--- title: "Zanda Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Zanda Software - reviews, pricing plans, popular comparisons to other Mental Health products and more." source_url: "https://www.capterra.com/p/180530/Power-Diary/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # Zanda Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Zanda ## What is Zanda? Zanda is a complete practice management platform for health practices. Designed to streamline clinic operations, Zanda offers calendar management, online bookings, automated SMS & email reminders, client invoicing, configurable note templates, BizzyAI assist for note taking, telehealth, and more. To enable efficient workflows, Zanda integrates with Stripe, Xero, Mailchimp, Physitrack, Outlook and Google Calendar, Apex (US) and Medicare/DVA (AU), and more. No matter where you are in running your practice, Zanda can help by supporting clinics of all sizes—from solo practitioners to large practices. We work with a variety of health professionals, such as psychologists, therapists, physical therapists, and chiropractors. Our CRM centralizes client details, insurance information, and appointment history, while the client portal allows for 24/7 online booking and payments. Other features include built-in Practice Notifications and Operations Manual, advanced report analytics, and more. ## What is Zanda used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Patient Management](https://www.capterra.com/patient-management-software/)[Mental Health](https://www.capterra.com/mental-health-software/) Recognitions Shortlist Overall rating Based on 212 user reviews Reviews sentiment Positive 96% Neutral 2% Negative 2% Starting price $19 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Medical Practice Management / 2026 - Mental Health / 2026 - Physical Therapy / 2026 - Medical Scheduling / 2025 - Telemedicine / 2025 - Therapy / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Zanda alternatives Highest Rated [4.8 (1,173)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (3,669)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/180530/Power-Diary/alternatives/) ## FAQs about Zanda Overview ### What problems does Zanda solve? Zanda solves scattered practice administration, slow note-taking, and disconnected booking, billing, and client communication workflows by centralizing scheduling, templates, reminders, invoicing, payments, telehealth, and records in one system. Allied health clinics, therapists, psychologists, chiropractors, and solo practitioners benefit most by cutting manual paperwork, reducing no-shows, and improving visibility across client files. Answer based on 158 reviews Overview ### Which roles and teams benefit most from Zanda? Zanda is most used by mental health clinicians, allied health practitioners, and practice leaders who need to manage appointments, client records, intake forms, and billing in one system. Psychologists, counsellors, and therapists use it to streamline care delivery, while managers, directors, and owners rely on it for scheduling oversight, administration, and practice operations. Answer based on 205 reviews Overview ### What company size and industries is Zanda built for? Zanda is built mainly for small healthcare practices, with 99% of reviewers from small businesses and just 1% from enterprises. It serves sole practitioners through multi-location clinics, especially in Health, Wellness and Fitness at 44%, Mental Health Care at 23%, and Hospital and Health Care at 15%. Answer based on 205 reviews Features and Usability ### What are the key features of Zanda? Zanda includes core practice management features like appointment scheduling, client management, billing and invoicing, payment processing, and customizable note templates. Differentiator features include client portal access, online booking, SMS reminders, telehealth, and integrations such as Stripe, Xero, and Medicare, plus role-based permissions for multi-provider practices. Answer based on 87 reviews Pricing ### How much does it cost and what fees or limitations are included? Zanda starts at $19/month for the Health Practice Starter plan, which includes one user and up to 1,000 appointments; the Growth plan is 49/month with unlimited appointments and users. A free trial is available. Reviewers say pricing feels reasonable to some, but sole practitioners and growing practices cite rising costs and extra SMS reminder fees. Answer based on 13 reviews Integrations ### Which third-party tools and platforms does Zanda integrate with? Zanda integrates with Xero and Stripe most often, with additional connections to Google Calendar, Mailchimp, Google Drive, Gmail, Microsoft Outlook, and Tyro. Reviewer mentions center on accounting, payments, calendar sync, email, and file access, while the catalog confirms support for six third-party platforms. Answer based on 53 reviews Getting Started and Support ### What training and onboarding options does Zanda offer? Zanda provides live online sessions, webinars, documentation, and videos for team training and onboarding. Live online sessions and webinars support guided instruction, while documentation and videos give teams written and visual reference materials for self-paced learning and setup. Answer based on 9 reviews Getting Started and Support ### What customer support options does Zanda offer, and how do users rate the experience? Zanda offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as quick, helpful, and easy to reach during setup and troubleshooting, though some report inconsistent experiences, including slower follow-up, unresolved technical issues, and frustration with chat-based problem handling. Answer based on 87 reviews Security ### How does Zanda handle data security and access control? Zanda uses secure data storage for client files, clinical notes, billing, communication, and portal access, with a private mode that hides information. Users generally trust it to keep records safe, but some want stronger confidentiality options, including partial de-identification, coded names, and more personalized note and file permissions. Answer based on 12 reviews ## Features AI summary Based on 2,869 Mental Health reviews Capterra data shows that buyers of Mental Health software rank the following features as their top priorities: - **HIPAA Compliant** (**76%** of reviewers rated this feature as critical) - **Charting** (**57%**) - **EMR/EHR** (**59%**) Zanda supports all three features that reviewers identify as most important: **HIPAA Compliant**, **Charting**, and **EMR/EHR**. Together, these capabilities help mental health practices protect sensitive client information, maintain accurate clinical records, and manage patient documentation in one system, allowing teams to deliver care more efficiently and stay compliant with regulatory requirements. HIPAA Compliant 4.9 (23) 86.96% of 23 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Charting 4.9 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. EMR/EHR 4.4 (10) 80.00% of 10 reviewers that rated this feature as important or highly important Create and securely store digital patient records Document Management 4.0 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Calendar Management 4.4 (16) 75.00% of 16 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Confirmations/Reminders 4.7 (55) 81.82% of 55 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Zanda 259 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Accounts Payable: Track money owed to a company's creditors/suppliers - Accounts Receivable: Track outstanding invoices and the money owed from clients - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Administrative Processes: Simplifies and supports administrative processes like registration, reporting, document management, and inventory. - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI Text Summarization: Condenses long documents or text into a brief summary. - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduler: Allows patients to request or schedule appointments online. Supports the unique scheduling needs of nutrition/dietician practices - Appointment Scheduling: Schedule appointments via a calendar - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Assessment Management: Creation, administration, and evaluation of assessments or tests - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Automated Quoting: Generate rule-based quotes for clients automatically - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Indicator: Indication whether a resource is available or protected from allocation - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Back Office Processes: Simplifies and supports back office processes like billing/finances, scheduling, registration, recordkeeping, and integration or alignment with third-party solutions and/or resources. - Bed Management: The allocation and provision of beds - Before & After Pictures: Before and after photos of procedure(s) - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Broadcast Messaging: Notify large groups of people simultaneously about important updates. - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Cancellation Management: Allow customers to cancel their subscription remotely. - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - CDI Training - Clinical Documentation: Provides training and education regarding clinical documentation improvement (CDI) tactics - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Charting And Documentation: Generates or provides practioners with the tools to create clinical documentation post-meeting. - Chat/Messaging: Communicate using direct chat or messages within the system - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Client Communications: Supports email and text communications for marketing or feedback purposes. - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems - Clinical Communication - Clinical Documentation: Synchronize patient data across the org - Clinical Data Exchange - Clinical Documentation: Supports and streamlines the viewing and utilizing of patient data and assessments across the org - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance: Implements policies and controls to help the organization meet various compliance certifications and standards, such as SOC 1, SOC 2, SSAE 18, ISO 27001, HIPAA and PCI DSS. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Consent Forms: A document containing important information about medical records, procedures, trials, testing, risk and benefits for patients. - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Mobile App: Platform for customers to directly manage their appointments and profile - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Integration: Combining data from different sources and providing a unified view - Data Security: Protect sensitive data for digital privacy - Digitization - Clinical Documentation: Digitizes paper records - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Access - Clinical Documentation: Provides access to collected patient data - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Documentation: Witness statements, confessions, time cards, video footage, and other investigation materials are stored in secure designated data warehouses for safe keeping throughout the investigaiton process. - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - E-Prescribing: Transmit prescriptions to pharmacies electronically - EHR Integration: Integrates with electronic health records/electronic medical records to improve patient record management and enable care coordination. - Electronic Faxes: Create, edit, preview, and send faxes electronically - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - EMR/EHR: Create and securely store digital patient records - Event Scheduling: Plan an event's time and location - Exercise Library: Database of frequently used, popular workout routines - Expense Management: Plan, pay and track business related expenses. - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Chiropractors: Serves chiropractic practices - For Group Therapy: For mental health professionals providing therapy to multiple patients at the same time - For Healthcare: Software designed for the healthcare industry - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - For Medical Spas: Designed for medical spas - For Occupational Therapists: Designed for the use of occupational therapists - For Physical Therapy: Designed specifically for physical therapy practices - For Plastic Surgery Practices: For plastic surgery practices - For Podiatrists: Intended to be used by podiatrists - For Speech Therapists: Designed for the use of speech therapists - For Substance Abuse Therapy: For mental health professionals that specialize in substance abuse therapy/programs - Forecasting: Form predictions based on past and present data/trends - Forms Management: Store, manage and track all forms in a centralized location - General Ledger: Centralized accounting record which tracks all financial transactions - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Growth Charts: Growth charts consist of a series of percentile curves that illustrate the distribution of selected body measurements in children - Healthcare Compliance: Compliant with healthcare rules and regulations around the world - Healthtech Integrations: Integrates with necessary healthcare solutions to support patient engagement, revenue cycle management, and related clinic functions. - HIPAA Compliance: Ensures that nutrition/dietician practice operations adhere to and meet HIPAA regulations, to protect, audit, and secure sensitive data - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Imaging and X-rays: Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes - Immunization & Allergy Tracking: Manage updates to member's immunization records and track individual allergies - In-Patient Management: Care of patients who are admitted and stay in the hospital overnight - Income/Expense Tracking: Detailed log and record of financial earnings & costs. - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Insurance Billing: Supports eligibility and prior authorization, and insurance claims submissions. - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Interoperability: The ability of two or more systems to exchange information or data. - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - kiosk: Touch-screen device allowing patients and customers to do self-check-in and pay with credit or debit cards for free - Lab Information Management: Allows you to effectively manage samples and associated data - Lab Integration: Receive lab results electronically - Lab Order Management: Submit and track requests for laboratory tests - Live Chat: Ability to chat online in real time - Low Bandwidth Support: Ensures that the telemedicine solutions works even when internet is slow or network is poor. - Loyalty Management: The ability to create a loyalty program to offer coupons or discounts to frequent customers or to lure back infrequent customers. - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Marketing Management: Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding - Materials Management: Process of planning, procuring and controlling material flows along with supplier evaluation and shipping - Medical Billing: Manage billing and payments for a healthcare provider - Medical Coding: Translation of patients' medical files and bills into universal codes required by insurance - Medical History Records: Records of patients' medical history - Medication History: Access to patient medication history data - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - Multi-Provider Practice: For practices with multiple providers - Multiple Appointment Types: The ability to choose between different appointments in a selection. - No-Show Tracking: Track and monitor patient no-show rates - One-to-One Messaging: Send personal messages to clients or attendees - Online Booking: Book meetings and appointments through a website or digital platform - Online Forms: Create new forms and/or use ready-made online form templates - Online Intake Forms: Online forms for managing client intake - Online Scheduling: Track and organize online shifts - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Out-Patient Management: Care of patients who do not stay overnight - Outcome Assessment Tools: Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Information Management: Tracks and monitors patient demographic information. - Patient Intake: Patients can register for appointments in advance online - Patient Location Tracking: Identify patient's location at any given point in time - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Monitoring: Observing and tracking a patient's health status, condition, and wellbeing - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Questionnaires: Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. - Patient Records: Stores electronic patient records either natively or via integration with EMR or EHR software, and manages all intake forms, SOAP notes, and records. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Processing: Accept, record, and reconcile financial transactions - Payment Reconciliation: Reconcile payments with corresponding invoices or orders for accounting purposes - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Pharmacy: Stock, distribute, and manage billing for drugs - Physician Management: Track and organize physician schedules and pertinent information - Physician Scheduling: Manage physician availability and schedules - Plastic Surgery Simulator: Previewing simulated plastic surgery results before and after - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Policy Management: Create, manage, and track policies and procedures within an organization - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Practice Specialty Support: Tailors functionality based on specific nuances of specialty practices. - Practice Specific: Supports the needs and requirements of specialty practices. - Pre-Appointment Screening: Questionnaire for clients to answer prior to attending appointments. - Predictive Analytics: Predict future data based on historical data sets - Prescription Renewal: Enables medical providers and/or patients to electronically renew existing prescriptions - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Accounting: Manage and track financials on a project-to-project basis - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Records Management: Ability to record, store, update, and retrieve information - Recurring Appointments: Schedule repeating appointments based on a duration of time - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Referral Tracking: Log and store the source of contacts/leads - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Treatment Planning: Remotely create and access treatment plans tailored to individual patients based on symptoms - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting and Analytics: Generates reports on the number of punch lists assigned to sub/contractors, the type of work that is noted in punch lists, and other actionable business insights. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Resource Allocation & Planning: Assign available resources (human and/or non-human) to various projects and tasks - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Revenue Recognition: An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it. - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Room Scheduling: Reserving a room for meeting in an office or co-working space - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Messaging: Exchange messages in a secure and encrypted manner - Security and Authorization: Securely stores patient data and facilitates the creation and tiering of user credentials when accessing data. - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Softphone: Use your computer as a phone device to make calls over the internet - Specialty EHR Templates: Provides note templates that align with mental health specialty practices - State Regulation Compliance: Ensures that the telemedicine platform adheres and complies with state-specific telehealth regulations. - Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Task Scheduling: Track and manage the scheduling of tasks - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Telecommunications: Utilizes telecommunications technology to provide providers and patients with two-way communication. - Telemedicine: Meet with patients remotely - Telemedicine Integration: Provide integration with third-party telehealth applications - Teletherapy: Provide online therapy to patients/clients through secure video sessions - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Therapy Notes: Tools to help therapists document, record, and recall patient encounters - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transcription Automation - Clinical Documentation: Leverage NLP and ML technologies to automate and optimize clinical transcription or translation needs - Treatment Packages: Sell multiple treatments together as a set - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Vaccine Management: Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered - Video Conferencing: Connect with meeting participants remotely over video - Virtual Meetings: Connect in virtual environment through the internet with webcams/microphones by computer/phones/tablets. - Virtual Waiting Room: Monitor wait time and abandonment for incoming requests that have not been routed - Wait List Management: Record, update and manage waiting lists - Waiting Time Tracking: Estimated waiting time in the queue - Website Integration: Seamlessly integrates with 3rd party websites - Workflow Coordination: Enables the optimization of all organizational tasks and process through improved workflows, efficient inter- and intra-departmental communication, and coordination of distinct systems. - Workflow Management: Create, design and manage workflows for repetitive tasks - Workflow Optimization - Clinical Documentation: Optimize and make efficient clinical workflows --- Get Advice We can help you find the software with the features you need. Features 4.4 (212) 4.4 Based on 212 reviews ## Pricing Value for money 4.4 (195) Free Trial [View pricing plan details](https://www.capterra.com/p/180530/Power-Diary/pricing/) Health Practice Starter Plan $19.00 Flat Rate,Per Month It includes: - 1 User - Unlimited Clients - Unlimited Telehealth Lite - 100GB File Storage - Automatic Appointment Reminders - Paperless Intake Forms - Ready-to-use Progress Notes - Integrated Billing - Client Booking Portal Health Practice Growth Plan $49.00 Flat Rate,Per Month It includes: - Unlimited File Storage - Practitioner Scheduling - Advanced Waitlist - Customizable Note Templates - Practice Operations Manual - Multiple Locations - Room and Resource Management - Unlimited Users Group Practice Growth Plan Custom Quote Available Value for money 4.4 (195) 4.4 Based on 195 reviews ## Integrations [ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Google Workspace](https://www.capterra.com/p/127909/SmartManager-System/)[ Delphi AI](https://www.capterra.com/p/218667/Delphi-AI/)[ Google Analytics](https://www.capterra.com/p/10059042/Google-Analytics/)[ iCal](https://www.capterra.com/p/10059086/iCal/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (197) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (197) 4.6 Based on 197 reviews ## User reviews Overall rating 4.6 Based on 212 reviews Filter by rating 5(147) 4(56) 3(5) 2(2) 1(2) Mentioned topic Sorted by most recent Kamal H. clinical psychologist Mental Health Care ### "A Solid Platform That Keeps My Work Organized" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 2, 2026 Overall, my experience with Zanda has been positive. It provides useful tools in one place and helps make day-to-day administrative work more manageable. Once familiar with the system, it is generally convenient and efficient to use. Pros Zanda is straightforward and easy to use. I especially appreciate how organized the platform feels and how efficiently I can complete routine tasks. Cons Some features could be more intuitive, and a few areas of the interface could be streamlined to reduce unnecessary steps. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) I switched to Zanda because I wanted a more streamlined and user-friendly practice management system that could better support scheduling, documentation, billing, and day-to-day practice administration in one place. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reasons for choosing Zanda I chose Zanda because I preferred its overall combination of appointment scheduling, reminders, patient management, billing, and other administrative tools in one platform. It appeared to provide a more streamlined solution for managing my practice. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jenni S. Director Management Consulting ### "Zanda ticks all the boxes✅" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 29, 2026 I have been using Zanda for almost five years. I use it daily for multiple allied health practices. I find Zanda's functionality makes the day to day running of busy practices efficient and reliable. I love how Zanda continues to make improvements and is continuously evolving to make the platform more intuitive and simple to navigate. Pros I love that everything is in one place. From diary management, online portal, invoicing, reports, online forms, file storage, automations and communication. Zanda provides everything you need to manage your practice! Cons Sometimes, the 'cosmetic' changes throw me a little, but Im the first to admit, I fear change... LOL Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LP Louisa P. Aromatherapist Alternative Medicine ### "Excellent system, wished I'd starting using it years ago!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 29, 2026 Overall it has been extremely positive - highly recommend it. Very helpful customer service agents, amazing functionality and I only use the basics currently. I've recently been offered a 1-hour Zoom session to review my usage and make sure I get what I need from it - just excellent and good value for money too. Pros It is an excellent system that saves me so much time, especially for organising client bookings and scheduling and it is the best move I ever made. Their customer service is excellent. If I have any queries or need some training they respond very quickly. The AI helper bot Busy Bee is very helpful too. Their customer service assistance is second to none. The Xero compatibility is superb and also saves a lot of administrative time. Cons One issue that I accidentally caused involved Xero having to work with Xanda to resolve it, and it took too long to resolve. A solution was finally found, I was compensated, and I'm now 100% happy with the system once again. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ST Sarah T. Business Manager Health, Wellness and Fitness ### "A secure, reliable all-in-one solution for health practices" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 23, 2026 We support a large number of allied health clinics across Australia, and Zanda is one of the practice management systems our team works in daily. It covers everything a busy practice needs without feeling bloated, and it's one we're always happy to see when a new client comes on board (and the first one we recommmend when a client is looking to switch!). Their commitment to meeting the highest security standards, and their genuine, reliable, multi-channel customer service really sets them apart. We provide admin support to approx. 90 clinics around Australia, so we have plenty of experience working with allied health practices. Zanda really is the best PMS on the market. Pros The system is intuitive and the training material is extremely thorough, so the learning curve is easy for scheduling, appointment management and all other practice-related day-to-day tasks, which makes it simple to train new team members. Data security is something our clients take very seriously, and Zanda's high security standards ensure that their sensitive client information is being handled properly. Another major pro for us is how quickly they respond to feedback and the effort they go to resolve issues and thoroughly explain their reasoning. Their customer service is outstanding! What Zanda offers is great value for money, which is why it's our preferred system to recommend to clients operating practices of all sizes, all around Australia. Cons Scorable screens and questionnaires took quite a while to become available, which was a gap for many of the psychology and allied health practices we support. We also found it frustrating early on that there was no way to integrate AI tools into the system, especially as more clinics started looking for ways to streamline note-taking and admin. Credit where it's due, though: both of these things have now been rectified, and it's been great to see Zanda listen to feedback and keep evolving the platform. Alternatives considered [Halaxy](https://www.capterra.com/p/10039995/Halaxy/) [Cliniko](https://www.capterra.com/p/180878/Cliniko/) [splose](https://www.capterra.com/p/240945/Splose/) [coreplus](https://www.capterra.com/p/111553/coreplus/) Reasons for choosing Zanda Better all-round system for the price, security and support. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AB Alice B. Psychology Practice Consultant Management Consulting ### "A software that compares to no other!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 22, 2026 My experience with Zanda has been very positive. As a psychology practice consultant, I work across multiple practices and regularly use Zanda to help owners improve their systems, streamline administration and create a better experience for their clients. I particularly appreciate the flexibility of the platform and the opportunities it provides to customise workflows to suit different practice needs. It's a system I genuinely enjoy working with, and I value the ongoing development of the platform and the support available to its users. For me, Zanda is a valuable tool for helping psychology and allied health practices build more efficient and sustainable operations. Pros As a psychology practice consultant, I work with Zanda across a number of practices and really appreciate how much functionality it brings together in one platform. I particularly value the ability to customise forms, automate client communications and build workflows that support a smoother experience for both clients and administration teams. It's a platform I enjoy working with because there are so many opportunities to refine existing processes and help practices get more out of their systems. It's scalable and future proofed. The team and support provided is great, and they are always coming out with cool new features to make the work easier. Cons One small limitation is that I can't apply multiple visual flags to a single appointment. More flexibility here would be helpful. Alternatives considered [Halaxy](https://www.capterra.com/p/10039995/Halaxy/) [PracticeSuite](https://www.capterra.com/p/116370/PracticeSuite/) [coreplus](https://www.capterra.com/p/111553/coreplus/) Reasons for choosing Zanda I work with several practice management systems across my consulting clients. I appreciate Zanda's flexibility, customisable forms and automated communications, which allow practices to tailor workflows to their individual needs. These are key reasons I recommend it when it's a good fit for a practice. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TT Tijana T. Practice Management Consultant Consumer Services ### "Customizable and affordable, with great support and continual improvements" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 22, 2026 Overall, I've had a really good experience with Zanda. I like that it gives you a lot of flexibility and that you can set things up differently depending on how a practice works. It can take a little while to get familiar with everything because there are so many options, but I think that's part of what makes the system so useful. I've also had good experiences with their support team and really appreciate that they listen to user feedback and keep improving the platform. Pros What I like most about Zanda is that it brings a lot of the things you need to run a private practice into one place at a very reasonable price. I find the platform quite easy to navigate once you get used to it, and I really like how customizable it is. Their customer support is also really good, and I like that they genuinely seem to listen to their users. They have an Ideas portal where users can submit and vote on ideas, and I've actually had one of my own suggestions implemented recently. They also seem to implement improvements and new features fairly regularly, which I really appreciate. Another feature I really like is the session notes functionality. Zanda has an integrated AI note-taking feature that can use the session transcript to generate notes in the format the practitioner needs. I think it's particularly useful that this is built directly into the practice management system rather than requiring another separate tool. They also have a really good knowledge base, with lots of helpful videos and articles, and they've recently added an AI support feature on their website as well. It can answer questions using their knowledge base, which is really handy when you just need a quick answer. Cons I guess it can feel a little overwhelming at first to realize how many options and settings there are, but I actually think that's also one of Zanda's strengths. There are so many ways to customize the system to fit the way a practice works, so it just takes a little time to get familiar with everything that's available. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JT Jill T. Physical Therapist Health, Wellness and Fitness ### "Zanda experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 22, 2026 Pros Zanda has been one of the most useful tools for my practice. The user interface is very easy to navigate both for providers and patients. The online booking is very straightforward. It has also made documentation very easy and efficient. You get a lot of value for your money and most importantly, it’s got the highest level of security so you can rest assured that your patient data is secure. I would recommend Zanda to anybody that has a private practice. Cons Zanda has good resources for EMR set up. However, a standard 1:1 onboarding and EMR set up time period with a team member would be beneficial. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) [SPRY](https://www.capterra.com/p/10002555/SPRY/) Reasons for choosing Zanda Security level, trial experience, customer support, cost Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AR Andres R. Director Health, Wellness and Fitness ### "Intuitive and time-saving support and mobile app need work" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 July 21, 2026 intuitive, fast to onboard, and genuinely time-saving on admin work (scheduling, invoicing, notes, telehealth in one place).booking made easy and documentation easy to tranfer data Pros The ease of use and low learning curve, don’t have to be a technical practitioner to learn how to use it. Good for security and keeping data to manage Cons Telehealth plus not being included in the base prices. Already pay for some feature. It should be all included Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HW Hsiang-Hua W. counselor Mental Health Care ### "Good price for the value" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 June 18, 2026 I still subscribe it because the cost is low for what it is offering. It is reasonable for a small business owner. Pros This software is helpful for communicating and managing my mental health clinic. It was helpful for managing my clients files and such. Cons I wish the platform is more user friendly. Sometimes it can be really confusing to use and it takes longer than I would like to figure out some of the functions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NR Noreen R. Counsellor Mental Health Care ### "Great appointment management tool." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2026 I feel that it's a good management tool for appointments and keeping records.i find it easy to use and accessible. Pros It is a very user friendly platform, managing appointments is straightforward and accessible for me and my clients via the portal, I find scheduling appointments easier and I am able to put the relevant information on the appointment. Cons I sometimes run out of the free online appointments which are assigned to me by the administration and I did run out of airtime in the middle of an appointment. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) More secure and more features available for users Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/180530/Power-Diary/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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