# Page 5 | Action1 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Action1 the right Patch Management solution for you? Explore 237 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/180609/Action1-RMM/reviews --- Action1 4.9 (237) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Action1 ## Showing most helpful reviews Showing 101-125 of 237 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SB Simon B. IT Manager Legal Services Used the software for: Less than 6 months ### "Great tool to findpatch your machines and manage vulnerabilities" September 9, 2025 5.0 Pros Easy to set up and use. I deployed out to whole network within minutes and started scanning. It has good reporting and the use of some of the scripts are really helpful Cons Didnt seem to pick up all vulnerabilities for an audit we completed. but it had reduced the amount of vulnerabilities significantly from other products i have used. Review Source BS Benn S. Owner Information Technology and Services Used the software for: 6-12 months ### "Best tool for one man band" December 20, 2024 5.0 Pros Free for 100 devices with all the features of a basic Remote Management tool Cons Nothing. It works as expected. No issues. Review Source EP Erivelton P. IT Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Simple the best" September 19, 2024 5.0 It's the best tool I already used for inventory and patch management purposes. Pros The Vulnerabilities assessment, and the patch management - both works super well. The deploy via Active Directory deployer is also great! Cons I believe the inventory could bring some extra information, and I have some trouble to understand local users inventory. Alternatives considered [ManageEngine Patch Manager Plus](https://www.capterra.com/p/179288/Patch-Manager-Plus/) Reason for choosing Action1 Ease of use. Price. Hsi agent is very light Review Source CR Craig R. Snr Security Engineer Information Technology and Services Used the software for: I used a free trial ### "Action 1 Review" December 20, 2024 5.0 Very positive. It's head and shoulders above other patch management solutions. Pros Love the way it inventories software, ease of use and pretty detailed for patch management. They offer 100 free licenses to use to test out the product. Cons I really like the product. I don't have anything significant I can state that I like least. Occasionally (as a backup I test with patchmypc) or CCleaner which may find a miss here and there, but very few and far between. Alternatives considered [Chocolatey](https://www.capterra.com/p/210185/Chocolatey/) Reason for choosing Action1 Didn't like that functionality of other product. Review Source JJ Jorge J. IT Support Specialist Design Used the software for: Less than 6 months ### "Action1 for Small and Big Corporations" March 27, 2025 5.0 It is a great application, but you must take your hands seriously on learning all the features. Pros I like the feature that allows deployments of updates and applications/software. Cons The automation feature does not work when expected. I ended up installing updates manually for some endpoints. Review Source BG Bilal G. IT Manager Education Management Used the software for: Less than 6 months ### "Efficient and User-Friendly Patch Management Solution" February 5, 2025 5.0 Action1 is a reliable and effective patch management tool that streamlines the process of updating computers and servers. Its automation features, remote accessibility, and detailed reporting make it a valuable asset for IT teams Pros Intuitive and easy-to-use interface for managing updates Automated patch deployment reduces manual effort Detailed reporting and compliance tracking Cloud-based solution with remote management capabilities Cons No issues experienced using Action 1.... Review Source GP Geordi P. System Administrator Machinery Used the software for: Less than 6 months ### "Action 1 Review " June 30, 2025 5.0 Pros Action 1 is a highly detailed patching tool, The interface is mostly well put together, the vulnerability feature is amazing as well Cons Haven't figured out how to stop patching for specific programs as yet. but I may just need to read the documentation futher. Review Source KNM Kristofer Neil M. Senior IT Specialist Outsourcing/Offshoring Used the software for: Less than 6 months ### "The best free RMM" March 28, 2025 5.0 UI friendly, easy to deploy the installation and security patches. Pros It's free for 200 devices and neat dashboard Cons Remote no file transfer. better if we can see network connection. Review Source RH Russell H. Head of IT Arts and Crafts Used the software for: Less than 6 months ### "Action1 is a breath of fresh air for anyone struggling with keeping their systems up-to-date." July 18, 2024 5.0 Overall, Action1 is a user-friendly and powerful patch management solution. It's a strong choice for anyone looking to streamline security updates and take control of their network health, especially for those with smaller environments. Pros Simple and Affordable: Action1 offers a free tier for up to 100 devices, making it perfect for small businesses or personal use. Even paid plans are competitively priced. Powerful Patch Management: Action1 goes beyond basic patching. You can see individual updates for each application, allowing you to avoid potentially risky ones while ensuring overall security. Scheduling automated patching ensures your systems stay protected without constant manual intervention. Easy on Users: The lightweight agent installs quickly and runs silently in the background. Unlike some patchers, Action1 doesn't bombard users with notifications or restarts. Cons I would like to have the ability to add/remove columns of information on the dashboard and endpoint screens (such as remove 'Added by' column and add 'Uptime') and also the current lack of IOS and LINUX support but i understand this is on its way. Switched from [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Action1: Easy patching, saves time, free for <100 devices. Review Source Alexander S. Helpdesk Technician Import and Export Used the software for: Less than 6 months ### "Action1 - big win for small business" September 13, 2024 5.0 Overall my experience with Action1 has been nothing but positive. It is easy to learn and implement. A must have for small business or non-profits Pros I have been researching Action1 for some time and have finally had the opportunity to implement them in several environments. Having the ability to easily manage separate entities has been an awesome experience. Cons I wish Action1 had more remote management tools. Remote command line is top of that list. Review Source JM Justin M. IT Generalist Computer Software Used the software for: Less than 6 months ### "10/10 recommend. " September 9, 2024 5.0 Wonderful. Their customer service is friendly and knowledgeable. The admin site is set up to be easy to use. Pros The automation of services. Find and adding end points and scheduling software updates helps keep vulnerabilities in our company to a minimum. Cons Once you have approved updates, I am unsure how to reverse them. It might be possible, but I haven't taken the time to figure it out. Alternatives considered [SolarWinds Patch Manager](https://www.capterra.com/p/182264/Patch-Manager/) Reason for choosing Action1 Action1 gives the option to try it out with the first 100. This gave me the confidence of setting things up at my own pace without having to worry about a high risk of financial loss. Review Source MK Mike K. Sys Admin Retail Used the software for: 1-2 years ### "Action1 is great!" December 28, 2024 5.0 Pros I liked the centralized management, vulnerability detection, automated patch management, and user-friendly interface of Action1. What's even better is that it is all free for our small org. Cons I wish I could get email updates with update automation results. Switched from [ITarian](https://www.capterra.com/p/185768/ITarain/) ITarian eliminated their free tier, so we swtiched. Review Source AM Aaron M. IT Admin Hospital & Health Care Used the software for: Less than 6 months ### "Amazing Software - Works Like a Charm!!" March 27, 2025 5.0 Wonderful - set it and forget it. We can, at a glance, identify security risks and work to remediate them with a click of a button. I absolutely love this product. Pros Fantastic product - works like a charm and takes so much headache form patch management from an IT perspective. Cons Not much honestly - wish we could incorporate firmware etc. but that's not really the focus of this tool. Review Source HS Hassan S. Head of Product Engineering Computer Software Used the software for: 6-12 months ### "a must for any organisation that requires straightforward endpoint and patch management" September 23, 2024 5.0 Action1 makes it easy to ensure security compliance across all our devices in our organisation. It provides us with the necessary tools to identify and remedify vulenrabilities, updates, and statuses of our devices. Pros The best thing about action1 is the ease of deployment. All it takes is a simple, single installation and all is ready. After that installing updates, applying policies, and automating all of it becomes a breeze. Cons Honestly, we have not found a single thing to dislike about Action1. Meets and exceeds all our needs. Review Source ŁP Łukasz P. Senior IT specialist Government Administration Used the software for: Less than 6 months ### "Excellent tool for patching, deploying and managament" September 10, 2024 5.0 Great service, excellent documentation. In just few hours You can use it with confidence. Also very important thing - the stuff is active on-line: newsletters, e-mails, reddit. You can feel that it isn't just another company but they have some mission and clear goals to achieve. Pros This is the most useful tool I'm using in my work. Small government so budget is tight but the first 100 endpoints is free. Also GDPR compliance! I love it! Read the excellent manual and in few days I've a automated patching for endpoints for vendors which I accept. I deploy custom apps for endpoints, run powershell commands. Use it daily now as my main dashboard to see what's with endpoints in my organization. I can't praise enough the easy of deployment in the organization and great documentation and FAQ. Cons In my short time with the tool I didn't find any cons, maybe one thing - would love to see more scripts in the library. The one I found are extremely useful. Review Source DH Donald H. IT Manager Primary/Secondary Education Used the software for: 6-12 months ### "IT Manager" September 23, 2024 5.0 All patching is done much faster than before. The Patch Tuesday blog is useful to help work out what maybe not to patch immedialtely. Excellent product. Pros Easy to use, but powerful and feature rich. Good documentation and help and has transformed our ability to patch and monitor our IT estate. Cons Nothing. Does what it does well and free for 100 endpoints. Review Source TM Tyler M. IT Director Education Management Used the software for: Less than 6 months ### "Great features at a low cost" September 19, 2024 5.0 Overall, I believe the pros out weight the cons. If your a small IT department with a very small budget Action1 provides services at little to no cost. The remote service works fine and I love the idea that I can patch my devices without breaking the bank Pros Interface is easy to use and understand. The free version grants all features an IT department needs. Cons Patch management needs tuning. It seems some patches fail or never start. I have tried to remove a program via Remediation, but the software never uninstalls Review Source KJE Knight Joshua E. IT SUPPORT Computer & Network Security Used the software for: 1-2 years ### "ACTION1 REVIEW KNIGHT JOSHUA ELAMPARO" June 20, 2024 5.0 Overall, Action1 is appreciated for its scalability, flexibility, and ability to adapt to varying organizational needs and IT environments. While there may be areas for improvement, such as simplifying the learning curve and enhancing integration capabilities with third-party tools, the platform generally receives positive feedback for its comprehensive feature set and its ability to streamline IT management processes. Pros Action1 stands out for its comprehensive feature set, strong emphasis on security and automation, usability, and scalability. These qualities make it a valuable tool for modern IT management, enabling organizations to optimize efficiency, enhance security posture, and deliver reliable IT services effectively. Cons Overall, these points are areas where Action1 could potentially enhance user experience and address usability considerations for IT administrators and organizations leveraging its platform. Review Source NV Nelson V. IT Manager Utilities Used the software for: Less than 6 months ### "Great Product that sticks to what it does best!" September 19, 2024 5.0 Overall, I have been very pleased with Action1. They are also very active in the Reddit community and quick to answer questions that people may have. You also cant beat free for the first 100! Pros Action1 is straight forward, intuitive and well thoughtout to navigate. This made adoption into our environment a breeze. Since discovering Action1, and have sang its praises in my inner IT circle! Cons I will be nit picking here, but the auto grouping of devices was a bit clunky with all the different versions of Windows and it wasnt working for me. But easy enough to move them around after. Review Source mM martin M. Founder Computer & Network Security Used the software for: 1-2 years ### "Action1 is number 1 for patching :)" September 9, 2024 5.0 Smooth sailing, no issues at all. It has never missed a beat. Pros Does an excellent job of automating all Windows patches as well as apps like Browsers, pdf programs etc. I've never had 1 issue with failed updates in over 2 years. The free 100 user accounts are a fantastic way to evaluate the system, start small and see how it goes! Cons It would be nice to have an OSX version, but on its way apparently. But no big deal as we are a 99% windows shop. Review Source HM Heiko M. Data Protection Officer Legal Services Used the software for: 1-2 years ### "Great product. " September 19, 2024 5.0 Perfect, and easy to use, and a very smart solution. Pros Action1 has a great service, and allows small business to comply with IT security regulations for free. Cons There is nothing that is not perfect with the service. Review Source TB Thomas B. IT Administrator Legal Services Used the software for: 6-12 months ### "Action1 is a must have Sysadmin tool" September 10, 2024 5.0 Extremely positive. Updates are no longer a hit and hope situation. Pros Simply put, it just works. As a business we wanted to be able to control our update schedules a bit better, but as the lone IT person I didn't really have the chance to setup and babysit a WSUS Server to do this. Action1 has made my admin life much easier. Cons Maybe I haven't come across them but a few guides and explanations for things. Took a while to remove the angry reds from my dashboard! Review Source KW Kyle W. IT System Administrator Computer Software Used the software for: 6-12 months ### "I recommend Action1" September 9, 2024 5.0 Pros Remote Software Deployment / Executing Scripts Remotely Cons Nearly got bought out by Crowdstrike Review Source AR Andy R. IT Director Construction Used the software for: Less than 6 months ### "Endpoint management done well." September 19, 2024 5.0 Very good service and, with the first 100 devices for free, a very cost-effective one too. Pros Very easy to manage updates and see the status of all the devices. Remote Desktop works well also. Cons Mac support is not available yet but is supposed to be available soon. Review Source VR Verified Reviewer IT Supervisor Investment Banking Used the software for: 1-2 years ### "Action 1 is so friendly software" June 7, 2024 5.0 i like action1 software because it's so very easy to use like in remote update machine and also you can check all of your asset like inventory and machine specs Pros Remoting agents is so easy unlike to other software and it is easy to deploy updates Cons endpoints remote, monitoring, auto update Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing Action1 because action 1 is not expensive but the software is so very easy to use and easy to learn Review Source Talk to a Capterra advisor for free and get results within 15 minutes.