# Gravy Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Gravy Software - reviews, pricing plans, popular comparisons to other Recurring Billing products and more.

Source: https://www.capterra.com/p/180563/Gravy

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# 

 Gravy Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Gravy

## What is Gravy?

GRAVY is the leading subscription management and failed payment recovery service for businesses with recurring payments or billing. If you're an online course, box company, SaaS company, health & fitness boutique or wellness facility with memberships or subscriptions, GRAVY can help you recover payments and retain customers.

## What is Gravy used for?

[Recurring Billing](https://www.capterra.com/recurring-billing-software/)[Subscription Management](https://www.capterra.com/subscription-management-software/)[Payment Processing](https://www.capterra.com/payment-processing-software/)

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial not available

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Do you work for Gravy?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.gravysolutions.io/&name=Gravy)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Gravy

1.0 (1)

VS.

[### ClickPay](https://www.capterra.com/p/233967/ClickPay/)

[5.0 (4)](https://www.capterra.com/p/233967/ClickPay/#reviews)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

1.0 (1)

Ease Of Use

5.0 (4)

Value For Money

1.0 (1)

Value For Money

5.0 (3)

Customer Service

1.0 (1)

Customer Service

5.0 (3)

## Gravy alternatives

[PAYD](https://www.capterra.com/p/203175/PAYD/)

[3.8 (4)](https://www.capterra.com/p/203175/PAYD/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

50%

of reviewers

rated it above 4 stars

[Splitit](https://www.capterra.com/p/211949/Splitit/)

[4.5 (2)](https://www.capterra.com/p/211949/Splitit/#reviews)

Starting price

$1.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Marqeta](https://www.capterra.com/p/205120/Marqeta/)

[1.0 (1)](https://www.capterra.com/p/205120/Marqeta/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Rotessa](https://www.capterra.com/p/170269/Rotessa/)

[4.7 (3)](https://www.capterra.com/p/170269/Rotessa/#reviews)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

## FAQs about Gravy

Overview

### What company size and specific industries is Gravy built for?

Gravy is designed for small to mid-sized businesses in online courses, box subscription companies, SaaS companies, and health and fitness boutiques. It fits organizations in these sectors that need a tool tailored to recurring customer relationships and ongoing service delivery.

Features and Usability

### What are the key features of Gravy?

Gravy offers subscription management for handling recurring billing and customer subscription records. Its core feature set focuses on managing subscription plans, tracking active subscriptions, and supporting billing-related workflows tied to recurring payments.

Talk to an expert

### More questions?

Ask our experts

Getting Started and Support

### What training and onboarding options does Gravy offer?

Gravy provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided setup, webinars offer scheduled group instruction, and documentation gives written reference material for self-paced learning and feature lookup.

Getting Started and Support

### What customer support options does Gravy offer?

Gravy provides chat support. This gives users a direct way to get help through a messaging interface. No reviewer feedback is available about support experience, so only the listed support channel can be confirmed.

## Pricing

Value for money

1.0 (1)

### Starting price

Free trial not available

Value for money

1.0 (1)

1.0

Based on 1 reviews

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## Support, customer service and training options

Customer Service

1.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

1.0 (1)

1.0

Based on 1 reviews

## User reviews

Overall rating

1.0

Based on 1 reviews

Filter by rating

5(0)

4(0)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

SB

Stacey B.

Customer Support Manager

Consumer Services

### "Would not recommend"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 5, 2022

The service did not solve any of our issues. We saw no benefits at a very high cost.

Pros

Implementation was easy, but that's the only positive I can outline.

Cons

Gravy projected 30-60% recovery rate of failed payments through personalized email outreach. Gravy reported a recovery rate of 21% in month one (or 218 customers retained) - which is outstanding! Only half of the reported customers retained visited the link shared in the outreach emails. Only half of those customers who visited the payment profile link mentioned above actually updated their payment method on file. Our company increased the failed payment retry count from 4 - 8 at the beginning of the cooperation with Gravy and immediately saw an increase in successful charges on attempts 5-8. The increase in retry attempts on failed charges boosted the recovery/retention rate. Based on the data analysis, we can only confidently credit Gravy with a 1.2% recovery rate. Would not recommend.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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