# HubStar Connect Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about HubStar Connect Software - reviews, pricing plans, popular comparisons to other Desk Booking products and more. Source: https://www.capterra.com/p/180592/Smartway2 --- # HubStar Connect Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) HubStar Connect ## What is HubStar Connect? HubStar Connect is an intelligent desk booking system that rebuilds face-to-face connection by helping employees book everything they need for a great day in the office. From booking desks and meeting rooms to parking and amenities, HubStar Connect is the virtual assistant in everyone’s pockets that makes hybrid work easy. Thousands of teams across 60 countries are making their offices the place to be with HubStar Connect. ## What is HubStar Connect used for? [Desk Booking](https://www.capterra.com/desk-booking-software/)[Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Space Management](https://www.capterra.com/space-management-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $300 Per Feature, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HubStar Connect?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.hubstar.com/&name=HubStar Connect) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HubStar Connect 4.5 (10) VS. [4.8 (1,024)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price $300 Per Feature, Per Year Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (10) Ease Of Use 4.8 (1,024) Value For Money 4.3 (8) Value For Money 4.7 (942) Customer Service 4.7 (10) Customer Service 4.8 (962) ## HubStar Connect alternatives Highest Rated [4.9 (55)](https://www.capterra.com/p/117248/OfficeSpace-Software/reviews/) Starting price Contact vendor for pricing [4.6 (29)](https://www.capterra.com/p/229863/Kadence/reviews/) Starting price $4.00 Per User, Per Month [YAROOMS](https://www.capterra.com/p/140364/YAROOMS/) [4.6 (102)](https://www.capterra.com/p/140364/YAROOMS/reviews/) Starting price $200.00 Per User, Per Month [Learn More](https://www.capterra.com/p/140364/YAROOMS/) [Robin](https://www.capterra.com/p/143909/Robin-Powered/) [4.7 (79)](https://www.capterra.com/p/143909/Robin-Powered/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/143909/Robin-Powered/) [View all alternatives](https://www.capterra.com/p/180592/Smartway2/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Desk Reservation 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Reserve a desk space that is available Mobile Access 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Access Controls/Permissions 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Availability Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Email Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps Employee Database 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository HubStar Connect 105 features Define levels of authorization for access to specific files or systems Integrates with Active Directory Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Schedule appointments via a calendar Manage the process of evaluating documents or requests submitted for approval Manage attendance for classes, shifts, meetings, or events A record of all activities within the system, including user access, changes made, etc. Automatically create schedules based on business needs or employee availability and qualifications Indication whether a resource is available or protected from allocation Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Organize and group data or items based on various criteria Schedule in-person or online classes Track and manage adherence to policies for any service, product, process, or supplier Configure existing workflows to meet your organization's needs identification of people who have recently been in contact with someone diagnosed with an infectious disease Track, store, and access client contracts or licenses A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications A calendar or map that shows occupied and available desks Reserve a desk space that is available Digital displays use technologies such as LCD, LED, projection and e-paper Assemble applications and processes by dragging over and arranging pre-built components Manage, store and organize emails within the system or via third-party apps Reminders sent via email Electronic storage of staff/employee contact information and job status in a centralized repository Access names, contact information, and roles of employees in a centralized repository Track employee schedules, availability, and performance across projects and tasks Process of familiarizing new employees with the company, their position, and responsibilities Online portal where employees can access and track their own information Assign working shifts or tasks to employees based on their availability Gateway through which employees can access the system Manage procedures that ensure organizational equipment remains in working condition Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed A list of events with their respective dates Plan an event's time and location Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour Designed to be used in offices Designed to be used by kindergarten, primary, middle, and senior secondary schools. Automatically find mutually available meeting time slots across multiple calendars Information, data and reports that are being tracked over time Multiple employees utilizing a singular physical workstation at varying intervals Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards For use in meetings within the company Schedule predetermined or ad hoc maintenance services and labor requests Manage the process of planning and scheduling meetings, including agenda creation Access software remotely via mobile devices Notifications via mobile devices Access the system via a mobile application Manage and support multiple languages Manage and support multiple locations Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room Book meetings and appointments through a website or digital platform Estimate or forecast of a future scenario based on the study of present trends Matrix barcode that stores information Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Based on availability, instantly confirm or deny a request when a new booking is made Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Assign available resources (human and/or non-human) to various projects and tasks Process of planning, scheduling and executing the optimal and effective use of human capital across projects Allocate and manage resources, such as employees, equipment, facilities, and other assets Set & manage permission levels based on user roles and restrict access to only authorized individuals A calendar that shows when rooms are occupied and available Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Assign and distribute work schedules to individual employees or teams within an organization Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Managing and trading shift details between employees Allow users to access multiple services after entering their login credentials once Send messages via SMS Manage occupancy and space utilization in facilities and buildings Manage the reservation of workspaces Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Track the status over time for a request, process, asset, or transaction Gauge satisfaction and receive information for improvement and success Track and manage the scheduling of tasks Allows bookings to be made through a third party service Set up connections to third-party platforms to improve business processes Track and interpret metrics on the usage of company resources Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Track the frequency of asset usage Request, track, and manage time off requests and vacation time Allow organizations to streamline the check-in process for visitors. Interact with data visualization elements, such as charts and graphs, to drill down into data Process of understanding one's position in a physical space via planned routes, signs, colors and images Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (10) 4.4 Based on 10 reviews ## Pricing Value for money 4.3 (8) Free Trial Basic $300.00 Per Feature,Per Year Value for money 4.3 (8) 4.3 Based on 8 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Tableau](https://www.capterra.com/p/208764/Tableau/)[ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (10) 4.7 Based on 10 reviews ## User reviews Overall rating 4.5 Based on 10 reviews Filter by rating 5(6) 4(3) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent Edna J. W. CEO Non-Profit Organization Management ### "Enterprise Power vs. Non-Profit Reality" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 January 14, 2026 My overall experience with HubStar Connect was a journey of high expectations met with significant operational friction, as the platform proved to be a mismatch for my specific team structure. While it successfully centralized our work streams into a data-driven ecosystem, the enterprise-level complexity and prohibitive per-seat pricing became a major hurdle for a non-profit utilizing a rotating group of interns. The tool felt over-engineered for our needs, creating administrative friction that forced my team to spend more time "managing the software" than executing our core mission, ultimately proving that it was not the right fit for an agile, lean organization like mine. Pros HubStar Connect is the exclusive, high-performance workspace and collaboration hub for the Edna White brand and 2nd Chance Inc. It is designed to bridge the gap between vision and execution, ensuring that every team member—from administrative support to media analytics—is moving in perfect alignment. Cons While HubStar Connect offers a centralized workspace, it presented significant challenges for our agile team structure, primarily due to the prohibitive cost of maintaining premium seats for a rotating group of interns. The financial burden was difficult to justify for a non-profit budget, especially when coupled with the steep learning curve caused by the platform’s over-engineered interface. Instead of accelerating our workflow, the tool often created administrative friction, requiring extensive training time that diverted my interns away from their core tasks of SEO and organizational growth, ultimately making the platform feel like a hurdle rather than a bridge to our goals. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) easy to use, integration with staff easy no time to teach others. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Civil Engineer Civil Engineering ### "Smartway2 for Hotel Booking" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 1, 2024 My overall experience with Smartway2 has been positive. The platform’s user-friendly interface makes managing and booking resources straightforward. Its real-time booking capabilities are convenient and enhance productivity. However, occasional glitches and limited customization options can be frustrating. Overall, it's a solid tool for improving resource management and space utilization. Pros Smartway2's user-friendly interface, real-time reservations, and effective resource management improve productivity and space use. I use it everyday to boo a hotel. Cons Occasional glitches and limited customization options. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Joe L. Application Analyst Oil & Energy ### "Perfect fit for our desk booking requirements " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 25, 2023 As stated above this was required for desk booking, however we have since rolled out VR, EV and other functionality across multiple sites. We have very little support calls come through from users and overall positive feedback since the service was bedded in. Pros The application works very well, but the support given has been exceptional. This was originally required for desk booking during covid but the business quickly took to the system and have been requesting further functionality since. The majority of, if not all, of this functionality has had tight deadlines however these have been hit due to our incredibly respondent Account Manager. Cons It would be useful to have some communication about new features/updates coming up. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB David B. Facilities Manager Civic & Social Organization ### "Would 100% recommended " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 11, 2022 Overall, I'm happy with the system, and look forward to new functions in the system that may help our business.I must say, Raj is by far the best and most approachable person I've met on any contract I've worked on. Nothings is too much. Raj always has the answer and helps make the changes we need and want. Having this type of customer service really makes a difference. Pros Easy to use from a user perspective. Easy to use and edit from an Admin perspective. Visually easy to understand and no fuss. Cons We have to advise user to press the clear button often to refresh and changes made. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GM Georgina M. Executive Assistiant & Office Admin Supervisor Chemicals ### "New User/Admin" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 12, 2022 Fewer people are coming to our Admin Team for help with reserving space. Pros user friendly, good app, excellent training and support Cons Parking space management, more efficient process for making allocated parking spaces available on a daily basis Reasons for choosing HubStar Connect more fit for purpose and good initial introduction to the product Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MW Michael W. ICT manager Non-Profit Organization Management ### "Smartway2 review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 30, 2022 Support response and attention to detail is exceptional. Highly recommend as very good value for the investment. Pros Staff ease of use and integration to Microsoft Outlook. Support is excellent. Cons The desk map feature was very good, however in hindsight we could have supplied Smartway2 with a more detailed desk layout to locate desks quicker. More our issue than Smartway's. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EW Emily W. Workplace Transformation Officer Government Administration ### "Desk booking to support new ways of working" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 27, 2022 Smartway2 has good reporting features which helps us view the usage of our office spaces which will help shape the future of our offices, Pros That we could prepopulate a set of check points before employees could book a desk - This feature was valuable to support employees returning during the pandemic. Cons A feature that would be good to incorporate is if you could be taken straight to the floor you regularly book desks on as a default instead of having to select each time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LH Lisa H. Manager - ICT Operations and Delivery Government Administration ### "Great support to get the system up and running" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 23, 2022 We received very good support from \[SENSITIVE CONTENT\], \[SENSITIVE CONTENT\] and \[SENSITIVE CONTENT\] to get the system up and running at short notice. Pros It is easy to administer and fairly easy to use although the end users do need some training on how to use it. Cons The SW2 add-in in Outlook loses its connection often and you have to set it up again. It stops syncing so has caused some issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CD Clare D. Commercial Director Information Technology and Services ### "Brilliant solution for managing office space post Covid 19" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 5, 2021 We've been able to be proactive and intentional about making our office space work for staff who are not able to work from home due to space or other issues. The mobile app has the same experience as the desktop app, so our team have been able to identify a safe space to work in, book it out, and understand the rules of the building. We've also been able to use SW2 for our own 'track and trace' efforts to support the safety of anyone coming into our building. Pros What we've found most useful is the ability to customise the system to suit our needs. The rules and policy engine have allowed us to build in desk and room booking processes to communicate well with our team, and manage the space in our building safely. Cons It needs a bit of a look and feel update as it looks a little bit dated, but we're told this is on the way. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Founder / CEO Law Practice ### "Imrpoved Room Utilization" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 5, 2018 Smartway2 has reduced our no show rate by over 70% do to email reminders and signage outside of each meeting room which requires employees to check in via their security badge. We have received great value from this solution since we installed in 10 months again. Pros Outlook integration is very easy to use - IT team were very happy! Implementation was great. We were up and running in days. Digitial signage helps us reduce our meeting no shows and increase conf room utilization. Able to book rooms and desks with one mobile app. Cons Would like to see them provide desk signage to track utilization and check in for mobiel workers. They say its coming soon. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 30, 2022 Thanks so much for the review, these are fantastic results! Could you drop us a quick message at info@smartway2.com so we can get in touch regarding the features you mentioned,? Some are already available. [View all Reviews](https://www.capterra.com/p/180592/Smartway2/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)