# Page 6 | Action1 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Action1 the right Patch Management solution for you? Explore 237 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/180609/Action1-RMM/reviews --- Action1 4.9 (237) [View alternatives](https://www.capterra.com/p/180609/Action1-RMM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 24th, 2026 # Page 6 - Reviews of Action1 ## Showing most helpful reviews Showing 126-150 of 237 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JD Jason D. Cyber Security Officer Government Administration Used the software for: Less than 6 months ### "Action1 Review" August 6, 2024 5.0 Pros Ease of setup and clear roadmap of future features. Cons The feature set is perhaps not as robust as other options but this is counteracted by the cost and roadmap showing clear improvements. Reason for choosing Action1 Ultimately cost and the reduced feature set. Other products had many other features we weren't ready to use but were required to get the patch and vulnerability management. Review Source VR Verified Reviewer IT Supervisor Investment Banking Used the software for: 1-2 years ### "Action 1 is so friendly software" June 7, 2024 5.0 i like action1 software because it's so very easy to use like in remote update machine and also you can check all of your asset like inventory and machine specs Pros Remoting agents is so easy unlike to other software and it is easy to deploy updates Cons endpoints remote, monitoring, auto update Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing Action1 because action 1 is not expensive but the software is so very easy to use and easy to learn Review Source Arvin N. IT Desktop Support I Computer & Network Security Used the software for: Less than 6 months ### "Awesome product and great support" June 20, 2024 5.0 Pros The top thing I like about Action1 is that they are very interested in making their product better. The product itself is very good too. Lots of options for pushing out updates. You can configure it so that it tries to update every so many hours or days so that if the system isn't online at the time, it can hopefully get it when it does come online. I had one program that wasn't in their list and they helped me to add it to my portal. Cons It should be nice when we also can manage iOS and Android devices. Then it's really an all-in-one solution. Review Source Kristopher C. Tech Specialist Public Safety Used the software for: 1-2 years ### "Easy to use and manage!" June 10, 2024 5.0 I have used Action1 for a couple of years now. When I first started using it, there was a lot to be desired. However, the development team has been working to bring new features to the program. Pros Action1 makes it easy. You install the agent on your client PCs and then you can start managing. Very easy to get automated patching and vulnerability management set up. Cons No iOS compatibility as of June 10th, 2024. Road map says that it is coming though. Reason for choosing Action1 I found a recommendation on Spiceworks. Followed by their excellent free trial. Review Source MB Marti B. IT Manager Education Management Used the software for: Less than 6 months ### "Action1 in Secondary Schools" June 7, 2024 5.0 Pros Ease of use/deployment - quick, efficient and reliable updating of patches for windows and 3rd party products. Great vulnerability assessments that I can feed back to SLT. Time saved per week is brilliant, and the product will cover its own costs in about 100 hours of time (i.e. not much at all) Cons Genuinely struggle to think of any downsides. I had to wait all of 2 hours to be approved to run scripts through Action1 - which is a very good security aspect, and the most I can stretch to think of something I don't like. I think it's a brilliant product. Alternatives considered [Auvik](https://www.capterra.com/p/145245/Auvik/)[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Reason for choosing Action1 Ease of use, great price (free for up to 100 endpoints too!). To misquote another advertising campaign. Absolutely does what it says on the tin. Review Source SM Simon M. Head of IT Education Management Used the software for: Less than 6 months ### "Invaluable product for those looking at 3rd Party Application and Vulnerability assessment and remediation!" June 28, 2024 5.0 I've found the product invaluable on a day to day basis. The support is very good and the roadmap of new features leaves me very optimistic about the future of Action1. Pros The ability to see software installed across the estate, the vulnerabilities found in that software and present on the endpoints. Action1 can then remediate those found vulnerabilities by updating software to newer versions. The dashboard gives a very easy overview of the issues currently at play and where they sit against the SLA's set. Cons It would be useful for "executive level" reporting that allows you to see the resolved vulnerabilities over a set time period. Alternatives considered [PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[Application Manager](https://www.capterra.com/p/10006500/Application-Manager/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing Action1 Functionality and pricing compared to other solutions Review Source JC Jonathan C. Network Administrator Government Administration Used the software for: 6-12 months ### "Exceptional Web-based patch management" June 7, 2024 5.0 My experience with Action1 has been exceptional. I have even seen a Action1 rep on reddit give super good advice without trying to push their product. Very commendable. Pros I like that this is web-based, and I can access it from anywhere. I don't have to log into a VPN to connect to our local network just to update/make changes. Cons In order for me to run custom scripts, I have to use an email address from the company I'm monitoring. This is not a major deal though. I could potentially change/create an email address to use with my client, but I don't have a need to run custom scripts (as of yet). Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[Syncro](https://www.capterra.com/p/207618/Syncro/)[Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[Pulseway](https://www.capterra.com/p/141792/Pulseway/) Reason for choosing Action1 I only have a few desktops to manage, and everything else was really expensive for what I need. Review Source MR Marius R. IT Manager Hospital & Health Care Used the software for: 6-12 months ### "Great Product with genius minds developing this amazing tool" June 12, 2024 5.0 Our IT Department is more relaxed regarding endpoints and server patching. I don't see how i can do the stuff that action1 does, manually like in the past :) Pros \-Rapid deployment -Fastest RMM and patching solution on the market. -Rapid licensing -Rapid tech support -Rapid license management -Fast way to check critical issues -Great overview of the infrastructure -posibility to contribute with the community in the development of the platform Cons Don't think there are bad things to say. -maybe a mobile aplication, but it's in future development Review Source MM Matias M. Regional IT Leader Non-Profit Organization Management Used the software for: 1-2 years ### "Great too for manage windows devices" June 7, 2024 5.0 9 out of 10, works very well i would recommend. Pros easy of setup and deploy friendly and very good UI out of the box great reports very lightwhegith client always works Cons that is possible to uninstall by the user, example eset similar tool the user cannot uninstall. Alternatives considered [Workspace ONE](https://www.capterra.com/p/206931/VMware/)[ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) Reason for choosing Action1 good reviews of solid websites like reddit encorage me to try it out and then fall in loved with it. Review Source PC Paul C. IT Infrastructure Support Oil & Energy Used the software for: I used a free trial ### "Action1 because it works!" June 10, 2024 5.0 Over all, very positive experience with Action1, I haven't been bombarded by sales emails, and the product is doing exactly what I need it to do. Very pleased with this and I would happily recommend it to any one who requires a tool to track vulnerabilities and assets. Pros Easy to deploy, non intrusive on users machines. Monitoring in real time is good. Easy access to all the information I need, easily take action on any issues arising in the fleet. Simple to upload updates to the library once you have verified your account with them. Cons Remote access a little ropey. I had some time out issues, but for the most part it enabled me to get the job done. I would probably use Teamviewer or some such application for remote connection. Reason for choosing Action1 Easy to use and a long term sub 100 End points free trial gave us plenty of time to check it out. Review Source JE Jonathan E. Security Engineer Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Vulnerability Management is no longer an Issue" June 10, 2024 5.0 I wish I'd discovered Action1 sooner. WSUS is dead and unreliable, and using a Remote Desktop Manager to do updates manually is inefficient. For small business owners, this is simply a no-brainer. For large companies, even easier considering you can deploy rapidly using Group Policy. If everyone started using the Free version, they'd realise how good the product is, not change, but scale up. Pros Free for 100 endpoints. Ease of setup and deployment. Fast execution and auditability for reporting. Cons Nothing I didn't like. It works and is fast. Reason for choosing Action1 Auditability for KPA and reliability of use. Review Source EN Eric N. IT Consultant Computer & Network Security Used the software for: Less than 6 months ### "Action1 is an amazing platform" June 7, 2024 5.0 Action1 is easy to use and I'd encourage everyone to give it a try. It is free for less than 100 endpoints and its features are comparable if not better than pricey competitors offering the same features. Pros Patching and remote management are my favorite aspects of using Action1. Cons None so far. It is a great utility that makes IT administration much easier. Review Source TJ Tiberiu J. Helpdesk Officer Health, Wellness and Fitness Used the software for: 1-2 years ### "Best tool that i know so far !" June 12, 2024 5.0 Only nice things to say about the platform, we had no issues so far and we use it alot. We did scheduled updates, we deployed apps and many many more... It works and it has not disappointed us so far! Pros The interface, the user management and the remote desktop feature. Cons Nothing to dislike yet, the only thing that i would like in this app is a chat button with the user. Sometimes you have to call him and stay on the phone whille you help him and it s not so efficient. Review Source MR Madalin R. Network Administrator Hospital & Health Care Used the software for: 1-2 years ### "Action one All-in-one" June 12, 2024 5.0 il give the app 9.6 out of 10, i had no issues with it so far Pros It s very easy to use with a cool looking and friendly interface. Cons In some areas with a weak internet connection the stream of the remote desktop connection can be a little slow and commands are done with a bit of delay Review Source AN Andre N. Financial manager-Business Analyst Hospital & Health Care Used the software for: 6-12 months ### "A godsend for someone like me who needs to run several departments alone" March 15, 2024 5.0 I work in a healthcare anvironment with people who know nothing of IT. We don't have the size to have our own IT department with servers. Employees need to be able to help people as quick as possible. So having the option to remote support their laptops without any fuss is important. I used a different (paid) software previously with the need to path to new versions and so on. Now I can just press a button from the management console of Action1 and connect within seconds, without the need to explain to employees what to do. AVG is important, so installed software needs to be up to date. Now I can see who to adress or just update remotely. The risks of unpatched software and the ability to remediate them is a great option too. Pros The basics are easy to use, good overview of all clients and A lot of Features, some of them I still need to discover :) Free for first clients Very, very easy implementation. Just install the client on notebooks and don't look back! Cons More advanced features are not directly visible, but I think it cannot be avoided because of the many features Action1 provides Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing Action1 More options, easier to use. free for the fisrt accounts. Very easy installation! Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Teamviewer got too difficult with a lot of steps and with Action1 I could combine more feautures Review Source VR Verified Reviewer IT Administrator Construction Used the software for: 1-2 years ### "Solid patch management for an unbeatable price" November 27, 2023 5.0 I've been using Action1 for a little over a year and they've only improved. Their roadmap is solid and they're constantly adding new features. I've yet to run into an issue using it that wasn't caused by my own misconfiguration. Pros Action1 has several filters and ways to craft policies for granular rollout of automated patches. It's incredibly easy to set up the policies and apply patches to pilot and production groups. Their third-party application library is also growing at a decent pace, and the ability to enforce automatic patching on those is one of the primary reasons I use Action1. Cons My least favorite aspect of Action1 has to be their remote access tooling. It's missing a few features I would consider critical, like direct terminal access and file copy, but it gets the job done if you just need a simple way to access a remote machine. Review Source DK Donatas K. IT specialist Education Management Used the software for: Less than 6 months ### "Best tool for little organisation to manage endpints remotelly" September 19, 2023 5.0 Action1 has been a game-changer for me. Not only has it streamlined my patch and update process, but it has also been instrumental in addressing windows-related issues for my users. The ability to troubleshoot without being physically present on-site is a significant time-saver. Moreover, the software's capabilities in handling multiple endpoints simultaneously mean that I can do more in less time, eliminating the tediousness of manual operations. Pros I've experimented with various tools, but Action1 stands out. The ease of installing an agent on an endpoint with zero configuration is commendable. With just a link to the end user, I can manage updates and patches (including third-party apps). It offers the flexibility of executing pre-deployed windows scripts or using bespoke ones. One of the standout features, from my perspective, is the ability to swiftly connect to a remote desktop without requiring any additional tools or the hassles of user IDs and passwords. Cons While I've had a largely positive experience with the software, I think it falls short in its inability to manage other operating systems. A more holistic solution would integrate management for platforms like Android and iOS tablets. Reason for choosing Action1 In comparison to other products I've tried, Action1 provided a more intuitive and seamless experience. The sheer convenience of not having to juggle multiple tools – especially when connecting to a remote desktop – made it an obvious choice. The time-saving aspect, especially when managing updates for a multitude of endpoints, cemented my decision to go with Action1. Review Source BR Brendon R. IT Security Admin Wine and Spirits Used the software for: 1-2 years ### "Action1, a very unique platform" September 28, 2023 5.0 The overall experience with Action1 is truly amazing. Out of all the previous platforms that I've used I can say this one by far has been simply the best Pros Action1 was very easy to setup and quickly deploy considering how many features it contains. I was able to start patching within minutes. The 3rd party patching feature is exceptional and constantly updated. The devs are clearly always at work and making improvements. They really listen to the constructive feedback we provide. Cons There's not much I dislike about Action1. However it would be nice if the admins can have a local app where they can deploy custom softwares and also remotely connect to endpoints via the LAN Alternatives considered [ManageEngine Patch Manager Plus](https://www.capterra.com/p/179288/Patch-Manager-Plus/)[System Center](https://www.capterra.com/p/70929/System-Center/) Reason for choosing Action1 Ease of deployment and the features offered Review Source JE Jared E. Owner Retail Used the software for: 1-2 years ### "Fantastic Patch Management / RMM solution" March 6, 2024 5.0 Really great, other providers nickel and dime you for features, don't support basic common-sense things, or are difficult to deal with in general. Action1 is fantastic, you're dealing with real people that understand what you're trying to do, not some public/VC company that just wants to squeeze every last penny out of you and doesn't care if their product sucks. Pros Patch management is great, lots of apps are covered, patches can be scheduled, you can set a retry window if a host isn't online. Very easy to use. Remote desktop works well and connects quickly. You can remotely deploy software and run scripts (from their library, or upload your own). Cons It's hard to find anything to complain about. It would be nice if they offered MDM like control over workstations (GPO type settings). Once in a while vulnerability management has a false positive but it's a fairly new feature at the time of writing. Alternatives considered [LogMeIn Miradore](https://www.capterra.com/p/146147/Miradore-Online/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Reason for choosing Action1 You can schedule patches, pricing is straightforward, it's easier to use, and the people at Action1 are more down to earth. Review Source AM Aaron M. IT Director Entertainment Used the software for: 6-12 months ### "Action1 A must for IT admins" November 28, 2023 5.0 Action1 has given me a platform to management three sites in 2 states. I can scan and apply patches with ease. I can apply patches individually, per device, or to specific groups. I no longer have to spend hours gathering updates and manually pushing them out, nor do I need "hands-on" every workstation. One interface provides all I need to scan patch and support my end users. Pros I really like the ease with which this tool is setup. Out of the box, it can handle patch management, device scanning, and remote desktop services. Cons I do wish the tool had more insight into the networking side of things. However, being a patch management tool it is not an expectation. Review Source JH Joe H. IT Director Farming Used the software for: 1-2 years ### "Patch Management and Software Deployment we can count on!" November 28, 2023 5.0 Action1 has become an indispensable tool in our toolbox. Actually, it is more like a toolbox of tools. We have software deployments, patching, and scripts which set configurations all running automatically. They are continually improving their platform as well and I am optimistic that the product will just keep getting better. Pros Action1 automation policies ensures all our systems are patched. Action1 also streamlines our new workstation deployment. We just install Action1 and then all other required apps get deployed by automation policies. Super easy! Cons Reboot prompts need improvement. Currently you can notify a user that a reboot will occur at a specified time and they can either reboot now or snooze the message. There should be an option to allow them to cancel the reboot up to a certain number of days. Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing Action1 Ease of use and on-demand software deployment Switched from [ManageEngine Patch Manager Plus](https://www.capterra.com/p/179288/Patch-Manager-Plus/) Needed better coverage for off-domain devices and 3rd-party apps. Review Source FC Fred C. Cyber Security Consultant Computer & Network Security Used the software for: 1-2 years ### "Great solution" November 27, 2023 5.0 Action1 is great. I love that they have a discord channel where you can talk with other users. I've received some great support from them, and from time to time the founders of the company even talk to us is the channel. Pros I love the fact that Action1 has many features straight out of the box. They market themselves as a Patch Management solution, but they do some great features such as software installation, Vulnerability scanning, and remote access as well. Cons The time from when you tell the system to perform a task, to when it actually does is a bit slow. Nothing too drastic though. we are talking around 30 seconds. Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing Action1 Action1 did more than NinjaOne with a flat pricing scale. Ninja was so much for this, and so much for that type of pricing. Switched from [ITarian](https://www.capterra.com/p/185768/ITarain/) The price as it compared to the quality of the service. Review Source JF Jerad F. Owner, CFO Computer & Network Security Used the software for: 6-12 months ### "Action1 Review after about a year of use." June 26, 2023 5.0 We used to be a much larger MSP managing 200+ clients operating with a staff of 9 techs. Since COVID, we've all but closed down and were paying other RMM tools a small fortune to simply rdp to their systems to help an end user figure out why their printer wasn't working. Action1 has saved us an incredible amount of time and money by providing a fantastic RDP / Remote monitoring suite. Pros Action1's price for a smaller operation is 100% the reason we even considered it. We manage approximately 60 devices and their "free" use for up to 100 endpoints was critical in helping us switch over. Their deployment is a breeze; the organization of endpoints for the different companies we manage seems logical and straight forward. I don't recall ever doing a mass deployment to a particular company "group". After installing the endpoint manager, it's easy enough for us anyway to assign them to the group we want in the dashboard, but your miles may vary. Once you group your devices into a group, the overview is incredibly helpful. You can see the name of the system(and rename the hostname if you need too for better organization), add some custom notes, see who's currently logged into the machine, if its online or not, if a reboot is suggested, what OS the system is running and if the system is missing any updates. All at a glance. You can push scripts, connect via RDP with a click of a button, reboot the system and more. Incredibly intuitive interface that 100% meets all of our needs. I'm 100% confident we don't even use a fraction of what this software is capable of, but of the parts we do use, it's become critical for us and how we operate. Cons Currently, as we're a very small MSP, there's nothing I ever sat down and needed Action1 to do that it doesn't already do that we maybe don't have a work around for, so it's not a huge issue for us. The only thing that comes to mind is file transferring? I'm not aware of the ability to transfer a file from my system to the remote endpoint. If there is, I apologize. We have a SFTP site I just log into and drop the data from, so it's not that big of a deal. The clipboard works so if I have to copy and paste a password for instance, that works, which is 99% of all we need to do "transferring" anything. Switched from [Atera](https://www.capterra.com/p/144309/Atera/) Cost. Atera was starting to get to be around a few hundred dollars and we don't really operate what most would consider a "MSP" anymore. It's all mostly break fix now so we don't have any clients paying us a monthly subscription fee to offset the cost of remote access. Because we're now mostly just break / fix but still having a way to remotely access a client's devices still saves everyone involved a lot of time and frustration just being able to quickly remediate a problem when they call and we can just invoice after confirming the problem resolved and everyone goes on about their day; happy as can be. With their "Free to 100 endpoints", it really helps smaller outfits like us still provide a professional appearance like the big guys, while keeping costs down on the backend. Review Source Evan M. President Information Technology and Services Used the software for: 1-2 years ### "Action1 is a great tool" April 14, 2023 5.0 Excellent, very pleased. Their offer of the first 100 seats for free makes this a wonderful choice for smaller operations. Pros Extremely easy to deploy and to use. Action1 really shines compared to some competitors which are overly complex and opaque to operate. It's quality software--all of us who work in IT are familiar with packages which promise the world but never actually work right--Action is not like that, it works very well from day 1. VERY easy to implement and start using productively right away. Cons I'd like to see features for a remote task manager, remote service manager, remote event log viewing. Reason for choosing Action1 Inexpensive, reliable, easy to use. Also, a slightly different focus than most "do it all" RMMs, in a good way. Review Source CM Christian M. Director of Technology Non-Profit Organization Management Used the software for: 6-12 months ### "A Platform that works great and a compony that cares." February 10, 2024 5.0 I can't say enough good things about Action1. I leave two things here: 1.) 100 Free endpoints forever - no card required. This is great for smaller internal IT departments. They won't even let you make a donation towards the development. They are great people with a heart for service. 2.) They listen to their customer (whether they are paying or not). The roadmap is wonderful and allows customers to upvote feature requests and comment on what they would like to see. Pros \- Roadmap: Action1 provides a public roadmap and allows users to upvote feature requests. The best part is... they listen to their users and are constantly involving. - Software Deployment: Action1 makes software deployment quick and easy. They have a Software repository with dozens of programs that are always up to date. You can also easily add your own software with all the parameters and scripting needed! - Easy Turn up: You can deploy endpoints quickly! - User interface - Automate deployment and patching - Reports: Built-in and custom - Scripting: Built-in and custom Cons \- Need CLI Interface - On the roadmap - Need better remote desktop option - On the roadmap Alternatives considered [ConnectWise RMM](https://www.capterra.com/p/239557/ConnectWise-RMM/)[ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/) Review Source Similar Products Featured ## Related categories [Patch Management](https://www.capterra.com/patch-management-software/)[Endpoint Protection](https://www.capterra.com/endpoint-protection-software/)[Remote Monitoring and Management](https://www.capterra.com/remote-monitoring-and-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.