---
title: "Sense Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Sense Software - reviews, pricing plans, popular comparisons to other Talent Management products and more."
source_url: "https://www.capterra.com/p/180547/Sense/"
page_type: "product"
language: "en"
---

# 

 Sense Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Sense

## What is Sense?

Upgrade to the premier talent management software. Your team knows what ideal talent management looks like, but probably struggles to make it happen. Create the perfect cadence of welcomes, reminders, and check-ins for each stage of the contractor lifecycle with Sense's journey builder. Then leave the how to us. Stop wasting team efforts on overwhelming manual follow up and refocus them where they'll have an impact: connecting with talent and growing the business.

## What is Sense used for?

[Staffing Agency](https://www.capterra.com/staffing-agency-software/)[Talent Management](https://www.capterra.com/talent-management-software/)[PEO](https://www.capterra.com/peo-software/)

Top alternative

Featured

Overall rating

Based on 38 user reviews

Reviews sentiment

Positive

95%

Neutral

0%

Negative

5%

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Sense?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.sensehq.com/&name=Sense)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Sense

4.7 (38)

VS.

[4.6 (1,261)](https://www.capterra.com/p/226634/CEIPAL-ATS/reviews/)

Starting Price

Contact vendor

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (38)

Ease Of Use

4.6 (1,176)

Value For Money

4.7 (29)

Value For Money

4.6 (1,033)

Customer Service

4.8 (33)

Customer Service

4.6 (1,047)

## Sense alternatives

[4.5 (1,185)](https://www.capterra.com/p/129831/JobDiva/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.2 (10,945)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

78%

of reviewers

rated it above 4 stars

[4.5 (1,266)](https://www.capterra.com/p/125768/Zoho-Recruit/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (513)](https://www.capterra.com/p/84093/Top-Echelon/reviews/)

Starting price

$75.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/180547/Sense/alternatives/)

## FAQs about Sense

Overview

### Which roles and teams benefit most from Sense?

Sense is most used by recruiters, recruiting consultants, and talent teams that need to automate candidate outreach, manage engagement, and streamline hiring workflows. Branch and operations managers use it to improve team productivity and communication, while client-facing leaders and executives rely on it for relationship management, visibility, and process consistency.

Answer based on 38 reviews

Overview

### What company size and specific industries is Sense built for?

Sense is designed for staffing agencies of all sizes, from smaller firms to larger enterprise teams. It is built for the staffing and recruiting sector, helping agencies connect with their full talent pool through automated candidate engagement.

Talk to an expert

### More questions?

Ask our experts

Features and Usability

### What are the key features of Sense?

Sense includes applicant tracking, candidate management, and recruitment management for hiring workflows, plus interview scheduling, job posting, and onboarding. It also offers resume parsing and resume search, pipeline management, configurable workflow, reporting and analytics, alerts and notifications, SMS messaging, API access, and third-party integrations.

Integrations

### Which third-party tools and platforms does Sense integrate with?

Sense integrates with ATS, CRM, HR, and talent management platforms including Bullhorn ATS & CRM, Greenhouse, Oracle Taleo Cloud, Salesforce CMS, Workday Talent Management, iCIMS Hire, UKG Pro, and ADP HR Assist. It also connects to BrightMove, TargetRecruit, Bayard Bradford, and symplr engage.

Answer based on 4 reviews

Getting Started and Support

### What training and onboarding options does Sense offer?

Sense provides in person training, live online sessions, webinars, and documentation to support teams getting started. In person training and live online sessions can guide setup, webinars can cover product topics for groups, and documentation offers written reference material for self-paced review.

Answer based on 2 reviews

Getting Started and Support

### What customer support options does Sense offer?

Sense provides chat support. Users describe the support team as often helpful and quick to respond, though some say newer interactions feel less knowledgeable and that getting answers for advanced changes can be frustrating. Overall, support is seen as a useful part of the product experience.

Answer based on 4 reviews

## Features

AI summary

Based on 2,868 Talent Management reviews

Not all Talent Management software covers every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution:

-   **Applicant Tracking** (**47%** of reviewers rated this feature as critical)
-   **Employee Management** (**51%**)
-   **Self Service Portal** (**38%**)

Sense supports **Applicant Tracking** and **Self Service Portal**, giving teams tools to manage candidates and provide employees with direct access to important information. However, it does not include **Employee Management**. Instead, it offers other highly valued capabilities, including **Recruitment Management** (**46%**) and **Reporting/Analytics** (**41%**), which help businesses improve hiring workflows, track results, and make more informed workforce decisions.

Self Service Portal

3.5 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

Recruitment Management

4.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Tools to find, assess, and hire suitable candidates for a job within an organization

Reporting/Analytics

3.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Onboarding

4.2 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Candidate Management

3.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Build, track, and maintain relationships with candidates

For Staffing Agencies

4.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Software addresses specific needs of staffing agencies

Sense 42 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Candidate Management: Build, track, and maintain relationships with candidates
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Email Templates: Pre-made examples and templates for emails
- For Staffing Agencies: Software addresses specific needs of staffing agencies
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Interview Management: Create and track interviews with a reminder system
- Interview Scheduling: Plan, organize and set up the date, time and location of a candidate's individualized interview
- Job Posting: Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site)
- Job Requisition: Request a new hire, explain the need, and determine available budget
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
- Pipeline Reports: Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals.
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Reporting: Active reporting of data and metrics
- Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Resume Database: A searchable repository of candidate profiles
- Resume Parsing: Automates the extraction and analysis of key information from resumes or CVs
- Resume Search: Search through the software for stored resumes
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- SMS Messaging: Send messages via SMS
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Talent Acquisition: Recruiting, tracking, and interviewing candidates and onboarding/training new employees
- Talent Management: Integrate with Talent Managment software to better track learners progress and training sessions
- Task Management: Create, manage and track all task activities and progression
- Temporary Staffing: Software addresses specific issues of agencies that provide temporary workforce to their clients
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.7 (38)

4.7

Based on 38 reviews

## Pricing

Value for money

4.7 (29)

### Starting price

Free trial not available

Value for money

4.7 (29)

4.7

Based on 29 reviews

## Integrations

[

Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[

ICIMS Hire](https://www.capterra.com/p/93248/iCIMS-Recruit/)[

Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)[

UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[

BrightMove](https://www.capterra.com/p/26690/BrightMove-Recruiting-Software/)[

Oracle Taleo Cloud](https://www.capterra.com/p/132229/Oracle-Taleo-Cloud-Service/)[

ADP HR Assist](https://www.capterra.com/p/173960/HR-Assist/)[

TargetRecruit](https://www.capterra.com/p/81922/TargetRecruit/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (33)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (33)

4.8

Based on 33 reviews

## User reviews

Overall rating

4.7

Based on 38 reviews

Filter by rating

5(32)

4(4)

3(0)

2(1)

1(1)

Mentioned topic

Sorted by most recent

AL

Andrea L.

Recruiting Specialist

Staffing and Recruiting

### "Sense Messaging Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 24, 2024

Sense Messaging is a valuable tool for recruiters looking to improve candidate engagement and streamline communication processes. Its automation and two-way SMS capabilities offer a fast and effective way to reach candidates and clients, particularly in a high-volume environment. The integration with Erecruit further enhances workflow efficiency, making it a great solution for staffing agencies looking to enhance their messaging strategy.

Pros

Ability to schedule and send mass texts to employees. Integrates with Erecruit.

Cons

Limited to SMS, so recruiters relying heavily on other communication channels (like email or social media) may need to use additional platforms.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

Alex S.

Recruitment Sourcing Specialist

Human Resources

### "Sense Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 11, 2024

My overall experience with Sense was an easy software to use and communicate with my candidates.

Pros

What I liked most about Sense was how easy it was to use the software and communicate with my providers.

Cons

There was nothing that I disliked about Sense.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

OM

Omar M.

Recruiter

Human Resources

### "Sense Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

September 6, 2024

My overall experience with Sense is positive. It was very easy to communicate with clients.

Pros

The best part about sense was how quickly I was able to pull up information about previous conversations.

Cons

The thing I liked least about Sense was that it was unavailable for us for long periods of time. Only on two occasions but it did hinder my teams work.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Associate Director

Marketing and Advertising

### "A great ATS to reply on your daily staffing needs "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

May 30, 2024

Pros

1\. UX design is great with strong backend 2. In build with AI which is effective 2. Excellent Boolean tags inbuilt

Cons

1\. Not very open for customisation 2. Multiple sign ins disabled frequently 3. Not very mobile friendly

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Director of Operations

Staffing and Recruiting

### "Choose another automation product!"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 23, 2023

We initially had some good experience with Sense, but the last 1-2 years it's continued to go downhill. I think there is definitely a need for an automation tool in this industry but Sense is not it. Their user interface has declined with recent upgrades and their support team are not knowledgeable. The product is too difficult to use.

Pros

I liked the amount of customization that was available, however it's because of all the customization that the tool ultimately becomes unusable.

Cons

It's too difficult for 90% of our company to use. Sense has to do most of the work, but about a year ago they changed out their customer service team to folks who are junior and no knowledgeable which makes creating any new content very challenging unless you have an expert developer on your team.

Reasons for choosing Sense

I would not

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DO

David O.

Area Manager

Staffing and Recruiting

### "Using Sense Makes Sense..."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 11, 2022

Every department in our company is benefiting from the use of the Sense Software. Operations uses it for important reminders, holiday schedules, timecard reminders. Human Resources sent out important messages for field workers such as breaks and lunch reminders as well as messages for heat stroke illness awareness during the summer. Recruiting team uses the software for onboarding, communication, and dispatching the field employees.

Pros

The most effective feature are the templates for the recruiting team and our operations team. We use it to move along candidates in the hiring process. The next step is to use Sense for dispatching and tracking notes into our database. Operations team uses Sense for important messages for communication with field workers as well as weekly reminders on timecards.

Cons

The Con was the setup process of getting "Sense" to work the way we wanted. It was a necessary evil that we had to get good information setup first for it to work properly. Now that we got past the templates and auto messages the software saves tons of time.

Reasons for choosing Sense

We left TextUs to move to Sense. There were no other texting software considered at the time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JR

Jill R.

Digital Marketing Specialist

Staffing and Recruiting

### "Sense is a Great Tool for Bullhorn Users"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 7, 2021

The upfront work may seem daunting, but the time we are saving once the touchpoints have been put in place is amazing. We now have automated emails/texts sent out when someone is going to start an assignment or is scheduled for an interview, etc. Things are not slipping through the cracks and our process is much more streamlined.

Pros

This tool is really good for mass Bullhorn data clean up as well as sending out automated touchpoints to clients and candidates.

Cons

The software is on the newer side, so there are features that are still being developed. The good thing is that the implementation team is very willing to work with their customers to implement new ideas that they may not have originally thought of.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NW

Noel W.

Managing Partner

Information Technology and Services

### "Ideal way to keep in touch with your current and future consultants!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 22, 2019

Very good. The sales/support team has always been responsive and the product works well.

Pros

I like that it takes the guess work and manual processes away from my recruiting/sales staff. I don't have to have our staff is keeping in touch with our consultants out in the field for minor items like timesheets or even more important items like contracts that are winding down or being extended. Sense had been very helpful in ensuring things that were previously "ad hoc" and sometimes missed...are now taken care of. We have only been using the software so far for current consultants but are looking forward to expanding our use of the platform to candidate engagement as well.

Cons

I would not say that there are any negatives at this point. The setup is pretty daunting...but that is because Sense covers so many interactions. I think if you spend the time to understand the various "journeys" on the front-end though, you will get the full ROI of the investment.

Alternatives considered

[Herefish](https://www.capterra.com/p/162409/Herefish/)

Reasons for choosing Sense

Seemed to be more integrated with our ATS at the time...and the salesperson was great.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AL

angelina L.

Sr. Technical Recruiter

Staffing and Recruiting

### "Great product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 19, 2019

Great experience, love it and highly recommend.

Pros

it is so easy to use! Response rate is very high.

Cons

You can't mass text. I wish there was a way to mass text 5-20 people.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CS

Christopher S.

Physician Recruiter

Staffing and Recruiting

### "Amazing!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 17, 2019

In my Industry, I am cold calling and emailing Physicians all day. The response rate prior to using Sense was less than 1%. Doctors seem to be too busy to look at their email or listen to voicemails. However, texting has been extremely successful. They not only respond, they will engage in conversation with me. And the ability to Broadcast many texts at once makes my job more streamlined and efficient as well. My response rate has increased to around 15%.

Pros

My response rate has increased dramatically!

Cons

No cons at all. Everything about this software is a pro!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/180547/Sense/reviews/)

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