---
title: "HubStar Connect Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about HubStar Connect Software - reviews, pricing plans, popular comparisons to other PDF Editor products and more."
source_url: "https://www.capterra.com/p/180592/Smartway2/"
page_type: "product"
language: "en"
---

# 

 HubStar Connect Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

HubStar Connect

## What is HubStar Connect?

Struggling to get people into the office? Give everyone a decision support toolkit that showcases key events and reveals who’ll be there and how busy it’ll be, for the best possible experience. HubStar Connect is an intelligent workplace scheduling tool that rebuilds face-to-face connection and collaboration by helping employees book everything they need for a great day in the office. From booking desks and meeting rooms to parking and amenities, HubStar Connect is the virtual assistant in everyone’s pockets. 240,000 teams across 60 countries are boosting purposeful attendance and making hybrid work for their workplace with HubStar Connect.

## What is HubStar Connect used for?

[Desk Booking](https://www.capterra.com/desk-booking-software/)[Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Space Management](https://www.capterra.com/space-management-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$300

Per Feature, Per Year

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for HubStar Connect?[Manage this product listing](https://www.g2.com/products/rastermaster-sdk/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### HubStar Connect

4.5 (10)

VS.

[4.6 (29)](https://www.capterra.com/p/229863/Kadence/reviews/)

Starting Price

$300

Per Feature, Per Year

Starting Price

$4

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (10)

Ease Of Use

4.9 (141)

Value For Money

4.3 (8)

Value For Money

4.6 (123)

Customer Service

4.7 (10)

Customer Service

4.8 (132)

## HubStar Connect alternatives

[4.8 (21)](https://www.capterra.com/p/231920/anny/#reviews)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.8 (59)](https://www.capterra.com/p/117248/OfficeSpace-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[WorkInSync](https://www.capterra.com/p/215113/Work-in-Sync/)

[4.8 (141)](https://www.capterra.com/p/215113/Work-in-Sync/reviews/)

Starting price

$2.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/215113/Work-in-Sync/)

[Smarten Spaces Hybrid Workplace Software](https://www.capterra.com/p/201274/Jumpree/)

[4.4 (9)](https://www.capterra.com/p/201274/Jumpree/reviews/)

Starting price

$2.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/201274/Jumpree/)

## FAQs about HubStar Connect

Overview

### Which roles and teams benefit most from HubStar Connect?

HubStar Connect benefits facilities, workplace, and office operations teams that manage space planning, desk booking, and day-to-day workplace coordination. IT and application leaders use it to support deployment, integrations, and system reliability, while executives and commercial leaders rely on workplace data to guide occupancy, employee experience, and real estate decisions.

Answer based on 10 reviews

Overview

### What company size and specific industries is HubStar Connect built for?

HubStar Connect is designed for organizations of any size that run hybrid or adaptive workplaces and need to rebuild in-person connection, improve collaboration, and manage real estate costs. It is not tied to a specific industry, making it suitable for companies in office-based sectors across professional services, technology, education, and other knowledge work environments.

Features and Usability

### What are the key features of HubStar Connect?

HubStar Connect offers scheduling and booking tools like appointment scheduling, meeting room booking, desk reservation, and resource scheduling. It also includes space management features such as floor plans and maps, occupancy management, availability management, and hot desking, plus access controls, reporting and analytics, notifications, and third-party integrations.

Integrations

### Which third-party tools and platforms does HubStar Connect integrate with?

HubStar Connect integrates with 15 third-party tools and platforms, including Microsoft Outlook, Microsoft 365, Microsoft Teams, Gmail, Google Calendar, Microsoft Power BI, Tableau, Okta, Ping Identity, Cisco Meraki, Brivo Access, Acre Security, Haltian Empathic Building, TimeEdit, and Workday HCM.

Answer based on 3 reviews

Getting Started and Support

### What training and onboarding options does HubStar Connect offer?

HubStar Connect offers in person training, live online sessions, webinars, documentation, and videos. In person and live online formats can support guided setup, webinars provide scheduled group instruction, documentation serves as written reference material, and videos offer visual walkthroughs for self-paced learning.

Getting Started and Support

### What customer support options does HubStar Connect offer?

HubStar Connect provides email/help desk, FAQ/forum, knowledge base, phone support, and 24/7 live rep support. No reviewer feedback about support quality is available, so user experience details like response times, helpfulness, or common frustrations cannot be confirmed from the catalog data.

## Features

AI summary

Based on 1,230 PDF Editor reviews

Capterra data shows that buyers of desk booking software rank the following features as their top priorities:

-   **Online Booking** (**50%** of reviewers rated this feature as critical)
-   **Desk Availability Schedule** (**42%**)
-   **Desk Reservation** (**54%**)

HubStar Connect supports all three features reviewers value most: **Online Booking**, **Desk Availability Schedule**, and **Desk Reservation**. Together, these capabilities help businesses manage workspace demand more efficiently, giving teams clear visibility into available desks, making it easier to reserve space in advance, and supporting smoother office planning day to day.

Online Booking

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Desk Reservation

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Reserve a desk space that is available

Mobile Access

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Access Controls/Permissions

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Availability Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Email Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage, store and organize emails within the system or via third-party apps

HubStar Connect 105 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Active Directory Integration: Integrates with Active Directory
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Scheduling: Schedule appointments via a calendar
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Availability Indicator: Indication whether a resource is available or protected from allocation
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Categorization/Grouping: Organize and group data or items based on various criteria
- Class Scheduling: Schedule in-person or online classes
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Contact Tracing: identification of people who have recently been in contact with someone diagnosed with an infectious disease
- Contract/License Management: Track, store, and access client contracts or licenses
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Desk Availability Schedule: A calendar or map that shows occupied and available desks
- Desk Reservation: Reserve a desk space that is available
- Digital Signage: Digital displays use technologies such as LCD, LED, projection and e-paper
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Reminders: Reminders sent via email
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Directory: Access names, contact information, and roles of employees in a centralized repository
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities
- Employee Portal: Online portal where employees can access and track their own information
- Employee Scheduling: Assign working shifts or tasks to employees based on their availability
- Employee Self Service: Gateway through which employees can access the system
- Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition
- Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed
- Event Calendar: A list of events with their respective dates
- Event Scheduling: Plan an event's time and location
- Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history
- Floor Plans & Maps: Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour
- For Offices: Designed to be used in offices
- For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools.
- Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars
- Historical Reporting: Information, data and reports that are being tracked over time
- Hot Desking: Multiple employees utilizing a singular physical workstation at varying intervals
- Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
- Internal Meetings: For use in meetings within the company
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Mobile App: Access the system via a mobile application
- Multi-Language: Manage and support multiple languages
- Multi-Location: Manage and support multiple locations
- Occupancy Management: Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room
- Online Booking: Book meetings and appointments through a website or digital platform
- Projections: Estimate or forecast of a future scenario based on the study of present trends
- QR Codes: Matrix barcode that stores information
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event
- Resource Allocation & Planning: Assign available resources (human and/or non-human) to various projects and tasks
- Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects
- Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Room Availability Schedule: A calendar that shows when rooms are occupied and available
- Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held
- Schedule Distribution: Assign and distribute work schedules to individual employees or teams within an organization
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Shift Swapping: Managing and trading shift details between employees
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- SMS Messaging: Send messages via SMS
- Space Management: Manage occupancy and space utilization in facilities and buildings
- Space Reservation: Manage the reservation of workspaces
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Task Scheduling: Track and manage the scheduling of tasks
- Third Party Booking: Allows bookings to be made through a third party service
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Utilization Reporting: Track the frequency of asset usage
- Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time
- Visitor Management: Allow organizations to streamline the check-in process for visitors.
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Wayfinding: Process of understanding one's position in a physical space via planned routes, signs, colors and images
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.4 (10)

4.4

Based on 10 reviews

## Pricing

Value for money

4.3 (8)

Free Trial

Basic

$300.00

Per Feature,Per Year

Value for money

4.3 (8)

4.3

Based on 8 reviews

## Integrations

[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Tableau](https://www.capterra.com/p/208764/Tableau/)[

Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[

Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (10)

4.7

Based on 10 reviews

## User reviews

Overall rating

4.5

Based on 10 reviews

Filter by rating

5(6)

4(3)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Edna J. W.

CEO

Non-Profit Organization Management

### "Enterprise Power vs. Non-Profit Reality"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

2/10

January 14, 2026

My overall experience with HubStar Connect was a journey of high expectations met with significant operational friction, as the platform proved to be a mismatch for my specific team structure. While it successfully centralized our work streams into a data-driven ecosystem, the enterprise-level complexity and prohibitive per-seat pricing became a major hurdle for a non-profit utilizing a rotating group of interns. The tool felt over-engineered for our needs, creating administrative friction that forced my team to spend more time "managing the software" than executing our core mission, ultimately proving that it was not the right fit for an agile, lean organization like mine.

Pros

HubStar Connect is the exclusive, high-performance workspace and collaboration hub for the Edna White brand and 2nd Chance Inc. It is designed to bridge the gap between vision and execution, ensuring that every team member—from administrative support to media analytics—is moving in perfect alignment.

Cons

While HubStar Connect offers a centralized workspace, it presented significant challenges for our agile team structure, primarily due to the prohibitive cost of maintaining premium seats for a rotating group of interns. The financial burden was difficult to justify for a non-profit budget, especially when coupled with the steep learning curve caused by the platform’s over-engineered interface. Instead of accelerating our workflow, the tool often created administrative friction, requiring extensive training time that diverted my interns away from their core tasks of SEO and organizational growth, ultimately making the platform feel like a hurdle rather than a bridge to our goals.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

easy to use, integration with staff easy no time to teach others.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Civil Engineer

Civil Engineering

### "Smartway2 for Hotel Booking"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 1, 2024

My overall experience with Smartway2 has been positive. The platform’s user-friendly interface makes managing and booking resources straightforward. Its real-time booking capabilities are convenient and enhance productivity. However, occasional glitches and limited customization options can be frustrating. Overall, it's a solid tool for improving resource management and space utilization.

Pros

Smartway2's user-friendly interface, real-time reservations, and effective resource management improve productivity and space use. I use it everyday to boo a hotel.

Cons

Occasional glitches and limited customization options.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JL

Joe L.

Application Analyst

Oil & Energy

### "Perfect fit for our desk booking requirements "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 25, 2023

As stated above this was required for desk booking, however we have since rolled out VR, EV and other functionality across multiple sites. We have very little support calls come through from users and overall positive feedback since the service was bedded in.

Pros

The application works very well, but the support given has been exceptional. This was originally required for desk booking during covid but the business quickly took to the system and have been requesting further functionality since. The majority of, if not all, of this functionality has had tight deadlines however these have been hit due to our incredibly respondent Account Manager.

Cons

It would be useful to have some communication about new features/updates coming up.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DB

David B.

Facilities Manager

Civic & Social Organization

### "Would 100% recommended "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 11, 2022

Overall, I'm happy with the system, and look forward to new functions in the system that may help our business.I must say, Raj is by far the best and most approachable person I've met on any contract I've worked on. Nothings is too much. Raj always has the answer and helps make the changes we need and want. Having this type of customer service really makes a difference.

Pros

Easy to use from a user perspective. Easy to use and edit from an Admin perspective. Visually easy to understand and no fuss.

Cons

We have to advise user to press the clear button often to refresh and changes made.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GM

Georgina M.

Executive Assistiant & Office Admin Supervisor

Chemicals

### "New User/Admin"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 12, 2022

Fewer people are coming to our Admin Team for help with reserving space.

Pros

user friendly, good app, excellent training and support

Cons

Parking space management, more efficient process for making allocated parking spaces available on a daily basis

Reasons for choosing HubStar Connect

more fit for purpose and good initial introduction to the product

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MW

Michael W.

ICT manager

Non-Profit Organization Management

### "Smartway2 review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 30, 2022

Support response and attention to detail is exceptional. Highly recommend as very good value for the investment.

Pros

Staff ease of use and integration to Microsoft Outlook. Support is excellent.

Cons

The desk map feature was very good, however in hindsight we could have supplied Smartway2 with a more detailed desk layout to locate desks quicker. More our issue than Smartway's.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

EW

Emily W.

Workplace Transformation Officer

Government Administration

### "Desk booking to support new ways of working"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 27, 2022

Smartway2 has good reporting features which helps us view the usage of our office spaces which will help shape the future of our offices,

Pros

That we could prepopulate a set of check points before employees could book a desk - This feature was valuable to support employees returning during the pandemic.

Cons

A feature that would be good to incorporate is if you could be taken straight to the floor you regularly book desks on as a default instead of having to select each time.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

LH

Lisa H.

Manager - ICT Operations and Delivery

Government Administration

### "Great support to get the system up and running"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 23, 2022

We received very good support from \[SENSITIVE CONTENT\], \[SENSITIVE CONTENT\] and \[SENSITIVE CONTENT\] to get the system up and running at short notice.

Pros

It is easy to administer and fairly easy to use although the end users do need some training on how to use it.

Cons

The SW2 add-in in Outlook loses its connection often and you have to set it up again. It stops syncing so has caused some issues.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

CD

Clare D.

Commercial Director

Information Technology and Services

### "Brilliant solution for managing office space post Covid 19"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 5, 2021

We've been able to be proactive and intentional about making our office space work for staff who are not able to work from home due to space or other issues. The mobile app has the same experience as the desktop app, so our team have been able to identify a safe space to work in, book it out, and understand the rules of the building. We've also been able to use SW2 for our own 'track and trace' efforts to support the safety of anyone coming into our building.

Pros

What we've found most useful is the ability to customise the system to suit our needs. The rules and policy engine have allowed us to build in desk and room booking processes to communicate well with our team, and manage the space in our building safely.

Cons

It needs a bit of a look and feel update as it looks a little bit dated, but we're told this is on the way.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Founder / CEO

Law Practice

### "Imrpoved Room Utilization"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 5, 2018

Smartway2 has reduced our no show rate by over 70% do to email reminders and signage outside of each meeting room which requires employees to check in via their security badge. We have received great value from this solution since we installed in 10 months again.

Pros

Outlook integration is very easy to use - IT team were very happy! Implementation was great. We were up and running in days. Digitial signage helps us reduce our meeting no shows and increase conf room utilization. Able to book rooms and desks with one mobile app.

Cons

Would like to see them provide desk signage to track utilization and check in for mobiel workers. They say its coming soon.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 30, 2022

Thanks so much for the review, these are fantastic results! Could you drop us a quick message at info@smartway2.com so we can get in touch regarding the features you mentioned,? Some are already available.

[View all Reviews](https://www.capterra.com/p/180592/Smartway2/reviews/)

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