# Page 2 | Zanda Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Zanda the right Massage Therapy solution for you? Explore 204 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/180530/Power-Diary/reviews --- Zanda 4.6 (204) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Zanda ## Showing most helpful reviews Showing 26-50 of 204 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use FG Freya G. Administrative staff Hospital & Health Care Used the software for: 6-12 months ### "Lagging and slow performance" February 23, 2026 4.0 My experience with Zanda was overly complex at first especially when it has was my first time using this product, but with time it was easy although I still feel they product should improve in speed and performance. Pros The aspects that it helps health records and medicals scheduling, patient records, and health tech records such such clinical notes and secure storage of data. Cons It occasionally slow at times and lags while loading data. It's has complex interface find it hard at first. Switched from [Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/) Zanda offers all in one practice management unlike Practice Fusion by Veradigm who is good for basic charging and scheduling only. Review Source Response from Zanda March 3, 2026 Thank you, Freya, for sharing your experience and detailed feedback. We’re glad Zanda is supporting your records, scheduling, and secure data storage needs, and that it became easier to use over time. We understand how frustrating slow loading or lag can be, especially in a busy healthcare setting where efficiency matters. Performance and usability are ongoing priorities for our team, and feedback like yours helps guide improvements. If you’re still experiencing speed issues, we’d love the chance to investigate and support you directly. Please reach out at support@zandahealth.com for assistance. Thank you again for your honest review - we’re committed to making Zanda both powerful and consistently smooth to use. Warm regards, Irina. Ivan F. Owner Alternative Medicine Used the software for: 1-2 years ### "When it works, it's great. When it doesn't, it's a disaster, and the service is even worse. " January 6, 2026 1.0 See above, pretty well sums it up. When the software is working it's fantastic. When it doesn't, it's like pulling teeth to be heard or seen by the developers, while they treat you like a junior staff member in their office because they're too lazy to do anything for themselves. It's actually disgusting. Pros This software does almost everything one could need from clinic software. There's not much left wanting, except the ability to manage and track batch numbers on herbal products. Cons When it works its great. When it doesn't work, there's a very poorly designed chatbot to deal with which will happily allow you to do all the tech's trouble shooting for them, collating screenshots and version numbers and error codes, followed by a quick message to send all that separately via an email (after you've done the work, not before, as if you don't have enough to do when you're clinic software isn't working). Then, you'll wait 1-2 hours to get a human who will take you through all the troubleshooting steps (again) that the chat bot did. Lo and behold, nothing changes, you continue pushing through because, imagine you have a business to run using the software which is presently not working until bang.. it magically works again, while the support staff tell you they didn't do anything, so it must be all in your head. This is despite the error logs of your browser, which you never even knew existed prior to becoming Zanda's trouble shooting staff by proxy (with well under market rate compensation mind you, IE ZERO), showing an issue which a simple Google search demonstrates is on the developer (ie ZANDA's) end, not your computer. Alternatives considered [Cliniko](https://www.capterra.com/p/180878/Cliniko/) Reason for choosing Zanda UI, which has since changed dramatically, somewhat regretful of my decision Review Source KM Kate M. Allied health professional Health, Wellness and Fitness Used the software for: 2+ years ### "Great practice software platform for allied health professionals" May 20, 2025 5.0 Overall very happy with the features and they are always updating and adding new features and improvements. Pros Designed for allied health professsionals. Wide range of features including integrated telehealth, SMS reminders, customisable forms and note templates, online bookings and client portal. Cons Would like the option of phone support rather than only email or chat - you can book a phone session but booked out for weeks so this doesn't work for urgent issues. Would also love more features in the client portal eg sharing of documents. Review Source Response from Zanda May 26, 2025 Hi Kate, thank you for the great review! We’re so glad to hear you’re enjoying the platform and finding the features helpful in managing your practice. It’s great to know the transition has made a positive difference for you. We also appreciate your feedback on support options and the client portal. Your input is incredibly valuable as we plan future updates. Thanks again for being part of the Zanda community! Warm regards, Irina IR Ines R. Practice Administrator Mental Health Care Used the software for: 6-12 months ### "Needs many improvements" April 17, 2025 2.0 To be honest, I wouldn't recommend Zanda to anyone. Although is fully remote, I think it's missing many useful features and is not user friendly. Pros I enjoy that it is an integrated system where you can do pretty much everything related to bookings and communications in one place. Cons I don't like that Zanda is not user friendly. There is not a simple way to do things on this app, everything has several ways to do done and is quite confusing. Alternatives considered [Halaxia](https://www.capterra.com/p/233501/Halaxia/) Reason for choosing Zanda halaxy - As mentioned we were looking to update our software. Review Source Response from Zanda April 23, 2025 Hi Ines, thank you for your feedback, we truly appreciate you taking the time to share your experience. We’re glad to hear that you value the all-in-one nature of Zanda for bookings and communication. That said, we're genuinely sorry to hear that you’ve found the system confusing and not as user-friendly as expected. Most health practices find Zanda to be a major improvement over other options, and we’re actively working on a number of exciting new features to make it even better. We’d love the opportunity to better understand which areas felt unclear or overly complex to you. If you're open to chatting, our team is here to listen and support you however we can. If you’re considering switching platforms, we strongly advise reviewing the privacy terms of any free software carefully. Many of these providers include clauses that allow them to sell user data. In contrast, Zanda is ISO 27001 certified and upholds industry-leading standards for data security and privacy. Thank you, IrinaS. PT Penny T. Psychologist Mental Health Care Used the software for: Less than 6 months ### "Love this program!" March 11, 2025 5.0 Fantastic overall experience, I'm very happy with this program. Pros This is a great program that meets my business needs. It's so easy to use, and well integrated with other software. There are so many great features! The templates are easy to personalise, with fields I can merge into my emails. While I was setting up my business on this platform I was able to have all my questions answered through the chat function or the knowledge base. I love the client portal that makes client bookings so easy. When I send out forms they are automatically attached to my clients' Zanda file once they are completed, with no need for me to manually file them. Cons I did not know about the fees associated with sending out texts through Zanda before I signed up. I would have liked to know about these costs. Alternatives considered [coreplus](https://www.capterra.com/p/111553/coreplus/) Reason for choosing Zanda Easier to use, better visually designed, good price for the product, loved the integrated features. Switched from [coreplus](https://www.capterra.com/p/111553/coreplus/) Opening my own business, did not find it easy to use, colleagues completed research and informed me Power Diary was their recommendation for my needs. I have used it before at another practice and recalled it was great. Review Source Response from Zanda March 18, 2025 Thank you for taking the time to review Zanda! It's great to hear that the client portal and online forms are streamlining your workflow. We appreciate your feedback on the costs for SMS–your comments have been shared with the team. Thanks again for sharing your experience with us! -Heather AD Avonia D. Clinical Psychologist Mental Health Care Used the software for: 2+ years ### "Best-of-breed" November 28, 2024 5.0 I have used half a dozen other practice management systems. This is the easiest and meets my needs best. Pros The user interface is intuitive and usable. I can visualise my progress notes for previous consultations easily by scrolling down. Notes autosave as drafts, which is great. The calendar integrates with my phone, so I can see multiple calendars simultaneously. I can build customised templates with autofill fields easily. It integrates with sms, email, and Telehealth. Cons The calendar integration sometimes takes time to synchronise changes to bookings. The letter/report templates don’t autosave and sometimes I have lost work. It can be tricky to attach documents to emails. The practitioner permissions don’t allow me to make changes to my roster. Review Source Response from Zanda December 4, 2024 Hi Avonia, thank you so much for your thoughtful review and for choosing Zanda as your practice management system! We’re thrilled to hear that you find our interface intuitive and that features like auto saving progress notes, calendar integration, and customizable templates are helping streamline your practice. Your kind words motivate us to keep improving! We truly appreciate your constructive feedback as well. Happy to let you know that we've recently upgraded our integration with Google Calendar to ensure seamless updates of appointments changes. It’s great to hear that Zanda has stood out as the best option for your needs among the systems you’ve tried. We’re committed to ensuring it continues to exceed your expectations. Warm regards, Irina NF Nelson F. Office Construction Used the software for: I used a free trial ### "Great Platform " January 29, 2026 5.0 My overall experience with Zanda is good. It is one simple platform with total control & that makes things easy to access. Pros I like that Zanda helps by managing the administrative load. It makes a lot of things easier & simple. Cons I feel like the calendar can be it bit more updated. Maybe making it look a bit more modern would be a good idea. Review Source Response from Zanda February 10, 2026 Hi Nelson, thank you so much for taking the time to share your experience with Zanda. We’re really glad to hear that Zanda has helped lighten the administrative load and made things easier to manage day to day, that’s exactly what we aim to support, especially for small teams and solo operators. We also really appreciate your honest feedback about the calendar UI. Keeping the interface modern and intuitive is something we’re actively working on, and comments like yours play an important role in shaping where we focus next. Thanks again for giving Zanda a try and for sharing your thoughts. If you decide to continue exploring the platform and have any questions or ideas along the way, our team is always happy to help. Warm regards, Irina. JB James B. Therapist, Counsellor Mental Health Care Used the software for: 2+ years ### "It works! Need I say more?" November 12, 2024 5.0 We are still under using Power Diary, but it is easy to show others what to do to get started. In a short time they have told me what it can do. It's great. Pros It saves me a lot of time, I can see at a glance if my clients will be attending, I can look back over their attendance easily when asked. I can schedule down time for myself and others on my team. It prevents double bookings. P.D. just streamlines my office work, and I save staff member time. Cons My own lack of time to get the full benefit of the functionality P.D. is capable of. Review Source Response from Zanda November 19, 2024 Hi James, thank you so much for your positive feedback! 🌟 We're thrilled to hear how Power Diary is helping you streamline your office work, prevent double bookings, and save time for both you and your team. It's fantastic that even with limited time, you're already seeing great benefits and finding it easy to onboard others! We understand that finding time to explore all the features can be a challenge, and we're here to support you. If you'd like, we can recommend some tips or resources to help you get even more out of Power Diary without taking too much of your time - just reach out to our support wizards at support@powerdiary.com - our team is always happy to assist. Warm regards, Irina KH Kathleen H. Physical Therapist Health, Wellness and Fitness Used the software for: Less than 6 months ### "review done" November 24, 2024 4.0 I've learned a lot about your system. I still don't know how to add insurances. Pros scheduling was good. I like how I'm able to access pt notes and billing directly from the calendar. Having Stripe made transactions very easy once the client's credit card information was entered. Cons Not automated with sending email messages and intake forms Switched from [MassageBook](https://www.capterra.com/p/147523/MassageBook/) Insurance, They do not have capabilities of handling insurance Review Source Response from Zanda December 2, 2024 Hi Kathleen, thank you for your thoughtful review and for sharing your experience with Zanda! We're so glad to hear that you’ve found our scheduling features, calendar integrations, and Stripe functionality helpful for managing your practice efficiently. Regarding your feedback about the lack of automated email messages and intake forms, please let me advise that there are a number of workflows where this is achievable. For example, Zanda offers a number of invoicing and appointment automations, and automatic client portal notifications that can be used for sending clients important information, including invoices and various online forms, and more. We understand that there might be a steep learning curve when adjusting to a new practice management software, and are eager to help. Please do not hesitate to book a free training session via this link https://zandahealth.com/au/book-a-call/ We are here to help. Warm regards, Irina HW Hsiang-Hua W. counselor Mental Health Care Used the software for: I used a free trial ### "Good price to get your business started" April 10, 2025 4.0 I like how it is about 10 bucks a month to get it started, so not too burdensome for a private practitioner. Pros I like how I can use the app on my phone to have access of my profiles. Cons Some parts of use can be confusing. Not as smooth as the other similar I have for the past. Review Source Response from Zanda April 16, 2025 Hi Hsiang-Hua, thank you for sharing your thoughts! We're so glad to hear that Zanda affordability and mobile access have helped you get started as a private practitioner without the burden of high costs. We appreciate your feedback about areas that felt a bit confusing. If you ever need a hand navigating any part of the system, our support team is here and happy to help at support@zandahealth.com Warm regards, Irina Vinicius G. Software Engineer Computer Software Used the software for: I used a free trial ### "Excellent Tool to manage Health Services" April 12, 2025 5.0 Pros I really like how easy is to do everything on this platform. Cons The onboarding process is so smooth and instructive, that I was able to learn how to use it fairly quickly. Review Source Response from Zanda April 16, 2025 Hi Vinicius, thank you so much for your kind words! We're thrilled to hear that you find Zanda easy to use and that the onboarding process helped you get started quickly and confidently. It's our goal to make managing health services as seamless and intuitive as possible, and your feedback means a lot to us. If you ever need support or want to explore more features, we’re always here to help! Thanks again, Irina NC Nina C. FL Administrative Financial Services Used the software for: Less than 6 months ### "PD Power Diary" October 15, 2024 5.0 Alright but could see improvements in their software features Pros Accessibility to make bookings straight away virtually online Cons The features to reduce lag on its software. Review Source Response from Zanda October 22, 2024 Hi Nina, Thank you for sharing your feedback! We're glad to hear that you're enjoying the convenience of online bookings. At the same time, we appreciate your comments about the software features and lag. We're always working on improvements to make the experience smoother and faster. If you have any specific suggestions or areas you'd like to see improved, we'd love to hear more. Your input helps us enhance Power Diary for everyone! Warm regards, Irina NA Naomi A. Speech and Language Therapist Primary/Secondary Education Used the software for: 1-2 years ### "Great for Speech Therapists! " July 24, 2024 5.0 Very positive- it is easy to use and helps reduce my admin time. Pros Clinical notes are quick and you can make templates to speed up the admin process. There are lots of additional features you can use e.g., invoicing, custom emails. Customer service and support is brilliant! Cons It's a good product but I still don't use it for report writing as it is not fit for my purpose yet. Reason for choosing Zanda It was easier to use and a good price. Review Source Response from Zanda August 2, 2024 Hi Naomi, thank you so much for your thoughtful review! We're delighted to hear that Power Diary has been a great asset for your speech therapy practice, especially in reducing admin time with quick clinical notes and customizable templates. We're also thrilled that you find our invoicing and custom email features useful and that our customer service and support have been brilliant. We hope that you find the reports writing feature as helpful as the other features you are already utilising. Thank you for choosing Power Diary! - Irina VR Verified Reviewer Psychologist Mental Health Care Used the software for: 6-12 months ### "Simple and highly effective for clients " April 25, 2024 5.0 Pros I absolutely love the support and how quickly power diary provide feedback Cons When there are times it is not working due to technical complications Review Source Response from Zanda April 26, 2024 Hello, thank you so much for your positive feedback! We're thrilled to hear that you're pleased with the support and our quick response times. If there are any other aspects of our service that you think could be improved or if you have any concerns, please don't hesitate to reach out. Thank you for choosing us and for taking the time to share your thoughts! - Irina PH Pieta H. Practice Manager Mental Health Care Used the software for: 6-12 months ### "Power Diary User" April 22, 2024 4.0 Pros The ease of use, has improved productivity. Cons When applying a note or comment to an invoice, I do not like that the receiver can not view these. If we have sent an invoice multiple times (we record every time it is sent in this comment section), it would be beneficial if the receiver could see this as well. Review Source Response from Zanda April 28, 2024 Hi Pieta, Thank you for taking the time to share your thoughts with us. We're delighted to hear that Power Diary has enhanced your productivity through its ease of use! Regarding your feedback about the visibility of notes and comments on invoices, please let me advise that you can add them to the Item Line Description box, these notes will be visible on a generated invoice. I hope this helps, and if there's anything else we can assist you with or further improve your experience, please don't hesitate to reach out at support@powerdiary.com. Thanks again! - Irina JP John P. Osteopath Alternative Medicine Used the software for: 6-12 months ### "Not too bad, with potential" March 30, 2020 3.0 Overall it isn't too bad, Notes are quite good. And staff are good. However, it does remain a very restrictive platform with multiple irritating imperfections. They are keen to listen and let you know they are making changes, but the role out is extremely slow and slightly disappointing following the long wait. They have the potential to be very good if they implemented the changes they say they would do, but sometimes get they feel they are complacent with their product. Pros Support is good in that staff to try their best to help quickly with the availability they have. Have some good features e.g notes. It can be a cheaper option if you avoid using SMS. (This is where they make up the difference.) Cons They take a very long time to implement changes, yet they can implement changes fast if need to such as adding telehealth during COVID 19 in a week (if they didn't they would have lost business). They discussed intake forms since I started a year ago (and has been a popular demand by many users) and still just talk of it happening, yet keep you hooked by saying coming in a few months. They make their money on SMS so be careful , never known SMS to be so expensive. They recently did a user interface facelift with new features. It is still quite dated compared to competitors and you're restricted to what you can do. They could do with a graphics designer or ergonomic designer on their team. Reason for choosing Zanda All in one CRM system and at the time they were ahead in the development of clinic notes compared to cliniko and acuity. Although they appear to have excelled in the development whilst power diary dither in and out of complacency. Maybe lasts years action plans focus was on marketing this year, I remain hopeful:) Review Source Response from Zanda April 15, 2020 Thanks John. The Online Forms have taken longer than initially anticipated, but I can assure you it has nothing to do with complacency - in fact quite the opposite. Our online forms are built on our Client Portal platform. During dev we identified there were some emerging limitations with the technology we had been using for the Client Portal. We decided that instead of building another feature on top of it, we should instead rebuild the Client Portal first using more flexibility technology, and then build the Online Forms using that. It's a 'get the foundations right first' type decision. Whilst not glamorous, this approach has ongoing, long-term benefits for all our users. The Client Portal has now been rebuilt and released, and the Online Forms function is in final stages of pre-Beta testing. Re SMS: these are middle-range for pricing. We use an enterprise-grade gateway that is very reliable. There are some cheaper, less reliable providers but we will never use them. Jeanette D. President Health, Wellness and Fitness Used the software for: 6-12 months ### "Power Diary Is An Amazing Comprehensive EMR" August 31, 2022 5.0 Power Diary solves multiple problems for me by offering an All-In-One type EMR platform that allows me to document, track my invoices, communicate with clients, manage my schedule, and pay attention to my reports. Pros Power Diary offers LOTS for features: built-in CRM for email & SMS marketing, appointment reminders, and client correspondence; HIPAA compliant EMR for SOAP notes; customizable templates for SOAP notes and intake/consent forms; the flexibility to create your own SOAP notes and forms; automatic invoices generated when appointments are created; easy scheduling in-person & online through a client portal; capability of clients to pay in advance when they schedule online; Stripe integration with payment processing; reporting for KPIs to understand practice management; ability to create session packages; ability to create 1-on-1 sessions or group classes Cons 1-way sync with Google calendar - 2-way sync would be much better so that the calendars could fully communicate Alternatives considered [WebPT](https://www.capterra.com/p/92920/WebPT/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/) Reason for choosing Zanda Power Diary was much more affordable and was more user-friendly. As a solopreneur, I don't have an IT person so I needed to create everything myself. I had Power Diary ready to go within 1-2 days! Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Power Diary is a more comprehensive EMR and is very affordable. Review Source Response from Zanda September 14, 2022 Thank you for taking the time to review Power Diary. We're thrilled that you're finding the system to be user-friendly and affordable! Thanks again! -Heather AS Ananda S. Clinical Psychologist Mental Health Care Used the software for: 2+ years ### "Quick to learn, intuitive, functional and effective." February 14, 2023 5.0 Pros When I first opened my practice I was overwhelmed by all the factors I had to consider. I found Power Diary easy to set up. I could understand how it worked without needing to watch endless videos. The support team were really responsive. But most of all I loved that there were times when Power Diary prompted me to consider something I might not have thought off, like compliance. This gave me additional trust in the product. Cons Honestly, there is nothing I didn't like about this software. I sometimes wished I could print out a calendar with a better layout, but that is just a small thing compared to all the things that worked. With the rising cost of everyday expenses the price point is something that has made me consider other software. Alternatives considered [Cliniko](https://www.capterra.com/p/180878/Cliniko/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Review Source FN Fran N. Manager Medical Practice Used the software for: Less than 6 months ### "Easy to use, great functionality, responsive team" August 13, 2019 5.0 We moved from Front Desk PM to Power Diary after 12 years. We were naturally anxious about how the information would be migrated to the new system, and whether the system would be able to handle the frequent, high intensity use our multi-practitioner, multi-disciplinary team demands. We have 42 users, and 29 practitioners so we needed a system that was responsive, adaptable and customisable and easy to use. Power Diary has been all these things in the two weeks we have used it, and anything we couldn't use the team were an email (and a phonecall) away, fixing issues for us, helping us navigate and making our lives easier. Pros The flexibility of the product and the willingness of the support team to take on suggestions for improvement or tweaks that would improve functionality further. Cons Would love to drill down a bit more on the toggle restrictions but will be passing that suggestion on. Reason for choosing Zanda Better functionality. Cliniko came in a close second but was much clunkier and slower to use. Review Source Response from Zanda August 19, 2019 Hi Fran, So glad to hear that your transition from Front Desk to Power Diary has been positive! We're importing data from all kinds of systems but it's often a point of concern for those making the change. And yes, please do pass on your ideas for further improvements - our development team is making updates all the time. AJ Ashley J. Personal Trainer Health, Wellness and Fitness Used the software for: 2+ years ### "Absolutely perfect. It does everything I need it to." September 1, 2022 5.0 Very positive. I don't know what more I can say. I've used it for about 3-4 years and so far, it's done everything that I've needed it for. Pros The ability to charge clients cards and schedule their appointments is just so easy and really meets my expectations with a software. Cons As far as I know, there isn't really a way to charge clients cards without using stripe. I'd like to avoid the stripe processing fees if possible, or if there was some sort of Power Diary card reader, that would be amazing. Reason for choosing Zanda There was no choice if I'm honest. I trialed power diary and it was perfect from the start. I didn't hesistate in paying for it. Review Source Response from Zanda September 14, 2022 Thanks so much for your review! It's really wonderful to hear that Power Diary does everything you need it to, and that you found it perfect from the start! For payments, Power Diary integrates with Stripe for online payments processing, and with Tyro (AUS only) for card-present transactions. Our users can also use any payment processing method and enter the processed payments manually into their Power Diary account for reconciliation. We are currently tracking user interest in other online payment platforms' integrations. Please email at support@powerdiary.com to express your interest. Thank you again for taking the time to review Power Diary! -Heather PC Patrick C. Physiotherapist Health, Wellness and Fitness Used the software for: 2+ years ### "3 Years of Satisfaction" December 2, 2023 5.0 Very happy with the quality of the software and I always feel supported if I have any queries. Pros Excellent customer support when needed and a system that just works as I need it to work. Cons The mobile experience could be a bit slicker. Review Source Response from Zanda December 13, 2023 Hi Patrick, we are honored to receive your review, reflecting on three years of satisfaction with Power Diary. It is immensely rewarding to know that our customer support has consistently met your needs and that our system aligns well with your professional requirements. Your comment about the mobile experience is duly noted. We understand the importance of a seamless mobile interface in today's fast-paced world and are committed to enhancing this aspect of our service. Hearing that you are very happy with the quality of our software and feel supported whenever queries arise is a testament to the dedication of our team. We strive to not only provide a robust and reliable product but also to ensure that each of our customers feels valued and heard. Thank you for choosing Power Diary for the past three years. We look forward to continuing to serve you with excellence and to making your experience even better in the future. - Irina JF Jeff F. Practice Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Works ok - until it doesn't work - usually after an "improvement"" August 23, 2023 3.0 Assessed as the "best of a bad lot" when researching for purchase. Nothing has improved to alter that assessment. (Maybe its time to have another look). Certainly have resisted further Power Diary integrations, and using wider functionality - reliance on an organisation that doesn't care for quality is scary enough even with the limited functionality. Pros Easy to use for a lot of things - eg keeps the client that has been most recently used in one admin function at the top of the drop down for the next (different) function Cons Bugs introduced with "improvements", that can impact the reputation of the Practice as they are visible to patients/clients (eg in communication templates). Clearly no regression testing, or if so, it is slipshod.Customer support - we have tired of being told stuff was fixed when it is clearly not. Nowadays we don't waste our time raising issues for most thingsThe reporting options are weakDoesn't manage "Couples" as a client well - but no competitors do eaither Reason for choosing Zanda Best of a bad lot at the time Review Source AM Amelia M. Psychologist Mental Health Care Used the software for: 6-12 months ### "Power diary one stop shop" November 6, 2023 4.0 Pros Handy integration with payment systems that saves so much time. User friendly - instructions readily available for different functions. Cons Would appreciate formatting options within the notes section. Alternatives considered [Halaxia](https://www.capterra.com/p/233501/Halaxia/) Review Source Response from Zanda December 19, 2023 Ni Amelia, thank you for taking the time to share your feedback about Power Diary. We're thrilled to hear that you're finding the integration with payment systems handy and time-saving. It's also great to know that you find our platform user-friendly and the instructions for different functions helpful. We strive to make Power Diary as accessible and efficient as possible for our users. We appreciate your suggestion regarding the formatting options within the notes section. Your input is invaluable, and we're always looking for ways to enhance our platform to better meet the needs of our users. I'll pass your feedback on to our development team for consideration in future updates. We're committed to continuous improvement and your suggestions play a key role in that process. - Irina JO Jennifer O. Psychologist Health, Wellness and Fitness Used the software for: 6-12 months ### "Very happy with PD" November 10, 2023 5.0 Very helpful and quick responses to troubleshooting. Easy to set up and use Pros Easy to use and somewhat intuitive in nature. Cons The creation of forms is a little cumbersome. I’d like more inbuilt measures Review Source Response from Zanda December 18, 2023 Hi Jennifer, Thank you for your review and feedback on Power Diary. It's great to hear that you find our platform easy to use and intuitive. We strive to create a user-friendly experience, so your comments affirm our efforts in this area. We appreciate your honesty regarding the process of creating forms. We understand that ease of use is crucial in all aspects of our platform, and we take your feedback about wanting more inbuilt measures seriously. It's wonderful to know that you've found our support team very helpful and responsive in troubleshooting. We pride ourselves on providing quick and efficient support to ensure that our users can set up and use Power Diary with ease. We value your feedback and are committed to making your experience with Power Diary as seamless as possible. Thank you once again for choosing Power Diary and for your constructive comments! - Irina AA Alison A. Clinical Psychologist Hospital & Health Care Used the software for: 6-12 months ### "I chose PD and have not regretted it; it is super functional and very easy to navigate and use" April 10, 2023 5.0 Still setting up; but I can see how much more streamlined I am and when I get really busy it is going to be a huge benefit. Pros Using the calendar; all of the hyperlinks to other records; the invoicing. Cons still trying to get set up with Medicare; but getting there. Reason for choosing Zanda because you had a 1/2 price sale; and appeared to sit in the middle of the other 2 I looked at in relation to security measures. Review Source Response from Zanda April 11, 2023 Thank you so much for the great review! We're thrilled you're finding the software easy to navigate and use! If you're in need of any assistance, please don't hesitate to book a 1-1 call with our Customer Success team. They'll be happy to help! https://www.powerdiary.com/book-a-call/ Thanks again, Heather Talk to a Capterra advisor for free and get results within 15 minutes.