# Prophesy, a Körber product Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Prophesy, a Körber product the right Fleet Management solution for you? Explore 28 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/180560/ProphesySeries-Internet-Shipment-Tracking/reviews --- Prophesy, a Körber product 4.4 (28) [View alternatives](https://www.capterra.com/p/180560/ProphesySeries-Internet-Shipment-Tracking/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Prophesy, a Körber product Ease of use 4.1 Customer Service 4.3 ## Pros and Cons in Reviews PM Peter M Partner RelationsTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: More than 2 years. “Master files are easy to develop and maintain and have all the components for drivers and equipment we need to provide alerts when records need updating such as license expirations, maintenance dates due, etc. Individual user customizations of screens are very helpful as well.“ May 29, 2020 MA Mark A Safety DirectorTransportation/Trucking/Railroad, 51 - 200 employeesUsed the software for: More than 2 years. “The worst aspect of this is that a separate module is required for each individual integration, which has a separate cost.“ July 2, 2020 PM Peter M Partner RelationsTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: More than 2 years. “Also, integration with our ELD's gave us positive communication improvements with our drivers.“ May 29, 2020 JE JOSE E OwnerTransportation/Trucking/Railroad, 201 - 500 employeesUsed the software for: More than 2 years. “Sometimes customer service reacts to tickets slow“ June 24, 2020 SW STEVE W CFOTransportation/Trucking/Railroad, 51 - 200 employeesUsed the software for: More than 2 years. “What few software issues we have encountered have been handled by the Customer Support team at Prophesy very efficiently and timely. “ May 29, 2020 MH Mark H ControllerTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: More than 2 years. “Support costs seem to be costly compared to usage.“ June 1, 2020 ## Showing most helpful reviews Showing 1-25 of 28 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PM Peter M. Partner Relations Transportation/Trucking/Railroad Used the software for: 2+ years ### "Premium Dispatch Software / Affordable for Mid-sized Carriers" May 29, 2020 5.0 We were able to increase streamlining our processes which made us more efficient and effective. Also, integration with our ELD's gave us positive communication improvements with our drivers. We continue to work towards maximizing our use of Prophesy. The manuals for the different modules are clearly laid out and understandable which makes this process much easier. Pros Like any specialty software that replaces a competitor's product, there is a learning curve users must be willing to accept. Prophesy made this easier than most with their up-front training that included recorded sessions online with our Team for follow-up reference. The Load Schedular board is the hub of our operational side of the business which is easy to read and revise. Updates are easy to manually enter, but a highlight is that we have integrated Prophesy with our ELD allowing our drivers to record IN-OUT movements at docks through their ELD directly into Prophesy...a big plus. Master files are easy to develop and maintain and have all the components for drivers and equipment we need to provide alerts when records need updating such as license expirations, maintenance dates due, etc. Individual user customizations of screens are very helpful as well. We converted from the old software to Prophesy in less than 30 days with limited parallel running of the two systems which speaks volumes. Cons The items I like the least are frustrating, but not enough to diminish our enthusiasm for Prophesy. After a load is split there is no way to recombine it which is aggravating. The sheer number of reports makes looking for "just the right report" a momentous task. Finally, the Equipment Maintenance feature is too cumbersome for our needs, but I can appreciate it working great in many cases. Alternatives considered [LoadMaster](https://www.capterra.com/p/16847/LoadMaster/)[ITS Dispatch](https://www.capterra.com/p/106760/ITS-Dispatch/)[Axon Trucking Software](https://www.capterra.com/p/19930/Axon-Trucking-Software/)[TracxTMS](https://www.capterra.com/p/153868/TracxTMS/)[ProTransport](https://www.capterra.com/p/141352/ProTransport/) Reason for choosing Prophesy, a Körber product Integration with existing software; cost for benefits was the best; the reputation of HighJumps customer and technical support; and the approach and patience of the salesperson during the purchase decision process. Review Source SW Sue W. admin Transportation/Trucking/Railroad Used the software for: 2+ years ### "My opinion - this is a good dispatching software " November 14, 2024 5.0 its was okay. integration was other programs needed. Pros some of the ease to use, navigation of dispatch Cons didnt run payroll and invoices to track expenses Switched from [Dr Dispatch](https://www.capterra.com/p/79334/Dr-Dispatch/) cost - and looking to find something of better tracking/expenses Review Source TC Todd C. System Administrator Transportation/Trucking/Railroad Used the software for: 1-2 years ### "out of date" June 9, 2020 3.0 overall it is ok. it shows and helps with getting loads to our drivers. but most of everything else we either don't know or don't use at all. the EDI interface needs work and better integration, and working with a 3rd party to get the interface setup was another bad experience. last the software looks and acts like it's from 1990, needs a lot of improvements. Pros it neatly organizes our loads to that we can dispatch our driver quicker. Cons reporting module is terrible. navigating inside the software is not easy. Reason for choosing Prophesy, a Körber product its was our first TMS purchase and was recommended to the owner. Review Source AS Alexandra S. Controller Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Great choice for businesses of any size" May 7, 2020 4.0 Pros The integration and setup was very easy, we have a team that has varied computer skill levels and they can all use it without issue. It flows wonderfully with our tracking software. We are actually still learning how to utilize all the various features to continue to streamline our business. Cons My only complaint would be not truly being able to customize the load tender/freight bill we send to the driver for loading to match our needs 100%, but everything else makes up for it. Alternatives considered [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) Reason for choosing Prophesy, a Körber product We know how great it works for what we need to keep things running smoothly. Review Source CA Carlos A. President Transportation/Trucking/Railroad Used the software for: 2+ years ### "Prophesy Dispatch" May 29, 2020 5.0 Pros No matter how Large or Small your fleet is this software is reliable and easy to use. We have been using this software since 2017 and have not looked back. Set up was easy and the integration with other programs are a plus. There is a lot of features we have used that has helped us to streamline our company. Cons Program has a lot of reports, would be nice if we could customize our own reports to our needs. Switched from [Tailwind TMS](https://www.capterra.com/p/275384/Tailwind-TMS/) We needed a program that was robust, but yet affordable for both of our divisions. Review Source SW STEVE W. CFO Transportation/Trucking/Railroad Used the software for: 2+ years ### "PROPHESY DISPATCH WORKS WELL FOR US" May 29, 2020 5.0 We are able to efficiently conduct daily operations utilizing Prophesy Dispatch in a fast moving and ever-changing transportation environment. Prophesy provides visibility to all users within our system. It works very well for us starting with the initial call from a customer with a load to be transported and ending with the invoice sent back to the customer after the load has been delivered. Pros We have used Prophesy Dispatch with several of the additional add-on features for 10-plus years dispatching our fleet of owned trucks, owner/operators, and outside carriers. It has worked very well, providing what we need in transportation software with very few software glitches. What few software issues we have encountered have been handled by the Customer Support team at Prophesy very efficiently and timely. We continue to use the Prophesy Maintenance feature FleetTrax to record all vehicle maintenance. It has proved extremely useful giving us the ability to look back at historical repairs and also provides upcoming maintenance reminders when due for each vehicle. We use Peachtree Software for our accounting and the software engineers at Prophesy have maintained a very easy to use export link to Peachtree. All needed invoice and accounting information flows to Peachtree daily or whenever needed Saferwatch is a very useful integration we use daily while working with outside carriers. It alerts our dispatchers if any of our carriers encounter FMCSA safety rating issues. When hiring new carriers we are able to verify FMCSA safety ratings BEFORE the carrier is under the load. We import all fuel purchases on a daily basis avoiding the keyboard "input" of the fuel purchases. Cons Prophesy Dispatch provides many very usable reports. It can take a little searching at times to find the report that suits the format needed. The ability to make minor reformatting changes of a report at the user level would be nice. Review Source SG Scott G. President Transportation/Trucking/Railroad Used the software for: 2+ years ### "Review by Legacy, Inc" June 23, 2020 5.0 Overall, I feel Prophesy Dispatch is a great, easy to use and very functional software. I have been a customer since 2004, and the software has been able to grow with me. I started off with a very simplified, affordable version called Dispatch Select, and over the years have been able to add different modules and integrations to grow with my company and needs. I have and will continue to recommend Prophesy to those i know are looking for a dispatch software solution Pros I like the full integration of all of the information flow. If you take the time to detail the information in all of the master files, whether it be customer, shipper, driver, equipment, or loads, that information flows to every single place you would need it. It is all at your finger tips, and it is up to you how easy you want to make your job. If you will invest the time to create detailed master files, your record keeping will be so much easier later down the road. Cons This is a product that has been developed for the masses and very generalized for a very wide array of transportation options. The report function is the most lacking, in my opinion. Although there are 100's of preformed reports, there is always something different I could use. I wish I had the ability to customize my own reports. Reason for choosing Prophesy, a Körber product I had casually looked at other products, but Prophesy was the first one i actually called. I was very small and knew i would not be able to afford an expensive solution. I spoke to \[SENSITIVE CONTENT HIDDEN\] and he was extremely helpful and quickly showed me how easy and affordable it would be to get into a software package and he did not try to overload and up sell me on a bunch of stuff i did not need. He asked me what size my company and what did i feel were my greatest needs, and he then customized a product to fit those needs and my budget. Review Source GC Guy C. Director of Finance Transportation/Trucking/Railroad Used the software for: 2+ years ### "Our company has utilized Prophesy Software since 2009" May 7, 2020 5.0 We find that the company is very easy to work with and the staff really bends over backwards to help with support issues. The software runs reliably day in and day so we also really don't require a lot of support but when we need it, the support is there on a timely basis and they know their stuff. Pros One of the most important things was the scalability of the software. In the time that we have used it we have grown from about 7 million in annual sales to about 20 million in annual sales. Our Prophesy users have grown from 1 or 2 people using it part time to about 14 people using it full time without a hiccup. We also went from hosting it on our own server to having it cloud based, so now it can be used from multiple locations. We currently use it from 5 or 6 different locations and it works seamlessly. Cons I would say the one feature that could be improved would be if reports and document formats could be easily customized by the users. Currently there are tons of reports and formats available but they are not customizable by everyday users. You need to search to find the format that works best for your company or invest money in having a customer report designed by the development group. Reason for choosing Prophesy, a Körber product Functionality, scalability, cost effectiveness and reliability. Review Source MJ Misty J. Administrator Transportation/Trucking/Railroad Used the software for: 2+ years ### "Good Product" March 15, 2024 4.0 Pros easy to use, has a lot of features that help with tracking. Cons The costs for upgrades and additions. Wish it was not so expensive. Review Source KP Kevin P. VP/GM Transportation/Trucking/Railroad Used the software for: 2+ years ### "Loave this system" February 10, 2023 5.0 great system to use. Ease of order entry, tendering loads, dispatching drivers - just an overall great system for us to be using Pros it is cloud based so able to anywhere - home or office without having to connect to a server Cons Setting up for quickbooks integration was a little tedious but works well Reason for choosing Prophesy, a Körber product its a cloud based system and gives us everything we need while keeping the costs down on systems. Keeps it simple Review Source MH Mark H. Controller Transportation/Trucking/Railroad Used the software for: 2+ years ### "Prophesy Dispatch" June 1, 2020 4.0 We are not a typical trucking company. We are an expedite/hot shot company and the software works well with our different equipment types and circumstances. Pros Easy to adapt to our company. Asset utilization and tracking at your fingertips is a plus. Integration with other software and applications have been seamless. Customer service has continued to improve and they have always been able to solve any of our issues and they work great with our IT people. Cons Support costs seem to be costly compared to usage. Updates are not received very often and have had to call about updates in the past. The reporting function is very complicated if you vary from the standard reports and if you want to customize your own reports. Very little instructions on using the reporting tools. Reason for choosing Prophesy, a Körber product It fit our company better than the competitors. Review Source DB Denise B. Operations Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Prophesy Dispatch" June 23, 2020 5.0 We have been very happy with Prophesy. We have 5 people that use it on a daily basis and every one does things a little different. There are several ways to do something and get the same results. It just a matter of preference. Pros I really like the settlement portion. I can customize it to only pay drivers or owner operators and also by whether we have received paperwork or not. The dispatching integrates with our ELD provider and we can send drivers their loads. Cons I do wish that they had a better way to do the accounting without having to use Quickbooks. Review Source EW Elizabeth W. Analyst Transportation/Trucking/Railroad Used the software for: 2+ years ### "Prophesy Dispatch" May 7, 2020 5.0 It has been and continues to be a great experience working with the Prophesy team! Pros The software is easy to use! There are a lot of functions and capabilities available through Prophesy. We've had Prophesy for many years and we are continuing to find ways to better utilize the software and it's integrations. The sales and customer service teams are responsive and always willing to help. Cons When we were looking for a new ELD provider, we wanted to make sure the ELD provider was integrated with Prophesy. There were a few we were looking at that were not currently integrated, but in the works with Prophesy. However, other integrations have gone smoothly. Review Source SH Sandy H. Operations Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Excellent product" November 23, 2020 5.0 WE have had few problems with the software and when needed Customer support is very knowledgeable and very quick to return your call if they are not available when you call. Pros We are a Trucking Company and also use the software for our Brokerage. The product is very easy to use and there is so much information available with customized reports and it also works great with Quickbooks. Cons I only wish we had started implementing the software sooner. We wasted a lot of time thinking we did not need all of the technology. We have been using the Prophesy product for almost 20 years. Review Source MT Michael T. President Logistics and Supply Chain Used the software for: 2+ years ### "Built for growth" May 29, 2020 5.0 It solved all of my problems with outside agents and their need to keep their book of business private. the imaging module and Macro Point integration have streamlined all of my dispatch operations allowing my brokers to focus on customers and carriers. I can't say enough good things about Prophesy and the Highjump team. Pros It has been very easy for me to scale with this software. I have seen a lot of growth over the past 8 years and Prophesy has been there for all of it. Adding modules and users is simple and the service is unmatched. Cons I least like the outdated look of the software. Review Source AK Angela K. VP Transportation/Trucking/Railroad Used the software for: 2+ years ### "Think About Your Future" June 2, 2020 5.0 Excellent product and support Pros The most important features for my business are the scalability and the integration with QuickBooks, document management integration with Drive Axle. When we bought the software in 2010, we were an asset based company only. In 2018 we expanded to offer broker services and the software expanded easily, right along with us. Cons I would like the ability to more within the Document Imaging function. Reason for choosing Prophesy, a Körber product The scalability and integration with QuickBooks. Review Source MA Mark A. Safety Director Transportation/Trucking/Railroad Used the software for: 2+ years ### "Good software for them money" July 2, 2020 5.0 This program does everything that a small to mid-sized company would be looking for in a transportation package. Pros Once everything is set up, it is mostly point and click for use. Being able to dispatch, invoice, and pay all from the same program is the largest benefit. Cons The worst aspect of this is that a separate module is required for each individual integration, which has a separate cost. It also has an antiquated feel to it overall. Reason for choosing Prophesy, a Körber product Cost was the biggest factor. Review Source hA holly A. Accounting Transportation/Trucking/Railroad Used the software for: 2+ years ### "Over all good experience " May 19, 2020 5.0 Pros I really like the imaging. It is very useful when billing and keeping track of things. It also is easily integrated with Quickbooks. Cons It has many steps to go through to reach a final search. The reports are not my favorite. There are so many to choose from it gets overwhelming. Review Source BW Betty W. Traffic Coordinator Transportation/Trucking/Railroad Used the software for: 2+ years ### "Software to not updated to changing times" June 9, 2020 3.0 Pros The layout of the loading times. The design of the Board. Cons System is hard to navigate. Can not get the information that you need. When you pay for Training sessions they do not know much about it. Software does not do or meet the expectations for our company. Review Source JP Jeanette P. Office Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Jeanette Padgett/Office Manager" May 8, 2020 4.0 It is a overall good experience for the business we are in Pros If we need a certain report Prophesy is eager to always help by creating us what we need for our company. Cons Nothing really. It is user friendly for what we use it for. If we have any issues we are fixed quickly. Review Source JE JOSE E. Owner Transportation/Trucking/Railroad Used the software for: 2+ years ### "PROPHESY SOFTWARE" June 24, 2020 5.0 awesome product! Pros This software has changed our business in a positive way 360 degrees, certainly every department does different things daily but overall is a great platform Cons Sometimes customer service reacts to tickets slow Reason for choosing Prophesy, a Körber product Prophesy was the best period. Review Source MR Miguel R. Operations Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Great Dispatch Transportation Software " October 7, 2016 5.0 We have used this software for over 2 years and are very pleased with its performance. Easy to use there are a lot of youtube videos that show how to use it besides their training team. Pros Interaction with users Overall reports Cons Support is expensive Reports are hard to customize ( Expensive) Review Source JM Jon M. President Transportation/Trucking/Railroad Used the software for: 2+ years ### "Prophesy dispactch review" May 29, 2020 5.0 It has been a good experience. Pros We needed to have all of our daily data and moves we were doing in one place, along with reporting. This product helped us do all of that. Cons It took some time to learn how to use all of the system. Review Source DR Doug R. Owner Transportation/Trucking/Railroad Used the software for: 2+ years ### "Review" June 13, 2020 4.0 Pros Handles brokerage and trucking (asset) operations Cons Reports could be improved by allowing more customization Review Source VD Vlad D. Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Terrible " September 30, 2017 1.0 Cons It is very complicated and expensive software Don't buy if you don't have IT, guy. Customer service is not helpful at all If you are small or medium size company it is not for you Not friendly use To set up this software you need IT department It is complicated Don't Buy it Review Source Similar Products Featured ## Related categories [Trucking](https://www.capterra.com/trucking-software/)[Fleet Management](https://www.capterra.com/fleet-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.