--- title: "Page 2 | Joan Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 2 - Is Joan the right Scheduling solution for you? Explore 77 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/180593/Joan/reviews/?page=2" page_type: "reviews" language: "en" --- Joan 4.8 (77) [View alternatives](https://www.capterra.com/p/180593/Joan/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 20th, 2026 # Page 2 - Reviews of Joan ## Showing most helpful reviews Showing 26-50 of 77 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KS Kenyon S. IT Specialist Leisure, Travel & Tourism Used the software for: 6-12 months ### "A Beautiful and Functional Tablet with Great Support, but Mind the Mount" September 9, 2025 5.0 Our overall experience with Joan Tablets has been very positive. The beautiful e-ink displays, fantastic battery life, and powerful features like the visitor management system make them a great solution for managing our office space. While the physical durability is a concern, the exceptional customer support has always been there to help, making them a worthwhile investment. I would highly recommend these, but with the caveat to place them somewhere they are unlikely to be bumped. Pros Joan makes fantastic tablets that have significantly improved our appointment management. We use about 15 of them, and they are beautiful and extremely easy to use, displaying upcoming meetings and the current meeting status at a glance. What I like most is the e-ink display; it's gorgeous and makes the tablet incredibly battery-efficient. We only need to charge them once a month or every two months. While the initial cost may seem steep, the value is justified by the incredible customer support we've received, which has resolved every issue we've had. Beyond meeting rooms, the visitor management system is a significant pro. It streamlines the check-in process, replacing manual sign-in sheets with a smooth, digital experience. Visitors can pre-register or sign in on the spot, and the system can automatically send notifications to the host's email, SMS, or via an app alert, ensuring they are promptly aware of their guest's arrival. This creates a much more professional and seamless first impression. Cons The biggest issue we've had is with the physical hardware. The magnets, while seemingly secure, allow the tablets to fall easily if they are gently bumped. On top of that, the case is prone to splitting or breaking upon impact. While we've been lucky that most have continued to function, this lack of durability is a concern. Review Source MN Mihai N. Expert Online Booking Engine Airlines/Aviation Used the software for: 1-2 years ### "Great App, very intuitive" August 26, 2025 5.0 The over all experience is good, and I love the interface. Thank's God that until now it was not needed to contact the customer support, and that all works smoothly. I am really enjoying the App. Pros It is a very easy to use App, that allows you to book a free desk on a daily basis. As we are 60 people and only 30 desks, it is very important for us to have such an App. Each time when I go to the office I can choose my desk, do the Check In procedure remotely from my phone, and have my desk ready when I arrive. I can also see who is sitting in the office next to me in that specific day. The App works great without having any bugs nor issues, and did not provide any error until now. It is very usefull and a great value for money. Making an appointment is really easy and intuitive. Cons The load time of the application is sometimes too much. The App is very slow and I have to wait until the Map is loaded. When I go from one day to the next one, it takes a lot of time to load the map. Also, sometimes the App in the Windows EDGE Browser is slow and takes more than 10 seconds to load the map. Review Source Response from Visionect August 27, 2025 Thanks, Mihai! We’re glad Joan helps your team manage desks easily and that the app feels intuitive to use. Your note about loading times is helpful and we’ll keep working on making the experience even smoother. sI shane I. Technology Manager Warehousing Used the software for: 2+ years ### "Great Company and Great Product" February 24, 2026 5.0 Overall the product is fantastic. The response from support is fast. The devices work as promised. Pros Product work great. Set it and forget it. Once it is up, you never have to think about it. It just works as promised. Cons Pricing model change may increase costs for companies with fewer meeting rooms. The recent price plan change impacted us since we only have 2 devices. Granted if we had more devices the plan would be a better fit. Review Source SB Samuel B. Digital Support Officer Hospital & Health Care Used the software for: Less than 6 months ### "Joan is fab!" November 28, 2025 5.0 My overall experience with Joan has been excellent from the start. The platform was easy to integrate into my workflow, and it’s made managing my schedule and tasks significantly more efficient. The interface is clean, the functionality is solid, and it really has simplified my day-to-day operations. I’ve been impressed by how responsive the system is and how it adapts to my needs. Overall, Joan has been a fantastic tool, and I’d highly recommend it. Pros I really liked how easy and intuitive Joan is to use. The user interface is clean and straightforward, making it simple to navigate through all the features. Whether you’re scheduling meetings, setting reminders, or accessing the system’s various tools, everything just makes sense. The setup was quick, and I didn’t need to spend much time figuring things out. Overall, Joan is incredibly user-friendly and efficient, which makes my daily tasks so much smoother Cons Honestly, there isn’t anything I dislike about Joan. Every feature seems well thought out, and the system works as advertised without any noticeable issues. I’ve been using it for a while now, and there have been no major problems or drawbacks to mention. It’s a reliable and seamless tool, and I really haven’t encountered anything that would be considered a con. Review Source JW Joshua W. Research Associate Staffing and Recruiting Used the software for: 6-12 months ### "Great Tool for Desk and Workplace Management" August 26, 2025 5.0 Overall, I’m more than satisfied with Joan as a workplace booking platform. It really simplifies the whole process of organizing my workday, from choosing a desk to quickly checking who’s around in the office. I find that it not only saves me time but also improves collaboration, since I can easily plan to sit near the colleagues I need to work with. The interface is clean, intuitive, and makes the experience feel effortless, which is something I value a lot in tools I use every day. Even though there are the occasional small bugs with the desk status colors, they don’t outweigh the benefits at all. For me, Joan has become an essential part of the modern workplace setup, and I can genuinely recommend it to any team or company looking for a simple and effective solution. Pros What I really love is the simplicity of booking a desk or a workplace. It only takes a moment, and I can instantly see who’s in the office on a given day and where I might want to sit. It makes it so much easier to plan ahead and also to connect with the right colleagues. I also appreciate how clear the overview is, I don’t have to waste time checking with others or guessing, the system just gives me all the info I need right away. Cons Unfortunately, the system does sometimes bug out. Instead of desks showing up clearly as green (available) or red (occupied), they occasionally appear grey, which makes it confusing. Apart from that small issue, I honestly don’t see any other negative points. Review Source Response from Visionect August 27, 2025 Thanks, Joshua! We’re glad Joan makes it easier to plan your day and connect with colleagues. Your note about the desk status colors is helpful, and we’ll use it to keep improving. We really appreciate your recommendation and trust. JL Jaylon L. Facilities Operations Food & Beverages Used the software for: 1-2 years ### "Easy to use, Can we add more data capturing?" February 24, 2026 5.0 Overall, Its a great application. I enjoy it and my employees do as well. Biggest thing is just wanting to get something in reporting. Pros Easily accessible and easy to teach employees. The app and the website make it easy for short informationally. Cons I would like to see the app and website look into reporting. This would be helpful with knowing how many employee's we have in the building. Review Source AS Anshul S. IT Manager Real Estate Used the software for: 6-12 months ### "Joan For ALL" September 8, 2025 5.0 Pros We have implemented Joan Conference Room booking feature for all our conference rooms with no issues till now . Joan App is very easy to use with the Joan devices showing true value for money. The customer support has been very helpful for easy configuration and prompt response. Visitor management and notifications come in real time making it more efficient Cons Joan devices does not support multi colour resolution to make it look more attractive. Joan devices should have more analyics about the rooms and which user books the room Review Source Response from Visionect September 9, 2025 Thanks, Anshul! We’re happy to hear Joan Conference Room booking has been working smoothly for your team and that the app and devices bring real value. It’s also great to know our support team was able to help with setup and configuration. Your thoughts on device display and analytics are much appreciated and will help us as we continue improving. We’re glad Joan makes meeting and visitor management easier for you. Best, The Joan Team SM Sidney M. Outreach manager Education Management Used the software for: 6-12 months ### "Office management simplified " August 26, 2025 5.0 It’s incredible experience using Joan at work managing appointments, booking rooms and I would say it’s value for money Pros Appointment management and ease of use. It’s very easy to shuffle appointments to accommodate last minute meetings. I find it easy to navigate and cancel or schedule appointments Cons I wouldn’t say liking least, I initially struggled with deleting a seat and rebooking another. Not anymore! Review Source Response from Visionect September 9, 2025 Thanks, Sidney! We’re glad Joan helps you manage appointments and meetings more easily and that it has become smoother to rebook when plans change. We appreciate you sharing your experience and are happy to hear it brings value to your work. Best, The Joan Team KC KC C. Legal Administrator Law Practice Used the software for: 6-12 months ### "Great concept and easy to use." February 24, 2026 5.0 Nice, easy to use. I love the app and the desktop version. However, the fact that I cannot book my seat one month ahead is what I dislike about the app. Pros I like the fact that I can book the seat via my app. Going to the office easy to use. The fact that I can use it to find where colleagues are in the office. Cons The fact that I cannot book 1 month ahead. I and others I've spoken to dislike this. Can we book ahead? Review Source AL Arnis L. Customer Service Teamlead Chemicals Used the software for: 1-2 years ### "Easy and convenient desk management" August 26, 2025 5.0 Overall very good experience, easy to book a spot, convenient log-in options and easy changes or cancellation. Pros It's available both - from PC and as a phone app. Easy to book a spot, change and cancel a booking. I like the option that you can book only half a day. Cons The filter options can not be saved permanently (e.g. preferred floor). It could be beneficial to get reminders if no spot is booked a certain period in advance. Review Source Response from Visionect August 27, 2025 Thanks, Arnis! We’re glad to hear Joan makes booking, changing, and canceling spots so easy, whether on desktop or mobile. Your note about filters and reminders is very helpful, and feedback like this helps us improve. We truly appreciate your review and your trust in Joan. AG Alper G. Contracting Manager Hospitality Used the software for: 2+ years ### "Great tool! Joan makes your worklife easier..." March 5, 2026 5.0 Overall, it is a great tool. I'm glad that my company offers this tool to their employees. Joan makes the planning of office hours easier. Pros Joan is user-friendly and fast. What I most like is to see who of my colleagues booked a desk already. Cons On the IOS app, I would appreciate if the app could save my prefered settings. Each time I have to select: Floor, Location before making being able to book my desk. Review Source SA Shawn A. System Administrator Legal Services Used the software for: 1-2 years ### "Joan Exceeded My Expectations!" August 26, 2025 5.0 Pros I really like the minimalistic vibe, the ease of use and the quality of the product. Customer support is always fantastic and you can tell that the team really value you as a customer and your opinion/feedback. It has helped a lot with visitor and appointment management in our office. Cons I really can't think of anything anything that I dislike about Joan, we have had no issues whatsoever. Review Source ME Moussa E. Construction Manager Civil Engineering Used the software for: Less than 6 months ### "Exceptional Service and Results!" November 26, 2025 5.0 My overall experience with Joan was outstanding. She exceeded my expectations at every turn. Her professional demeanor, combined with her genuine care for the outcome, made her an absolute pleasure to work with. I would highly recommend her to anyone. Pros Joan's commitment to excellence and exceptional communication skills. She was highly responsive, always clear in her explanations, and demonstrated deep knowledge in her area. She made the entire process feel effortless and stress-free. Cons Honestly, there was very little to dislike. If I had to pick one thing, it would be that her schedule was very busy, making it sometimes challenging to coordinate quickly, but this is understandable given how excellent she is. Review Source MD Mike D. Senior Project Manager Telecommunications Used the software for: 1-2 years ### "Happy user" August 26, 2025 5.0 Overall my experience with the app is one that is very satisfied with the platform and its ease of use Pros Its a very easy to use app, user friendly so to speak. I use the app via computer and mobile phone while travelling Cons At times the mobile version locks up when using the app to book a desk. I have to close down the app and restart Review Source Response from Visionect August 28, 2025 Thanks, Mike! We’re glad Joan is easy to use for you both on desktop and while traveling with your phone. We value your comment and will use it to make Joan even better. We truly appreciate your review and your trust. BK Brett K. VP of IT Human Resources Used the software for: 2+ years ### "Functional and productive technology products" August 26, 2025 5.0 Have been using for several years at our offices - has helped us grow and utilize meeting and calendar booking features within Microsoft Pros Great technology Easy to use Practical Works great across out multiple office locations Multiple product options Cons Sometimes it is hard to troubleshoot devices at our remote locations. However, it is overall a great product line. Review Source Response from Visionect August 27, 2025 Thanks, Brett! We’re glad Joan has supported your offices and works well with Microsoft tools. Your note about troubleshooting remote devices is helpful for us as we keep improving. We truly appreciate your trust over the years and look forward to supporting you further. eA elizabeth A. paralegal Law Practice Used the software for: 6-12 months ### "great app to use" August 26, 2025 5.0 great great app easy to use. Agreed asset to the set up of our firm. Love the accessibility and the app set up. Pros easy to use app especially when in a rush . easy to see site maps and preview and presences . love accessibility. Cons would like to make recurring would like to be able to make recurring easier to do like to separate for a whole week Review Source Response from Visionect September 9, 2025 Thanks, Elizabeth! We’re happy to hear Joan is easy to use and that accessibility makes a difference in your daily work. Your suggestion about recurring bookings is appreciated and gives us ideas for how to improve. We’re glad Joan is a helpful part of your firm’s setup. Best, The Joan Team AL Alex L. CTO Legal Services Used the software for: Less than 6 months ### "Super Easy Meeting Room Booking!" November 30, 2025 5.0 Pros Easy to book meetings. The interface doesn't feel too cluttered and it gives me just what I need. I love the Slack integration and the ability to book something with natural language. Cons Sometimes the UI was buggy and flickering, but I was able to get what I needed by refreshing. I think this is temporary. Review Source HP Helen P. Product Lead Banking Used the software for: Less than 6 months ### "Easy workspace manageement" November 26, 2025 4.0 It is very easy it is to book a desk or a meeting room. It makes workspace management simple. Also the app is very handy to have as you can book on the go. Pros I like how easy it is to book a desk or a meeting room. It makes workspace management simple and i like that i have the ability to do it on the go while im commuting into work. Cons Sometimes using the app i cant see all the functions i would see on a desktop however this is insignificant. Review Source AB Anton B. Client Partner Information Services Used the software for: Less than 6 months ### "Nice and short review" November 26, 2025 5.0 Pros The app is very easy to use, the user interface is intuitive and streamlined, so booking a desk is quick, straightforward and reliable every time Cons The only thing I found challenging was understanding how to book meeting rooms in Joan. The interface is not entirely intuitive at first, and it took me some time to figure out the correct steps. Review Source NR Nicole R. Performance and Talent Lead Sports Used the software for: Less than 6 months ### "Efficient desk booking system " August 26, 2025 4.0 Good though it took me a little while to figure it all out. Could be more intuitive perhaps in how you book and delete/amend bookings. Pros The traffic light systems for seats is useful for a first glance. Block booking functionality is also very helpful. Cons If you don't check-in at your desk I think it should release the desk back but you have to actually delete the booking for it to go Green again - not sure why... Review Source GM German M. IT director of Operations Non-Profit Organization Management Used the software for: I used a free trial ### "Good for the basics" September 8, 2025 5.0 So far, for simple things it looks like it does it's job, but if you want to embed the display into an Iframe or it you want to do your own custom content, there is a lot of issues. Pros E-ink options. Simple to setup. Battery longevity. The devices look professional and has a good contrast to see from afar. Cons There is no mid-size between 6" and 13". The platform seems buggy at times, having to deal with Support 3 time to fix the same issue of adding and removing devices. Review Source Response from Visionect September 9, 2025 Thanks, German! We’re glad the setup was easy and that you find the e-ink displays and battery life useful. Your feedback on sizes, stability, and support is appreciated and helps us improve. Best, The Joan Team NR Nathan R. Sr. Manager Pharmaceuticals Used the software for: Less than 6 months ### "Very Easy To Use" August 26, 2025 5.0 This is my first experience using this kind of app or program. It is super convenient and easy to use. Pros Very easy user interface allows you to select and book a desk or conference room with just a few clicks. Reminders to check-in are also helpful. Cons Sometimes, the mobile version and the online version take some time to sync when booking a desk or a conference room. Review Source Response from Visionect August 28, 2025 Thanks, Nathan! We’re glad you find Joan easy to use and that it helps you book desks and rooms quickly. Your note about syncing on mobile and online versions is helpful, and we’ll keep working to make the experience even smoother. We really appreciate your review and trust. SL Sooky L. Head of Financial Planning and Analysis Information Technology and Services Used the software for: 6-12 months ### "Simple and Reliable Desk Booking" August 26, 2025 5.0 Pros Easy to use, quick booking/cancelling, real-time availability, floorplan view, calendar sync, helpful for hybrid work. Cons Check-in feels clunky, notifications hit-and-miss, floorplans slow to load, not always able to book specific desk by clicking on floorplan. Review Source VR Verified Reviewer CTO Accounting Used the software for: 2+ years ### "Best roomreservartion system ever " November 27, 2019 5.0 During our growth we encountered several issues with our meetingrooms. Double bookings, ghost meetings etc. Even while all users could check the room calendars they didn't. Having a physical, low maintance device with the current and next meetings right at the room is a huge improvement. Customers love to see the appointment on the Joan. Pros Easy to use, set it up and forget about it. It just runs. Just make sure the Joan gets charged once in a while and you don't have to do any maintance. The setup is maybe 15 minutes of work and even the advanced stuff is easy to setup. Cons Well it's not a huge deal but when setting up and configuring stuff (making test appointments and so on) it takes some time to see if everything is working. There is no realtime feedback, but thats in the nature of the product. Review Source Response from Visionect December 5, 2019 Dear Joan customer! Thank you very much for your kind feedback and review. We're thrilled to see that you set up Joan in 15 minutes, even the advanced features! Best regards, Tilen Kegl, Marketing Team Lead VR Verified Reviewer Technical Support Admin Food Production Used the software for: 2+ years ### "It just works!" December 20, 2019 5.0 Who's in the conference room? Who's got it booked next? That's the problem it solves. As our company grows the demand for space grows as well. Joan helps to keep our conference room experience efficient. Pros Setup was very easy for the on-prem server, not much configuration needed after spinning it up. The config to connect to Office 365 was well documented and easy as well. I've had this running since the end of 2016 and it's been one of the more solid systems of any technology I'm responsible for. Users love the visibility Joan provides. And I love the fact I get about a month of battery life. Cons There really isn't much not to like. It just works! Reason for choosing Joan I had one killer requirement--no holes in the wall. Joan met that requirement with ease. Using either the included magnet mount or 3M Command strips, they've been hanging on the wall for over three years, hole free. 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