--- title: "SMTP Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SMTP Software - reviews, pricing plans, popular comparisons to other Transactional Email products and more." source_url: "https://www.capterra.com/p/180513/SMTP/" page_type: "product" language: "en" publication_date: "2026-11-07" --- # SMTP Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 7, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SMTP ## What is SMTP? SMTP.com is a platform that caters to all your transaction, email relay and email delivery needs at a very affordable price. SMTP.com offers affordable delivery services and caters to all kinds of businesses. Their plans range from $25 to $500 and above and from 50k emails to 1 million plus depending on your business needs. The best part about this platform is that all the features are available in all the plans. The prices change only based on the volume of emails sent monthly. ## What is SMTP used for? [Transactional Email](https://www.capterra.com/transactional-email-software/) Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $25 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SMTP?[Manage this product listing](https://www.g2.com/products/smtp-com/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SMTP 3.5 (8) VS. [### Route](https://www.capterra.com/p/200722/Route/) [5.0 (1)](https://www.capterra.com/p/200722/Route/#reviews) Starting Price $25 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (8) Ease Of Use 5.0 (1) Value For Money 3.1 (8) Value For Money 0.0 (0) Customer Service 2.8 (6) Customer Service 5.0 (1) ## SMTP alternatives [Twilio SendGrid Email API](https://www.capterra.com/p/10059370/Twilio-SendGrid-Email-API/) [0.0](https://www.capterra.com/p/10059370/Twilio-SendGrid-Email-API/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10059370/Twilio-SendGrid-Email-API/) [SerpYou](https://www.capterra.com/p/151039/SerpYou/) [4.8 (10)](https://www.capterra.com/p/151039/SerpYou/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/151039/SerpYou/) [ShopMagic](https://www.capterra.com/p/246485/ShopMagic/) [0.0](https://www.capterra.com/p/246485/ShopMagic/#reviews) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/246485/ShopMagic/) [OpenMoves](https://www.capterra.com/p/172812/OM3/) [4.6 (16)](https://www.capterra.com/p/172812/OM3/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172812/OM3/) ## FAQs about SMTP Overview ### What company size and specific industries is SMTP built for? SMTP is designed for marketers in small businesses, mid-market companies, and enterprise teams that need email delivery for transactional messages, marketing campaigns, and API integrations. It fits organizations across industries that rely on high-volume email communication and automated messaging. Features and Usability ### What are the key features of SMTP? SMTP includes API access, email distribution, email management, and list management for sending and organizing messages. It also offers campaign scheduling, click tracking, activity tracking, and geolocation, plus real-time data and reporting/analytics for monitoring email performance and audience engagement. Pricing ### How much does it cost and what fees or limitations are included? SMTP starts at $25 per month for the ESSENTIAL plan with 50,000 emails monthly. STARTER costs $80, GROWTH is $300, and BUSINESS is $500, all flat-rate monthly plans. Each plan includes Detailed Reporting, Email Relay API, and Reliable Expert Support; Reputation defender is an add-on. Integrations ### Which third-party tools and platforms does SMTP integrate with? SMTP integrates with 12 third-party tools, including Gmail, Google Ads, Google Calendar, Google Docs, Google Forms, Google Sheets, Airtable, Slack, Trello, Shopify, WordPress, and Wufoo. These integrations span email, productivity, collaboration, marketing, and form-building platforms. Getting Started and Support ### What training and onboarding options does SMTP offer? SMTP offers documentation and videos to help teams get started. Documentation provides written reference material for setup and feature guidance, while videos offer visual walkthroughs that users can follow at their own pace. Getting Started and Support ### What customer support options does SMTP offer? SMTP offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. No reviewer feedback about support experience is available, so user impressions of response speed, helpfulness, or common issues cannot be confirmed from the catalog data. ## Features AI summary Based on 889 Transactional Email reviews Capterra data shows that buyers of transactional email software rank the following features as their top priorities: - **Email Management** (**56%** of reviewers rated this feature as critical) - **Email Distribution** (**67%**) - **API** (**63%**) SMTP supports all three of the features reviewers value most: **Email Management**, **Email Distribution**, and **API**. Together, these capabilities help businesses control message delivery, connect email workflows with other systems, and manage transactional communications more efficiently, allowing teams to send reliable emails at scale and maintain consistent customer communication. Email Management 2.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps API 3.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Email Marketing 3.8 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Activity Tracking 3.2 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Reporting/Analytics 3.4 (5) 20.00% of 5 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Campaign Scheduling 2.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Set campaign schedules by selecting start, pause, and end dates SMTP 10 features ### All Features - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Click Tracking: Track the amount of clicks on individual products to measure campaign results - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Geolocation: Determines the location of a device using GPS or an IP address - List Management: Manage contacts across multiple mailing lists - Real-Time Data: Receive data and information in real time - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data --- Features 3.8 (8) 3.8 Based on 8 reviews ## Pricing Value for money 3.1 (8) [View pricing plan details](https://www.capterra.com/p/180513/SMTP/pricing/) ESSENTIAL $25.00 Flat Rate,Per Month It includes: - Shared IP - Email Relay API - Reliable Expert Support - Detailed Reporting - Reputation defender (add on) STARTER $80.00 Flat Rate,Per Month It includes: - Dedicated IP - Email Relay API - Reliable Expert Support - Detailed Reporting - Reputation defender (add on) GROWTH $300.00 Flat Rate,Per Month It includes: - Dedicated IP - Email Relay API - Reliable Expert Support - Detailed Reporting - Reputation defender (add on) BUSINESS $500.00 Flat Rate,Per Month It includes: - Dedicated IP - Email Relay API - Reliable Expert Support - Detailed Reporting - Reputation defender (add on) Value for money 3.1 (8) 3.1 Based on 8 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Airtable](https://www.capterra.com/p/146652/Airtable/)[ Google Ads](https://www.capterra.com/p/213339/Google-Ads/) ## Support, customer service and training options Customer Service 2.8 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.8 (6) 2.8 Based on 6 reviews ## User reviews Overall rating 3.5 Based on 8 reviews Filter by rating Counts reflect reviews available in this feed. 5(3) 4(2) 3(1) 2(0) 1(2) Mentioned topic Recent reviews first, then most helpful Albert H. Developer Used the software for: Less than 1 year ### "Great service to ensure your emails get sent" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 January 8, 2024 Pros Excellent delivery rate for website and web application emails. Excellent documentation for API and resources. Cons No free plan to try out. Need to have knowledge in IT for development to set things up. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer manager Used the software for: 3-5 years ### "smtp outils de connexion d'api et de mail pro" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 18, 2023 Pros smtp outils de connexion d'api et de mail pro, analyse de data Cons pas d'inconvénients dans l'utilisation de smtp Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JD Jon D. cmo Used the software for: Less than 1 year ### "Does not work - Wasted Money" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 18, 2024 Customer service was bad. Implementation was difficult. Cost is expensive. Delivery is not reliable. Pros absolutely nothing. waste of my time and money. Cons I was with this company for almost a year and all of my emails went into junk folders. I have other emails with other providers and the success rate was so much better. I never sent out more than 50 emails a week, so it was ridiculous that SMTP servers were sending my emails to junk. When I asked for guidance, their help team said I should address my emails with "Mr. or Mrs.". That's how clueless this company is. Americans don't use that salutation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KP Krunal P. Editor Used the software for: 1-3 years ### "Good and Affordable service" 5.0 February 24, 2023 Pros If you are looking for good and affordable service, then you are at the right place compare to other operator, they daily change the shared IP's, so that you can get good deliverability to inbox. Cons Currently do not face any issue otherwise i might have updated Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LA Lukasz A. Owner Used the software for: Less than 1 year ### "Good but not perfect" 4.0 April 17, 2023 Deliverability is really quite good - and this is always number one for me. However, if someone has a limited budget, they probably will find other services on the market with similar parameters for a lower price (or better services for the same price). I did just that. Pros SMTP.com is a solid brand, a mature company with a stable position. Its biggest advantages are definitely good email deliverability (although not perfect). Cons The amount of features is as expected, but setup is not so easy. The interface is often confusing and somewhat dated. It's worth to do something with it, dear SMTP.com :) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jitesh H. manager Used the software for: 1-3 years ### "Be careful of autorenewal trap!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 21, 2024 So the renewal kicks in automatically. No email is sent that renewal will kick in. You are expected to remember that there is 30 days notification required. So the payment is taken, I then cancel, realise I do not use this service. SMPT says because you did not give us 30 days notice we will charge you for a whole year. I have canceled as not using it! SMPT enjoy 11 months of my money when I'm not even using it! Pros The service is good when you have need of it. But they trap you with autorenewal. Cons Poor service if you want to leave SMTP. Just just cite you did not give 30 days notice. Go elsewhere. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer web developer Used the software for: 1-3 years ### "Difficulty Cancelling Service with SMTP.com" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 March 6, 2023 Pros The setup process was straightforward, and the monthly subscription fee is reasonable for the service provided. Cons Canceling your SMTP.com subscription can be challenging. You can't cancel through the portal or email Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ashokkumar K. Designer Used the software for: Less than 1 year ### "Good but Costly Service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 21, 2022 If your business depends more on the transactions emails with huge customer base then I would recommend SMTP Pros SMTP is an good service with high deliverability for the transitional emails. They also provide the sandbox for the students and startups. As the have an high security measure for the account holders, it help to keep our sending server clean Cons Seems too costly in comparison with any other email relay service providers Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/180513/SMTP/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.