# Apptega Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Apptega the right Governance, Risk and Compliance (GRC) solution for you? Explore 25 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/180590/Apptega/reviews

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Apptega

4.6 (25)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Apptega

Ease of use

4.5

Customer Service

4.7

## Pros and Cons in Reviews

JL

Jared L

HR ManagerApparel & Fashion, 11 - 50 employeesUsed the software for: 6-12 months.

“Apptega is a powerful tool for organizations serious about cybersecurity compliance, but it may take some time to get fully accustomed to, and its cost and integration flexibility could be areas for improvement for certain users.“

January 17, 2025

DS

Doug S

Director of ITLogistics and Supply Chain, 11 - 50 employeesUsed the software for: More than 2 years.

“The interface is unintuitive and overly cluttered, with limited space for content entry and no built-in content search functionality. When asked about search capabilities, Apptega support suggested exporting data to a spreadsheet or SSP to perform a search, then manually navigating the UI to locate the corresponding content—an inefficient and impractical workaround.“

July 2, 2025

DS

Doug S

Director of ITLogistics and Supply Chain, 11 - 50 employeesUsed the software for: More than 2 years.

“Apptega is my third compliance mgr. If I compared to the other two, I would say it's overpriced and Support has been largely unresponsive.“

July 2, 2025

## Showing most helpful reviews

Showing 1-25 of 25 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Eric G.  
Devops Engineer  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Best Compliance Software"

August 2, 2019

5.0

We are striving for NIST Cybersecurity Framework (CSF) compliance. Apptega was able to help us by evaluating our current status in each control/subcontrol within the framework and assign tasks, due dates, and the such to reach compliance.

Pros

Apptega's team is extremely supportive in our compliance goals and much feedback is taken into consideration when using the product. The Risk Rating system allows for us to take a risk based approach to our compliance program. The task system works great, and the reporting is very robust.

Cons

Would be nice to have integrations with some of our other tools to help streamline workflow, such as JIRA.

Review Source

JL

Jared L.  
HR Manager  
Apparel & Fashion  
Used the software for: 6-12 months

### "A Comprehensive Compliance Tool with Room for Improvement"

January 17, 2025

5.0

Apptega is a powerful tool for organizations serious about cybersecurity compliance, but it may take some time to get fully accustomed to, and its cost and integration flexibility could be areas for improvement for certain users.

Pros

The platform offers a unified dashboard that makes it easy to track progress, monitor risks, and manage tasks related to compliance and security.

Cons

While powerful, the platform can be somewhat complex for users who are new to cybersecurity compliance or risk management. Navigating through the various features and understanding how everything fits together can take time.

Review Source

DS

Doug S.  
Director of IT  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Product does the job but there is better"

July 2, 2025

3.0

I am entering the third year of my Apptega contract. During the first two years, Apptega has changed my Customer Success Representative (CSR) four times. Additionally, when I submit a support request, there is no follow-up from either the support team or the CSR, resulting in a completely unresponsive experience. At the time of this review, I've been waiting 4 weeks for a response to an issue. Also reach out to CSR, with no responses.

Pros

Supports multiple frameworks and enables sharing of policies, documents, and tasks across them. Additionally, frameworks can be mapped to streamline compliance by addressing shared requirements a single time.

Cons

Apptega is my third compliance mgr. If I compared to the other two, I would say it's overpriced and Support has been largely unresponsive. The interface is unintuitive and overly cluttered, with limited space for content entry and no built-in content search functionality. When asked about search capabilities, Apptega support suggested exporting data to a spreadsheet or SSP to perform a search, then manually navigating the UI to locate the corresponding content—an inefficient and impractical workaround.

Switched from

[KnowBe4](https://www.capterra.com/p/10001983/KnowBe4/)

Knowbe4 Discontinued product. Otherwise, would not have switched

Review Source

MM

Marjo M.  
IT Manager  
Media Production  
Used the software for: 1-2 years

### "A Great Cybersecurity Solution "

September 7, 2024

4.0

Pros

I like the ease of cybersecurity compliance with Apptega The software also aids when it comes to protecting our cloud infrastructure from threats.

Cons

No serious fails. Apptega has been amazing.

Review Source

CA

Charles A.  
Head of Information Security  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great Program Tracking Tool and Designed for All End-Users - Not Just the Technical Professional"

August 28, 2019

5.0

Pros

This product is probably one of the most satisfying investments we've made in our cybersecurity program. It has enabled us to effectively track risk and compliance via industry standard frameworks (NIST CSF, PCI DSS, CIS v7, HIPAA, GDPR, CCPA, and more). New features to the platform such as cross-framework mapping allow you to start with a smaller framework and grow into something much larger while not losing your information and allowing you to concentrate on the new gaps thus minimizing the efforts to complete the larger framework. Being able to create our own custom business frameworks was such a value add. The application for us is not only used by the cybersecurity group but also, legal, facilities, HR, etc. to create frameworks that allow them to measure the different subsidiary companies against corporate standards. The ease of use is phenomenal. Our security risk analyst who is certified in Archer and performed risk assessments for one of the big four accounting firms said that it's the easiest tool he's ever used. It's so easy and intuitive that we have executive assistants entering data and running reports for the business leaders. When you attend a demo you'll leave thinking that it's the best 30min-1hr that you have ever spent looking at a security product. The staff is phenomenal and they really want to know your use cases and how they can meet your needs today and in the future through product improvements. They are also no-pressure and I love that about them.

Cons

The only con I can say is that Apptega is still a young company so the product has a little maturing to do (partial SSO currently, open API not available yet, more flexible reporting/visualization, audit trails), but they have a roadmap, are willing to share it, take customer requests, and release features at a steady pace. So the con would be that it doesn't compete with the big players, but I think that's also a benefit because it isn't loaded with fluff or features that you'll never use, and they are an agile company so feature requests get implements fairly quickly.

Review Source

TB

Thomas B.  
Risk and Compliance Consultant  
Information Technology and Services  
Used the software for: Less than 6 months

### "Apptega doesn't free you from spreadsheets"

May 8, 2025

2.0

The platform is the definition of mediocrity in the GRC space. I wouldn't recommend it, but I also wouldn't run from it.

Pros

The Apptega team does a great job supporting their product. They are friendly, knowledgeable, and quick to reply and address issues within their capabilities. They platform also allows you to create client instances as needed without having to go through support.

Cons

The Apptega team touts its capabilities over typical GRC spreadsheet processing. However, the Apptega platform is glorified spreadsheet with many annoying limitations. The inability to get sorting, grouping, or decent reporting from the risk register is my chief complaint.

Review Source

Edin T.  
Nan  
Marketing and Advertising  
Used the software for: I used a free trial

### "Regular/good software"

August 19, 2021

4.0

Pros

It's very easy to use, I have used for a not to long of time, I'm amazed on how you can use this software, the application makes reports for you which in my case is quite functional.

Cons

In the amount of time that I had use this app I didn't fund nothing wrong with it, that's why I like it.

Review Source

JI

Jennifer I.  
Chief Legal and Privacy Officer  
Hospital & Health Care  
Used the software for: 6-12 months

### "Apptega has really simplified out compliance needs"

April 26, 2019

5.0

Pros

Rimidi is a health IT company and has to comply with HIPAA and other security measures. Apptega has helped us identify and meet our regulatory requirements as well as streamlined our ongoing monitoring and review. Apptega's customer support has been very responsive in helping us get set up and answering any questions.

Cons

I still haven't figured out what the best work flow is on documenting ongoing compliance activities like noting that our daily malware scans are clean. I've talked to Apptega about this and they have said they will work through the issues with me so that we capture all of the ongoing reviews in a way that doesn't take too much time.

Review Source

VR

Verified Reviewer  
Chief Of Staff  
Financial Services  
Used the software for: Less than 6 months

### "Apptega"

December 24, 2018

5.0

Thus far I have really enjoyed working with both the Apptega software and team. I was organizing everything via excel spreadsheets before and feel that this has given me a much better method to utilize. The team has been beyond amazing with answering any questions that I had and providing suggestions for organizing my compliance program.

Pros

This software provides a very easy solution for organizing compliance policies and has been a great addition to our compliance program.

Cons

I have encountered an off and on issue with the calendar feature, but have been informed that the development team is looking into a solution.

Review Source

VR

Verified Reviewer  
Sr. Cyber Security Analyst  
Religious Institutions  
Used the software for: Less than 6 months

### "The best cyber security management tool out there!"

December 18, 2018

5.0

From sales to implimentation, the Apptega team stays connected to you throughout the entire process. Super professional and willing to go out of there way to help you out. Gavin was willing to meet with my team to help answer any concerns.

Pros

Clean and professional web application on the cloud making it easy to collaborate with the team and third party vendors.

Cons

Nothing major at this time, maybe present the different scoring methods (cobit vs simple) as a splash screen or getting started discussion topic and then lock in the decision so all team members know what method is being used?

Review Source

SH

Steve H.  
Supply Chain Manager  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Flexible and highly functional"

September 9, 2022

5.0

Easy to use. It's a flexible product. The features of the software are great and it provides what we need.

Pros

of Apptega it is easy to use. It is very flexible for creating workflows. It allows you to improve your processes with simple workflows. And it offers tools to manage your business process.

Cons

I cannot give a negative comment as it is a product that meets what we need.

Review Source

MB

Michael B.  
IT Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great Product for Your Security Framework"

December 14, 2018

5.0

It's been a fantastic product for both our company and our auditors.

Pros

How easy it is to use. I've fallen under compliance at past companies, and almost everything we did was spreadsheeet, collaboration tools, email, etc. With Apptega, I have everything under one umbrella, and it's simple to design your security framework with what they have available for you. With my current company, we don't fall under compliance for anything, but with Apptega, we are able to build a custom framework and include whatever parts we want from other security frameworks and build something custom for us. Now, we have one place to go for both the security team, auditors, IT, and our board/C-suite. In addition, I was told that API's were being developed to take in things automatically (e.g. Tenable Nessus reports). This product is just simple and easy to use.

Cons

That there isn't automation or API's to pull in findings from other vendors (e.g. firewall logs, Nessus, SIEM, etc.) I also think some of the collaboration pieces could use some tweaking, but I think that'll come as time goes by.

Review Source

MW

Mark W.  
IT Security  
Real Estate  
Used the software for: 6-12 months

### "Apptega, A Great Idea"

December 14, 2018

5.0

This software helps manage your security frameworks. You no longer have to download spreadsheets of controls and try to create reports from them. You can simply do this directly in a convenient web based portal and have the application create the reports for you. You can add notes and tasks to help you meet the compliance for each control.

Pros

easy to use; web based cloud application; many security frameworks supported; creates reports for you; makes managing all the security controls of a framework easy

Cons

I have not found anything yet that I dislike about this software

Review Source

TW

Tom W.  
Director of IT  
Retail  
Used the software for: 1-2 years

### "Apptega "

December 17, 2018

5.0

We are trying to become PCI-DSS compliant. We've been working on this for a while now. Apptega has given us a platform to allow us some organization that we were sorely lacking. As well as act as a tool that will keep us compliant once we reach our goals. PCI-DSS compliance is always changing an Apptega keeps us informed and up to date.

Pros

Apptega keeps me focused on what I need to do to keep compliant. It allows me to set up tasks and reminders to I can keep current.

Cons

I don't really have any cons so far. The app is worth every penny.

Review Source

AE

Andrew E.  
CEO  
Computer & Network Security  
Used the software for: 1-2 years

### "Assessivate's Review"

December 14, 2018

5.0

Its been very good! Looking forward to how they continue to disrupt the industry.

Pros

Its ease of use and versatility. Multiple frameworks.

Cons

It needs more features faster and I would like to see the data entries once added not be editable in the notes section. Features wanted include an auditor section for grading. This will help with the Service Provider review or Compliance Auditor validation. The ability to combine frameworks and separate while maintaining scoring.

Review Source

MS

Michel S.  
Security Operations  
Real Estate  
Used the software for: Less than 6 months

### "A very helpful tool."

May 10, 2019

5.0

In a nutshell, the experience with the tool has been educative and pleasant.

Pros

The tool interface doesn't overwhelm the user. Many compliance standards available at your fingertips. Easy to integrate as shaping up your security program goes. Various useful visualization features. Very approachable and responsive customer support.

Cons

Upcoming feature availability could be faster. Auto save feature could be helpful too.

Review Source

JJ

Jon J.  
Data Services Manager  
Market Research  
Used the software for: Less than 6 months

### "Apptega - Compliance Helper"

September 30, 2019

4.0

Good. We have not had any problems. Reminders come through and we take care of them. It works nice.

Pros

It has assisted us in reminding us about our scheduled tasks for our ISO 27001 responsibilities. It sends an email to our ticket system which puts it on our radar.

Cons

A little confusing at first during the set up. Clunky and not knowing where to go. It all worked out though and everything seems to be going great

Review Source

JB

Jay B.  
IT Analyst  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Robust, easy to use functionality coupled with great support"

July 26, 2019

5.0

While still in early stages of product use, I believe it holds great promise in helping move smartly down the compliance road. I've seen their team constantly engaged in supporting that journey.

Pros

I've found Apptega provides intuitive ability to understand requirements, then document, manage and track compliance progress. I like the dashboard and reporting capability, as well as the wide range of frameworks available. I think the Apptega team has performed as promised, for example providing rapid, actionable advice via the 'Ask an Expert' feature. They rolled out new features in a timely fashion as well: policy templates, cross-framework mapping , and risk rating being the most useful to me.

Cons

So far, I only perceive opportunities to improve, no glaring gaps.

Review Source

MS

Marissa S.  
Internal Audit Sr. Manager  
Telecommunications  
Used the software for: Less than 6 months

### "Great Customer Service"

April 23, 2019

4.0

We are using Apptega to document our SOC 2, PCI, and GDPR compliance.

Pros

The customer service with this software is unbeatable. I feel like they are an extension of my team ready to help with any questions I have. They have been more than accommodating with the implementation process and are continuously adding new features to meet our requirements.

Cons

There is a little bit of a learning curve, but the customer service to help is more than enough to make up for it.

Review Source

AG

Andrew G.  
VP of IT  
Hospital & Health Care  
Used the software for: 6-12 months

### "Good place to keep all compliance/security info up to date"

August 5, 2019

5.0

Keeping track of HIPAA/PCI security compliance. It is great to keep all the individual policies straight.

Pros

Dashboards showing progress toward compliance (numerical scoring) Ability to include detail regarding different compliance policy attributes Ability to collapse overlapping policies for simplicity of reporting

Cons

A little confusing at first since there are a lot of bells and whistles, but it is pretty easy to navigate once you get the hang of it. Very feature rich!

Review Source

JC

JONATHAN C.  
VP Technology Solutions  
Real Estate  
Used the software for: Less than 6 months

### "The Best Technology Compliance Program Management "

April 16, 2019

5.0

Great team and very easy to work with, definitely worth looking into when you are starting your cyber-security journey

Pros

Easy to use and simple to get started Provides so much and simple to understand detail Makes it easy to get started and design a security program Allows ability to harmonize similarities between various security frameworks

Cons

There is a lot of detail to walk thru Still a lot of features promised not yet delivered Reporting is still needing some work

Review Source

AS

Andrew S.  
Director of Operations  
Information Technology and Services  
Used the software for: 6-12 months

### "Compliance Based MSP "

December 14, 2018

4.0

It’s been a good experience so far, we are hoping to grow our engagement with the tool in 2019

Pros

It’s a great tool to help move clients away from paper based tools

Cons

There are little bugs here and there but support has been eager to help when presented with issues

Review Source

JW

Jackson W.  
CTO  
Real Estate  
Used the software for: 1-2 years

### "Apptega provides clarity"

April 23, 2019

5.0

Pros

We can finally understand \_where\_ we are in the compliance process against multiple standards.

Cons

You still have to do the work and get your security / compliance house in order.

Review Source

JC

Joanie C.  
IT  
Information Technology and Services  
Used the software for: Less than 6 months

### "We love Apptega and are so pleased with the tool and the support. Thank you!"

April 12, 2019

5.0

Incredible, there are not a lot of businesses in the country that provide the level of customer service that I've experienced with the Apptega team.

Pros

The tool is very easy to use and anyone in our company can get up to speed quickly.

Cons

The notes field does not expand, timestamps, left nav bar text is too light, difficult to read.

Review Source

RD

Richard D.  
Dir. IT  
Financial Services  
Used the software for: 6-12 months

### "Great product!"

December 18, 2018

5.0

It's been great and the team is great to work with.

Pros

That it cleanly lays out the requirements to execute against.

Cons

The flow/layout isn't "first glance" intuitive to navigate.

Review Source

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