# SMTP Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SMTP Software - reviews, pricing plans, popular comparisons to other Transactional Email products and more.

Source: https://www.capterra.com/p/180513/SMTP/alternatives

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# 

 SMTP Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

SMTP

## What is SMTP?

SMTP.com is a platform that caters to all your transaction, email relay and email delivery needs at a very affordable price. SMTP.com offers affordable delivery services and caters to all kinds of businesses. Their plans range from $25 to $500 and above and from 50k emails to 1 million plus depending on your business needs. The best part about this platform is that all the features are available in all the plans. The prices change only based on the volume of emails sent monthly.

## What is SMTP used for?

[Transactional Email](https://www.capterra.com/transactional-email-software/)

Overall rating

Based on 8 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$25

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for SMTP?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.ookla.com/&name=SMTP)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SMTP

3.5 (8)

VS.

[### Mail Merge Toolkit](https://www.capterra.com/p/234094/Mail-Merge-Toolkit/)

[4.8 (4)](https://www.capterra.com/p/234094/Mail-Merge-Toolkit/#reviews)

Starting Price

$25

Flat Rate, Per Month

Starting Price

$24

Per User, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.5 (8)

Ease Of Use

4.8 (4)

Value For Money

3.1 (8)

Value For Money

5.0 (3)

Customer Service

2.8 (6)

Customer Service

4.7 (3)

## SMTP alternatives

[Netcore Email API](https://www.capterra.com/p/235124/Netcore-Email-API/)

[0.0](https://www.capterra.com/p/235124/Netcore-Email-API/#reviews)

Starting price

$349.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/235124/Netcore-Email-API/)

[ShopMagic](https://www.capterra.com/p/246485/ShopMagic/)

[0.0](https://www.capterra.com/p/246485/ShopMagic/#reviews)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/246485/ShopMagic/)

[YayMail](https://www.capterra.com/p/227763/YayMail/)

[4.9 (9)](https://www.capterra.com/p/227763/YayMail/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/227763/YayMail/)

Highest Rated

[Coresender](https://www.capterra.com/p/208394/Coresender/)

[5.0 (2)](https://www.capterra.com/p/208394/Coresender/#reviews)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/208394/Coresender/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Tracking

3.2 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

Email Marketing

3.8 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

Create and send email blasts/campaigns

Reporting/Analytics

3.4 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

API

3.0 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Campaign Scheduling

2.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Set campaign schedules by selecting start, pause, and end dates

Email Management

2.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Manage, store and organize emails within the system or via third-party apps

SMTP 10 features

Track and document all activities across devices, networks, and other systems

Application programming interface that allows for integration with other systems/databases

Set campaign schedules by selecting start, pause, and end dates

Track the amount of clicks on individual products to measure campaign results

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Determines the location of a device using GPS or an IP address

Manage contacts across multiple mailing lists

Receive data and information in real time

View and track pertinent metrics to find patterns and gain insights from data

Features

3.8 (8)

3.8

Based on 8 reviews

## Pricing

Value for money

3.1 (8)

ESSENTIAL

$25.00

Flat Rate,Per Month

It includes:

-   Shared IP
-   Email Relay API
-   Reliable Expert Support
-   Detailed Reporting
-   Reputation defender (add on)

STARTER

$80.00

Flat Rate,Per Month

It includes:

-   Dedicated IP
-   Email Relay API
-   Reliable Expert Support
-   Detailed Reporting
-   Reputation defender (add on)

GROWTH

$300.00

Flat Rate,Per Month

It includes:

-   Dedicated IP
-   Email Relay API
-   Reliable Expert Support
-   Detailed Reporting
-   Reputation defender (add on)

BUSINESS

$500.00

Flat Rate,Per Month

It includes:

-   Dedicated IP
-   Email Relay API
-   Reliable Expert Support
-   Detailed Reporting
-   Reputation defender (add on)

Value for money

3.1 (8)

3.1

Based on 8 reviews

## Integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[

Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)

## Support, customer service and training options

Customer Service

2.8 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.8 (6)

2.8

Based on 6 reviews

## User reviews

Overall rating

3.5

Based on 8 reviews

Filter by rating

5(3)

4(2)

3(1)

2(0)

1(2)

Mentioned topic

Sorted by most recent

JH

Jitesh H.

manager

Information Technology and Services

### "Be careful of autorenewal trap!"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 13, 2024

So the renewal kicks in automatically. No email is sent that renewal will kick in. You are expected to remember that there is 30 days notification required. So the payment is taken, I then cancel, realise I do not use this service. SMPT says because you did not give us 30 days notice we will charge you for a whole year. I have canceled as not using it! SMPT enjoy 11 months of my money when I'm not even using it!

Pros

The service is good when you have need of it. But they trap you with autorenewal.

Cons

Poor service if you want to leave SMTP. Just just cite you did not give 30 days notice. Go elsewhere.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 22, 2024

Hi Jitesh, thank you for providing this feedback and I'm sorry to hear that this was your experience with SMTP. As per our Terms and Conditions, our standard subscription-based service plans will automatically renew, however, we will definitely take your feedback onboard regarding providing notification of this. We have issued you a refund for the 11 months of unused services and a member of our Support Team will be in touch to confirm this and any other assistance you need offboarding the platform. Should you have any further questions, please don't hesitate to reach out to us on support@smtp.com. Thank you, The SMTP Team.

JD

Jon D.

cmo

Media Production

### "Does not work - Wasted Money"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 12, 2024

Customer service was bad. Implementation was difficult. Cost is expensive. Delivery is not reliable.

Pros

absolutely nothing. waste of my time and money.

Cons

I was with this company for almost a year and all of my emails went into junk folders. I have other emails with other providers and the success rate was so much better. I never sent out more than 50 emails a week, so it was ridiculous that SMTP servers were sending my emails to junk. When I asked for guidance, their help team said I should address my emails with "Mr. or Mrs.". That's how clueless this company is. Americans don't use that salutation.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 26, 2024

Hi Jon, Thank you for your feedback; we are sorry to hear that you had a negative experience with us. Regarding your concerns with delivery, our Support and Deliverability Team are trained in all industry best practices to ensure that all senders have the opportunity for optimal delivery should industry guidance be followed. At SMTP, we are dedicated to helping our senders reach the inbox, so if you ever wish to try us again, please do not hesitate to contact us. Thank you, The SMTP.com Team

AH

Albert H.

Developer

Information Technology and Services

### "Great service to ensure your emails get sent"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

January 7, 2024

Pros

Excellent delivery rate for website and web application emails. Excellent documentation for API and resources.

Cons

No free plan to try out. Need to have knowledge in IT for development to set things up.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 26, 2024

Hi Albert, Thank you for your outstanding review of SMTP.com. It's wonderful to hear that you are enjoying our service. We look forwarding to working with you for years to come. All the best, The SMTP Team

eva k.

manager

Computer Software

### "smtp outils de connexion d'api et de mail pro"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 17, 2023

Pros

smtp outils de connexion d'api et de mail pro, analyse de data

Cons

pas d'inconvénients dans l'utilisation de smtp

Switched from

[Cerberus FTP Server](https://www.capterra.com/p/163280/Cerberus-FTP-Server/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LA

Lukasz A.

Owner

Information Technology and Services

### "Good but not perfect"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

4/10

April 13, 2023

Deliverability is really quite good - and this is always number one for me. However, if someone has a limited budget, they probably will find other services on the market with similar parameters for a lower price (or better services for the same price). I did just that.

Pros

SMTP.com is a solid brand, a mature company with a stable position. Its biggest advantages are definitely good email deliverability (although not perfect).

Cons

The amount of features is as expected, but setup is not so easy. The interface is often confusing and somewhat dated. It's worth to do something with it, dear SMTP.com :)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

web developer

Program Development

### "Difficulty Cancelling Service with SMTP.com"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

3/10

March 3, 2023

Pros

The setup process was straightforward, and the monthly subscription fee is reasonable for the service provided.

Cons

Canceling your SMTP.com subscription can be challenging. You can't cancel through the portal or email

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 7, 2023

Hi, Thank you for taking the time to leave us a review, your feedback is extremely valuable to us and it will allow us to optimize our SaaS for our customers moving forward. I am also sorry to hear you have cancelled your subscription, if you have any other feedback you'd like to share, or we can help at all to get you back on-board, please let me know. All the best, The SMTP Team

BM

Bhagya M.

Editor

Publishing

### "Good and Affordable service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

February 23, 2023

Pros

If you are looking for good and affordable service, then you are at the right place compare to other operator, they daily change the shared IP's, so that you can get good deliverability to inbox.

Cons

Currently do not face any issue otherwise i might have updated

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 1, 2023

Hi Bhagya, Thank you for your outstanding review of SMTP.com. It's wonderful to hear that you are enjoying our service. We look forwarding to working with you for years to come. All the best, The SMTP Team

AK

Ashok K.

Designer

Marketing and Advertising

### "Good but Costly Service "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 5, 2022

If your business depends more on the transactions emails with huge customer base then I would recommend SMTP

Pros

SMTP is an good service with high deliverability for the transitional emails. They also provide the sandbox for the students and startups. As the have an high security measure for the account holders, it help to keep our sending server clean

Cons

Seems too costly in comparison with any other email relay service providers

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/180513/SMTP/reviews/)

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