a very precise way by knowing what customers wanted to improve or what had to be changed through the survey responses. Pros It is a platform that with drag and drop you can easily customize the surveys and make it look great to have valuable answers that help understand the needs of our customers, I really like it because you can do it with videos and images that they improve the appearance so that it is not boring to answer, prices are cheap and their customer service is precise and always friendly Cons It has worked perfectly since the day it started to be used and if I have had questions with the customer service support they have quickly solved my concerns Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User cofounder Consumer Goods ### "The most complete and versatile form creator" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2020 Okay, no complaint. Can understand their limitation Pros It has advanced feature like logic if-then math result after the form submitted. It's also the lowest budget so far Cons It's quite hard to understand at first although it's not that hard. The support also quite okay. So this is the only limitation Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Mark S. CEO Marketing and Advertising ### "ResponseSuite looks promising needs more work on becoming easier to use though." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 5, 2020 a lil overwhelmed with how to use it properly, hope they Pros ResponseSuite looks promising just wish it was a bit easier to use but looks like the team is active and more than willing to add more features so I am keeping my eye out on Them! I am optimistic they will do just fine though, We'll see. So far I rather use Aidaform for the time being as its much easier to use at the moment. Cons a bit harder to understand in my opinion Alternatives considered [AidaForm](https://www.capterra.com/p/187765/AidaForm/) Reasons for choosing ResponseSuite I actually chose AidaForm for the time being, but in all fairness I still want to keep an eye out on Responsuite as it does look promising. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Rishiraj A. Market Specialist Internet ### "Ultimate Survey marketing Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 13, 2019 A very easy to use survey marketing platform. Will recommend, Founders are Supportive, Knowledgeable and answer queries and give tips Pros \- Ability to Create segmented email list - A survey tool - Conditional Skip Logic - Scoring and Results - Display results in comparison with others -Survey can be embedded on own website Cons UI can be improved to give it a more modern look. Right now it looks old fashioned More integrations or at least integration with Zapier Survey embedding on own website may not be display well Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Raul F. Marketing Manager Retail ### "Effective way to create good practical forms" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 3, 2019 Even when I have not been using Resposesuite for long, my first impressions creating and sharing forms is good. As a marketer I know that I should be asking more for feedback to customers. I tried before with 3 tools: google forms (but this not allow me to give rewards or send to my desired destination page), a wordpress plug in (working good, but I was lazy to go to wordpress and slowly create forms) and third another Saas company (but I faced that was very branded and had no working option to give rewards on page, like an ebook). So Responsesuite is the best for me. Pros I like that forms are easy to create with your own corporate colors and fonts. Has a plenty of nice details. For example, allows to rate as 4.5 stars, you can chose when to add the breaks in the page, change every piece of text on the form, send emails when a new feedback is received, etc. It is more than what I expected. First time that I wanted to test it with free trial it required my credit card, so I decided to forget about it. Now I see that it is a good one. Cons What i like less it is that it is not very fancy in the design of the form. But that maybe even be good. I was working with some other tools for feedback and I noticed that I was getting a lot of feedback (or jokes) about the "unusual" design of the other company forms. Something that I could not change. Here things are more standard. I have noticed people complaining about that the forms did not look good on mobile. So I tested that, and for me they look great. Good for serious feedback. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Sales and Support Manager Financial Services ### "Intuitive, easy to use, and amazing support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 1, 2018 I have found that ResponseSuite is extremely useful in engaging our customers, finding out how they feel about our performance. It is extremely useful for lead generation and finding out and parsing through an audience to find what their specific hot buttons are and then sending them to the correct ad copy to drive home those features. It is the perfect tool for marketing! Pros I love the fact that it is easy to use, I can make it work with any email CRM, and it gives you options that many other survey software do not offer. They are always coming out with new features and it works every time. Their training in the portal is very easy to follow. ResponseSuite is so easy to use, you can pick it up without needing to watch the videos so the learning curve is small. Their support is second to none. They are very responsive and you can tell that they care a lot about their customers and their software. Cons I only wish that it could email responses as they come in. Other than that, there are no other cons. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Local Business Marketing Consultant Marketing and Advertising ### "Has features that I haven't seen in other survey software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 1, 2018 I used to have a subscription with the leading survey software in the industry but after I saw what ResponseSuite can do, I canceled it and went all in with ResponseSuite. Pros The ability to branch to other parts of the software based on a user's response Cons The learning curve. It's a little steeper than other survey programs I've used but not insurmountable. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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