# Joan Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Joan the right Scheduling solution for you? Explore 77 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/180593/Joan/reviews --- Joan 4.8 (77) [View alternatives](https://www.capterra.com/p/180593/Joan/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Joan Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews GM Gemma M People Engagement LeadConstruction, 51 - 200 employeesUsed the software for: 6-12 months. “The online support is very fast and they also aim to answer queries efficiently which has been amazing. Once you have the devices the ongoing cost are reasonable for the support and complexity of the product.“ February 27, 2026 hw helmut w System engineerEntertainment, 51 - 200 employeesUsed the software for: Less than 6 months. “The management interface can feel a bit overwhelming at times, as several modules we don’t use remain visible, which makes navigation less intuitive and slightly cluttered.“ September 8, 2025 KS Kenyon S IT SpecialistLeisure, Travel & Tourism, 51 - 200 employeesUsed the software for: 6-12 months. “The beautiful e-ink displays, fantastic battery life, and powerful features like the visitor management system make them a great solution for managing our office space. While the physical durability is a concern, the exceptional customer support has always been there to help, making them a worthwhile investment.“ September 9, 2025 CS Carles S Head of LegalHealth, Wellness and Fitness, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “As an employee, the main drawback is that sometimes the web in the mobile is slow and takes some time to update availability, which can be frustrating if you’re in a rush.“ August 27, 2025 SB Samuel B Digital Support OfficerHospital & Health Care, 201 - 500 employeesUsed the software for: Less than 6 months. “The user interface is clean and straightforward, making it simple to navigate through all the features. Whether you’re scheduling meetings, setting reminders, or accessing the system’s various tools, everything just makes sense.“ November 28, 2025 SL Sooky L Head of Financial Planning and AnalysisInformation Technology and Services, 51 - 200 employeesUsed the software for: 6-12 months. “Check-in feels clunky, notifications hit-and-miss, floorplans slow to load, not always able to book specific desk by clicking on floorplan.“ August 26, 2025 JW Joshua W Research AssociateStaffing and Recruiting, 51 - 200 employeesUsed the software for: 6-12 months. “It really simplifies the whole process of organizing my workday, from choosing a desk to quickly checking who’s around in the office.“ August 26, 2025 si shane i Technology ManagerWarehousing, 201 - 500 employeesUsed the software for: More than 2 years. “Pricing model change may increase costs for companies with fewer meeting rooms. “ February 24, 2026 ## Showing most helpful reviews Showing 1-25 of 77 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Joshua H. Head of Product Computer Software Used the software for: Less than 6 months ### "The only room booking tablet an idiot like me could implement" December 5, 2019 5.0 For a small business without an IT team, for a company that doesn't want to provide power outside every conference room, or for companies of any size who care more about something that is simple to buy, setup and maintain, I heartily recommend Joan. The value is incredible. Pros The best thing about Joan is the hardware. Unlike every other tablet-based solution, I can mount them without wiring and they only need to be charged every week or two. The software itself is a little annoying to set up (and the desktop software is wonky) but we're seeing great compliance among our employees. At the end of the day, that's all that really matters. Cons While the setup was something I could handle myself (I'm not some IT wizard, I'm just the product manager tasked with getting office technology working) the process was a little complicated. The desktop software necessary to configure Wifi on the tablets looks old and sometimes crashes/freezes. The website is a bit tricky, too. But this is small compared to the fact that \*I was actually able to set this up\*. Reason for choosing Joan Cost and battery life. Review Source PF Peter F. IT Manager Program Development Used the software for: 2+ years ### "Easy to use Office Management software" September 8, 2025 5.0 Overall it has been a positive experience with Joan. The software is reliable and does as advertised. Pros Very easy to setup and maintain. Mainly use the product of desk booking and we were able to implement the software within a week and get the employees using the product straight away. Cons The subscription model has changed so it can make it a lot more expensive depending on what modules you were using. Alternatives considered [deskbird](https://www.capterra.com/p/233108/deskbird/) Reason for choosing Joan Easier to use and worked out cheaper at the time of implementation. Review Source Response from Visionect September 10, 2025 Thanks, Peter! We’re glad Joan has been easy to set up and that your team could start using desk booking right away. We appreciate your feedback on the subscription model and take it into account as we keep improving. It’s great to know Joan has been a reliable tool for you over the years. Best, The Joan Team KJ Kartik J. Software Engineer Computer Software Used the software for: 1-2 years ### "Happy with Joan desk booking service" May 7, 2026 5.0 Very nice desk booking service and room booking service, I can see which rooms are empty on the day and then book accordingly in the teams. Pros I love it because it lets me book a desk and i have a peace of mind when i arrive at a desk and I know exactly where I am going to sit and not have worry about finding a desk Cons The map is bit confusing sometimes, I can't know exactly which desk I am booking. I mean the dots give you the desk number but its not very clear unless I see the desk physically or I book it regularly. Review Source VR Verified Reviewer Training Manager Computer Software Used the software for: 1-2 years ### "Great software, terrible hardware" April 21, 2020 3.0 In conclusion, I believe from a cost/value perspective getting some cheap iPads that are anyway plugged in all the time will provide a better user experience for a lower cost. I like the idea and as pointed out in the pros, the software interface is really neat, but it's let down by terrible hardware implementation. Pros The software interface is done very well. As is the visual design of the tablet. This would be a fantastic solution, were it not for two major downsides... Cons The biggest issue is the battery. I think the tablet has issues with mesh networks where multiple wifi access points share the same SSID. Even directly below an access point, the tablet complains about connectivity. I believe it connects to the wrong (i.e. further away) access point, which results in a high battery drain. We have to recharge the tablets every few weeks which is significantly below the guidance of the manufacturer. The other issue is the touch control. I'm not sure if this is an issue with the e-ink display itself or simply a terrible touch layer that's used. But in the end, you might need quite a bit of force to use the display. Review Source GM Gemma M. People Engagement Lead Construction Used the software for: 6-12 months ### "Joan to the rescue!" February 27, 2026 5.0 Joan is really easy to navigate, easy to learn how to use and has plenty of online resources to support with your understanding of the product. The online support is very fast and they also aim to answer queries efficiently which has been amazing. Once you have the devices the ongoing cost are reasonable for the support and complexity of the product. Pros Joan has been a game changer in the way we use our desk booking and meeting rooms. It's supported with our compliance efforts knowing who is where and has really allowed us to improve our space management with a growing team. Cons At the moment, I would like if the devices made noises when the meeting is nearing the end/ending to notify staff, however when I raised this with the support team to ask the question, they were great in directing me to where I can leave this feedback so it can be considered in ongoing developments. Review Source AM Ana M. Inside Sales South Information Technology and Services Used the software for: 2+ years ### "Joan's Review" September 8, 2025 5.0 Overall, my experience working with Joan has been positive. She is a dependable team member who contributes steadily to our projects. With a bit more confidence in voicing her ideas, I believe she could have an even greater impact. Pros I appreciate Joan’s dedication and reliability the most. She consistently meets deadlines and approaches tasks with a positive attitude, which helps keep the team motivated and on track. Cons One thing I find challenging is that Joan can sometimes be hesitant to speak up during meetings, which means her valuable insights might be missed. Encouraging her to share more could benefit the whole team. Switched from [Evocon](https://www.capterra.com/p/187341/Evocon/) its energy-efficient ePaper displays, seamless calendar integration, and user-friendly interface, making it a sustainable and intuitive choice for hybrid work environments Review Source YB Yoan B. IT Manager Renewables & Environment Used the software for: 2+ years ### "Promoting, implementing and introducing JOAN in my last two companies has a reason, hasn't it?" November 26, 2025 4.0 Great, I have also used the support couple of times and it is prompt and helpful. Sales support too. Pros The e-display technology that is truly wireless and demands no constant power (which needs cabling), vs. the offerings based on tablets. Cons Well, the e-ink touchscreen technology is a bit laggy. Other thing that I would benefit from is more materials that I can use to "educate" the users to make the transition from post-it notes to Joan meeting room reservation solution and to start using the system and respecting other's reservations, etc. Alternatives considered [Streamlabs Talk Studio](https://www.capterra.com/p/231375/Melon/) Reason for choosing Joan Yealink RoomPanel Plus, Logitech Tap Scheduler were considered. Joan 6 RE doesn't need constant power and cabling. Review Source GC Gary C. IT Specialiast Gambling & Casinos Used the software for: 6-12 months ### "Joan Experience Review" August 26, 2025 5.0 Amazing, straight forward, no bugs whatsoever, quick support response time and the office work environment became better Pros Admin page is user-friendly and easy to maintain. Customer support always response in a quick manner, especially, \[sensitive content hidden\]! For the employees, they're happy with the system since it's easy to use and is simple to work around Cons No main floor plan layout. Since we have a big office, we're keen on adding a floor plan in the reception area so that the users know what rooms are booked or not. Alternatives considered [TableAir](https://www.capterra.com/p/185585/TableAir/) Reason for choosing Joan Pricing wise Joan was better plus it was easier to implement Review Source Response from Visionect August 27, 2025 Thanks, Gary! We’re glad to hear Joan has been easy for your team to use and that our support has been quick and helpful. Your note about the floor plan is valuable and helps us see where we can improve. We really appreciate your review and your trust in Joan. VA Vishal A. System Engineer Information Services Used the software for: 1-2 years ### "Joan - Modern, sleek and reliable meeting room management." September 8, 2025 4.0 Its been an amazing and fantastic experience with Joan. Its compact in size and very easy to mount wireless device. Pros Joan is a simple and smart meeting room management. Its a wonderful user-friendly device for efficient room booking. Cons Maybe, improvement can be done for the battery charging time and also the battery life. I have no other complaints. Switched from [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Joan seamlessly allowed the integration of Joan with microsoft 365. Review Source Response from Visionect September 10, 2025 Thanks, Vishal! We’re glad Joan has been a simple and reliable tool for meeting room management and that it fits well with Microsoft 365. Your note about charging time and battery life is appreciated and helps us see where we can improve. It’s great to know Joan has made your experience smooth and efficient. Best, The Joan Team sI shane I. Technology Manager Warehousing Used the software for: 2+ years ### "Great Company and Great Product" February 24, 2026 5.0 Overall the product is fantastic. The response from support is fast. The devices work as promised. Pros Product work great. Set it and forget it. Once it is up, you never have to think about it. It just works as promised. Cons Pricing model change may increase costs for companies with fewer meeting rooms. The recent price plan change impacted us since we only have 2 devices. Granted if we had more devices the plan would be a better fit. Review Source BK Brett K. VP of IT Human Resources Used the software for: 2+ years ### "Functional and productive technology products" August 26, 2025 5.0 Have been using for several years at our offices - has helped us grow and utilize meeting and calendar booking features within Microsoft Pros Great technology Easy to use Practical Works great across out multiple office locations Multiple product options Cons Sometimes it is hard to troubleshoot devices at our remote locations. However, it is overall a great product line. Review Source Response from Visionect August 27, 2025 Thanks, Brett! We’re glad Joan has supported your offices and works well with Microsoft tools. Your note about troubleshooting remote devices is helpful for us as we keep improving. We truly appreciate your trust over the years and look forward to supporting you further. HP Helen P. Product Lead Banking Used the software for: Less than 6 months ### "Easy workspace manageement" November 26, 2025 4.0 It is very easy it is to book a desk or a meeting room. It makes workspace management simple. Also the app is very handy to have as you can book on the go. Pros I like how easy it is to book a desk or a meeting room. It makes workspace management simple and i like that i have the ability to do it on the go while im commuting into work. Cons Sometimes using the app i cant see all the functions i would see on a desktop however this is insignificant. Review Source NR Nicole R. Performance and Talent Lead Sports Used the software for: Less than 6 months ### "Efficient desk booking system " August 26, 2025 4.0 Good though it took me a little while to figure it all out. Could be more intuitive perhaps in how you book and delete/amend bookings. Pros The traffic light systems for seats is useful for a first glance. Block booking functionality is also very helpful. Cons If you don't check-in at your desk I think it should release the desk back but you have to actually delete the booking for it to go Green again - not sure why... Review Source NR Nathan R. Sr. Manager Pharmaceuticals Used the software for: Less than 6 months ### "Very Easy To Use" August 26, 2025 5.0 This is my first experience using this kind of app or program. It is super convenient and easy to use. Pros Very easy user interface allows you to select and book a desk or conference room with just a few clicks. Reminders to check-in are also helpful. Cons Sometimes, the mobile version and the online version take some time to sync when booking a desk or a conference room. Review Source Response from Visionect August 28, 2025 Thanks, Nathan! We’re glad you find Joan easy to use and that it helps you book desks and rooms quickly. Your note about syncing on mobile and online versions is helpful, and we’ll keep working to make the experience even smoother. We really appreciate your review and trust. VR Verified Reviewer CTO Accounting Used the software for: 2+ years ### "Best roomreservartion system ever " November 27, 2019 5.0 During our growth we encountered several issues with our meetingrooms. Double bookings, ghost meetings etc. Even while all users could check the room calendars they didn't. Having a physical, low maintance device with the current and next meetings right at the room is a huge improvement. Customers love to see the appointment on the Joan. Pros Easy to use, set it up and forget about it. It just runs. Just make sure the Joan gets charged once in a while and you don't have to do any maintance. The setup is maybe 15 minutes of work and even the advanced stuff is easy to setup. Cons Well it's not a huge deal but when setting up and configuring stuff (making test appointments and so on) it takes some time to see if everything is working. There is no realtime feedback, but thats in the nature of the product. Review Source Response from Visionect December 5, 2019 Dear Joan customer! Thank you very much for your kind feedback and review. We're thrilled to see that you set up Joan in 15 minutes, even the advanced features! Best regards, Tilen Kegl, Marketing Team Lead JR Jon R. Head of Tech Strategy Computer Software Used the software for: 1-2 years ### "Exact right product for the specific need" November 27, 2019 5.0 When we moved into our new office ~2 years ago, I needed a solution that would allow for integrated organization of our 14 or so meeting rooms with our existing tooling. I did not want to feel like I had to invest in a solution that would look terrible on a budget review 9 months later. The solution is cost friendly and simple. Implementation took from 6am-9am on a Tuesday. There aren't too many on prem device integrations that take 3 hours for a first-time user. Pros The Joan solution is what I look for whenever I'm selecting a solution or technology for our company or office. The solution delivers exactly what it is intended to. It doesn't try to win business with a longer feature set. It offers the features that match the need. There's no waste and no hollow features for the sake of competitive parity. Cons If I were being picky I would say that I would like to see the AI/Slack integration to evolve a bit. I'm unaware of integrations with smart speaker functionality but this would be a nice integration as well (which again may exist at this point). Alternatives considered [Discovery Attender](https://www.capterra.com/p/92354/Discovery-Attender/) Reason for choosing Joan Reasons mentioned above Review Source VR Verified Reviewer Business Development Information Technology and Services Used the software for: 6-12 months ### "No more arguing about a booked meeting room." February 7, 2020 4.0 By using Joan we have a clear view for the schedule of our meeting rooms. It saves us a hassle of walking around the office to check if something is booked or not. Pros Joan is really easy to work with, it gives a quick overview if a room is booked or not. It is even possible to book a meeting immediately from the touch display. By this was arguing about who a booked room does not have to happen anymore. Cons I think the battery is empty to quickly. Also I notice sometimes that it does not book a room when clicking on book, however this only happened to me a few times in the past year. Review Source DS Dan S. Network Manager Construction Used the software for: 2+ years ### "It just works" November 27, 2019 5.0 Great support and great product. It works. Pros It's simple. Setup and integration was easy. In fact it was so easy, a developer could even do it... Cons It was a zip file inside of another zip file. Little confusing at first. Reason for choosing Joan Reliable and easy for our users to use. Review Source Response from Visionect November 28, 2019 Dear Dan, thank you for your kind review and feedback. We try to make our products as simple and as easy to use as possible. Also, noted on the zip file comment, will bring it to the team. Thank you Tilen Kegl, Marketing Team Lead at Joan BF Bram F. CEO Security and Investigations Used the software for: 1-2 years ### "Great product" November 27, 2019 5.0 Pros You can add custom logos and easily integrate with Google Calendar Cons Setup process is a bit difficult, resetting also a bit difficult Review Source Response from Visionect December 5, 2019 Dear Bram! Thank you for your kind review and feedback. We're always looking for ways to improve the setup process and just in the last year, we brought it from 8 to 4 steps. It's feedback like yours that motivates us to push further and to create the simples meeting room booking solution on the market. Best Regards Tilen Kegl, Marketing Team Lead FP Federico P. IT specialist Machinery Used the software for: Less than 6 months ### "The most reliable solution - and cool" November 27, 2019 5.0 Great way to manage our rooms on-the-go. The best solution ever. Pros Battery life and e-ink display are a big plus, since it has been the only solution on the market able to not having us deploying more cables and whatever. Integration in G Suite is very nice. Cons The frame design choice could be a little more wide. Maybe some swappable (coloured) frames? Could be a great idea! Also, when a meeting is already started, a button for extending the duration of the meeting would be useful. Often our meetings go overtime and users can't manage to log in G suite and extend the meeting's duration. Like a "add 30 minutes" button poppin'up (if the room is free, of course) would be great. Reason for choosing Joan Reliable, green, easy and customizable. Review Source Response from Visionect December 4, 2019 Hi Federico! Thanks for your kind review and great feedback and ideas! I'll make sure to pass them along to our product team. :) Best Regards Tilen Kegl, Marketing Team Lead JS John S. CMO Financial Services Used the software for: 1-2 years ### "Best meeting room solution out there" December 5, 2019 5.0 Pros I love the effect it has had on our company and our management of our meeting rooms. It’s simple to use, straightforward to get set up and solves a real problem in a busy workplace Cons Battery length could be better, but it’s still very strong Review Source RO Renee O. Administative Accounting Used the software for: 6-12 months ### "Check out Joan" November 27, 2019 4.0 Joan has made the conference rooms user friendly and this makes for smoother meetings. Pros Users can book their own conference rooms instead of always needing assistance Cons Pop up meetings do not show who is in attendance. Review Source Response from Visionect November 28, 2019 Dear Renee, thank you for your kind review and feedback. I've noted your feedback about the pop up meetings and will take it to the team to discuss. Best regards Tilen Kegl, Marketing Team lead GR Gerard R. Director Information Technology and Services Used the software for: 6-12 months ### "Get Joan!" December 5, 2019 4.0 Pros Joan is an easy to use and extremely cost effective room scheduling device. Cons The wireless connection was a little buggy in the beginning but I think this has since been fixed in a firmware update. Reason for choosing Joan Cost Review Source JF Jordan F. IT Team Leader Facilities Services Used the software for: 6-12 months ### "Review" December 5, 2019 4.0 Pros Very easy to install, looks the part, easy to add devices Cons Greyscale Screen, could do with a bit of colour. Review Source AA Abdullah A. IT Support Technician Staffing and Recruiting Used the software for: Less than 6 months ### "Amazing simple meeting room solution" November 27, 2019 4.0 Really Satisfied Pros High quality Cordless Simple Custom Button and Logo Easy Administration Cons Battery life not as described but still last fair bit Review Source Response from Visionect December 4, 2019 Dear Abdullah! Thank you for your kind review and feedback! Best Regards, Tilen Kegl, Marketing Team Lead Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.