--- title: "Page 7 | Zanda (formerly Power Diary) Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 7 - Is Zanda (formerly Power Diary) the right Chiropractic solution for you? Explore 217 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/180530/Power-Diary/reviews/?page=7" page_type: "reviews" language: "en" publication_date: "2026-10-13" --- Zanda (formerly Power Diary) 4.6 (217) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 13th, 2026 # Page 7 - Reviews of Zanda (formerly Power Diary) ## Showing most helpful reviews Showing 151-175 of 217 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JB Jodie B. Practice Manager Mental Health Care Used the software for: 2+ years ### "User Friendly" August 21, 2019 5.0 I have used Power Diary for two years after setting up our practice from scratch. I found the package super easy and user friendly with loads of great features. I have recommended the program to another practice who have also started using it. Pros Very easy to use, heaps of built in features Cons Maybe the statements could be a bit simpler Review Source Response from Zanda August 22, 2019 Hi Jodie - thanks so much for your review. Glad to hear that we had a small role in helping your practice get up and running when you were just starting out. Congratulations on what you've built up. AM Aaron M. Trainer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Power Diary review" August 27, 2019 5.0 With Power Diary, I can clearly organize my appointments with all my clients, and set up payment plans specific to my clients. I can access the software from the web or from the app, and can use my phone, tablet, or laptop on this software at any time. Pros What I liked most about this software was the simple user interface. The software was easy to navigate from the beginning, and I didn't have to experience that many difficulties while using the software for the first time. Cons What I liked least about the software was the amount of features it contained. It would have been nice to have a bit more features in this software, and more customizable features, but since this software was very easy to use from the beginning, this isn't that big of an issue. Review Source Response from Zanda September 1, 2019 Thanks for your review Aaron! Let us know if there are features that would be useful for your business. We're always collecting feedback from our customers and use this to prioritise which new features to develop. It's also possible we already have some of the features you might be looking for : ) We like to keep the user interface simple and easy to use, but sometimes that means the more advanced features are not immediately obvious (so as not to clutter up the screen too much.) - Damien RC Rhonda C. osteopath Alternative Medicine Used the software for: 1-2 years ### "New Powerdiary user" August 1, 2019 5.0 Convenience of online access to Powerdiary for practitioners and online booking for patients is huge for us. Communication with the team is easy and quick responses are the rule. Great value. Pros Convenience, communication, ease of use (with a couple of qualifiers) Cons Clunky re-appointment system, online booking system could look more attractive to users/patients Alternatives considered [Cliniko](https://www.capterra.com/p/180878/Cliniko/) Reason for choosing Zanda (formerly Power Diary) Cost, simplicity quick communication with Help Team Review Source MR Mandy R. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Meeting todays customers needs today" June 14, 2019 5.0 My clients what an instant response to making an appointment, and then confirmation and a reminder about that appointment. 24/7. They get it with Power Diary Pros From the front end and the back end, it is straight forward and accessible to all Cons When updates and changes are made, and then having to relearn how to use it Reason for choosing Zanda (formerly Power Diary) It was recommended to me, I trialled it for a month and have never looked back. Review Source Response from Zanda July 17, 2019 Thanks for the great review Mandy! AP Andrea P. Naturopath Health, Wellness and Fitness Used the software for: 2+ years ### "The new look" July 13, 2019 4.0 Great until you implemented the new 👀 Pros It was fantastic using the old system User friendly Great software Cons The new look is not user friendly...you have to close down the page you are on to get to the next page Who thought this new look was a good idea Absolutely hate it Review Source Response from Zanda July 17, 2019 Thanks Andrea. Sorry to hear the new interface is not working well for you. I've sent you an email to learn more and see if we can get to the bottom this. - Damien DP Daniella P. Psychologist. Health, Wellness and Fitness Used the software for: 2+ years ### "Using PD in Practice" July 16, 2019 5.0 Pros I love that I can do everything in once place- diary, client info, billing and rebate processing (this is a big aspect of my business) Cons It would be great if there was an app I’m not very tech savvy, so having more accessible customer support would be great Reason for choosing Zanda (formerly Power Diary) I looked at a few products (I can’t remember the name), but the price & the Medicare Rebate option old me to PD Review Source CL Catherine L. Physiotherapist Health, Wellness and Fitness Used the software for: 1-2 years ### "Good online product for therapy business" July 12, 2019 4.0 Overall I find Powerdiary a helpful service to organise my notes and invoicing for my clients. I find it useful to be able to email invoices directly from the clients file. Pros Easy to keep track of client invoices and notes. Able to use on phone. Calendar syncs to google calendar. Cons Unable to change details on invoice versus receipt. Some difficulty finding the correct place to change details that appear on invoice. Review Source Response from Zanda July 16, 2019 Thanks for your review, Catherine! Remember, if you ever need any help setting up your invoice templates, just get in touch with our support team! Glad that it's helping streamline your processes though. Fiona AV Anton V. Psychologist Health, Wellness and Fitness Used the software for: 2+ years ### "Making Psychology easy " May 28, 2019 5.0 Pros Ease of use and functionality Like having a personalised admin Financial reports Cons Inability to work with Xero Accountants needing access via Xero and to result invoices Review Source Response from Zanda May 29, 2019 Hi Anton, Thanks for your review! It sounds like you might have had some difficulty with the Xero export. If we can help with this let me know via support@powerdiary.com and we'll get right on it. We recently were granted accreditation as an official 'Xero Partner'. RT Robyn T. Occupational Therapist Health, Wellness and Fitness Used the software for: 6-12 months ### "Power diary first review " July 14, 2019 5.0 Efficiency and time saving - especially with client communication and billing. Pros Communication options. Sending messages , reminders to clients Also, record keeping and invoicing. It has assisted me greatly to keep my patient notes and invoices etc organised. Cons Not able to automatically send different sms reminders. The cost is as I am a sole practitioner working part time. Review Source Response from Zanda July 16, 2019 Hi Robyn, Thanks for your review. With the reminders you customise the type, content and timing of your reminders in Setup -> Configuration -> Reminders. We'll also added an option so that you can now send up to three appointment reminders anytime between 1 and 7 days prior to their appointment. If we can help you with anything please let us know on support@powerdiary.comor jump on a live chat. -Damien KM Karen M. Kinesiologist Health, Wellness and Fitness Used the software for: 2+ years ### "Sole operator" August 13, 2019 5.0 Power Diary are very quick to respond to queries - I feel fully supported by the product. The reminder text that is originated from the e-diary has completely turned around my did-not-attends. The diary pays for itself in client attendance. Pros I have easy access to my diary within my phone - regardless of where I am. Cons There’s one step of saving the appointment that can cause the appointment to not be saved if I’m not careful. Review Source NR Natalie R. Psychologist Mental Health Care Used the software for: 2+ years ### "Excellent product " August 13, 2019 5.0 Powerdiary has helped my business run smoothly and efficiently. The help desk is great. Always reliable and prompt for all queries. Pros Easy to use, good help tools, good reports Cons No complaints about this product. Very user friendly. Review Source Response from Zanda August 19, 2019 Great to hear we're helping your business run smoothly and efficiently! Thanks so much for your review. AP Amy P. Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Poor.service" June 5, 2023 1.0 Not good Attitude , service and support are well below average and this ruins the business.Diary is similar to Google so you could use Google free the same Pros Simple diary which is no different too Google in many ways. Cons Poor customer service appalling.If you need any support expect to wait at least 4 days for response. Then when they do you reply to the email and will take another 3 days for response to that... terrible Review Source SM Sue M. owner Health, Wellness and Fitness Used the software for: 2+ years ### "Power Diary's review" May 30, 2019 4.0 na Pros definitely helps me manage and organize my work and private life Cons Constant changes and more clicks and scrolling needed to get to commonly used features over time. Review Source Response from Zanda June 3, 2019 Thanks for your review Sue. Yes, technology certainly moves at a fast pace! You'll be pleased to know though that we do a 'click count' whenever we release an upgrade or new feature to make sure you can navigate Power Diary with as few clicks as possible. LM Leesa M. Occupational Therapist Hospital & Health Care Used the software for: 2+ years ### "Calms my practice" July 15, 2019 5.0 Using PowerDiary has allowed me to decrease the time spent on writing client notes, creating practice reports as well as reducing the amount of paper I use in my business. Pros I love how I can log in from my computer or tablet, allowing me to keep my documentation in my mobile business up to date. Cons I would like it if I could modify a saved file without having to then save it externally to upload again. Review Source MA Margoth A. Social Worker Hospital & Health Care Used the software for: 2+ years ### "Allied health profesional" July 16, 2019 5.0 I have use powerdairy for eight years and has never felt disappointed Pros I love the soft were is easy friendly to use Cons The tutoring on line and updates . Record keeping and the Review Source Response from Zanda July 19, 2019 Hi Margoth, Thanks for your review - although it looks like it might have been cut off mid sentence. If you have suggestions, please send them through to us. Very glad to hear that you're still happy with Power Diary after all this time! -- Fiona Mark C. Webmaster Health, Wellness and Fitness Used the software for: 6-12 months ### "Our Team Loved This software" February 6, 2020 4.0 Overall I would tell anyone was was working in the health, nutrition field, looking to transition from a pen and paper to online to use this software. If they have the business to support the need, this is a great first step. Pros Our team was looking for a software that gave them the ability to share notes with one another and the big thing was sharing meal plans. The ability to upload those things and share with clients was a game changer and allowed clients and coaches to share information easily. Cons This software was great, the integration with all of the application we used, the calendars, the reminders, the text messaging and the templates were an amazing addition. Review Source JM John M. Podiatrist Health, Wellness and Fitness Used the software for: 2+ years ### "Efficiently manage your clients" June 11, 2019 5.0 Very happy overall. I like that I can access PowerDiary from any computer at work, at home or on my mobile. Lodging Medicare claims though PowerDiary is a time saver. I like seeing the snap shot of the week on one screen. Pros The Diary is central and it is easy to access other functions from the diary screen. Cons The process to lodge a bulk billed claim to Medicare is not immediately intuitive. Review Source TW Terri W. Social work Health, Wellness and Fitness Used the software for: 2+ years ### "No shows/late cancellations not recorded in clinical progress notes easily" June 5, 2021 4.0 Pros Its easy to use for the most part. Thank you Cons No shows/late cancellations not recorded in clinical progress notes easily. It would help for the system to automatically send No shows/late cancellations to progress notes so clinicians can keep track of this in the progress notes, especially if we get subpoena (this would help us a lot). Review Source LSJ Lisa Simone J. Executive Director Mental Health Care Used the software for: Less than 6 months ### "Highly recommended!" August 13, 2019 5.0 I think it's best to be honest with reviews and so I am generally quite critical but I can wholeheartedly recommend Powerdiary and don't have anything negative to say at all! Pros Powerdiary is incredibly intuitive, I have looked at nearly all of the alternative systems on the market and knew straight away that this was the one for us. The support is second to none, I received two hours of one-to-one free training with the option of more if needed. I think it's priced perfectly too and will grow in line with our practice. I haven't fully tested the invoicing/financial side yet but it looks like it will make our accounting more robust and streamlined in the long term. Cons We are a psychotherapy practice and so would like to be able to use codes instead of full names to protect the privacy of our clients. Reason for choosing Zanda (formerly Power Diary) Cost/user-friendly/training/very easy diary Review Source Response from Zanda August 19, 2019 Hi Lisa, Thanks for your lovely review - we really appreciate getting feedback like this. WH Wilhelm H. Clinical Psychologist Mental Health Care Used the software for: 2+ years ### "Impresssed" May 28, 2019 5.0 It saves money and I know more who is coming to their appointment and who is not Pros Power Diary is easy to use and very reliable. The cost of the program is offset with the amount of clients who don't miss an appointment or when cancelling I can book people on waiting list. Cons Recent changes require more steps than before for leaving messages to the client Review Source FC Fiona C. Mental Health Social Worker Health, Wellness and Fitness Used the software for: 1-2 years ### "Excellent system " July 17, 2019 5.0 It have saved me so much time, not having to manually create invoices or keep excel documents for payments. It has been great going electronic for all my notes and made everything more organised. Pros This software had streamlined my private practice - I work over 2 clinics and means I have one easy system for appointments, financial reports and clinic notes. Cons I don’t have any issues with the software Review Source Response from Zanda July 19, 2019 Hi Fiona, great to hear that Power Diary is saving you lots of time. That's exactly what we aim to do! Great to have you onboard! -- (Another!) Fiona DM Doreen M. CBT therapist Health, Wellness and Fitness Used the software for: 6-12 months ### "Great software " March 9, 2023 5.0 Pros The scheduling process is easyThe billing option is very useful The messaging tool is really helpful because I can communicate with my clients about their appointments Easy to set up my own notes template Cons I have not come across any cons at the moment Review Source MA Margaret A. Nurse Practioner Hospital & Health Care Used the software for: 6-12 months ### "Power Diary review" July 16, 2019 5.0 My business could not function without this program. It enables our staff to work any where. Simply copy and paste notes into other programs as required to meet documentation standards. The initial training and followup helps us customise power diary to meet our business needs. Pros Ease of use for multiple employees to review the records. Feedback letters. Customise the program to suit the business Reports to monitor the business effectiveness Cons So many functions and unsure if all were necessary until we came more familiar with the program. Review Source Response from Zanda July 19, 2019 Thanks so much for your review, Margaret! Great to hear Power Diary is helping your business expand and allowing people to work from anywhere! -- Fiona DW David W. Principal Medical Practice Used the software for: 2+ years ### "Excellent product" June 11, 2019 5.0 Nice look. Easy to get used to and train staff in its use. Far easier and nicer to use than all the other installed software we have previously used to manage our practice Pros Ease of use Easy to customise Web cloud based Reliable Cons Nothing so far Review Source HF Helen F. Psychologist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Won't Look Back" August 13, 2019 5.0 Excellent. It has made my invoice and receipting process enjoyable and professional. I love the note templates which I have customised and continue to adapt to my needs as I get used to the system. It has helped me realise how much I was judging prior to changing over and I really enjoy the support it gives my psychology practice each day. I now feel confident to run groups and expand my practice with the on-line booking system. It has put the fun back into my administration tasks for which I am immensely grateful. I look forward to opening my program and have been surprised how quickly it has become a natural part of my working day. I only regret not getting it earlier. Thanks execuitve and Power Diary. Pros Ease of use, great support via Help button, instant customer service, cost effective, SMS reminders to avoid client non-attendance and fantastic range of options. Cons Cost of the SMS messages, that I didn't start it earlier, it's hard to find fault with it. Thanks for a great product! Review Source Response from Zanda August 19, 2019 Hi Helen, thanks so much for your review! We love to hear that Power Diary is helping to put 'the fun back into your administration'! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.