--- title: "Action1 Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Action1 Software - reviews, pricing plans, popular comparisons to other IT Management products and more." source_url: "https://www.capterra.com/p/180609/Action1-RMM/" page_type: "product" language: "en" --- # Action1 Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Action1 ## What is Action1? Action1 is an autonomous endpoint management platform that is cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching - AEM’s foundational use case - through peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates costly, time-consuming routine labor, preempts ransomware and security risks, and protects the digital employee experience. Trusted by thousands of enterprises managing millions of endpoints globally, Action1 is certified for SOC 2 and ISO 27001. The company is founder-led by industry veterans Alex Vovk and Mike Walters, American entrepreneurs who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. ## What is Action1 used for? [Patch Management](https://www.capterra.com/patch-management-software/)[IT Management](https://www.capterra.com/it-management-software/)[Remote Monitoring and Management](https://www.capterra.com/remote-monitoring-and-management-software/) Recognitions Shortlist Best ease of use Best value for money Overall rating Based on 239 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Computer Security / 2026 - Cybersecurity / 2026 - IT Management / 2026 - Managed Service Providers (MSP) / 2026 - Network Monitoring / 2025 - Remote Support / 2025 - Server Management / 2025 Our "Best of" badge program showcases products with the highest ratings... - Computer Security / 2026 - Cybersecurity / 2026 - Endpoint Protection / 2026 - IT Management / 2026 - ITSM / 2026 - Managed Service Providers (MSP) / 2026 - Patch Management / 2026 - Remote Monitoring and Management / 2026 - Server Management / 2026 - Unified Endpoint Management (UEM) / 2026 - Vulnerability Management / 2026 - IT Asset Management / 2025 - Network Monitoring / 2025 - Remote Support / 2025 Our "Best of" badge program showcases products with the highest ratings... - Computer Security / 2026 - Cybersecurity / 2026 - Endpoint Protection / 2026 - IT Management / 2026 - ITSM / 2026 - Managed Service Providers (MSP) / 2026 - Patch Management / 2026 - Remote Monitoring and Management / 2026 - Server Management / 2026 - Unified Endpoint Management (UEM) / 2026 - Vulnerability Management / 2026 - IT Asset Management / 2025 - Network Monitoring / 2025 - Remote Support / 2025 ## Action1 alternatives Highest Rated [4.9 (493)](https://www.capterra.com/p/181954/Iru/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (1,841)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Starting price $104.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (297)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (456)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/180609/Action1-RMM/alternatives/) ## FAQs about Action1 Overview ### What problems does Action1 solve? Action1 solves patching backlog, poor visibility into endpoint health, and slow remote support by centralizing updates, vulnerability status, software deployment, scripting, and remote access in one dashboard. IT administrators, MSPs, small IT teams, and security-conscious organizations use it to manage dispersed devices, reduce manual maintenance, and simplify compliance. Answer based on 114 reviews Overview ### Which roles and teams benefit most from Action1? Action1 is most used by IT administrators, systems and network administrators, and IT managers who need centralized endpoint management, patching, remote support, and device monitoring. IT directors, CIOs, CISOs, and technology leaders use it to improve security oversight, standardize operations, and maintain visibility across distributed business environments. Answer based on 238 reviews Overview ### What company size and industries is Action1 built for? Action1 serves internal IT departments and MSPs, primarily in small businesses at 84%, with Information Technology and Services leading at 15%. It also sees use in midsize businesses at 15% and enterprise at 2%, with Education Management at 11% and Computer & Network Security at 7%. Answer based on 238 reviews Features and Usability ### What are the key features of Action1? Action1 includes core patch management and remote patch management with scheduling, approvals, and automatic deployment for Windows and third-party apps. Key differentiators include endpoint management, remote desktop, software deployment, and vulnerability management. Reviewers also highlight asset inventory, scripting, centralized dashboards, alerts, and reporting for day-to-day IT control. Answer based on 86 reviews Integrations ### Which third-party tools and platforms does Action1 integrate with? Action1 integrates with ThreatAware and Foxit PDF Reader based on reviewer mentions, and official catalog listings also include Microsoft Azure, Microsoft Teams, Slack, Zapier, and Zendesk Suite. These connections span security, communication, automation, and support workflows, with ThreatAware specifically cited for dashboard visibility. Answer based on 18 reviews Getting Started and Support ### How easy is it to onboard and train a team on Action1? Action1 is generally quick to onboard, with an intuitive interface that many IT managers and admins learn fast. Training is available through live online sessions, webinars, documentation, and videos. Teams handling basic patching start quickly, while advanced automations, custom scripts, and policy setup can take longer for less technical users. Answer based on 31 reviews Getting Started and Support ### What customer support options does Action1 offer, and how do users rate the experience? Action1 offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as helpful, friendly, and responsive, especially during setup and troubleshooting. Some mention slower replies on the free tier, while documentation and community resources help with advanced configurations and common questions. Answer based on 60 reviews Security ### How does Action1 handle data security and access control? Action1 uses automated patching, real-time vulnerability scanning, remote wipe, centralized reporting, secure remote access, two-factor or multi-factor authentication, AES-256 encryption, and auditing to protect endpoints and control access. Reviewers also note limits such as currently less-granular permissions, an RDP disablement gap, occasional false positives, and privacy concerns for BYOD monitoring. Answer based on 48 reviews Patch management ### How well does Action1 handle patch management? Action1 makes patch management easy for most IT teams through centralized automation, clear visibility, and support for Windows and many third-party apps. Small businesses, MSPs, and remote-first teams often value fast setup and scheduling, though some administrators want more control over in-progress updates, permissions, and patch-status detail. Answer based on 86 reviews ## Who uses Action1? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 5,511 IT Management reviews Capterra reviewers point to these as the top priorities when choosing IT Management software: - **Patch Management** (**56%** of reviewers rated this feature as critical) - **Real-Time Monitoring** (**47%**) - **Access Controls/Permissions** (**39%**) Action1 supports all three features buyers rate most highly: **Patch Management**, **Real-Time Monitoring**, and **Access Controls/Permissions**. Together, these capabilities help businesses keep systems up to date, track device and network activity as it happens, and manage user access more securely, allowing teams to reduce risk, improve visibility, and maintain better control across their IT environment. Patch Management 4.9 (177) 91.53% of 177 reviewers that rated this feature as important or highly important With this capability, you can centrally manage and deploy patches for both Windows and third-party applications, automate updates, and maintain compliance. Reviewers appreciate its intuitive interface, broad software coverage, and time-saving automation, though some mention minor inconsistencies in vulnerability labeling. Real-Time Monitoring 4.7 (79) 78.48% of 79 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Access Controls/Permissions 4.8 (14) 92.86% of 14 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Remote Access/Control 4.4 (138) 75.36% of 138 reviewers that rated this feature as important or highly important This aspect allows you to securely access and control remote endpoints directly from the browser, supporting troubleshooting and maintenance. Some reviewers find it reliable and easy to use, though others note it lacks advanced capabilities and can be slower than dedicated remote tools. Real-Time Notifications 4.7 (19) 68.42% of 19 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Alerts/Notifications 4.6 (92) 79.35% of 92 reviewers that rated this feature as important or highly important You receive real-time alerts and notifications for critical events, vulnerabilities, and system changes. Reviewers indicate these notifications are reliable and customizable, helping them stay informed, though some find setup confusing and desire more advanced alerting options. Action1 83 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Monitoring: Track and report on everything that happens within the system or network - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: You receive real-time alerts and notifications for critical events, vulnerabilities, and system changes. Reviewers indicate these notifications are reliable and customizable, helping them stay informed, though some find setup confusing and desire more advanced alerting options. - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Application Security: Identify and respond to security threats to developed applications - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automatic Patch Deployment: It gives you the ability to automate patch rollouts with customizable schedules and policies, targeting specific groups or endpoints. Users think this saves significant time, reduces manual effort, and ensures systems stay updated, though some want more flexible reboot options. - Automatic Scans: Setup recurring or automatic scans - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Behavioral Analytics: Track and analyse user behavior within a system or network - Change Management: Track and monitor efficient handling of all changes/transitions - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - CPU Monitoring: Monitor performance details involving CPU/memory utilization - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Dashboard: Action1 offers a clean, intuitive dashboard that provides a comprehensive, real-time overview of system status, pending updates, and vulnerabilities. Reviewers appreciate its clarity, ease of navigation, and actionable insights, though a few wish for even more customization and admin access options. - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Visualization: Graphical representation of data - Deployment Management: Manage the processes involved when making the application ready for use - Device Management: Maintenance and upkeep of physical and/or virtual devices - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Endpoint Management: Track status, assign actions, and control access to systems for devices within the organization - Endpoint Protection: Protect users working remotely and provide secure environments for personal devices to access company programs - Event Logs: A chronological record of actions or occurrences within a network, software, or process - For MSPs: Intended to be used by managed service providers - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Inventory Management: Track and manage inventory levels to maintain proper supply - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - IT Asset Management: Managing inventories and tracking changes to hardware and software configurations - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - IT Reporting: Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Network Wide Management: The ability to manage all patches within a network - Patch Management: With this capability, you can centrally manage and deploy patches for both Windows and third-party applications, automate updates, and maintain compliance. Reviewers appreciate its intuitive interface, broad software coverage, and time-saving automation, though some mention minor inconsistencies in vulnerability labeling. - Patch Prioritization: Determine which patches should receive immediate attention - Patch Testing: Test patches before deployment to mitigate security risks - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Policy Management: Create, manage, and track policies and procedures within an organization - Prioritization: Arrange tasks based on the level of priority or urgency - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Remote Access & Monitoring: Control system behavior and appearance, and access and report on system status/health from a distant location - Remote Access/Control: This aspect allows you to securely access and control remote endpoints directly from the browser, supporting troubleshooting and maintenance. Some reviewers find it reliable and easy to use, though others note it lacks advanced capabilities and can be slower than dedicated remote tools. - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Remote Update/Installation: Deploy updates or install new software remotely - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Login: At least a username and password is required to access the system - Security Auditing: Systematic evaluation of the security of a company's overall security system and situation - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Single Sign On: Allow users to access multiple services after entering their login credentials once - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Threat Intelligence: Information to prevent, understand and identify cyber threats - Threat Response: Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - Uptime Reporting: Track the availability time for a designated network or website over a given period of time - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - VPN: Extend virtual private network over public networks to enable protected information exchange - Vulnerability Assessment: The process of identifying, quantifying, and prioritizing the vulnerabilities in a system. - Vulnerability Management: Detect (and block) vulnerabilities and threats in your applications based on vulnerability information - Vulnerability Protection: Safeguards to protect network vulnerabilities - Vulnerability Scanning: Discover patch statuses and vulnerabilities - Vulnerability/Threat Prioritization: Classify levels of threat and organize actions based on priorities - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (239) 4.7 Based on 239 reviews ## Pricing Value for money 4.9 (226) Value for money 4.9 (226) 4.9 Based on 226 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Bitdefender Antivirus Plus](https://www.capterra.com/p/266585/Bitdefender-Antivirus-Plus/)[ Emsisoft Anti-Malware](https://www.capterra.com/p/178069/Emsisoft-Anti-Malware/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (212) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (212) 4.8 Based on 212 reviews ## User reviews Overall rating 4.9 Based on 239 reviews Filter by rating 5(220) 4(17) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent Jeremy S. Consultant Information Technology and Services ### "Action1 is the best dedicated patch management tool I have used" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 27, 2026 First class, as a small MSP it has been a game changer and provided the perfect cost effective solution for our clients. As it does not try to be all things to all people, yet it does have some additional features like remote control and the ability to run scrips remotely, the core functionality does exactly what you want it to do - patch and update management, with comprehensive reporting. Pros This is by far the easiest patch and update management I have used. I have used Altiris, WSUM and Heimdal and this leaves them all behind. It so easy to configure and you can try on 200 endpoints, with full functionality before you commit to anything. Excellent product! Cons The dashboard can lag behind the true picture of an environment. And it can look like there are multiple vulnerabilities at a site despite a concerted effort to remediate. Alternatives considered [Heimdal Patch & Asset Management](https://www.capterra.com/p/231180/Heimdal-Patch--Asset-Management/) Reasons for choosing Action1 Cost, ease of implementation, operational functinality Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BE Basel E. IT Manager Machinery ### "Simple and reliable tool for endpoint management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 22, 2026 Overall, my experience with Action1 has been positive. It is a reliable tool for remote monitoring, patch management, and endpoint management. It helps save time by making it easier to manage multiple devices from one place, especially for updates, scripts, and troubleshooting. It is not overly complicated, which is a big advantage, and it works well for day-to-day IT management. Pros What I liked most about Action1 is how simple it makes remote device management, patching, and monitoring. It is easy to see which endpoints need attention, push updates, run scripts, and check device status without having to physically touch each machine. The dashboard is straightforward, and it gives IT a practical way to stay on top of security updates and system health. Cons What I liked least about Action1 is that some areas could use a bit more depth and polish, especially around reporting and advanced automation. It handles the main tasks well, but certain workflows can take extra setup or manual checking depending on what you are trying to do. It is good overall, but there is room for more customization. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AK Alfred K. IT Manager Non-Profit Organization Management ### "Excellent Patching Tools" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2026 Action1 remains as effective as ever. I haven't found another free patching tool (supporting up to 200 endpoints) that can compete with its current features and reliability. Pros It is incredibly powerful and versatile, meeting almost all of our requirements. Remarkably, it still offers full functionality for up to 200 endpoints at no cost. Cons Using on MacOS still not so directly. The remote tools still not improve so far, remote access still needs other tools help. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KO Kevin O. Senior IT Technician Accounting ### "One of the best i have worked with" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 December 30, 2025 Very happy with Action1. I have used a large number of patching/deployment tools and this is one of the best and very easy to use and maintain. Pros The built in automation is a lifesaver and easy to use. Remote desktop client built in to resolve issues locally is also a great help if you run into issues. The reporting is great for management even on the evaluation version with the dashboard showing at a glance where you currently sit with your patching. Cons The fact that you cant automate OS version upgrades (Tried for Win11 25H2) and if you run it manually it is very buggy. Got one success out of about 10. Not sure if it's OS issue or deploymant. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JS John S. IT System Administrator Retail ### "FANTASTIC!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 2, 2025 Way better than LANsweeper and free! Much easier to setup and deploy, 100% cloud based, no complaints! We are already much more secure patched and up to date. Thanks Action1! Pros Super easy to setup and deploy. Did it in a few hours. It is free for up to 200 endpoints and extended to 400 for vulnerability for a limited time. I love the automations and actions very easy to get our systems much more patched and up to date Cons Nothing so far, if I had to say anything I would just say that you have to go in and clean up the automations and give them unique names or else you end up with a bit of a graveyard for things you only run one time. Switched from [Lansweeper](https://www.capterra.com/p/126334/Lansweeper/) Cost, bugs, poor support. The price for lansweeper nearly quadrupled over the last 4-6 years and new features are paywalled under an even higher tier. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Adam L. ICT Network Management Primary/Secondary Education ### "Indispensable Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 1, 2025 Very positive. Our account manager has worked with us and been very helpful making sure we find the bits of the product we need. Pros Very easy to setup, both with the agent deployment and with being able to dynamically group endpoints. We've found the remote support tools indispensable and being able to run PowerShell scripts against endpoints remotely has greatly improved our response to issues. No more running around or remoting around to get simple fixes applied, just send out a script automation. Update approval has streamlined the deployment of windows and software updates across the network giving visibility into where those updates are not applying correctly. Cons It feels like with the wealth of information it gives that some more critical vulnerabilities might get missed amongst the back log. For example one laptop has come out of a cupboard and tripped 500+ vulnerabilities which then hides the ones that work the other way and effect 500+ computers. Alternatives considered [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/) [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reasons for choosing Action1 Action1 focused on update detection and deployment whilst others where geared towards replacing Intune as well, and would not show us updates for software we hadn't expressly configured them to update. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WC Wayne C. IT Systems Administrator Machinery ### "Action1 is the way to go" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 17, 2025 I would recommend it to any business small, medium or large. Action1 does the monitoring for you so you can focus on completing other important tasks. Pros It is easy and convenient to use on both laptops and smartphones. It keeps applications up to date It easily picks up any vulnerabilities to remedy. Cons In the beginning, the timeout of Action 1 was very limited, but now it has improved dramatically and I am very impressed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DH Daniel H. IT Manager Education Management ### "Perfect solution for SMB" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 15, 2025 I am very pleased with the solution. It takes a big chunk of my manual labor away from me through automation. Pros This is a briliant platform. The fact that they offer 200 devices for free forever is a brilliant solution for small institutions. The interface is easy to get used to and it is very powerful tool. Cons I did not find anything yet. Mind you, I am using it only for around of 2 months. I might need to look at some thraining videos to fully utilise the platform, but the problem is not on theis side, but on mine. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NS Nikhil S. Technical Lead Chemicals ### "Reliable Endpoint Management Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 15, 2025 Experience is amazing, will recommend it to everyone. Give it a try. We had setup it on 30+ endpoints and it was very easy to do. Pros Easy to use, it is reliable. It is definitely a value for money. Script library is also good. We can easily create scripts and run remotely easily on endpoints. Cons Sometimes it was able to detect certain software installed. Also, in windows while running critical PowerShell script it should tell the user that this script can take the system to non-working state. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JS Joshua S. IT Systems Administrator Machinery ### "Would recommend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 12, 2025 It's been a great help. Support is helpful, albeit slow on free tier. Already recommended it to others. Pros Easy to use and setup. Powerful automations. It's been an absolute pleasure to use. Free for under 200 devices Cons Slow remote desktop. Lack of Linux support (which will change soon as it's on the roadmap for the next update). Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/180609/Action1-RMM/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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