# Page 3 | Action1 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Action1 the right Patch Management solution for you? Explore 237 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/180609/Action1-RMM/reviews --- Action1 4.9 (237) [View alternatives](https://www.capterra.com/p/180609/Action1-RMM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 24th, 2026 # Page 3 - Reviews of Action1 ## Showing most helpful reviews Showing 51-75 of 237 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JCG José Carlos G. Analista Telecommunications Used the software for: I used a free trial ### "Gestão de endpoints com ótimo custo-benefício e suporte eficiente" September 9, 2025 5.0 Minha experiência tem sido muito positiva: o Action1 simplifica a gestão de endpoints, com agentes leves e implantação prática. O suporte ao cliente é ágil, o custo acessível e a plataforma oferece excelente controle de acesso e configurações avançadas para TI. Pros O Action1 entrega um excelente custo-benefício, com implantação rápida de agentes, suporte eficiente e interface amigável. A variedade de opções de configuração permite personalização conforme a necessidade, garantindo acesso seguro e fácil aos usuários. Cons Apesar da boa relação custo-benefício, encontrei alguns bugs menores na configuração inicial. O painel poderia ter traduções mais completas e algumas opções avançadas exigem estudo extra para aproveitar todo o potencial da ferramenta. Review Source BC Brandon C. Owner Information Technology and Services Used the software for: Less than 6 months ### "10/10 would recommend!" July 7, 2025 5.0 I created a free account and received a call from my account representative within a week making sure I knew who to call if there was anything I needed. I was shocked! That level of service is getting harder to find in this field. Business is taking off and hopefully soon will pass the 200 agent mark and will definitely be sticking with Action1 long-term. Don't change! Keep it up Pros For the past 9 years, I have administrated KACE SMA in a 700+ workstation / server enterprise. Action1 far exceeds that product, especially in the third party patching field. I chose Action1 to start my own MSP business, and it has been great. Based just down the road from me in Houston, Texas! Cons I cannot think of any at the moment. The previous SMA I used was KACE and we self-hosted the VM in house. Action1 is cloud based so approving updates, for example, seems a little slower. This is to be expected, so no big deal. Not a complaint at all, just the nature of the beast. Review Source LB Leon B. Technology Coordinator Education Management Used the software for: Less than 6 months ### "Quality Patch Management " July 1, 2025 5.0 Great overall experience that makes patch management fun! Just found out it had Remote Access. That could be another great feature. Pros Action 1 is very intuitive, with plenty of relevant data. It's ease of use is what I like most. It doesn't push out all updates but a fair number as to make life a lot easier. Cons Haven't found a negative yet so it will be hard to write one hundred words in the negative box so this is it. Alternatives considered [CrowdStrike](https://www.capterra.com/p/147662/CrowdStrike-Falcon/)[Bitdefender GravityZone](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/) Reason for choosing Action1 Much better product. Pushes out more updates and the navigation is 100x's better. Review Source TG Thierry G. IT administrator Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Action1 greatly simplify our operations" July 1, 2025 5.0 Action1 allow us to have an overview of the software and windows update installed on workstations and servers in our environment. We really like it. Pros Able to automate the removal of unwanted software, and to install Windows update in a much simpler manner than with WSUS. Cons Sometime Windows udpates failed to install, it seem to be specific to certain machines, we are in the process of troubleshooting if the problem is with Action1 or the computers. Review Source LW Louis W. Sr Solution Specialist Banking Used the software for: Less than 6 months ### "Amazing product!" June 30, 2025 5.0 Extremely smooth rollout and monitoring of all updates. The software repository is great too with most of our additional software already available. And for the software that isn't in the repository, it's very easy to add and manage additional software. Pros The integration with Windows and the ease of pushing updates is amazing. Our computers have never been as up to date as they are now. Cons So far we haven't found a way to track licensed software to verify that we are in compliance. There may be a way, if there is we haven't figured it out. Switched from [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/) Better patch management and cloud based. Review Source CC Carla C. CIO Newspapers Used the software for: 6-12 months ### "I wish I had known about Action1 earlier" December 26, 2024 5.0 We are a company with few computers and in recent years we have needed to have more control over the users' computers, in addition to being able to connect remotely with ease. This tool has made things a lot easier for us and I would recommend this one especially to companies with a smaller volume of equipment and who do not know how to get started. Pros Pricing and ease of use. The support service is very good and very easy to contact. It has a lot of capacity for improvement and they show that they take the opinion of their users into account. Cons Having worked with other UEMs, I would like that instead of having a library of scripts, I would like to have some predefined actions that are like filling out a form. For example, in others I have found it easier to create a desktop shortcut to a website, but in the case of Action1 I am looking for a way through PowerShell and can't find the right way to make it do the same thing. Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/) Reason for choosing Action1 Because I don't have to pay for less than 100 endpoints. Review Source FS Fabio S. Diretor Computer & Network Security Used the software for: I used a free trial ### "Action1 é a melhor ferramenta de RMM que ja conheci" March 27, 2025 5.0 Sou iniciante no uso de ferramenta RMM, estou gostando muito, principalmente pela quantidade de usuários free o que nos ajuda a capitalizar para investir na ferramenta paga. Pros A facilidade de concentrar todas as informações em uma única console. Cons A ferramenta é facil e prática para usar. Review Source GY Glen Y. Director Information Technology and Services Used the software for: 1-2 years ### "Action1 is a game changer for patch management and application deployment." October 25, 2024 5.0 I wish I had found Action1 before I committed to another RMM. The main functions of my very expensive RMM are redundant as I'm really only using it for Splashtop and PSA. Although Action1 doesn't replace the full RMM I can use much cheaper tools to bridge the gap. A very overlooked part of Action1 is it's application deployment capabilities. Only 1 RMM comes close to Action1 for application deployment. Pros Bullet proof and simple patch management. It's 3rd party application patch management goes far beyond the likes of Chocolatey. It's application deployment capabilities are largely overlooked and people don't seem to appreciate just how valuable they are. Cons It's a developing platform the will is on track to evolve into a full RMM. Some filtering and workflows could be optimised, that said I am constantly seeing great developments along the way. Alternatives considered [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)[Atera](https://www.capterra.com/p/144309/Atera/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[nAbleMD](https://www.capterra.com/p/75736/nAbleMD/) Reason for choosing Action1 100 endpoints for free. Brilliant application deployment. Comprehensive patch management for OSs and 3rd party apps. Review Source MJ Matt J. IT Director Education Management Used the software for: Less than 6 months ### "Outstanding patching solution for education" December 10, 2024 5.0 Action1 have been excellent at all stages during the evaluation process - from pre-sales to support. The team are approachable and knowledgeable and have been quick to respond in all areas. During the deployment stage we engaged with support to check our approach was inline with best practice and support were able to help steer us to ensure our deployment fully utilised the feature set and met our overall needs. A great solution all round. Pros Action1 has been an incredible addition to our service offering, allowing us to quickly patch OS and third-party applications with ease. The inbuilt reporting is strong and helps report on compliance broadly as an organisation and to a granular client level. Action1's automations have enabled us to set organisation wide policies for patching, whilst still being able to take specific individual client actions. Scheduled automations for updates/removal of software can be 'set and forget' knowing that they will run and take the necessary action as per the schedule e.g. removing a specific piece of software if detected. All round a great experience and a well received solution by the team Cons Action1 offers exactly what it sets out to achieve, patching - however, there are some areas that would be 'nice to have' e.g. more granular permissions which would allow us to meet our specific needs. Action1 have taken this on board and have signposted me to their publically accessible roadmap that shows their upcoming features - of which granular permissions is one. Review Source CR Chris R. IT Admin Financial Services Used the software for: 6-12 months ### "Perfect for small businesses" January 6, 2025 5.0 Action1 is simple to deploy via GPO, endpoints can be managed via groups and split between organisations on whatever speed of an update channel I wish. I love the dashboard showing how protected my organisation is. Pros The ease of setting Action1 up. It's a breeze. The peace of mind it provides for machines that have not checked in for weeks is reassuring. The RMM functionality just works. And the Dashboard gives me the insight into my organisation as a whole in a clear way. Cons If I had to pick something it would be nice to be able to install programs per user as well as per machine. Also maybe the ability to install Windows updates by KB. It would be nice if the dashboard showed the number of original vulnerabilities my organisation had compared to how many it has dropped to. Eg 80/5000 vulnerabilities thanks to Action1! Alternatives considered [Huntress](https://www.capterra.com/p/229839/Huntress/) Reason for choosing Action1 Price. We are a small org and the first 100 endpoints were free Review Source BB Bilbo B. IT Operations Manager Hospital & Health Care Used the software for: Less than 6 months ### "Action1 Is good" July 1, 2025 5.0 My overall experience with action1 was very good. I will continue to use this product for as long as i can. Pros It gave me more control over updates and was easy to use. I also like that is was free for the first 200 endpoints. Cons I feel that the endpoint organization is a little clunky and the ability to upgrade to different versions of windows seems limited. Review Source DK Dawid K. referent ds. Informatycznych Education Management Used the software for: 1-2 years ### "action1 - Best software of the yearS! " March 27, 2025 5.0 Pros I Just love it. Its good, bery good free software (in cloud!!) for remote managing of PC. I can deploy updates, scripts for all computers. Cons Wake on lan not found :( Linux agent not found :( Review Source MI Matt I. System Administrator Primary/Secondary Education Used the software for: Less than 6 months ### "Absolutely fantastic. " December 23, 2024 5.0 Absolutely fantastic. It has allowed me to replace several disparate systems and policies for deploying and updating software in our org. The run script and software install features included in the curated libraries have revolutionized our device on-boarding. We have managed to retire several GPOs from our on-site AD which helps simplifies the eventual migration away from on-site AD to Entra. My personal opinion is that it is much easier to work with than Intune with better feedback. I will be looking to use Action1 where ever possible in our work flows and GPO/Intune as a last resort. Pros That is it truly is free to use for our charity org. It really is a free offering for under 100 devices that is not hobbled in any way. Cons There could be options to nest endpoint groups to help with software and update deployment to different devices via automations. Even if the subtree groups could not be used in deployments it would make the Groups section less cluttered. Review Source BE Bill E. Consultant Law Practice Used the software for: Less than 6 months ### "Action1 forced me to get organized." July 8, 2025 5.0 I'm very new to Action1, but I am excited to implement more of it's features! There are other features that I need to implement. Pros Action1 organizes activities that I used to handle manually. Soon after configuring Action1, I realized that my ad hoc method was not as effective as I thought. Cons I had a little trouble with the intial configuration, but I think that was my fault. I wasn't sure where to start. Review Source MG Michael G. Systems Administrator Primary/Secondary Education Used the software for: 6-12 months ### "Great product. Saved time and effort!" June 30, 2025 5.0 Overall pretty good. I was able to deploy to about 50 servers and was able to resolve a few outstanding CVE's without much hassle. Pros Ease of installing agents and checking for missing updates. We only have a few systems but this has helped a lot in our environment. Cons Automatic approval from some updates such as those for browsers. This may be a lack of understanding in how to set this up properly. If so then my least liked thing would be the lack of it being obvious. Review Source TS Tekchand S. IT Manager Staffing and Recruiting Used the software for: 1-2 years ### "Best product for the small business use free 200" June 30, 2025 5.0 Pros Centralisation Patching, management, selected software installation from remote side, batch command running. Cons integration and installation in remote PC without downloading software, command library is not updated Review Source AV Alvaro V. IT Support Manager Computer & Network Security Used the software for: Less than 6 months ### "Easy to use but…" June 30, 2025 5.0 Is one of the best Support Programs i saw to maintain computers health. Very proactive and realatively easy tonusee Pros Is very easy to use. The Dashboard is easy to understand, and the instale is easy to deplorable in any computer Cons As I can test the jinetees of updates are some dificulta to be inderstand and the approval prosess is not easy Review Source JX Jacky X. IT Manager Food & Beverages Used the software for: Less than 6 months ### "Patch Management in Minutes" June 30, 2025 5.0 Excellent, no complaints. Takes care of patching needs and endpoint management. Updates are easily deployed and the progress of each step can be monitored. Pros Ease of use. Very simple to install agent on endpoints. Endpoints are managed in a matter of minutes Cons Sometimes it may take a while for endpoint to be grouped by active directory groups. The data can take time to gather and the endpoint weren't grouped so it left me (a new user) wondering if the rules were effective or not. Review Source KB Kevin B. IT Manager Financial Services Used the software for: Less than 6 months ### "Action 1 - would recommend" June 30, 2025 5.0 We were looking for a way to manage system updates (including 3rd party) and assist us in providing support for our remote team. Action 1 has been great for our use case. Pros Really easy to understand and use. We were up and running in no time. Agent setup was a breeze. It took no time for the agents to communicate with the portal and provide us with valuable info about our systems. Cons This is going to be hard to answer as we're fairly new to the platform. As of now, we've been using for a couple of months, and I haven't found a con yet. Switched from [ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) Another company was managing the systems before we took over. Review Source Michael E. Sr Technology Strategist Information Technology and Services Used the software for: 6-12 months ### "Best solution for RMM!" December 21, 2024 5.0 I was downsizing my business and moving away from another RMM solution. I came across Action1 as I was doing some research and decided to go with them. It was very easy to set up and I had my customers up and running very quickly. Pros Very robust solution at a great price point! I wish I had switched a long time ago. Cons I have no cons. Everything works really well. Switched from [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/) I was downsizing my business and wanted a lower cost solution Review Source CP Chris P. IT manager Events Services Used the software for: Less than 6 months ### "Nice and easy :)" June 30, 2025 5.0 Easy, understandable. Over 25 years in IT sector so got some comparison with other management solutions. Pros Comp management without AD has never been so easy. Almost all tools in one place. Just like that !!! Cons Sometimes slow responding after setting up the action on group of computers. Generaly - no bigger problems. Review Source AK Alfred K. IT Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Excellent Patching Tools" March 19, 2026 5.0 Action1 remains as effective as ever. I haven't found another free patching tool (supporting up to 200 endpoints) that can compete with its current features and reliability. Pros It is incredibly powerful and versatile, meeting almost all of our requirements. Remarkably, it still offers full functionality for up to 200 endpoints at no cost. Cons Using on MacOS still not so directly. The remote tools still not improve so far, remote access still needs other tools help. Review Source WC Wesley C. Cybersecurity Analyst Hospital & Health Care Used the software for: Less than 6 months ### "Action1 makes it easy" March 27, 2025 5.0 Easy to setup and use. Also very easy to deploy software and scripts which makes remote management extremely easy for a small team. Pros Easy to use and minimal issues with patching. Cons Some missing features for reports that competitors may have. Alternatives considered [Atera](https://www.capterra.com/p/144309/Atera/) Reason for choosing Action1 Did not meet the ease of use criteria we needed for a small team. Switched from [Tanium](https://www.capterra.com/p/148334/Tanium-Endpoint-Platform/) Tanium increased their yearly cost and it was overly complicated. Review Source MB Martin B. CTO Marketing and Advertising Used the software for: Less than 6 months ### "Easy to use and manage your endpoints." June 30, 2025 5.0 It was easy to get started, without reading documentation we deployed end points and starting patching within an hour. Pros Incredibly easy to deploy and apply patches, and I like that the login isn’t hidden away on the website in favour of new sign ups. Cons It would be great if you could filter updates knowing that they wouldn’t require a reboot, we could schedule those more frequently in that case. Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing Action1 Easy to get started, total transparency on pricing and no aggressive sales Review Source NM Nasau M. Technical Manager Artist Internet Used the software for: Less than 6 months ### "Un programa genial!" March 29, 2025 5.0 Lo uso a diario para gestionar / mantener varios equipos de la empresa Pros Lo facil que es de usar todas sus funciones y lo bien que funciona Cons Quiza la curva de aprendizaje inicial, pero es muy corta gracias a que es bastante intuitivo Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.