---
title: "Sense Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Sense Software - reviews, pricing plans, popular comparisons to other Talent Management products and more."
source_url: "https://www.capterra.com/p/180547/Sense/"
page_type: "product"
language: "en"
publication_date: "2026-11-09"
---

# 

 Sense Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 9, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Sense

## What is Sense?

Upgrade to the premier talent management software. Your team knows what ideal talent management looks like, but probably struggles to make it happen. Create the perfect cadence of welcomes, reminders, and check-ins for each stage of the contractor lifecycle with Sense's journey builder. Then leave the how to us. Stop wasting team efforts on overwhelming manual follow up and refocus them where they'll have an impact: connecting with talent and growing the business.

## What is Sense used for?

[Staffing Agency](https://www.capterra.com/staffing-agency-software/)[Talent Management](https://www.capterra.com/talent-management-software/)[AI Recruiting](https://www.capterra.com/ai-recruiting-software/)

Top alternative

Featured

Overall rating

Based on 38 user reviews

Reviews sentiment

Positive

95%

Neutral

0%

Negative

5%

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Sense?[Manage this product listing](https://www.g2.com/products/sense-sense/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Sense

4.7 (38)

VS.

[4.3 (3,081)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (38)

Ease Of Use

4.3 (3,069)

Value For Money

4.7 (29)

Value For Money

4.2 (2,497)

Customer Service

4.8 (33)

Customer Service

4.2 (2,676)

## Sense alternatives

Highest Rated

[4.6 (1,268)](https://www.capterra.com/p/226634/CEIPAL-ATS/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (1,305)](https://www.capterra.com/p/125768/Zoho-Recruit/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)

[4.4 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/144645/Employment-Hero/)

[Crelate](https://www.capterra.com/p/133064/Crelate-Talent/)

[4.5 (443)](https://www.capterra.com/p/133064/Crelate-Talent/reviews/)

Starting price

$119.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/133064/Crelate-Talent/)

## FAQs about Sense

Overview

### Which roles and teams benefit most from Sense?

Sense is most used by recruiters, recruiting consultants, and staffing specialists who manage candidate outreach, sourcing, and placement communication. Recruiting operations leaders and branch managers use it to oversee team activity and staffing workflows, while marketing and account teams support engagement campaigns and client relationship follow-up.

Answer based on 38 reviews

Overview

### What company size and specific industries is Sense built for?

Sense is designed for recruiting and talent acquisition teams at businesses of all sizes, with particular fit for staffing agencies and organizations that manage high-volume hiring. It serves companies that need support across recruiting operations, regardless of size, while being especially relevant in staffing-focused and large-scale hiring environments.

Features and Usability

### What are the key features of Sense?

Sense includes applicant tracking, candidate management, and recruitment management for talent acquisition workflows. It also offers job posting, interview scheduling, interview management, and resume parsing with resume search. Additional features include pipeline management, configurable workflow, onboarding, SMS messaging, reporting and analytics, and third-party integrations.

Integrations

### Which third-party tools and platforms does Sense integrate with?

Sense integrates with 10+ third-party platforms for ATS, HR, and enterprise tools, including Bullhorn, Greenhouse, iCIMS, JobDiva, SmartRecruiters, Workday Talent Acquisition, SAP SuccessFactors Recruiting, Oracle Talent Management Cloud, Microsoft, and Zoom Events and Webinars. It also connects with Avionté, CEIPAL ATS, TargetRecruit, Healthcare ATS, SAP Customer Experience, and Microsoft Defender for Endpoint.

Answer based on 4 reviews

Getting Started and Support

### What training and onboarding options does Sense offer?

Sense provides live online sessions, webinars, documentation, and videos for team training. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference materials for setup, feature review, and ongoing learning.

Answer based on 2 reviews

Getting Started and Support

### What customer support options does Sense offer?

Sense provides Email/Help Desk, FAQ/Forum, Knowledge Base, and 24/7 Live Rep support. Reviewers describe the support team as helpful and quick to turn things around, though a few mention uneven knowledge and difficulty getting answers for more complex setup or content changes.

Answer based on 4 reviews

## Features

AI summary

Based on 2,926 Talent Management reviews

Capterra data shows that buyers of Talent Management software rank the following features as their top priorities:

-   **Applicant Tracking** (**47%** of reviewers rated this feature as critical)
-   **Employee Management** (**51%**)
-   **Self Service Portal** (**38%**)

Sense includes **Applicant Tracking** and **Self Service Portal**, so teams can manage candidate pipelines and give users direct access to key information and actions. However, it does not include **Employee Management**. Instead, the product offers **Reporting/Analytics** (**41%**) and **Recruitment Management** (**46%**), which give businesses better visibility into hiring performance and more control over recruiting workflows, helping teams make informed decisions and handle talent processes more efficiently.

Self Service Portal

3.5 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

Reporting/Analytics

3.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Recruitment Management

4.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Tools to find, assess, and hire suitable candidates for a job within an organization

Onboarding

4.2 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Candidate Management

3.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Build, track, and maintain relationships with candidates

For Staffing Agencies

4.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Software addresses specific needs of staffing agencies

Sense 42 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Candidate Management: Build, track, and maintain relationships with candidates
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Email Templates: Pre-made examples and templates for emails
- For Staffing Agencies: Software addresses specific needs of staffing agencies
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Interview Management: Create and track interviews with a reminder system
- Interview Scheduling: Plan, organize and set up the date, time and location of a candidate's individualized interview
- Job Posting: Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site)
- Job Requisition: Request a new hire, explain the need, and determine available budget
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
- Pipeline Reports: Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals.
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Reporting: Active reporting of data and metrics
- Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Resume Database: A searchable repository of candidate profiles
- Resume Parsing: Automates the extraction and analysis of key information from resumes or CVs
- Resume Search: Search through the software for stored resumes
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- SMS Messaging: Send messages via SMS
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Talent Acquisition: Recruiting, tracking, and interviewing candidates and onboarding/training new employees
- Talent Management: Integrate with Talent Managment software to better track learners progress and training sessions
- Task Management: Create, manage and track all task activities and progression
- Temporary Staffing: Software addresses specific issues of agencies that provide temporary workforce to their clients
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.7 (38)

4.7

Based on 38 reviews

## Pricing

Value for money

4.7 (29)

### Starting price

Free trial not available

Value for money

4.7 (29)

4.7

Based on 29 reviews

## Integrations

[

Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[

CEIPAL ATS](https://www.capterra.com/p/226634/CEIPAL-ATS/)[

JobDiva](https://www.capterra.com/p/129831/JobDiva/)[

Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[

ICIMS](https://www.capterra.com/p/93248/iCIMS-Recruit/)[

Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)[

Avionté](https://www.capterra.com/p/76635/Avionte-for-Staffing-Firms/)[

SmartRecruiters](https://www.capterra.com/p/123833/SmartRecruiters/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (33)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (33)

4.8

Based on 33 reviews

## User reviews

Overall rating

4.7

Based on 38 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(32)

4(4)

3(0)

2(1)

1(1)

Mentioned topic

Recent reviews first, then most helpful

Verified Reviewer

Associate Recruiter

Used the software for: Less than 1 year

### "Great!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 9, 2019

I love it.

Pros

Its easy to use and you can use it on any software.

Cons

I Don't like how when i use the text message on there as soon as i press enter it sends the message, so it just makes it awkward.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

David O.

Area Manager

Used the software for: 1-3 years

### "Using Sense Makes Sense..."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 13, 2022

Every department in our company is benefiting from the use of the Sense Software. Operations uses it for important reminders, holiday schedules, timecard reminders. Human Resources sent out important messages for field workers such as breaks and lunch reminders as well as messages for heat stroke illness awareness during the summer. Recruiting team uses the software for onboarding, communication, and dispatching the field employees.

Pros

The most effective feature are the templates for the recruiting team and our operations team. We use it to move along candidates in the hiring process. The next step is to use Sense for dispatching and tracking notes into our database. Operations team uses Sense for important messages for communication with field workers as well as weekly reminders on timecards.

Cons

The Con was the setup process of getting "Sense" to work the way we wanted. It was a necessary evil that we had to get good information setup first for it to work properly. Now that we got past the templates and auto messages the software saves tons of time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

DBM

Used the software for: Less than 1 year

### "Importance of Automation of Communication to Candidates, Clients, and Internal Team"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

September 6, 2019

Pros

Ease of Use, Analytics, and Flexibility. We are able to automate the communication required by our recruitement teams for Candidate/Client engagements.

Cons

Bugs still being worked out, turnaround time of issues being resolved

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KK

Karrah K.

Front Desk

Used the software for: Less than 1 year

### "Using Sense Messaging is like Singing My ABC's - Effortless "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 12, 2019

Pros

The most positive experience I've had with Sense Messaging came when our company had purchased new phones that were internet based. We had the phones for a few days and one day they decided to answer and then disconnect after the conversation between myself and the client had briefly been started. Ideally one would call them back, but our phones were in disconnect mode. After the disconnect was made, I quickly jumped on my Sense, contacted the client, apologized, explained the concern at hand and continued to converse through the Sense Messaging System. This product is wonderful in its use for our business since we are speaking with clients and candidates all day long. Sense Messaging is efficient, business and user friendly, easy to use, prompt reliable and effortless beyond words.

Cons

Throughout my organization's use of Sense Messaging in the year 2019, I of course have had my fair share of affairs with the product. Thankfully rep with Sense Messaging has been phenomenal with addressing the troubles I've had in the past. The part of the package that I have personally liked least of all is in my use of broadcasts. I send out friendly text reminders for our candidates reminding them of their interviews for the following day. I appreciate that Sense Messaging has added the feature to edit and or delete a broadcast for which I have had the pleasure of using from time to time. Unfortunately, I do not enjoy scrambling through the broadcasts to locate who belongs to which broadcast as they are titled: Broadcast (Number) in order to edit or delete. The task is time consuming but bearable when need be.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

OM

omar M.

Recruiter

Used the software for: 1-3 years

### "Sense Review"

5.0

September 9, 2024

My overall experience with Sense is positive. It was very easy to communicate with clients.

Pros

The best part about sense was how quickly I was able to pull up information about previous conversations.

Cons

The thing I liked least about Sense was that it was unavailable for us for long periods of time. Only on two occasions but it did hinder my teams work.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Heath L.

Vice President of Operations

Used the software for: Less than 1 year

### "Sense Platform "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 3, 2019

Sense has created an automated way to ensure consistent practices in our organization of staying in front of our employees and contractors, giving them a voice. It has been a part of our hiring, employment, and redeployment, processes. It has also allowed us to take advantage of our inactive candidates that is difficult to keep up with, when you have over 6.7 million profiles in your system. Last;y we have used this to communicate changes in process and for things such as in-climate weather. This has freed up considerable time for our staff while providing personalized communication.

Pros

Use of automation in connecting with our over 8k contractors throughout the US at once. Using the technology to push a better experience for our employees and clients. Also, we have used the technology to enforce and enhance our internal training and communication. Having a better pulse on our business with real-time analytics to make better business decisions.

Cons

Reporting in the platform is sometimes harder to analyzed for certain workflows. BI reporting or deliverable reports would enhance the platform with all filed map-able.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Recruitment Sourcing Specialist

Used the software for: Less than 1 year

### "Sense Review"

5.0

October 15, 2024

My overall experience with Sense was an easy software to use and communicate with my candidates.

Pros

What I liked most about Sense was how easy it was to use the software and communicate with my providers.

Cons

There was nothing that I disliked about Sense.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Senior Systems Specialist

Used the software for: 1-3 years

### "Take your engagement to the next level with Sense!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 31, 2019

Sense has allowed us to effectively engage our contractors through two main phases of their life cycle. The pre-deployment phase and once they are on assignment. These two workflows have helped us identify and target issues for failure to start contractors and fall off through out the first 30 days of assignment. Sense has also been a huge help in providing our clients with feedback on the contractor experience (training, workers in the field, job locations, etc. )

Pros

Sense allows easy customization of messaging and workflows. They offer a great analytics tabs for Sense Engage that allows you to drill down data by client/recruiter. With Sense we've been able to improve recruiter efficiency by removing several of their clerical tasks and automating those through Sense. While still having that personal 1-1 touch.

Cons

The analytics for Sense Messaging could be fleshed out a bit more. Admin capabilities on the Sense site could be better, is a bit limited in some cases.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Riya P.

Recruitment Specialist

Used the software for: Less than 1 year

### "Sense "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 6, 2019

Sense is an amazing product. It is extremely helpful to reach out to a large pool of candidates/clients /vendors etc. The response rate is 3 times better than the regular modes of contacting such as emails/phonecalls/voicemails.

Pros

Sense has great features such as integration capabilities with external applications such as Gmail, Applicant Tracking System, etc. Other is pulling contact information directly from those external applications open on the screen. Also, it offers customized templates and variables options along with text schedule. The integration works as an extension and is very easy to use.

Cons

It does not have a mobile application. However, I am using it as an app on Home Page, only drawback is it takes time to refresh.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JB

Jennifer B.

Content & Communications Manager

Used the software for: 1-3 years

### "Awesome consultant care tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 30, 2019

Pros

Automates consultant care in an easy, user-friendly way. So much flexibility in setting up campaigns and workflows. Love the easy-to-use analytics and admin dashboard. Has skyrocketed our consultant care communications with little work on our end.

Cons

There are still some features that don't exist today that would be nice, but the support team is super helpful to make up for, and it's still well worth its value today.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/180547/Sense/reviews/)

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