# Page 7 | Zanda Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Zanda the right Massage Therapy solution for you? Explore 204 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/180530/Power-Diary/reviews

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Zanda

4.6 (204)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 7 - Reviews of Zanda

## Showing most helpful reviews

Showing 151-175 of 204 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SM

Sue M.  
owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Power Diary's review"

May 30, 2019

4.0

na

Pros

definitely helps me manage and organize my work and private life

Cons

Constant changes and more clicks and scrolling needed to get to commonly used features over time.

Review Source

Response from Zanda

June 3, 2019

Thanks for your review Sue. Yes, technology certainly moves at a fast pace! You'll be pleased to know though that we do a 'click count' whenever we release an upgrade or new feature to make sure you can navigate Power Diary with as few clicks as possible.

LM

Leesa M.  
Occupational Therapist  
Hospital & Health Care  
Used the software for: 2+ years

### "Calms my practice"

July 15, 2019

5.0

Using PowerDiary has allowed me to decrease the time spent on writing client notes, creating practice reports as well as reducing the amount of paper I use in my business.

Pros

I love how I can log in from my computer or tablet, allowing me to keep my documentation in my mobile business up to date.

Cons

I would like it if I could modify a saved file without having to then save it externally to upload again.

Review Source

MA

Margoth A.  
Social Worker  
Hospital & Health Care  
Used the software for: 2+ years

### "Allied health profesional"

July 16, 2019

5.0

I have use powerdairy for eight years and has never felt disappointed

Pros

I love the soft were is easy friendly to use

Cons

The tutoring on line and updates . Record keeping and the

Review Source

Response from Zanda

July 19, 2019

Hi Margoth, Thanks for your review - although it looks like it might have been cut off mid sentence. If you have suggestions, please send them through to us. Very glad to hear that you're still happy with Power Diary after all this time! -- Fiona

Mark C.  
Webmaster  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Our Team Loved This software"

February 6, 2020

4.0

Overall I would tell anyone was was working in the health, nutrition field, looking to transition from a pen and paper to online to use this software. If they have the business to support the need, this is a great first step.

Pros

Our team was looking for a software that gave them the ability to share notes with one another and the big thing was sharing meal plans. The ability to upload those things and share with clients was a game changer and allowed clients and coaches to share information easily.

Cons

This software was great, the integration with all of the application we used, the calendars, the reminders, the text messaging and the templates were an amazing addition.

Review Source

JM

John M.  
Podiatrist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Efficiently manage your clients"

June 11, 2019

5.0

Very happy overall. I like that I can access PowerDiary from any computer at work, at home or on my mobile. Lodging Medicare claims though PowerDiary is a time saver. I like seeing the snap shot of the week on one screen.

Pros

The Diary is central and it is easy to access other functions from the diary screen.

Cons

The process to lodge a bulk billed claim to Medicare is not immediately intuitive.

Review Source

TW

Terri W.  
Social work  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "No shows/late cancellations not recorded in clinical progress notes easily"

June 5, 2021

4.0

Pros

Its easy to use for the most part. Thank you

Cons

No shows/late cancellations not recorded in clinical progress notes easily. It would help for the system to automatically send No shows/late cancellations to progress notes so clinicians can keep track of this in the progress notes, especially if we get subpoena (this would help us a lot).

Review Source

LSJ

Lisa Simone J.  
Executive Director  
Mental Health Care  
Used the software for: Less than 6 months

### "Highly recommended!"

August 13, 2019

5.0

I think it's best to be honest with reviews and so I am generally quite critical but I can wholeheartedly recommend Powerdiary and don't have anything negative to say at all!

Pros

Powerdiary is incredibly intuitive, I have looked at nearly all of the alternative systems on the market and knew straight away that this was the one for us. The support is second to none, I received two hours of one-to-one free training with the option of more if needed. I think it's priced perfectly too and will grow in line with our practice. I haven't fully tested the invoicing/financial side yet but it looks like it will make our accounting more robust and streamlined in the long term.

Cons

We are a psychotherapy practice and so would like to be able to use codes instead of full names to protect the privacy of our clients.

Reason for choosing Zanda

Cost/user-friendly/training/very easy diary

Review Source

Response from Zanda

August 19, 2019

Hi Lisa, Thanks for your lovely review - we really appreciate getting feedback like this.

WH

Wilhelm H.  
Clinical Psychologist  
Mental Health Care  
Used the software for: 2+ years

### "Impresssed"

May 28, 2019

5.0

It saves money and I know more who is coming to their appointment and who is not

Pros

Power Diary is easy to use and very reliable. The cost of the program is offset with the amount of clients who don't miss an appointment or when cancelling I can book people on waiting list.

Cons

Recent changes require more steps than before for leaving messages to the client

Review Source

FC

Fiona C.  
Mental Health Social Worker  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Excellent system "

July 17, 2019

5.0

It have saved me so much time, not having to manually create invoices or keep excel documents for payments. It has been great going electronic for all my notes and made everything more organised.

Pros

This software had streamlined my private practice - I work over 2 clinics and means I have one easy system for appointments, financial reports and clinic notes.

Cons

I don’t have any issues with the software

Review Source

Response from Zanda

July 19, 2019

Hi Fiona, great to hear that Power Diary is saving you lots of time. That's exactly what we aim to do! Great to have you onboard! -- (Another!) Fiona

DM

Doreen M.  
CBT therapist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great software "

March 9, 2023

5.0

Pros

The scheduling process is easyThe billing option is very useful The messaging tool is really helpful because I can communicate with my clients about their appointments Easy to set up my own notes template

Cons

I have not come across any cons at the moment

Review Source

MA

Margaret A.  
Nurse Practioner  
Hospital & Health Care  
Used the software for: 6-12 months

### "Power Diary review"

July 16, 2019

5.0

My business could not function without this program. It enables our staff to work any where. Simply copy and paste notes into other programs as required to meet documentation standards. The initial training and followup helps us customise power diary to meet our business needs.

Pros

Ease of use for multiple employees to review the records. Feedback letters. Customise the program to suit the business Reports to monitor the business effectiveness

Cons

So many functions and unsure if all were necessary until we came more familiar with the program.

Review Source

Response from Zanda

July 19, 2019

Thanks so much for your review, Margaret! Great to hear Power Diary is helping your business expand and allowing people to work from anywhere! -- Fiona

DW

David W.  
Principal  
Medical Practice  
Used the software for: 2+ years

### "Excellent product"

June 11, 2019

5.0

Nice look. Easy to get used to and train staff in its use. Far easier and nicer to use than all the other installed software we have previously used to manage our practice

Pros

Ease of use Easy to customise Web cloud based Reliable

Cons

Nothing so far

Review Source

HF

Helen F.  
Psychologist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Won't Look Back"

August 13, 2019

5.0

Excellent. It has made my invoice and receipting process enjoyable and professional. I love the note templates which I have customised and continue to adapt to my needs as I get used to the system. It has helped me realise how much I was judging prior to changing over and I really enjoy the support it gives my psychology practice each day. I now feel confident to run groups and expand my practice with the on-line booking system. It has put the fun back into my administration tasks for which I am immensely grateful. I look forward to opening my program and have been surprised how quickly it has become a natural part of my working day. I only regret not getting it earlier. Thanks execuitve and Power Diary.

Pros

Ease of use, great support via Help button, instant customer service, cost effective, SMS reminders to avoid client non-attendance and fantastic range of options.

Cons

Cost of the SMS messages, that I didn't start it earlier, it's hard to find fault with it. Thanks for a great product!

Review Source

Response from Zanda

August 19, 2019

Hi Helen, thanks so much for your review! We love to hear that Power Diary is helping to put 'the fun back into your administration'!

LL

Lisa L.  
Psychologist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great program"

May 28, 2019

5.0

We love the text messages and ability to do reports, send bulk emails and generate letters

Pros

Customer support is quick and efficient

Cons

Cost of program and SMS is a bit expensive

Review Source

Response from Zanda

July 19, 2019

Hi Lisa, Thanks so much for your review. Yes the SMS's do cost a bit but they should also be saving you a lot in reduced no-shows! Glad to have your feedback! -- Fiona

JB

Judy B.  
Remedial massage therapist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Best Decision "

July 16, 2019

5.0

No more hardcopy diary... it's been a god send using such a fabulous electronic diary and management software

Pros

It's so essy to use. Does everything from the appointments to invoices, to the report for my accountant at the EOFY.

Cons

If you accidentally hit back, it exits the software ...

Reason for choosing Zanda

I'd used Powerdiary with a mobile massage company and it was so easy to use ...

Review Source

Response from Zanda

July 19, 2019

Hi Judy, glad to hear that you're free of the hardcopy diary! Thanks for your lovely review. --Fiona

TW

Todd W.  
Physiotherapy Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Power Diary"

May 29, 2019

5.0

As a Physiotherapist, Power Diary satisfies all my requirements.

Pros

50% off start-up offer. Ease of use. Mobile online diary system. Track of payments for tax/BAS purposes. Prompt customer service, and easily resolved queries.

Cons

There is none. No experience with other software to compare to.

Review Source

RH

Roscoe H.  
Physiotherapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Use in a Physiotherapy Practice"

May 29, 2019

4.0

Pros

Easy to update progress notes quickly during / following appointments Appointment reminders are helpful to confirm scheduled appointments

Cons

Initially I was unable to electronically submit DVA invoices

Reason for choosing Zanda

Simple methods for sending invoices / accounts electronically

Review Source

PP

Paul P.  
Clinical and Forensic Psychologist  
Hospital & Health Care  
Used the software for: 6-12 months

### "Power Diary Review"

July 17, 2019

5.0

My experience of power diary has been a very positive one. It’s helped me better track my cash flow, my patient flow and my referral streams. I don’t really have any complaints about it.

Pros

I like that it is so simple and straightforward. It saves me a lot of time and money with all of my practice administration and allows me to keep track of things like when letters are due and things of that nature.

Cons

There’s no real mobile app. Having software with better IOS functionality would be very helpful

Review Source

Response from Zanda

July 19, 2019

Thanks very much for your review, Paul! Glad to hear Power Diary is helping with your cash flows, patient flows and referrals! --Fiona

CH

Cassandra H.  
Office Administrator  
Medical Practice  
Used the software for: 2+ years

### "AMAZINGLY SIMPLE TO USE"

May 30, 2019

5.0

I have been using Power Diary for 4 years and it is the simplest calendar booking program I have ever used.

Pros

I love the simplicity of it , it is very easy to navigate your way around, finding clients, looking at invoices.

Cons

Nothing comes to mind. I would recommend to everyone

Review Source

JG

Julie G.  
Podiatrist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "The full package"

July 12, 2019

5.0

The fact it sends texts the day before to patients has reduced non attendance. I can access it on my phone which is great for when someone calls when I'm not in the office. Syncs with xero to make my accounting easy.

Pros

The diary and billing all together. All the patient information is at your fingertips.

Cons

Sometimes you accidently move appointments especially in phone mode.

Review Source

Response from Zanda

July 16, 2019

Thanks for your lovely words, Julie. Love that you refer to Power Diary as the "full package"!

JZ

Joanna Z.  
Psychologist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Very good program"

June 11, 2019

5.0

It has been mostly positive.

Pros

Multiple user features; upload files and reports feature; MEDICARE compatibility; Notes writing feature; Reports features

Cons

When writing notes, there is no feature of bold, underlining features, nor different font size.

Review Source

TR

Therese R.  
Speech Pathologist  
Hospital & Health Care  
Used the software for: 2+ years

### "great for managing group therapy"

June 11, 2019

5.0

excellent customer service

Pros

it's easy to manage group sessions and the only software I found that allows this function.

Cons

would like to be able to run the group name changes through, but i think this is upcoming development

Reason for choosing Zanda

group session options

Review Source

AB

Alexandra B.  
Psychologist  
Mental Health Care  
Used the software for: 2+ years

### "Great practice management software"

June 11, 2019

4.0

Very positive. Greet product that is continually improving.

Pros

The customer support is excellent. The team often make software changes based on our feedback.

Cons

Pages can take some time to load, even when office WiFi is fine.

Reason for choosing Zanda

The free trial impressed us

Review Source

AC

Antonia C.  
Director  
Hospital & Health Care  
Used the software for: 2+ years

### "Reasons for choosing and staying with Power Diary "

June 12, 2019

4.0

It has helped productivity and reliability.

Pros

The software is easy to use and offers a range of useful features. It saves time when invoicing clients and stores all necessary information in one place.

Cons

I can think of no negatives at this time.

Review Source

KB

Kirstin B.  
Director / Clinical and Forensic Psychologist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "I have happy practitioners"

August 13, 2019

5.0

So far, we're wrapped with it. It's cost effective in comparison to other platforms, easy to use and makes a practitioner's life easier.

Pros

It seems very intuitive to use - although I've contacted support a fair bit to get up and running (and they've been great) - there is a lot about PD that has made sense just by 'playing around'. The integration with Stripe makes it SO easy to take payments. Writing (using my iPad etc.) directly into client's clinical notes during session (just like writing in a notepad) - although a bit cumbersome - saves us SO much time. My team are wrapped with this product.

Cons

The knowledge library or 'help' database hasn't been as easy to use as I'd hoped. My searches can sometimes yield no results. I also think screen shots of steps (in the knowledge library) would make things HEAPS easier to understand.

Review Source

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