# Page 8 | Zanda Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Zanda the right Massage Therapy solution for you? Explore 204 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/180530/Power-Diary/reviews

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Zanda

4.6 (204)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of Zanda

## Showing most helpful reviews

Showing 176-200 of 204 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AC

Angelo C.  
Clinical Psychologist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "PowerDiary use"

August 14, 2019

5.0

Very happy with this product, the ease associated with using it, and the great technical support offered.

Pros

Simple system to operate and great technical support.

Cons

Does not yet include a confidential communication system for emails to GPs of sensitive information. No longer offering technical support over the telephone.

Reason for choosing Zanda

Ease of use for a psychology practice and cost effectiveness.

Review Source

NK

Nicholas K.  
Senior and Principal Psychologist  
Mental Health Care  
Used the software for: 2+ years

### "User friendly practice management system"

June 4, 2019

4.0

Good.

Pros

I'm still using the system. I like that there are continual improvements to the system.

Cons

loss of default-contact details when an invoiced is saved; SMS costs.

Reason for choosing Zanda

Australian and promoted by the APS.

Review Source

ST

Sue T.  
CEO Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Best Practice Software"

May 28, 2019

5.0

Running the day to day business is very good. Minimal glitches and always very quick response.

Pros

Tech Back up Functionality really works very well for us

Cons

Changes are made without notifying us otherwise great

Review Source

FM

Fabian M.  
Director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Been great"

June 11, 2019

5.0

The use of Mail Chimp I am not ofay with but would be beneficial to use more of

Pros

Evolving product changing for the better

Cons

Nothing too much as it kept changing for the better.. sms cost was the only thing

Review Source

JB

Josh B.  
Chief Physiotherapist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Power Diary review"

July 16, 2019

4.0

Great software to initially start my business with. Very easy to use and also easily accessible from my phone, which allows me to update and put in appointments on my phone

Pros

\-Easy to use and user-friendly interface -Speedy customer support

Cons

\-Inability to bulk send text messages to clients regarding special offers or 6 monthly specials after initial assessment

Review Source

CL

Clair L.  
Clinical Psychologist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Always improving"

June 11, 2019

5.0

I am very happy with Power Diary.

Pros

Power Diary is easy to use and has lots of functions. It is reliable and works seamlessly. The team at Power Diary are constantly updating the program and are really responsive to user suggestions.

Cons

We have a large practice so the costs add up with SMS sending and monthly charges.

Review Source

DJ

Daniel J.  
Personal trainer  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Feedback"

May 28, 2019

4.0

Customer service is great

Pros

Simple, basic for the fitness industry no unnecessary components

Cons

Not an entirely fitness only software product.

Review Source

JS

Jesse S.  
Physiotherapist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "A helpful software for a small scale physical therapy practice "

April 10, 2023

4.0

Pros

Customizability for practitioners when patients book or cancel, ease of client portal functionality, stripe integration, medicare and dva integrations, customer support team,

Cons

The inability for clients to pay for group sessions via strip, lack of integrations to other softwares e.g. square

Switched from

[Nookal](https://www.capterra.com/p/190479/Nookal/)

Lack of features on Nookal and high price

Review Source

IB

Isabella B.  
Behaviour Support Practitioner  
Mental Health Care  
Used the software for: Less than 6 months

### "Easy to use"

November 9, 2023

5.0

Pros

Power Diary is very easy to use when looking at your availability for the week. The client profile features are also very helpful.

Cons

Nothing! I think it's great and everyone should use it

Review Source

Response from Zanda

December 19, 2023

Hi Isabella, we're absolutely delighted to hear such positive feedback about Power Diary! It's wonderful to know that you find our platform easy to use, especially when it comes to checking your weekly availability. We're also glad that the client profile features are proving to be helpful for you. Your enthusiastic endorsement means a great deal to us, and we're thrilled that you think so highly of Power Diary. Thanks again! - Irina

lQ

liz Q.  
Head of Administration  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Love Power Diary"

June 12, 2019

5.0

Pros

Ease of use. Constantly improving. Great support

Cons

No option to colour code clients in setup

Review Source

EK

EKATERINI K.  
DIRECTOR PODIATRIST  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "REVIEW"

August 14, 2019

3.0

LANGUAGE ISSUES. NEED TO BE ABLE TO TYPE IN GREEK AND IT WILL NOT ALLOW

Pros

ABLE TO ACCESS ANYWHERE AND EVERYWHERE. LOTS OF FEATURES

Cons

CONSENT TO BE EASIER - FINGER SCAN TO BE AVAILABLE TO AVOID PAPER USAGE FOR THE ENVIRONMENT OTHER LANGUAGES TO BE USED AS NAMES ARE NOT THE SAME IN ENGLISH

Alternatives considered

[Cliniko](https://www.capterra.com/p/180878/Cliniko/)

Reason for choosing Zanda

PRICE AND PERSUASION FROM OTHERS

Review Source

Response from Zanda

August 19, 2019

Hi Ekaterini, Thanks so much for taking the time to give us feedback. At the moment Power Diary is only setup for English - I'm sorry if that causes issues for you. If we get enough requests for other language support we'll look at changing this. Fiona

TT

Tracey T.  
Speech Pathologist  
Hospital & Health Care  
Used the software for: 6-12 months

### "Easy to Use Software"

July 16, 2019

4.0

Electronic text message reminders with the option to cancel sessions enables me to provide additional appointments to students on the waiting list. The automatic and easy options for invoicing has streamlined the time taken to create end of month invoicing. Power Diary has many other features which I am yet to discover.

Pros

Electronic text message reminders Invoicing software options.

Cons

Too many pages to scroll through to access the notes section

Review Source

GI

Georgina I.  
Psychologist  
Mental Health Care  
Used the software for: 1-2 years

### "Great for psychologists"

July 16, 2019

4.0

Really good for psychology practices

Pros

Like the function of attaching files to each note, being able to design multiple note templates

Cons

Interface is a bit dated, would like to have shortcut to must used functions within clients

Review Source

TR

Therrie R.  
psychologist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "good value"

July 16, 2019

5.0

booking clients, sending reminders, arranging Medicare payments,

Pros

It is easy to use and mostly reliable. (why do I have to write a novel here?)

Cons

it has a habit of autofilling with the wrong information when I don't want it to

Review Source

KT

Katina T.  
Cbt therapist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Straightforward , professional "

July 16, 2019

4.0

It’s the most economical with great features, would be even better if the cons were resolved !

Pros

Invoicing with ease, really like being able to email invoices which have been attached to emails, easy to use with good functionality, Good having the chat function Also system is reliable

Cons

Emailing from yahoo account doesn’t always reach clients this is a particular problem if they’re waiting for a email from me! Would be great if you could send automated questionnaires which upload into patients file l

Review Source

Response from Zanda

July 19, 2019

Hi Katina, Thanks for your review. Glad to hear you like the invoicing functionality, and the ability to chat with our team! If you haven't already, please contact our team about your emailing issues. We also have some plans in the pipeline relating to new client forms! Stay tuned!

AT

Alanda T.  
Clinical Psychologist  
Hospital & Health Care  
Used the software for: 6-12 months

### "Quick and Easy"

July 12, 2019

5.0

But support is excellent so that really helps with the initial hurdle.

Pros

Makes payments and Medicare rebates so simple and fast you might rethink your need for an admin assistant. I did.

Cons

Setting it up is tiresome and getting familiar with procedures is hard

Review Source

Response from Zanda

July 16, 2019

Hi Alanda, Thanks so much for your lovely review. Glad to hear Power Diary has made your payments and Medicare rebates a lot faster!

EC

Emma C.  
Practice Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Well thought out needs a few adjustments"

July 15, 2019

4.0

Overall a good software program for the price!

Pros

The support with the program is phenomenal. It is relatively easy to set up and to use.

Cons

The Medicare DVA integration does NOT allocate payments once paid. This takes up a lot of time having to manually download the report and allocate off each individual patient file/invoice.

Review Source

XJ

Xanthe J.  
Administration Officer  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great schedule management "

July 1, 2021

4.0

Pros

Easy to use, integration features, and is quite a robust scheduling software.

Cons

Not as visually appealing as other scheduling softwares I’ve used.

Review Source

GM

Gerry M.  
Psychologist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great service. Always get back to me quickly and very helpful. "

May 30, 2019

5.0

Great

Pros

Easy to use. Simple. Great service Confidential

Cons

I’ve had a couple if small issues sending invoices from my email

Review Source

AE

Alison E.  
Psychologist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Review after using for 13 months"

July 12, 2019

4.0

Pros

Convenience of iPad use in multiple locations

Cons

The new look side panel in the appointment diary. Creating an invoice is now confusing and inefficient. The old look was straightforward and user friendly. I would like to have the option to keep using it.

Review Source

Response from Zanda

July 17, 2019

Thanks for sharing your thoughts. It'd be great to learn more about your experiences with the new Appointment Panel. If there are any aspects that are making it less efficient for you to use please let us know via support@powerdiary.com or jump on a live chat. - Damien

LJ

Lisa J.  
Psychologist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Powerdiary"

July 16, 2019

5.0

Pros

Simple automative system, rapport, note taking

Cons

Cost, cant hand write noted into it, time to set up and learn

Review Source

KM

Kerri M.  
Counsellor  
Individual & Family Services  
Used the software for: 6-12 months

### "Make your Life Easy"

August 20, 2019

5.0

The system saves me time and having to remember to send client reminders and invoices

Pros

As a Sole Trader, my time is limited and the ease of the initial set up was fantastic! The systems has lots of bells and whistles however my favourite component is the SMS reminders as it’s one less thing I need to worry about during my working week.

Cons

Not being able to set up 2 different invoice templates as I work across a few different locations

Review Source

Response from Zanda

August 22, 2019

Thanks for the great review Kerri! Let us know if we can help your with your invoice setup. Whilst we don't have separate templates for different locations, information specific to each location can be merged onto the invoice automatically. - Damien

LM

Lorelie M.  
Speech Pathologist  
Hospital & Health Care  
Used the software for: 2+ years

### "Great for healthcare professionals"

May 29, 2019

5.0

I've been using powerdiary across 2 work places for 7 years now. Great service for booking client appointments

Pros

I like that I can set up for clients to get automatic text reminders about their upcoming appointments.

Cons

Still getting used to the updated format and have to click edit mode to change details of appointment

Review Source

ST

Stacey T.  
Receptionist  
Mental Health Care  
Used the software for: 6-12 months

### "Easy to use"

August 15, 2019

5.0

Pros

We have found the program to be easy to use, keeping appointment records etc all in the one place

Cons

Would love to have automated forms for new clients.

Review Source

rW

roxanne W.  
Psychologist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Power Diary Review"

July 16, 2019

4.0

Pros

Easy to use and plug ins and functionity

Cons

Multi users dairies do not notify when appointment slot is alredy taken by other therapist

Review Source

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