--- title: "Gravy Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Gravy Software - reviews, pricing plans, popular comparisons to other Recurring Billing products and more." source_url: "https://www.capterra.com/p/180563/Gravy/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Gravy Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Gravy ## What is Gravy? GRAVY is the leading subscription management and failed payment recovery service for businesses with recurring payments or billing. If you're an online course, box company, SaaS company, health & fitness boutique or wellness facility with memberships or subscriptions, GRAVY can help you recover payments and retain customers. ## What is Gravy used for? [Recurring Billing](https://www.capterra.com/recurring-billing-software/)[Subscription Management](https://www.capterra.com/subscription-management-software/)[Payment Processing](https://www.capterra.com/payment-processing-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Gravy?[Manage this product listing](https://www.g2.com/products/gravy-solutions-gravy/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Gravy 1.0 (1) VS. [### ClickPay](https://www.capterra.com/p/233967/ClickPay/) [5.0 (4)](https://www.capterra.com/p/233967/ClickPay/#reviews) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 1.0 (1) Ease Of Use 5.0 (4) Value For Money 1.0 (1) Value For Money 5.0 (3) Customer Service 1.0 (1) Customer Service 5.0 (3) ## Gravy alternatives [Marqeta](https://www.capterra.com/p/205120/Marqeta/) [1.0 (1)](https://www.capterra.com/p/205120/Marqeta/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/205120/Marqeta/) [Chatway Live Chat](https://www.capterra.com/p/203175/PAYD/) [3.8 (4)](https://www.capterra.com/p/203175/PAYD/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 50% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203175/PAYD/) [Splitit](https://www.capterra.com/p/211949/Splitit/) [4.5 (2)](https://www.capterra.com/p/211949/Splitit/#reviews) Starting price $1.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/211949/Splitit/) [Rotessa](https://www.capterra.com/p/170269/Rotessa/) [4.7 (3)](https://www.capterra.com/p/170269/Rotessa/#reviews) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/170269/Rotessa/) ## FAQs about Gravy Overview ### What company size and specific industries is Gravy built for? Gravy is designed for small to mid-sized businesses in online courses, subscription box companies, SaaS, and health and fitness boutique sectors. It is a fit for companies in these service and product-based niches that need software tailored to recurring revenue and customer engagement needs. Features and Usability ### What are the key features of Gravy? Gravy offers subscription management for handling recurring billing, subscriber records, and subscription lifecycle tasks. Its core functionality centers on managing plans, renewals, cancellations, and account status within a subscription-based workflow. Getting Started and Support ### What training and onboarding options does Gravy offer? Gravy provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided setup, webinars offer scheduled instruction for groups, and documentation gives written reference material for self-paced review and step-by-step guidance. Getting Started and Support ### What customer support options does Gravy offer? Gravy provides chat support. No reviewer feedback about support experience is available, so support quality, response speed, and helpfulness cannot be assessed from user comments. ## Features AI summary Based on 1,949 Recurring Billing reviews Capterra reviewers highlight these features as the top priorities when evaluating recurring billing software: - **Electronic Payments** (**66%** of reviewers rated this feature as critical) - **Credit Card Processing** (**77%**) - **Invoice Processing** (**65%**) Gravy focuses on a different set of recurring billing capabilities. Its feature set is designed around its own approach to managing customer billing and retention workflows, giving teams tools to handle recurring revenue operations and customer interactions in one system. This can help businesses manage ongoing subscriber relationships more effectively and support more consistent revenue collection over time. Get Advice We can help you find the software with the features you need. Features 1.0 (1) 1.0 Based on 1 reviews ## Pricing Value for money 1.0 (1) ### Starting price Free trial not available Value for money 1.0 (1) 1.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 1.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 1.0 (1) 1.0 Based on 1 reviews ## User reviews Overall rating 1.0 Based on 1 reviews Filter by rating 5(0) 4(0) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent SB Stacey B. Customer Support Manager Consumer Services ### "Would not recommend" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 5, 2022 The service did not solve any of our issues. We saw no benefits at a very high cost. Pros Implementation was easy, but that's the only positive I can outline. Cons Gravy projected 30-60% recovery rate of failed payments through personalized email outreach. Gravy reported a recovery rate of 21% in month one (or 218 customers retained) - which is outstanding! Only half of the reported customers retained visited the link shared in the outreach emails. Only half of those customers who visited the payment profile link mentioned above actually updated their payment method on file. Our company increased the failed payment retry count from 4 - 8 at the beginning of the cooperation with Gravy and immediately saw an increase in successful charges on attempts 5-8. The increase in retry attempts on failed charges boosted the recovery/retention rate. Based on the data analysis, we can only confidently credit Gravy with a 1.2% recovery rate. Would not recommend. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.