# Page 3 | Zanda Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Zanda the right Massage Therapy solution for you? Explore 204 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/180530/Power-Diary/reviews --- Zanda 4.6 (204) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Zanda ## Showing most helpful reviews Showing 51-75 of 204 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RM Renae M. Psychotherapist Mental Health Care Used the software for: Less than 6 months ### "Everything I need and nothing more!" November 10, 2023 5.0 Pros I love how easy it is to use the features. Theren't aren't a bunch of bells and whistles - just what I need to for this field. It's pretty easy to figure out how to use the platform even without using the tutorials. I use it for scheduling and for EMR and my Telehealth platoform. Cons It's a little difficult managing the form templates and other templates you might use. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Simple Practice isn't simple at all. I had it for almost 3 years and still had issues using the very basic features, but especially the billing side. It was a horrible experience! Review Source Response from Zanda December 19, 2023 Hi Renae, thank you for taking the time to share your detailed feedback on Power Diary. We're thrilled to hear that you love the ease of use of our features and find the platform straightforward and well-suited for your needs. It's great to know that you've been able to navigate the system effectively, even without the need for extensive tutorials. We strive to make Power Diary as user-friendly as possible, and hearing that we are achieving this is wonderful. Regarding your concern with managing form templates and other templates, we truly appreciate your honesty. We understand that this aspect of the platform can be crucial for your practice's efficiency. Your feedback is valuable in helping us identify areas for improvement. If you have any specific suggestions or require assistance in this area, please feel free to reach out to our support team. We're here to help make your experience as smooth as possible and are always eager to receive insights that can help us improve. -Irina AR Anzie R. Rehabilitation Technician Veterinary Used the software for: Less than 6 months ### "Works Great For My Small Business!!" October 13, 2023 5.0 We use Power Diary at my job and we love it!! It is so easy to use and there are so many amazing features that make our schedule run so smoothly. Our clients love it also which makes us look good. And the price is so affordable for our small businesses! I'm so glad they offer a free trial period that was easy to sign up for so that we could quickly see if it was the right choice for us! Pros Color-coded Calendar, email and text reminders, easy to use templates for all types of communication and notes. Cons I just wish they had an app. that is the only thing they are missing. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Cost, and wanted a better calendar feature Review Source Response from Zanda December 21, 2023 Hi Anzie, thank you for taking the time to provide such detailed feedback on your experience with Power Diary. We appreciate your suggestion regarding the development of an app. Understanding our users' needs and desires is crucial for us, and feedback like yours is invaluable in guiding our future enhancements. It's wonderful to hear that you've found Power Diary to be affordable and valuable for your small business, and that the free trial period was beneficial in helping you determine it was the right choice for your needs. Thank you again for choosing Power Diary and for your kind words. We look forward to continuing to support you and your business. - Irina LC Liana C. Therapist Mental Health Care Used the software for: Less than 6 months ### "PowerDiary Review" November 8, 2023 5.0 Pros I like the user interface. I also really like that I can do everything in one system, including email communication. I don't manage the program but it seems that it is highly customizable, which is not always an option in other EHR systems. Cons Sometimes it takes a while to load and get started. Once it does, everything runs smoothly. More importantly, I do miss the app from our old EHR. It is ideal to be able to have that accessible but I can access it via webpage on my phone browser and that works just fine. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Our practice owner switched due to cost. Simple Practice also had a questionable terms of service. Review Source Response from Zanda December 19, 2023 Hi Liana, Thank you for taking the time to share your detailed feedback on Power Diary. We're pleased to hear that you like the user interface and find the all-in-one system functionality. We understand your concern regarding the loading times and are continuously working to optimize the performance of our platform to ensure a more efficient start-up experience. Your input is crucial in helping us identify and address such issues. Regarding the absence of a dedicated app, we appreciate your honesty and understand the convenience that an app can provide. While we're glad to hear that accessing Power Diary via a web browser on your phone is a workable solution for you, we take note of your preference for an app. We are always looking for ways to improve and expand our services, and feedback like yours is invaluable in guiding our development priorities. Thank you again! - Irina ST Stefan T. Podiatrist Health, Wellness and Fitness Used the software for: 6-12 months ### "Very satisfied with Power Diary" November 6, 2023 5.0 Very satisfied with my overall experience. Technical support has also been exceptional when I have had queries Pros Power diary is very user friendly, with lots of wonderful and helpful features Cons Compared to Cliniko, I think cliniko presentation is a little nicer; however, overall I prefer all the additional features that Power diary has to offer Alternatives considered [Better Clinics](https://www.capterra.com/p/10007382/Better-Clinics/)[Cliniko](https://www.capterra.com/p/180878/Cliniko/) Reason for choosing Zanda User friendly, and extra features such as billing and templates Review Source Response from Zanda December 19, 2023 Hi Stefan, thank you for sharing your thoughtful feedback on Power Diary. We're delighted to hear that you find our platform user-friendly and are enjoying the range of features we offer. Our team is dedicated to providing a comprehensive solution that meets the diverse needs of our users, and it's gratifying to know we're on the right track with you. It's wonderful to hear that you're very satisfied with your overall experience and that you've found our technical support to be exceptional. We're committed to providing top-notch support and are always here to assist with any queries you may have. Thank you! - Irina YK Yeony K. Counsellor Hospital & Health Care Used the software for: 2+ years ### "Power Diary makes our practice easier. " September 1, 2022 5.0 I used Power Diary at work and learned that it's really practical and useful. So I am using it now for my private practice too. It has been fantastic. Pros 1\. keeping records - so easy to follow up as all the records are there under each client's account. 2. easy to use - I do induction sessions for new starters about using Power Diary and find it really easy to use from the day 1. 3. support - easy access to support team and be able to suggest fore better features. Flexibility is something I really appreciate. Cons Not much to mention. If I can ask, I wish I can change the name of fields to suit our practice. Review Source Response from Zanda September 1, 2022 Thanks so much for your review here. It's great to hear that you're finding Power Diary useful for your own private practice now! AJ Alyce J. Registered Psychologist Mental Health Care Used the software for: 6-12 months ### "Fantastic product" December 7, 2023 5.0 Pros Ease of daily use, setup was very simple, ability to create email and letter templates for clients makes streamlining very easy. Cons Not applicable - I like everything about Power Diary. Review Source Response from Zanda December 18, 2023 Hi Alyce, thank you for your fantastic review of Power Diary! We're thrilled to hear that you find the ease of daily use and the simplicity of the setup process to be standout features. It's great to know that the ability to create email and letter templates for clients is helping to streamline your workflow efficiently. We're delighted that you like everything about Power Diary. Your satisfaction and positive experience with our product are incredibly important to us. We strive to continuously improve and offer the best possible service to our users. If you ever have any suggestions, questions, or need further assistance, please don't hesitate to reach out. We value your feedback and are here to support you in getting the most out of Power Diary. Thank you again for choosing Power Diary and for your enthusiastic support! - Irina SK Sue K. Owner Alternative Medicine Used the software for: 2+ years ### "Does it all" May 28, 2019 5.0 Like how I wrote in the pros, I just love that Power diary does everything I need to run a business and there's scope for even more than what I need should my business grow and use more staff etc. I have often read about other practitioners frustrations about their (different) software program but I never have these same issues so power diary must have got all these things sorted. Plus the staff get back to you quick should you need help finding out how to do something. Talking of staff, they were amazing at helping me transfer all my old file details across when I first set up in Power Diary, otherwise it would have been a huge mission, especially putting all my stock into the system. Pros I Love the ability to integrate all aspects of running a naturopathic business from the diary, email confirmations, text messages that remind the client, invoicing, connecting with xero accounting, allowing my accountant access to the stuff she needs but nothing else, total lockdown of clients session info once saved, or save in draft mode if additional info needed to be added after an email, all details in the one place including any correspondence I have with client, ability to send birthday messages and newsletters in bulk, stock inventory and can even take payments. Really, the list goes on... Cons I think the only things I don't like is that you need to use quite a few clicks to get to different places rather than hover with mouse and get an instant dropdown box, but then even my bank is like that and I'm a bit fussy with easy tech stuff. Really, it's not an issue and has been getting better over the years. Review Source JJ Jenn J. Certified Cannacian Level I,II,III Alternative Medicine Used the software for: 6-12 months ### "Power Diary IS THE Answer!" December 14, 2023 5.0 Pros Convenience, ease of set up, payment integration is simple and easy to implement, email, SMS service, telehealth abilities, scheduling, customizable, digital forms, client portal, cloud-based system, compatible with multiple devices, all in one stop shop! Cons The system lacks a time out feature after so long of inactivity. Switched from [FormDr](https://www.capterra.com/p/184016/FormDoctor/) Convenience, addition features, and price. Review Source Response from Zanda December 20, 2023 Hi Jenn, thank you so much for your comprehensive review of our product! We deeply value your feedback on each aspect, as it helps us understand what works well and where we can improve. Regarding your concern about the lack of a time-out feature for inactivity, we appreciate you bringing this to our attention, and we would like to hear more about how exactly this feature would need to work to cater for your needs. Please email to support@powerdiary.com to further clarify your feature request. Thank you again for choosing us and for your invaluable feedback. We look forward to serving you with an even better experience in the future. - Irina CD Caroline D. Administration Hospital & Health Care Used the software for: 2+ years ### "Power Diary is a Game Changer for any practice" September 8, 2021 5.0 We have been using Power Diary for a few years now and it's been a game-changer for our practice. The thought behind making this work for many different types of workplaces is outstanding, and the functions that it is capable of is brilliant. The PD team are always helpful, courteous and willing to help in any way they can. Their team are always looking at ways to improve PD by listening to their clients and I've personally noticed that so much has been added as they listen to what's needed. I cannot give enough stars to Power Diary. If you haven't started using them for your practice, sign up immediately. It'll be a game changer for you too. Pros I like everything about this software. It is user friendly, very well laid out and has features that are so helpful for every aspect of practice management. Cons I can't answer this as there is nothing I don't like about the software. Review Source KW Kim W. Play Therapist Health, Wellness and Fitness Used the software for: 1-2 years ### "Simple to set up and use and saves a small business manager lots of valuable time.. " March 6, 2023 5.0 It is a fantastic program for a small business that is not used to setting up and using an online program. It saves us a lot of time and manages everything l need in one program. Pros I was able to set up the whole program to suit my business without too much trouble and have been able to learn and add things along the way. All my employees find it easy to use as well. Cons The session pack system is very handy but does not work properly for my business. Review Source KK Keoagile K. Business Development Admin Hospital & Health Care Used the software for: Less than 6 months ### "Power Diary Has Alleviated The Anguish We Endured, Benefiting Both Us And Our Patients" June 28, 2023 5.0 Prior to using Power Diary I was using systems that have several disjointed parts that were not necessarily moving together in sync. Some of them seemed to be inconveniently cobbled together.Since using Power Diary, we have not seen the need for a "receptionist" or be stuck to a desk in order to manage the practice.My overall experience with Power Diary is, in so many ways, like an ongoing breath of fresh air. Pros 1\. Power Diary is feature-packed, yet very easy to use.2. The booking system is efficient and yes, effective.3. The Notes Template has come in handy, especially considering that we can customize them to our specific situations.4. One of our clients said the Client Portal is "uncluttered and easy to use". The other said it's a "massive improvement compared to what we had subjected them to previously". Cons 1\. I live in a country where Stripe as a payment gateway is not used. The only payment gateway Power Diary integrates with is Stripe and as a result my clients can't pay with their credit cards via Power Diary.2. The Client Portal is and works great. It would be more useful for me and my clients if it could also have a functionality for client specific updates. Currently it is only limited to booking appointments, checking invoices and "booking classes". 3. Limited Integration. Would have loved to see ability to use more integrations. Review Source RH Rhianna H. Speech and Language Pathologist Hospital & Health Care Used the software for: 6-12 months ### "Power Diary Review " January 24, 2024 5.0 Pros It is easy to use and allows you to organise appointments easily. I like that it sends out automated reminders - SMS and email. Cons The only flaw I've discovered is that public holidays aren't automatically in the diary. Review Source Response from Zanda January 28, 2024 Hi Rhianna, Thank you for taking the time to share your feedback on Power Diary. We're delighted to hear that you find our platform easy to use and efficient in organizing appointments. It's great to know that the automated SMS and email reminders are working well for you, as we aim to streamline communication and make practice management as smooth as possible. We appreciate your pointing out the issue with public holidays not being automatically included in the diary. Your insight is invaluable, and we're always looking for ways to improve the functionality of Power Diary. If you have any further suggestions or require assistance, please don't hesitate to reach out at support@powerdiary.com. We're here to support you and ensure Power Diary continues to serve your practice effectively. Thanks again for choosing Power Diary and for your constructive feedback. We look forward to continuing to support your practice's success. - Irina RB Rebecca B. Nurse Practitioner Hospital & Health Care Used the software for: 1-2 years ### "Highly recommend " March 13, 2023 5.0 It’s been excellent. Pros I love the scheduling, records section, customisable forms, invoicing, simplicity of Medicare, client portal, everything. Cons I really need electronic prescribing to be incorporated. Alternatives considered [Cliniko](https://www.capterra.com/p/180878/Cliniko/) Reason for choosing Zanda It was more seamless with Medicare, the support was far superior. Review Source Response from Zanda April 11, 2023 Thank you so much for the great review and your feedback. We appreciate it! Please submit your request for an electronic prescribing feature via this feedback form. There are a couple of questions that will help us to understand what you're looking for: https://powerdiary.typeform.com/to/LByeS1R1 Thanks again! -Heather RW Rachael W. Owner and LMHC Mental Health Care Used the software for: 6-12 months ### "Make your practice yours! " August 11, 2023 5.0 Pros The confidential, secure billing, communication, portal, and private mode are immaculate. It is so easy to customize your needs and make the PD work for you and your practice effectively. It never has lag or downtime and they’re always working on improvements. Cons It may be harder for less tech savvy users to customize efficiently. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing Zanda The pricing, customer support, reviews, and dedication to accessibility! Review Source MM Monica M. Psychotherapist Health, Wellness and Fitness Used the software for: 6-12 months ### "Good program" September 11, 2023 5.0 I use it to manage all of my clients and appointments. Pros I love the interface and how easy it is to manage. Cons The errors caused by some browsers? One of them, I can't remember which that affected my sessions all day until I found the answers via google.Having the option to share sound when sharing something. Having a chat when sharing to be able to send links or importants things for the client to keep. Reason for choosing Zanda I havent looked at any others, but will now as I have been recommend another system that offers the same services for a much lower fee. Review Source LS Lisa S. Speech Pathologist Health, Wellness and Fitness Used the software for: 2+ years ### "Backbone of our business" July 6, 2022 4.0 As our business relies on good software to safely store our client data and to reliably access our daily schedules and information, Power Diary is the backbone to the efficient running of our business. We have found many helpful features that saves time and energy to collect data and to ensure accurate financial and client records are kept. Pros Easy to navigate, easy to see where clinicians are and who they are seeing, supports the efficient running of our busy practice. Cons Some of the data searches are limited. Would be great to have a few more NDIS specific features to add to invoicing and client records. Alternatives considered [Cliniko](https://www.capterra.com/p/180878/Cliniko/) Reason for choosing Zanda \* price \* visual aspect was easier to refer to. Review Source Response from Zanda July 27, 2022 Thank you for your review! It's wonderful to hear that Power Diary is the backbone to the efficient running of your business and that the features are saving you time and energy! Regarding data searches and NDIS specific features, our Customer Team would like more detail regarding your needs, in order to offer possible solutions or to record feature requests. Please reach out to support@powerdiary.com with details and we'll be happy to assist. Thank you again! - Heather MO Michelle O. Speech Pathologist/Manager Hospital & Health Care Used the software for: 2+ years ### "Growing our business with Powerdiary" June 11, 2019 4.0 Our business relies very heavily on powerdiary, for diaries, client appointments, billing, medicare, reporting. The automatic SMS reminders are a great facility for clients (they rely on them to remind them about their appointments) and great for us - people are more likely to cancel when they receive the SMS rather than not attend, or cancel at the last minute. The system has been very reliable. It is extremely rare for the system to be down. Pros Easy to use. When there are issues, there is a friendly person at the end of the phone or email to assist in resolving issues (such as when we've accidentally deleted data, support with reports, not knowing how to do a particular function). The software is constantly being improved with additional functionality based on feedback. Cons There are times when there are functions I would like that are not available, such as an 'undo' function, especially if I've just deleted a series of appointments accidentally instead of deleting a single appointment. However when comparing this product with other products, it has many more functions than many of their competitors at a more reasonable cost. Reason for choosing Zanda A colleague was using it and recommended it. That colleague has now moved to another product, however when I compared powerdiary with the other product, my preference is to remain with Powerdiary. Review Source Response from Zanda July 17, 2019 Hi Michelle, Thanks for the great review! -Damien AP Alice P. Microsuction Practitioner Hospital & Health Care Used the software for: 6-12 months ### "Small business review" December 6, 2023 5.0 Pros Easy to use. As simple as you'd like it to be. Quick response times when problems occur. Cons I do home visits. I haven't found that option on there yet. It would be awesome if it could calculate distance between home visits too. Review Source Response from Zanda December 13, 2023 Hi Alice, we are grateful for your feedback on Power Diary. It's encouraging to hear that you find our platform easy to use and appreciate the quick response times from our support team. Regarding your specific need for a home visit option, we acknowledge the importance of this feature for your business operations. We understand how this could significantly enhance the efficiency and planning of your day-to-day activities. Please know that we take user feedback very seriously and are always looking to evolve our product to better meet the needs of our diverse customer base. If you'd like to discuss how to better fit Power Diary functionality to your business needs, please do not hesitate to book a free support call: https://www.powerdiary.com/book-a-call/ Thank you! - Irina NR Noreen R. Counsellor Health, Wellness and Fitness Used the software for: 2+ years ### "Excellent appointment management system " November 30, 2023 5.0 Pros The ability for clients to book and manage their own appointments, sending reminders for appointments, ability to access telehealth for video session work. Cons Needing to get the administrator to open up appointment slots. Review Source Response from Zanda December 18, 2023 Hi Noreen, Thank you for your review and for highlighting Power Diary as an excellent appointment management system. We're glad to hear that you appreciate the features that allow clients to book and manage their own appointments, as well as the convenience of sending reminders and accessing Telehealth for video sessions. These features are designed to streamline the scheduling process and enhance the overall experience for both practitioners and clients. We understand your concern about needing an administrator to open up appointment slots. While Power Diary provides features for complete control of scheduling process, account managers might revoke some of them due to the practice's internal rules. You might need to discuss your user access level with your account owner to enhance those. If you have any further suggestions, questions, or need assistance in optimizing the use of these features, please feel free to reach out. Thanks again! - Irina SD Sarah D. Clinical Psychologist Health, Wellness and Fitness Used the software for: 2+ years ### "Hassle Free!" September 2, 2022 5.0 I've been with Power Diary for over 3 years now, and have no intention to change. It meets all of my needs as a solo practitioner, and I find it really easy to use! Customer support has always been helpful too! Pros I rely on the automated features such as appointment reminders and email templates. I run my business solo, so this saves me so much time! I also use the integrated Stripe and Medicare functions for processing payments and Medicare rebates. My clients love that their rebate turns up the next day without them needing to contact Medicare. Cons There are a couple of functions in Power Diary that I do not use as I found them clunky and unreliable. These are video calling and fax. Instead, I use Zoom and utbox. Reason for choosing Zanda I had already gained some experience with Power Diary in a larger practice, and I liked it then, so why change! Review Source Response from Zanda September 13, 2022 Thanks so much for the great review! We love hearing that the system is saving you time, and that it meets your needs as a solo practitioner! Thanks again -Heather VM Vanessa M. Principal Clinical Psychologist Medical Practice Used the software for: 2+ years ### "Very happy with PowerDiary" July 16, 2019 5.0 It had made it far easier for me to manage my practice in an integrated fashion. I’m essentially using just one to to book appointments, invoice clients, send reminders, keep notes, send letters, manage finances etc. It takes a while to have everything running from PowerDiary but it’s worth putting in the time. Pros The thing I really like about PowerDiary is that even with only a single diary, there are no limits on the number of users. Importantly, it is also very user friendly. There are multiple admin staff where I practice and it doesn’t take long for new users to get comfortable with the key features. Cons I think the main limitation is the lack of internal messaging. I would appreciate admin being able to send me a message that appears in the program for a different user. Alternatives considered [OMessenger](https://www.capterra.com/p/47868/Outlook-LAN-Messenger/) Reason for choosing Zanda Cost, web based design, number of users. Review Source Response from Zanda July 19, 2019 Thanks for your review Vanessa! We agree that it's important that all your admin staff can access and use Power Diary without any extra charges! We'll add the internal messaging to our list of suggestions for future improvements :) RU Rebecca U. Psychologist Mental Health Care Used the software for: 2+ years ### "Best decision I made for my practice" August 14, 2019 5.0 Pros The best thing about PowerDiary would have to be the time savings having everything incorporated into the one program, being able to send/receive SMS including automated reminders, AND being able to export directly to Xero! It’s great! It is so simple to use as well and there are always new features being added. Customer support are also fabulous when you need a hand with something! Cons I dislike that I have my calendar set up in 30min timeslots so I have to scroll to view the entire day. Nothing major! Oh & I wish you could send faxes from PowerDiary. Reason for choosing Zanda PowerDiary was much more visually appealing and appeared to have better functionality and was simple to use. It also offered more features and had a fabulous support team! Review Source Response from Zanda August 19, 2019 Hi Rebecca, Thanks for your lovely review. We love hearing that Power Diary is saving you lots of time! Will add your improvement ideas to our list (we prioritise the ones we get the most interest in). All the best, Fiona AN Amanda N. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "A software must!" September 14, 2022 5.0 I love the software thank you for developing it quite pleased with the customer support it’s always answered in a fairly quick timeframe for being In a different time zone it was super easy to set up I feel like I had most of it done within an hour. Pros this is a must the software is so easy to use I like how it’s HIPAA compliantI also like the feature of telehealth without trying to figure out the zoom and all of that kind of stuff it’s built in Love it. Cons As with any software there’s always updates and upgrades that could be done I’ve made a few suggestions and they put it on their list some of the suggestions they’ve given me ways to work around it for the time being which has been very helpful Reason for choosing Zanda I chose this because of the HIPAA compliance and auto appointment reminders via text an email Review Source Response from Zanda October 14, 2022 Thanks so much for the great review! We love hearing that you're pleased with our customer support and that you're enjoying the in-platform telehealth feature as well. - Heather CP Connie P. Psychologist Hospital & Health Care Used the software for: 1-2 years ### "Transformed business operations " August 31, 2022 5.0 I would highly recommend for practice owners. Pros It streamlines operational task like client forms, billing, appointment reminders and general correspondence. I can access it on most devices so it is readily available. Cons Notes and email formatting could be improved to be more Word like. Also online scoring of outcome assessment would be handy. Also great if telehealth could be available to more than two attendees at different locations. Review Source Response from Zanda September 14, 2022 Thank you for your review and recommendation! It's great to know that Power Diary is helping you to streamline operational tasks- this means a lot to us. Thank you for your feedback as well! Currently, any online text editor that can be used for cloud-based software has limitations when compared to word processors like Word. We performed an extensive search for the most suitable text editor before we implemented the current version. We have open feature requests for scoring of assessments and the ability the add additional participants to telehealth sessions. If you haven't yet, please email support@powerdiary.com with these requests. Our team may have some follow-up questions for you, and you'll receive notification if these features are released in the future. Thank you for choosing Power Diary! -Heather DG David G. Clinical Psychologist Hospital & Health Care Used the software for: 2+ years ### "Highly recommended" August 14, 2019 5.0 Allows me to keep excellent records that can be printed out at any time and can be accessed remotely by me. Easy to use and constantly being updated in positive ways - highly recommend Pros I have tried various practice management software packages and have found this the easiest to use . Common sense is all that is required for most procedures and I have seldom if every needed to contact support for assistance in the operation of the system. I am a one man practitioner so cannot comment on multi-user usage, but this is a wonderful way of organising a practice, reducing paper usage (all my notes, letters, client information) are kept on the system and I am very comfortable with the security provided for this. Cons I don't really have any complaints. I do not use the remote access facility for clients but that is primarily because of not wanting certain clients to overlap rather than to any fault in the system. Reason for choosing Zanda It does everything I need. Also while I have seldom needed to use the support services, I have found these to be friendly and very good. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.