# Page 5 | Zanda Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Zanda the right Massage Therapy solution for you? Explore 204 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/180530/Power-Diary/reviews --- Zanda 4.6 (204) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Zanda ## Showing most helpful reviews Showing 101-125 of 204 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SB Sue B. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Fantastic product." March 10, 2023 5.0 So easy to use and vital for clients to book online. Also Power diary support team are always on hand to help if needed. Pros Ease of use and appointment scheduling and easy for my clients to book online Cons No cons at the moment as I am still getting to grips with the product. Switched from [Bookly](https://www.capterra.com/p/180137/Bookly/) Power Diary had a good reputation and after the free trial I found it easier to use than Bookly. Review Source Response from Zanda April 11, 2023 Thank you so much for your review- we love to hear that our Customer Team has been helpful! Thanks again -Heather SA Sage A. Acupuncturist Health, Wellness and Fitness Used the software for: 2+ years ### "Flexible and Efficient" July 17, 2019 4.0 Very positive and helpful customer service. I find it expensive for my needs (I see only 1-3 home patients a week since I closed the practice really) but powerdiary kindly adjusted that for me and met my concerns so I stayed on. Pros I like the way it is formatted, how easy it is to see and view an entire page, and navigate all the functions. I find it flexible and very easy to work with. I like that you can turn a cancelled appointment red and that you don’t lose it on the page. Cons I don’t like the new navigation bar on the right hand dude, it is too full of too many details, and takes up too much of the page. I like the simple, slimmer version best. Review Source Response from Zanda July 19, 2019 Thanks for your review, Sage! We're constantly reviewing the interface and trying to make it as usable as possible, while including all the information that people want to see. We'll continue to tweak and improve it! -- Fiona IC Ian C. Psychologist Health, Wellness and Fitness Used the software for: 2+ years ### "Using Power Diary" July 13, 2019 4.0 Very positive Pros Easy to use, can easily enter and change appointments, can check my appointments using the app on my phone Cons I don’t have any negative comments and our receptionists like it but would like it to use text messaging Reason for choosing Zanda Yes Review Source Response from Zanda July 17, 2019 Hi Ian, Thanks for the great review. I'd love to understand more about your needs with text messaging. We have some really powerful text messaging features including SMS appointment reminders and auto-confirmation, two-way SMS chat, bulk SMS sends, SMS assisted waitlist management and more :) I've sent you a direct email too so we can understand you needs more. Thanks again, Damien LC Louise C. Owner, Healer, Teacher Alternative Medicine Used the software for: 2+ years ### "Five Stars for Power Diary" July 16, 2019 5.0 I love Power Diary and use it everyday, it integrates well with my phone calender and has all the features I need to run my Reiki business. Even though the price is a little high for my one person business I'm so glad I made the investment right from the get go. I have confidence my client files are safe and record keeping is easy. Pros The ease of use, set up and integration with google calender and stripe. Australian owned and based with servers in Australia. This was the selling point for me when I started my business and I have at times struggled to keep paying the monthly fee. Cons Would like it to be integrated with PayPal and better integration with google calender ie appointments I put into my phone don't show up in Power Diary. I'd love to see an app version for ease of use on the go. Review Source AA Allan A. Proprietor Individual & Family Services Used the software for: 2+ years ### "My review of Power Diary software. " May 29, 2019 4.0 It solves many problems. It keeps excellent records There is a complete history of my business on the software. Pros Ease of use Can be transportable on my phone. Also on laptop, PC, desktop computer. Excellent record keeper. Cons The price seems to continue to rise, I now pay double what I was paying previously. I need more training to get some use out of facilities That I currently don't understand. Review Source Response from Zanda June 4, 2019 Hi Allan, Thanks for your review. We haven't had a price rise in about 9 years, so it might be a change in SMS use that is causing fluctuation. Our Support Team would be happy to review your account with you. Also we have free one-on-one online training available so we help you get the most out of Power Diary. If you're interested in this please let us know (support@powerdiary.com) and we'll setup a time that suits you. - Damien SE Sophie E. Speech pathologist Hospital & Health Care Used the software for: 2+ years ### "Powerfully professional " May 29, 2019 5.0 The reports are good! I need to utilise this more, and I love the ease of doing notes. As I said before the support you get is amazing. Pros The HELP! You guys are amazing.. if you are ever querying anything, the help is immediate. I like the set out for the diary. The constant updates that make everything that little bit easier. Cons I’m finding the templates hard to set up eg, how to make my invoices look better. On one occasion my patient receivers 16 reminder messages as I just put her in the day before. She was fine but sometimes there are just little glitches that you fix up as soon as I notify you. Review Source Response from Zanda June 3, 2019 Thanks for the lovely review Sophie! Sorry about the multiple reminders issue. I'm pleased to say the cause of that incident has been identified and addressed :) - Damien HS Hayley S. Director Education Management Used the software for: 2+ years ### "PosAbility Review" July 14, 2019 4.0 PowerDiary is a very important part of our business Pros The recurring feature, drag and drop of scheduled sessions, reporting to xero and mailchimp, aged receivables Cons That there isn't an option to recur the colours (rooms) for sessions unless setting up the session initially. Privacy options to see notes and files are not personalised - we want only some staff to see some documents Review Source Response from Zanda July 17, 2019 Thanks for your review Hayley! We have a new rooms management function in the pipeline so stayed tuned for that one. With privacy you can set permissions so that staff see no notes, only their own client notes, or all client notes. The next update we are releasing to this area will also include some even more granular options so this will allow you to customise even further. Thanks again for your feedback. - Damien KL Katie L. Children’s Therapist Health, Wellness and Fitness Used the software for: 6-12 months ### "Excellent Diary for All My Needs" March 6, 2023 5.0 Overall, it has changed my life, from disorganised to completely organised and in one place! Pros This is so easy to use, it took the headache out of scheduling and keeping my own diary in a book, and on my phone. It’s all in one place and is very convenient. Cons It took me a little while to figure out how to use the features and I’m sure there are some I still don’t use or need really, but once I got the hang of it, it was super easy! Reason for choosing Zanda It was recommended to me by another therapist. Review Source AH Anne H. Clinical Psychologist Mental Health Care Used the software for: 2+ years ### "Excellent Product" July 14, 2019 4.0 Power Diary are always trying to improve their product in response to users needs. It has got better and better since I first started using it 4 years ago. Pros Easy to use. Very reliable and robust programme. Cons There should be more instructional videos and text guidelines for all of the features of Power Diary as I know I'm not using all of the features that are available. Reason for choosing Zanda Power Diary is reasonably priced for a small business owner. The fact that it was advertised as being loved by psychologist sold it too me! Review Source Response from Zanda July 17, 2019 Thanks Anne. We agree - more instructional videos are on their way! We are also a good way through rewriting all our Helpdesk articles. If you click on 'Help' in your account your be able to see them there. - Damien TG Trina G. Podiatrist Hospital & Health Care Used the software for: 1-2 years ### "Excellent for sole trader podiatrist " July 13, 2019 5.0 Great for generating reports for bookkeeping and accounting Pros Very user friendly cloud based software allowing me access from anywhere. Note and letter templates save me a lot of time! Cons No department of veterans affairs integrations (yet) and is like to be able to hover over day and see how clients are missing patient notes (this function is available in other software I have used) Review Source Response from Zanda July 17, 2019 Thanks for the review Trina. Great to hear also that the Notes and Letter templates are saving you a lot of time. They're some of my favorite features :) Good news too - DVA claiming is live and available in all accounts. I'll email you links to the setup articles from our Knowledgebase. Thanks for the idea about showing if a Note has been written via a hover-over. You can currently see this if you click on an appointment in the calendar (Note icon is green), but showing this via a hover-over could work well. I've added this to our Feature Request system. -Damien LH Laura H. Physiotherapist, co director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Good but could be perfect" August 20, 2019 4.0 Good Pros Text reminders automated, invoices created as we go along. Easy to edit, still working on treatment templates but ok to produce them. Cons Unable to print batch invoices. On invoices the addresses details do not line up with the envelope’s window so have to hand write the address. Don’t like this at all. Difficult to see weekly appointment counts. Would be good to have it on the dashboard somewhere. Online diary slots, I would like to put set appointment times as atm the appointment times move accordingly to availability. It could mean I end up with 20 min gaps which is a waste of time as can’t offer 20 min sessions. I would prefer to fix the appointment slots. Would be goo to have this setting. Reason for choosing Zanda Was free to transfer all my data and the representative was fantastic to deal with. Review Source Response from Zanda August 22, 2019 Thanks for your review Laura. Batch invoice printing is on our radar, and I've added you to the list of people interested in this. Whilst currently the Client Portal displays available appointment times to maximise the efficient use of clinicians time, there are some circumstances where an awkward gap can occur depending on the availability and session length. We've some more options regarding scheduling logic coming soon to the Client Portal, but if you'd like to contact our Support Team (support@powerdiary.com) we can take a look at your existing setup and see if there are any changes you could make to reduce this occurring. Thanks again, Damien TW Tarina W. Physio Hospital & Health Care Used the software for: 2+ years ### " A comprehensive practice management system that is easy to use and has great customer support. " May 29, 2019 5.0 Pros Easy to use . Comprehensive, it does everything I need including financials. I love the SMS reminders. Excellent prompt technical support. Cons The only problem is I have encountered were to do with my Internet connectivity, which makes an entirely web based practice management system a little tricky. Review Source Response from Zanda June 4, 2019 Hi Tarina, Thanks for your review. One tip if you ever run into difficulty with your practice's internet connection - most smartphones have a 'hot spot' function which broadcasts a wifi network using it's mobile data. Your office computers can connect to this like any other network so it is a great backup internet option. Of course Power Diary works great on mobile devices as well so this is another option if your internet every goes down. - Damien EB Emily B. Provisional Psychologist Health, Wellness and Fitness Used the software for: 2+ years ### "Great software!" July 15, 2019 4.0 I have really liked it, it's been easy to use and updated reasonably regularly with good updates. Pros It's really easy and intuitive to use! Even for new people it's easy to explain and there are heaps of potential options for labels and flags so easy to tailor how you want! Cons I think more could be done for confidentiality, there is a privacy mode (which hides everything) but similar programs allow for partially de-identified screens (e.g. just having initials, or first initial with a client code). Review Source Response from Zanda July 16, 2019 Hi Emily, thanks so much for your feedback. Glad to hear that your new team members find it easy to use. We will put your suggestion into our list of requests - if we get enough demand for this, we'll make it a priority :) RI RAYMOND I. Principal psychologist Health, Wellness and Fitness Used the software for: 2+ years ### "Ideal in a start up practice " August 13, 2019 5.0 As my practice develops and I require greater utility I can ring and have a quick conversation with the power diary team. If they are unsure of a solution they work one out and get back to me. They also pay attention to our feedback in developing and expanding Power Diary. A very positive experience. Pros Power diary can be used as a very basic diary and it’s utility expands rapidly and easily to cope with a rapidly growing practice. It also talks to my accounting software Cons I do not have any thoughts about cons for power diary. Reason for choosing Zanda Great utility easier to use and comparability with Xero accounting software. It’s on the net Review Source Response from Zanda August 19, 2019 Hi Raymond, Great to hear about your experience with Power Diary. Thanks so much for sharing this. LP Lee P. Owner Leisure, Travel & Tourism Used the software for: 1-2 years ### "Excellent product" July 16, 2019 5.0 Excellent - and customer services have always been very helpful Pros We use this to run our daily appointments and to invoice our clients. It is a superb facility and helps us keep on top of everything. We particularly like that it sends out appt reminders to clients and helps us control bookings Cons Not really a con but more of a suggestion - it would be extremely useful if it was possible to create estimates through the system as well - sometimes we have to produce a quote before the job is accepted and it would be brilliant if this could be done in PD and later switched into an invoice to keep everything consistent. Reason for choosing Zanda It seemed to tick all the boxes and had proved to do so Review Source Response from Zanda July 19, 2019 Hi Lee, Glad to hear Power Diary is helping you keep on top of everything. Thanks for your suggestion (adding it now!) and for your lovely review. -- Fiona KB Kristyna B. Remedial Massage Therapist/Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Power Diary and Your Body Wellness - A Love Story" June 12, 2019 5.0 Power Diary has helped me stay in contact with my clients and reduce no shows with the ability to automate reminders. I can easily do targeted marketing by accessing reports. I have been able to isolate diary users for two rooms I hire out sessionally. It has definitely been a factor in my business growth. Pros Power diary is ever evolving and responsive to the needs of therapists. I have always found the customer service team to be helpful and quick to respond. Each evolution has made the ease of use increase. Yay!! Cons Probably the colour palate if I was being super fussy... Review Source Response from Zanda June 15, 2019 Thanks for the great review Kristyna! Love the title :) - Damien P.S. We've been thinking the colour palate needs some tweaks too - it's coming soon. FJ Fiona J. Remedial massage therapist Alternative Medicine Used the software for: 2+ years ### "Super!!! all round a very good online diary " June 12, 2019 5.0 I've had very few problems but when I do customer service is 10 out of 10 so efficient and friendly.. the one thing I'm not convinced with, and probably could be improved is the credit card payment platform system , Ive had issues with that Pros Easy !once you get the handle of it.. the set up is very good with so many features Cons A little awkward to start with eg: setting up times gaps etc once done it all works so well . The price is probably high end but worth it.. Review Source Response from Zanda June 15, 2019 Thanks for the great review Fiona! Also I double-checked and the credit card processing issue we experienced with your account earlier this year has been resolved. Your subscription should go through as normal. Thanks again - Damien DF Danielle F. Senior Supervising Clinical Educational & Developmental Psychologist Mental Health Care Used the software for: 2+ years ### "Streamlined our whole administration" July 14, 2019 5.0 It has streamlined our initial interview and consultation process. It is customizable at every level so it suits almost any practice Pros The software has everything you need to get started and maintain a practice... but what I liked most about it was the customer service. Whenever we needed something additional, even during the changeover phase - they were there (day and night) to make it such a breeze. We wouldn’t have changed over without them!! Cons We need to use a different software program to store all of the documents that we use Reason for choosing Zanda Cheaper per user and more customizable Review Source AM Andy M. Physiotherapist Hospital & Health Care Used the software for: 6-12 months ### "Solves a lot of problems" July 17, 2019 4.0 Very happy. Pros Very customisable. Great customer support at onset Cons Billing area needs a tweak for my personal liking.. if individual customers could be given custom discount on monthly bills that would be very help ful.. And if we could attach video links to notes so that can be stored securely... not completely sure about putting video on a private channel in you tube.. I would also love to create a searchable problem list that can be linked to daily entries. Alternatives considered [TM3](https://www.capterra.com/p/27328/TM2/) Reason for choosing Zanda Customisable... Review Source Response from Zanda July 21, 2019 Hi Andy, Thanks for the great review! You should be able to upload video files to any Treatment Note, or in the 'Files' section. Let us know if we can help with anything: support@powerdiary.com - Damien sJ steve J. Principal Psychologist Health, Wellness and Fitness Used the software for: 2+ years ### "Great Office management software" February 7, 2020 4.0 Power Diary provides us with a great calendar system, sms reminders for client appointments, financial management of client invoices all covered as is link to Stripe! Pros Versatile, many different options, ease of use, links to google calendar, fantastic support for any problems encountered Cons can get a bit pricey when more than 8 calendars used. Also, when all diaries are displayed, it is very difficult to view each Review Source Response from Zanda February 10, 2020 Hi and thanks so much for taking the time to review Power Diary. We really value your feedback. In regards to viewing many calendars, have you tried using Groups to see a subset of these at once? (Also a bigger screen can help!) All the best, Fiona RW Renata W. Psychologist Mental Health Care Used the software for: 2+ years ### "Powerdiary is a life saver" June 11, 2019 5.0 Its been fabulous! Pros I loved the functionality and the ease of use...it keeps everything in one place..and can be accessed wherever you are! Cons I wouldnlove powerdiary to intergrate with tyro, and to be able to run healthcare claims. I would also like a handwriting pad that can be saved for people that handwrite notes rather than uploading. Alternatives considered [Cliniko](https://www.capterra.com/p/180878/Cliniko/) Reason for choosing Zanda Ease of use and functionality... Review Source GF Glynda F. Practice Manager Medical Practice Used the software for: 1-2 years ### "Positive Feedback" June 26, 2019 5.0 I would like to say thank you to the team for always providing quick and efficient service. Pros I like what you have done to the "Wait List" feature where it shows how long a client has been waiting for. It's been very beneficial for our practice and allows us to prioritise our clients. It's been the best program to use. I have a colleague in another practice who wishes they were on it, as it makes life a whole lot easier. Especially when it comes to the messaging service. A lot of our clients don't like taking phone calls and would prefer text, and Power Diary easily allows us to do that. Cons I can't really think of anything that I don't like. Review Source Response from Zanda July 17, 2019 Thanks for your great review and lovely feedback Glydna. I have passed your comments on to the team too. - Damien MR Mary R. Podiatrist Medical Practice Used the software for: 2+ years ### "Power Diary for Podiatry " August 20, 2019 5.0 Initially loved the fact I could call and speak to a Power Diary representive to assist with troubleshooting Pros Medicare & DVA intergrated with a daily report/summary Cons With all the text messages the monthly fee does add up Reason for choosing Zanda User friendly Medicare and DVA intergrated Cost Review Source Response from Zanda August 22, 2019 Hi Mary, Thanks for your review. Great to hear you're enjoying our integrated claims processing! Unfortunately whilst we keep the SMS charges as low as possible, there is still a fee for use as we get charged by the SMS gateways for each one sent. Luckily the SMS are extremely effective at reducing no-shows so you're hopefully finding they pay for themselves many times over :) - Damien NW Nichola W. Clinical psychologist Hospital & Health Care Used the software for: Less than 6 months ### "Excellent product " March 9, 2023 5.0 10/10. Am totally satisfied and have recommended it to others in my profession. Pros It’s so intuitive and has great customer support. Loved the webinars and tutorials especially. Cons Would love to see a tap payment square linked to this system. Review Source GC Gayle C. Director Health, Wellness and Fitness Used the software for: 6-12 months ### "Great clinic software" August 31, 2022 4.0 Had problems but generally customer care have sorted Pros Very easy to use and includes all asPacts of business management Cons Need different room usage rather than just therapist Review Source Response from Zanda September 14, 2022 Thank you for the great review! We're very happy to hear that you find the system easy to use! A room booking feature is something that is currently on the radar with our product team. Please email support@powerdiary.com to express your interest. We'll add your vote for this feature, and you'll receive notification if this is released in the future. Thank you again! -Heather Talk to a Capterra advisor for free and get results within 15 minutes.