--- title: "Zanda Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Zanda Software - reviews, pricing plans, popular comparisons to other Mental Health products and more." source_url: "https://www.capterra.com/p/180530/Power-Diary/" page_type: "product" language: "en" --- # Zanda Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Zanda ## What is Zanda? Zanda is a complete practice management platform for health practices. Designed to streamline clinic operations, Zanda offers calendar management, online bookings, automated SMS & email reminders, client invoicing, configurable note templates, BizzyAI assist for note taking, telehealth, and more. To enable efficient workflows, Zanda integrates with Stripe, Xero, Mailchimp, Physitrack, Outlook and Google Calendar, Apex (US) and Medicare/DVA (AU), and more. No matter where you are in running your practice, Zanda can help by supporting clinics of all sizes—from solo practitioners to large practices. We work with a variety of health professionals, such as psychologists, therapists, physical therapists, and chiropractors. Our CRM centralizes client details, insurance information, and appointment history, while the client portal allows for 24/7 online booking and payments. Other features include built-in Practice Notifications and Operations Manual, advanced report analytics, and more. ## What is Zanda used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Patient Management](https://www.capterra.com/patient-management-software/)[Mental Health](https://www.capterra.com/mental-health-software/) Recognitions Shortlist Overall rating Based on 205 user reviews Reviews sentiment Positive 96% Neutral 2% Negative 2% Starting price $19 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Medical Practice Management / 2026 - Mental Health / 2026 - Physical Therapy / 2026 - Medical Scheduling / 2025 - Telemedicine / 2025 - Therapy / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Zanda alternatives Highest Rated [4.8 (1,172)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (3,648)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (534)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/180530/Power-Diary/alternatives/) ## FAQs about Zanda Overview ### What problems does Zanda solve? Zanda solves scattered practice administration by combining scheduling, clinical notes, reminders, invoicing, payments, telehealth, and client records in one system. It reduces time spent on manual note writing, chasing payments, missed appointments, and paper files. Solo practitioners, reception staff, and multi-clinician health practices benefit most from its streamlined workflows and customizable templates. Answer based on 157 reviews Overview ### Which roles and teams benefit most from Zanda? Zanda is most used by psychologists, counsellors, psychotherapists, and allied health clinicians such as physiotherapists, speech pathologists, occupational therapists, and podiatrists. Practice managers, owners, and directors benefit from streamlining scheduling, clinical notes, billing, client communication, and practice operations, helping teams deliver coordinated care and run efficient multidisciplinary clinics. Answer based on 204 reviews Overview ### What company size and industries is Zanda built for? Zanda is built primarily for small healthcare practices, with 99% of reviewers from small businesses and 44% from Health, Wellness and Fitness. It serves sole practitioners through multi-location clinics, especially Mental Health Care at 24% and Hospital & Health Care at 15%, including allied health fields such as psychology and physical therapy. Answer based on 204 reviews Features and Usability ### What are the key features of Zanda? Zanda offers core practice management features such as appointment scheduling, client management, invoicing, and payment processing. Differentiating capabilities include customizable note templates, a client portal for online booking and forms, SMS and email reminders, telehealth, and integrations with Stripe, Xero, and Medicare for billing and administration. Answer based on 87 reviews Pricing ### How much does it cost and what fees or limitations are included? Zanda starts at $19/month for the Health Practice Starter plan with 1 user and up to 1,000 appointments; the Growth plan costs 49/month for unlimited appointments and users. A free trial is available. Reviewers call the cost reasonable overall, though some sole practitioners found it expensive and noted separate SMS reminder fees. Answer based on 12 reviews Integrations ### Which third-party tools and platforms does Zanda integrate with? Zanda integrates with Xero and Stripe most often, plus Google Calendar, Mailchimp, Google Drive, Gmail, Microsoft Outlook, and Tyro. The main categories are accounting, payments, calendar sync, email marketing, and file storage. Reviewer mentions focus most heavily on Xero for accounting and Stripe for payment processing. Answer based on 53 reviews Getting Started and Support ### What training and onboarding options does Zanda offer? Zanda provides live online training, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and feature review. Answer based on 9 reviews Getting Started and Support ### What customer support options does Zanda offer, and how do users rate the experience? Zanda offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as fast, helpful, and easy to reach during setup and troubleshooting, though some report inconsistent experiences, including slow follow-up, unhelpful chatbot interactions, and occasional frustration when issues remain unresolved. Answer based on 87 reviews Security ### How does Zanda handle data security and access control? Zanda protects client data with secure storage for records, notes, billing, communication, and a client portal, plus a privacy mode that can hide information on screen. Reviewers generally trust its security, but some want more granular confidentiality controls, such as partial de-identification and document-level staff permissions. Answer based on 11 reviews ## Features AI summary Based on 2,845 Mental Health reviews Capterra reviewers point to these as the top priorities when choosing mental health software: - **HIPAA Compliant** (**76%** of reviewers rated this feature as critical) - **Charting** (**57%**) - **EMR/EHR** (**59%**) Zanda supports all three of the features reviewers value most: **HIPAA Compliant**, **Charting**, and **EMR/EHR**. Together, these capabilities help mental health practices protect patient information, maintain detailed clinical records, and manage care documentation in one system, allowing teams to work more efficiently while supporting accurate, compliant client care. HIPAA Compliant 4.8 (19) 84.21% of 19 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Charting 4.9 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. EMR/EHR 4.3 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Create and securely store digital patient records Document Management 3.9 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Calendar Management 4.4 (15) 73.33% of 15 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Confirmations/Reminders 4.7 (51) 80.39% of 51 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Zanda 155 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Assessment Management: Creation, administration, and evaluation of assessments or tests - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Indicator: Indication whether a resource is available or protected from allocation - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Cancellation Tracking: Track cancellations of policies, accounts, orders, appointments, etc. - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Case Notes: Access and track notes regarding case activities and updates within case files - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Claims Management: Process of submitting and following up on claims with insurance companies - Class Scheduling: Schedule in-person or online classes - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - EMR/EHR: Create and securely store digital patient records - Event Scheduling: Plan an event's time and location - Exercise Library: Database of frequently used, popular workout routines - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Chiropractors: Serves chiropractic practices - For Group Therapy: For mental health professionals providing therapy to multiple patients at the same time - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - For Medical Spas: Designed for medical spas - For Mental/Behavioral Health: For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. - For Occupational Therapists: Designed for the use of occupational therapists - For Physical Therapy: Designed specifically for physical therapy practices - For Podiatrists: Intended to be used by podiatrists - For Psychiatrists: Must serve psychiatrists/psychiatric practices - For Speech Therapists: Designed for the use of speech therapists - For Substance Abuse Therapy: For mental health professionals that specialize in substance abuse therapy/programs - Forms Management: Store, manage and track all forms in a centralized location - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Healthcare Compliance: Compliant with healthcare rules and regulations around the world - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Live Chat: Ability to chat online in real time - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Medical Billing: Manage billing and payments for a healthcare provider - Medication History: Access to patient medication history data - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - Multi-Provider Practice: For practices with multiple providers - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - No-Show Tracking: Track and monitor patient no-show rates - On Call Scheduling: Track and organize on-call shifts - One-to-One Messaging: Send personal messages to clients or attendees - Online Booking: Book meetings and appointments through a website or digital platform - Online Forms: Create new forms and/or use ready-made online form templates - Online Intake Forms: Online forms for managing client intake - Online Payments: Accept and process online payment transactions - Outcome Assessment Tools: Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Monitoring: Observing and tracking a patient's health status, condition, and wellbeing - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Processing: Accept, record, and reconcile financial transactions - Physician Management: Track and organize physician schedules and pertinent information - Physician Scheduling: Manage physician availability and schedules - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Recurring Appointments: Schedule repeating appointments based on a duration of time - Referral Tracking: Log and store the source of contacts/leads - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Treatment Planning: Remotely create and access treatment plans tailored to individual patients based on symptoms - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rescheduling: Manage the rescheduling of appointments - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Messaging: Exchange messages in a secure and encrypted manner - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Telemedicine: Meet with patients remotely - Teletherapy: Provide online therapy to patients/clients through secure video sessions - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Therapy Notes: Tools to help therapists document, record, and recall patient encounters - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Conferencing: Connect with meeting participants remotely over video - Virtual Waiting Room: Monitor wait time and abandonment for incoming requests that have not been routed - Wait List Management: Record, update and manage waiting lists - Waiting Time Tracking: Estimated waiting time in the queue - Website Integration: Seamlessly integrates with 3rd party websites - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (205) 4.4 Based on 205 reviews ## Pricing Value for money 4.4 (188) Free Trial [View pricing plan details](https://www.capterra.com/p/180530/Power-Diary/pricing/) Health Practice Starter Plan $19.00 Flat Rate,Per Month It includes: - 1 User - Unlimited Clients - Unlimited Telehealth Lite - 100GB File Storage - Automatic Appointment Reminders - Paperless Intake Forms - Ready-to-use Progress Notes - Integrated Billing - Client Booking Portal Health Practice Growth Plan $49.00 Flat Rate,Per Month It includes: - Unlimited Users - Unlimited File Storage - Practitioner Scheduling - Advanced Waitlist - Customizable Note Templates - Practice Operations Manual - Multiple Locations - Room and Resource Management Group Practice Growth Plan Custom Quote Available Value for money 4.4 (188) 4.4 Based on 188 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Tyro](https://www.capterra.com/p/276854/Tyro-Payments/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (190) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (190) 4.6 Based on 190 reviews ## User reviews Overall rating 4.6 Based on 205 reviews Filter by rating 5(140) 4(56) 3(5) 2(2) 1(2) Mentioned topic Sorted by most recent AR Andres R. Director Health, Wellness and Fitness ### "Intuitive and time-saving support and mobile app need work" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 July 21, 2026 intuitive, fast to onboard, and genuinely time-saving on admin work (scheduling, invoicing, notes, telehealth in one place).booking made easy and documentation easy to tranfer data Pros The ease of use and low learning curve, don’t have to be a technical practitioner to learn how to use it. Good for security and keeping data to manage Cons Telehealth plus not being included in the base prices. Already pay for some feature. It should be all included Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HW Hsiang-Hua W. counselor Mental Health Care ### "Good price for the value" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 June 18, 2026 I still subscribe it because the cost is low for what it is offering. It is reasonable for a small business owner. Pros This software is helpful for communicating and managing my mental health clinic. It was helpful for managing my clients files and such. Cons I wish the platform is more user friendly. Sometimes it can be really confusing to use and it takes longer than I would like to figure out some of the functions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NR Noreen R. Counsellor Mental Health Care ### "Great appointment management tool." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2026 I feel that it's a good management tool for appointments and keeping records.i find it easy to use and accessible. Pros It is a very user friendly platform, managing appointments is straightforward and accessible for me and my clients via the portal, I find scheduling appointments easier and I am able to put the relevant information on the appointment. Cons I sometimes run out of the free online appointments which are assigned to me by the administration and I did run out of airtime in the middle of an appointment. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) More secure and more features available for users Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FG Freya G. Administrative staff Hospital & Health Care ### "Lagging and slow performance" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 2/10 February 23, 2026 My experience with Zanda was overly complex at first especially when it has was my first time using this product, but with time it was easy although I still feel they product should improve in speed and performance. Pros The aspects that it helps health records and medicals scheduling, patient records, and health tech records such such clinical notes and secure storage of data. Cons It occasionally slow at times and lags while loading data. It's has complex interface find it hard at first. Switched from [Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/) Zanda offers all in one practice management unlike Practice Fusion by Veradigm who is good for basic charging and scheduling only. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 3, 2026 Thank you, Freya, for sharing your experience and detailed feedback. We’re glad Zanda is supporting your records, scheduling, and secure data storage needs, and that it became easier to use over time. We understand how frustrating slow loading or lag can be, especially in a busy healthcare setting where efficiency matters. Performance and usability are ongoing priorities for our team, and feedback like yours helps guide improvements. If you’re still experiencing speed issues, we’d love the chance to investigate and support you directly. Please reach out at support@zandahealth.com for assistance. Thank you again for your honest review - we’re committed to making Zanda both powerful and consistently smooth to use. Warm regards, Irina. NF Nelson F. Office Construction ### "Great Platform " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 January 29, 2026 My overall experience with Zanda is good. It is one simple platform with total control & that makes things easy to access. Pros I like that Zanda helps by managing the administrative load. It makes a lot of things easier & simple. Cons I feel like the calendar can be it bit more updated. Maybe making it look a bit more modern would be a good idea. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 10, 2026 Hi Nelson, thank you so much for taking the time to share your experience with Zanda. We’re really glad to hear that Zanda has helped lighten the administrative load and made things easier to manage day to day, that’s exactly what we aim to support, especially for small teams and solo operators. We also really appreciate your honest feedback about the calendar UI. Keeping the interface modern and intuitive is something we’re actively working on, and comments like yours play an important role in shaping where we focus next. Thanks again for giving Zanda a try and for sharing your thoughts. If you decide to continue exploring the platform and have any questions or ideas along the way, our team is always happy to help. Warm regards, Irina. Ivan F. Owner Alternative Medicine ### "When it works, it's great. When it doesn't, it's a disaster, and the service is even worse. " 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 6, 2026 See above, pretty well sums it up. When the software is working it's fantastic. When it doesn't, it's like pulling teeth to be heard or seen by the developers, while they treat you like a junior staff member in their office because they're too lazy to do anything for themselves. It's actually disgusting. Pros This software does almost everything one could need from clinic software. There's not much left wanting, except the ability to manage and track batch numbers on herbal products. Cons When it works its great. When it doesn't work, there's a very poorly designed chatbot to deal with which will happily allow you to do all the tech's trouble shooting for them, collating screenshots and version numbers and error codes, followed by a quick message to send all that separately via an email (after you've done the work, not before, as if you don't have enough to do when you're clinic software isn't working). Then, you'll wait 1-2 hours to get a human who will take you through all the troubleshooting steps (again) that the chat bot did. Lo and behold, nothing changes, you continue pushing through because, imagine you have a business to run using the software which is presently not working until bang.. it magically works again, while the support staff tell you they didn't do anything, so it must be all in your head. This is despite the error logs of your browser, which you never even knew existed prior to becoming Zanda's trouble shooting staff by proxy (with well under market rate compensation mind you, IE ZERO), showing an issue which a simple Google search demonstrates is on the developer (ie ZANDA's) end, not your computer. Alternatives considered [Cliniko](https://www.capterra.com/p/180878/Cliniko/) Reasons for choosing Zanda UI, which has since changed dramatically, somewhat regretful of my decision Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Kate M. Allied health professional Health, Wellness and Fitness ### "Great practice software platform for allied health professionals" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 20, 2025 Overall very happy with the features and they are always updating and adding new features and improvements. Pros Designed for allied health professsionals. Wide range of features including integrated telehealth, SMS reminders, customisable forms and note templates, online bookings and client portal. Cons Would like the option of phone support rather than only email or chat - you can book a phone session but booked out for weeks so this doesn't work for urgent issues. Would also love more features in the client portal eg sharing of documents. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 26, 2025 Hi Kate, thank you for the great review! We’re so glad to hear you’re enjoying the platform and finding the features helpful in managing your practice. It’s great to know the transition has made a positive difference for you. We also appreciate your feedback on support options and the client portal. Your input is incredibly valuable as we plan future updates. Thanks again for being part of the Zanda community! Warm regards, Irina DG David G. Counsellor Mental Health Care ### "Zanda ticks all the boxes and then some!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2025 I have continually been amazed and thrilled on discovering what Zanda is able to do and the simple and efficient way that I have been able to use so many features. Pros Zanda has proven to be user friendly, affordable, intuitive and so much better than any expectation had for it. Cons Honestly, what is there not to like. The cherry on the cake has been the addition of AI created note taking. I didn’t expect this as I never believed it was possible!!! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 1, 2025 Hi David, thank you for the glowing review! We're absolutely delighted to hear that Zanda has exceeded your expectations and that you're enjoying the intuitive, affordable experience. It's fantastic to know that BizzyAI note-taking has been a pleasant surprise and a game-changer for you, bringing real innovation to your workflow. We’re so glad you’re discovering more of what Zanda can do and finding it both simple and efficient. Thanks for being such a passionate part of the Zanda community! Warm regards, Irina IR Ines R. Practice Administrator Mental Health Care ### "Needs many improvements" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 April 17, 2025 To be honest, I wouldn't recommend Zanda to anyone. Although is fully remote, I think it's missing many useful features and is not user friendly. Pros I enjoy that it is an integrated system where you can do pretty much everything related to bookings and communications in one place. Cons I don't like that Zanda is not user friendly. There is not a simple way to do things on this app, everything has several ways to do done and is quite confusing. Alternatives considered [Halaxia](https://www.capterra.com/p/233501/Halaxia/) Reasons for choosing Zanda halaxy - As mentioned we were looking to update our software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 23, 2025 Hi Ines, thank you for your feedback, we truly appreciate you taking the time to share your experience. We’re glad to hear that you value the all-in-one nature of Zanda for bookings and communication. That said, we're genuinely sorry to hear that you’ve found the system confusing and not as user-friendly as expected. Most health practices find Zanda to be a major improvement over other options, and we’re actively working on a number of exciting new features to make it even better. We’d love the opportunity to better understand which areas felt unclear or overly complex to you. If you're open to chatting, our team is here to listen and support you however we can. If you’re considering switching platforms, we strongly advise reviewing the privacy terms of any free software carefully. Many of these providers include clauses that allow them to sell user data. In contrast, Zanda is ISO 27001 certified and upholds industry-leading standards for data security and privacy. Thank you, IrinaS. Vinicius G. Software Engineer Computer Software ### "Excellent Tool to manage Health Services" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 12, 2025 Pros I really like how easy is to do everything on this platform. Cons The onboarding process is so smooth and instructive, that I was able to learn how to use it fairly quickly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 16, 2025 Hi Vinicius, thank you so much for your kind words! We're thrilled to hear that you find Zanda easy to use and that the onboarding process helped you get started quickly and confidently. It's our goal to make managing health services as seamless and intuitive as possible, and your feedback means a lot to us. If you ever need support or want to explore more features, we’re always here to help! Thanks again, Irina [View all Reviews](https://www.capterra.com/p/180530/Power-Diary/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Goldie vs Zanda](https://www.capterra.com/compare/180530-268055/Power-Diary-vs-Goldie)[Vagaro vs Zanda](https://www.capterra.com/compare/153752-180530/Vagaro-vs-Power-Diary)[Doctoralia for Specialists vs Zanda](https://www.capterra.com/compare/180530-253301/Power-Diary-vs-Doctoralia-Pro)[Carepatron vs Zanda](https://www.capterra.com/compare/180530-195467/Power-Diary-vs-Care-Patron)[Acuity Scheduling vs Zanda](https://www.capterra.com/compare/180530-191978/Power-Diary-vs-Acuity-Scheduling)[GlossGenius vs Zanda](https://www.capterra.com/compare/174830-180530/GlossGenius-vs-Power-Diary)[Jane vs Zanda](https://www.capterra.com/compare/178984-180530/Jane-App-vs-Power-Diary)[ClinicSense vs Zanda](https://www.capterra.com/compare/178722-180530/ClinicSense-vs-Power-Diary)[SimplePractice vs Zanda](https://www.capterra.com/compare/130710-180530/SimplePractice-vs-Power-Diary) [GoReminders vs Zanda](https://www.capterra.com/compare/154785-180530/GoReminders-vs-Power-Diary)[Mangomint vs Zanda](https://www.capterra.com/compare/180530-187593/Power-Diary-vs-Mangomint)[Mindbody vs Zanda](https://www.capterra.com/compare/40229-180530/MINDBODY-vs-Power-Diary)[Noterro vs Zanda](https://www.capterra.com/compare/164994-180530/SOAP-Vault-vs-Power-Diary)[Klara vs Zanda](https://www.capterra.com/compare/180530-203066/Power-Diary-vs-Klara)[vcita vs Zanda](https://www.capterra.com/compare/142264-180530/Appointment-Scheduling-vs-Power-Diary)[Mend vs Zanda](https://www.capterra.com/compare/165634-180530/Mend-App-vs-Power-Diary)[Healthie vs Zanda](https://www.capterra.com/compare/167439-180530/Healthie-vs-Power-Diary)[Cliniko vs Zanda](https://www.capterra.com/compare/180530-180878/Power-Diary-vs-Cliniko)