--- title: "Influence Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Influence the right Other Marketing Software solution for you? Explore 66 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/180629/Influence/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Influence 4.2 (65) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Influence Ease of use 4.1 Customer Service 4.4 ## Pros and Cons in Reviews Charles A MarketingHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “Price. If you are looking to build trust and credibility this can help with that.“ March 11, 2021 ## Showing most helpful reviews Showing 1-25 of 65 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Naomi N. Freelance Writing Coach Used the software for: Less than 1 year ### "Excellent plugin" October 18, 2019 5.0 Overall, my experience has been wonderful. I had Influence up and running within minutes of purchasing, and the analytics have been very insightful. It was also easy to go in and adjust my campaigns by adding in more information and conversion settings as I continue to grow. Pros I like the level of customization available for this service. It's also very light and doesn't weigh down my site with a lot of extra code. Cons I haven't had any real problems or issues come up. I do wish I could move the CTA button away from the Close button, but that's not really major. Review Source Kejda G. Founder Used the software for: Less than 1 year ### "Easy to set up social proof for web properties" October 18, 2019 4.0 Pretty good, support is always responsive Pros ease of use, generous plan allowance, and really good cost compared to alternatives Cons some of the off-the-shelf formatting doesn't have all the little corner cases figured out. For example, the "city, country" format doesn't work for US / Canada, where we want "city, state / province" and north america is the biggest market. Review Source Verified Reviewer Principal Trainer Used the software for: Less than 1 year ### "Bottom 3 SAAS I used." September 11, 2020 1.0 Save your time and skip this software Pros It works with WooCommerce with a plugin integration. Support comes usually within a day. Cons 30 percent of the time it is not working. WooCommerce is not working. Using direct code on another site is not work. Contacted support countless time. Review Source R Reviewer Founder Used the software for: Less than 1 year ### "Influence is the use proof tool you need on your site." April 25, 2019 5.0 The overall experience has been great! The team behind Influence will do great things and the fact that they take on any suggestions that can make the SaaS better, makes it even stronger. Pros The founders are very responsive and always willing to take on ideas and requests for features or integrations. The support is amazing and responsive beyond belief! Setting up on your account is too easy! They even create easy to follow instructions for you to easily set up your account and website. Getting details from analytics is amazing! Last but not least the design and user experience is on point! They really have put some thought to this and you will not be disappointed. Cons There were some issues for me with the checklist at the beginning. I had cleared some of the steps to set up but it was not checking them off. Not a deal breaker for me though as I could see it working on the site. Review Source Raaj M. Managing Director Used the software for: Less than 1 year ### "Influence Review" April 30, 2019 5.0 Overall, a fantastic app and well worth it. The highlight is the support offered. Live chat is very quick and they are very courteous and they have the time and patience to walk you through. I highly recommend this app to anyone looking to boost social proof as it has helped my site quite a bit. Pros This is a great social proof app and I like the ease of use and the functionality. It was very easy to install. Basically install a pixel and the app shows a green dot to show you are live. From there you just setup the different popups like visitors, someone bought your product etc. Here you can set this in many ways, setup when you want this to kick in etc. Once these are set, you are off and running. Overall a good experience. Cons The interface could use some freshen up and the developer are aware of it and will be working on that. Other than that I have no other issues, it just works Review Source Verified Reviewer Marketing Used the software for: Less than 1 year ### "I wanted to like it more, but the truth is, there's better out there." March 15, 2021 3.0 Increasing social proof to get more people to buy Pros Customer support. Features. Price. If you are looking to build trust and credibility this can help with that. Cons It didn't work as easily as some of the other similar tools out there. There was a lot more work to try and get it to work. Review Source R Reviewer director Used the software for: Less than 1 year ### "Could be lots better" October 18, 2019 1.0 not happy Pros It could be good if I could get it to say what I want, not what is keeps deferring back to Cons The Inflexibility of the messages shown Review Source Eduardo C. President EMEA & LATAM Used the software for: Less than 1 year ### "Believe in the power of social proof" October 23, 2019 5.0 Pros Increased conversion rates Easy to setup Cons If used in same domain but for multiple pages, it won't separate conversions per page. Review Source Ramon K. Online Marketing Director | Business Develoment Used the software for: Less than 1 year ### "Show off your stats! " October 22, 2019 5.0 Overall our experience has been very positive and their support team is very helpful! Pros Fairly easy to implement with the Zapier integration. more functionality than its competitors and pretty competitive pricing. Cons Being picky I think they could add even more functionality and features like fields that you are able to map for custom notifications. Says they will be adding it soon though to looking forward to that. Review Source Niko J. Founder Used the software for: Less than 1 year ### "Great social proof software!" October 23, 2019 4.0 Pros I love the easy integration useinfluence with wordpress. All features is working well. Cons The analytical somehow miss calculated in my site. Which is too big impression, totally different with my analytics. Review Source R Reviewer Ceo Used the software for: Less than 1 year ### "Simple and affordable " October 23, 2019 4.0 Influence helps us hype up our events and products and shows real data to customers so they can make a better decision when buying. Pros It works well and was relatively easy to setup. Cons The UI is a little clunky but not a deal breaker. Review Source R Reviewer Founder Used the software for: Less than 1 year ### "Social Proof Needed in Todays World" October 30, 2019 5.0 I was hesitant at first but the social proof software Influence has already already paid for itself. I like the fact that it helps others off the fence as to whether or not they should enroll in my course. Pros Easy to setup and use. Really like the dashboard and tracking. Cons Cant say anything I liked least. Its been a truly positive experience and I am glad I purchased it. Review Source R Reviewer Data scientist Used the software for: Less than 1 year ### "Great product! " April 16, 2019 5.0 
Great experience. Support was great and the product worked flawlessly Pros I have been working and consulting lot of other b2b startups for conversion rate optimisation and have found that using Influence has helped my clients in instantly boosting conversion rates. Cons They need to start providing consulting and content marketing help & educate as well to brands who are looking to learn more in increasing conversions.

 Review Source R Reviewer CEO Used the software for: Less than 1 year ### "A powerful marketing tool" April 30, 2019 4.0 Increase my credibility and sales Pros As a Thrivecart user, I appreciate being able to connect this service to Influence in order to increase my sales. Cons Compared to other services, Influence lacks fluidity, but is improving. Review Source Ivan I. Web Designer Used the software for: Less than 1 year ### "Simple, easy to use, effective" October 23, 2019 5.0 Pros Thoughts on app. It's very easy to setup and configure (in my opinion) using Google Tag Manager. I would love more styling control on the widgets. Otherwise I have no complaints. Cons I'll be honest there are some minor issues with items like the limited styling options for the pop up. Review Source PB Prakash B. CEO Used the software for: Less than 1 year ### "See your conversions skyrocket" April 23, 2019 5.0 Its a great product for those who are looking to increase their conversions. They have a lot of integrations ready and many more on the roadmap. Pros It does not affect the page load speed so better seo and even better conversions Cons Can reduce the price of the product a bit but understandable that such a good product wont come heap. Review Source R Reviewer Ceo Used the software for: Less than 1 year ### "Great product!" October 22, 2019 4.0 On a whole I am pleased with the package I purchased. Pros The ease of uploading content to the platform is great. There are some useful templates to get you started. Cons The editor can be difficult to work with. Sometimes the content doesn’t quite move to the template as you would expect. The templates are limited with my package. Working in the template can also be difficult. The training videos make things look easier than they are. Review Source Tengku H. Software Engineer Used the software for: Less than 1 year ### "Simply works-" October 23, 2019 4.0 The support is amazing. Requested some features, and they listened honestly and actually implemented the update. Pros It's easy to implement and setup. The social notification shows on my landing page as expected Cons It takes awhile for the changes in settings to take effect. Had to wait quite awhile to ensure that what I did/changed in the settings is working well. Review Source Matt S. CEO Used the software for: Less than 1 year ### "Powerful Software, however needs to Work out Kinks..." October 18, 2019 4.0 It has been good, other than the frustration with getting it yo work after correctly installing on my websites... Pros The software works as it should once installed properly... Cons Tge ease of install is good, however You need to contact support almost every new website i stall to work out the bugs... Review Source Mani S. Freelancer Used the software for: Less than 1 year ### "Use of the influence" November 5, 2019 5.0 I am satisfied with the app and support is very good. Pros It’s a non-invasive app that can create brand awareness and also potentials for leads for your business. It can be white labelled to suit your industry. Cons Nothing contrary to pros. The app is useful Review Source R Reviewer Senior Associate Used the software for: Less than 1 year ### "Incredible support and high quality popups" March 20, 2019 5.0 Great Experience Pros These guys have incredible support with this software. Also I really love the quality of their popup design. I have used most of the products in the market. They look really bad. Their notifications look really HQ, and that's the best part about it. Cons They need to build Magento integration for their product Review Source Mina S. Founder/Owner Used the software for: Less than 1 year ### "The best social proof app for my needs" November 1, 2019 5.0 I use it to show the most recent sales on my website to encourage other customers to place an order based on that social sale proof. Pros I will let you show social proof with soo many customizations that other apps simply won't allow. Including changing the name of the person to "Someone" or even changing the format they display the social proof card. Cons We need more campaign types. While influence gives me so many customizations in regards to simple social proof (purchase social proof), competitors give many other different types of social proof that Influence does not support at the moment such as full screen take over, triggered notification, notification bar .. etc Review Source Verified Reviewer Editor In Chief Used the software for: Less than 1 year ### "Use Influence for Social Proof." October 18, 2019 5.0 Social Proof will increase your traffic and sales. Influence helps with that. Pros Does what it says right out of the box without any extra work. Roadmap is very interesting with some game-changing features that will make this a top tier social proof saas. Works on pretty all platforms, so it's a one size fits all. Cons New features take too long to comeout. Installation could be easier. Review Source david N. Owner Used the software for: Less than 1 year ### "Great tool to show social proof" October 23, 2019 5.0 The fitness industry is crowded and Influence helps me show the visitors that other people are actually hiring me, encouraging them to hire me too. Pros It´s really easy to configure and use. I´m no programmer or tech geek but I need no help to get the most of this amazing tool. Cons I would love to be able to change colors to match my website, but that´s a personal whim. Review Source Justin N. Owner Used the software for: Less than 1 year ### "Quick and Easy Social Proof" October 23, 2019 4.0 Social proof can make or break a sale. With the added ability to create these "pop-ins" quickly, you can add yet another angle of social proof to your websites. It's easy to setup, and I'm very pleased with what I'm seeing so far. Pros Influence has been on my radar ever since I saw it used on a competitor's website. I tried it myself and was pleasantly surprised with how easy it was to setup and maintain. - Setup takes less than an hour. After creating your account it walks you through setting up your website, campaign, design, and launch. - The design is spot on. You can't go too wrong with what they layout for you. Change a few colors and icons and you're good to go quickly. - Analytics let you see who's seeing it and how your metrics are adding up. One other little thing I love the most is that you can see WHERE people are visiting your site from around the world. Cons The one downside of Influence is the way the pixel works, it's been slowing down my sites. I haven't figured this out yet but if speed is a priority, you will take a hit because of the data that has to be sent down from Influence. 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