---
title: "Remedly Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Remedly Software - reviews, pricing plans, popular comparisons to other Medical Scheduling products and more."
source_url: "https://www.capterra.com/p/180647/Remedly/"
page_type: "product"
language: "en"
publication_date: "2026-09-30"
---

# 

 Remedly Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 30, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Remedly

## What is Remedly?

Remedly helps healthcare practices schedule more efficiently, reduce no-shows, and keep providers' calendars fully optimized. Patients can book appointments online, complete intake forms before visits, and receive automated reminders that help reduce missed appointments and last-minute cancellations. Unlike standalone scheduling tools, Remedly connects appointment management with electronic medical records, medical billing, telehealth, and patient communications in one platform. Staff can manage calendars, appointments, provider availability, recurring visits, waitlists, and patient records from a single system. Integrated workflows eliminate manual tasks and reduce scheduling errors, while real-time visibility helps teams coordinate care more effectively. Whether managing a solo practice or a multi-provider organization, Remedly simplifies scheduling operations, improves patient access, and helps practices maximize productivity and revenue.

## What is Remedly used for?

[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)

Recognitions

Shortlist

Overall rating

Based on 77 user reviews

Reviews sentiment

Positive

91%

Neutral

5%

Negative

4%

Starting price

$89

Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Electronic Medical Records / 2026
-   Medical Billing / 2026
-   Medical Spa / 2026
-   Mental Health / 2026
-   Revenue Cycle Management / 2026
-   Appointment Reminder / 2025
-   Medical Practice Management / 2025
-   Medical Scheduling / 2025
-   Patient Portal / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Remedly alternatives

Highest Rated

[4.8 (536)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.3 (721)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.5 (678)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

Starting price

$160.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[3.9 (1,386)](https://www.capterra.com/p/129169/Tebra/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

74%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/180647/Remedly/alternatives/)

## FAQs about Remedly

Overview

### What problems does Remedly solve?

Remedly helps medical spas, dermatology clinics, and plastic surgery practices solve slow vendor support, disconnected systems, and limited access to schedules and patient records. It centralizes scheduling, charting, client databases, inventory, texting, and prepayments in one customizable platform, helping front-desk staff, providers, and managers resolve issues faster and onboard new hires more easily.

Answer based on 38 reviews

Overview

### Which roles and teams benefit most from Remedly?

Remedly is most used by practice owners, administrators, and office managers who oversee daily operations, scheduling, billing, and staff coordination. Physicians, cosmetic surgeons, and other clinical leads benefit from streamlined charting and patient management, while executives and operations leaders use it to monitor practice performance, support growth, and improve workflow efficiency.

Answer based on 77 reviews

Overview

### What company size and industries is Remedly built for?

Remedly is built mainly for small healthcare businesses, with 96% of reviewers from small businesses and 43% in medical practice. It also serves hospital and health care organizations at 17% and health, wellness and fitness businesses at 16%, especially across specialties like mental health, medical spa, plastic surgery, weight loss, DME, and medical billing.

Answer based on 77 reviews

Features and Usability

### What are the key features of Remedly?

Remedly includes core practice management features like patient management, appointment scheduling, charting, and billing in one system. Differentiating capabilities include a patient portal with online intake forms and reminders, customizable templates and workflows, photo storage for before-and-after images, and mobile access for managing schedules and notes.

Answer based on 38 reviews

Integrations

### Which third-party tools and platforms does Remedly integrate with?

Remedly integrates with 8 third-party tools and platforms, including Zoho CRM, Google Calendar, Twilio, Square Payments, Global Payments Integrated, 360 Payments, LabSoft LIMS, and Rcopia. The catalog covers CRM, scheduling, communications, payments, and lab connectivity.

Answer based on 7 reviews

Getting Started and Support

### What training and onboarding options does Remedly offer?

Remedly provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online options support guided instruction, webinars provide group learning sessions, and documentation and videos offer self-paced reference materials for setup and product review.

Answer based on 3 reviews

Getting Started and Support

### What customer support options does Remedly offer, and how do users rate the experience?

Remedly offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as quick, knowledgeable, and easy to reach, with helpful account representatives and follow-up. Some report earlier inconsistency, delayed callbacks, difficulty getting adequate help, and occasional billing-related service frustrations.

Answer based on 38 reviews

Features and Usability

### Is Remedly easy to use for a small medical practice?

Remedly works well for many small practices because it keeps core tasks accessible without feeling overly complicated. Staff often find scheduling, charting, and daily navigation straightforward after setup, though some teams describe the menus as dated or confusing at first and say implementation can take time.

Answer based on 29 reviews

Features and Usability

### How well does Remedly handle patient management?

Remedly supports patient management well by keeping scheduling, charting, billing, records, and follow-up details in one system. Medical spas, dermatology clinics, and smaller healthcare practices often value the organized patient information and automation, though some teams find portal communication, reporting, and certain workflow details harder to manage.

Answer based on 25 reviews

## Features

AI summary

Based on 1,214 Medical Scheduling reviews

Capterra data shows that buyers of medical scheduling software rank the following features as their top priorities:

-   **HIPAA Compliant** (**74%** of reviewers rated this feature as critical)
-   **Charting** (**69%**)
-   **Appointment Scheduling** (**57%**)

Remedly supports all three of the features reviewers rate highest: **HIPAA Compliant**, **Charting**, and **Appointment Scheduling**. Together, these capabilities help businesses protect patient information, maintain accurate clinical records, and manage bookings more efficiently, allowing teams to deliver organized and compliant patient care.

HIPAA Compliant

4.7 (39)

66.67% of 39 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Charting

4.5 (27)

59.26% of 27 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Appointment Management

4.8 (22)

68.18% of 22 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Patient Records Management

4.7 (26)

53.85% of 26 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Billing & Invoicing

4.5 (15)

46.67% of 15 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Appointment Scheduling

4.9 (24)

62.50% of 24 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Remedly 232 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounts Payable: Track money owed to a company's creditors/suppliers
- Accounts Receivable: Track outstanding invoices and the money owed from clients
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Administrative Processes: Simplifies and supports administrative processes like registration, reporting, document management, and inventory.
- Admissions Management: Handle the registration and admission process for existing and new students
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduler: Allows patients to request or schedule appointments online. Supports the unique scheduling needs of nutrition/dietician practices
- Appointment Scheduling: Schedule appointments via a calendar
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Automated Quoting: Generate rule-based quotes for clients automatically
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously
- Before & After Pictures: Before and after photos of procedure(s)
- Bill Payment: Complete outstanding payments
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Billing Automation - Revenue Cycle Management (RCM): Automates manual financial management tasks to reduce error
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Call Reminders: Reminders sent via phone voice recordings
- Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs
- Case Notes: Access and track notes regarding case activities and updates within case files
- Cash Flow Management: Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period
- Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Chat/Messaging: Communicate using direct chat or messages within the system
- Claims Management: Process of submitting and following up on claims with insurance companies
- Claims Management - Revenue Cycle Management (RCM): Streamlines the processing, scrubbing, and submission of healthcare insurance claims
- Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate
- Claims Tracking: Process of tracking new and submitted claims and the status of submitted claims
- Client Communications: Supports email and text communications for marketing or feedback purposes.
- Client Database: Electronic storage of stakeholder contact information
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician
- Code & Charge Entry: Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule
- Coding Assistance: Automatically generates E/M codes based on information collected during patient charting
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance - Revenue Cycle Management (RCM): Ensures or facilitates the compliance of an overall health care organization to current regulation and standards
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Confirmation and Cancellation: Recipient is prompted to confirm, cancel, or reschedule the appointment
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Consent Forms: A document containing important information about medical records, procedures, trials, testing, risk and benefits for patients.
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Credit Card Processing: Accept and process credit card transactions
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Dashboard: Alter the layout and content of dashboards
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Data Integration: Combining data from different sources and providing a unified view
- Data Security: Protect sensitive data for digital privacy
- Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies
- Denial Management: Process of investigating, analyzing, and resolving denied insurance claims
- Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file
- Documentation: Witness statements, confessions, time cards, video footage, and other investigation materials are stored in secure designated data warehouses for safe keeping throughout the investigaiton process.
- Documentation Management: Manage product specific documents in a categorized order
- Drug Reference Database: Electronic storage of drug information such as name, brand, appearance, etc.
- E-Prescribing: Transmit prescriptions to pharmacies electronically
- E-Prescribing and Lab Orders: Electronically submits any prescription information to pharmacies, and supports lab orders.
- E-Prescription: Facilitates the electronic prescribing, screening, note-taking, and recalling of medication.
- EHR/EMR Integration: Allows integration with Electronic Medical Records (EMR) and Electronic Health Records (EHR) systems
- Electronic Faxes: Create, edit, preview, and send faxes electronically
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- EMR/EHR: Create and securely store digital patient records
- Expense Management: Plan, pay and track business related expenses.
- Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- Financial Reporting: Generate reports to assess the financial performance of an organization
- Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history
- For Chiropractors: Serves chiropractic practices
- For Group Therapy: For mental health professionals providing therapy to multiple patients at the same time
- For Healthcare: Software designed for the healthcare industry
- For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation
- For Medical Spas: Designed for medical spas
- For Mental/Behavioral Health: For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc.
- For Plastic Surgery Practices: For plastic surgery practices
- For Psychiatrists: Must serve psychiatrists/psychiatric practices
- For Speech Therapists: Designed for the use of speech therapists
- For Substance Abuse Therapy: For mental health professionals that specialize in substance abuse therapy/programs
- Forms Management: Store, manage and track all forms in a centralized location
- General Ledger: Centralized accounting record which tracks all financial transactions
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus
- Healthcare Compliance: Compliant with healthcare rules and regulations around the world
- Healthtech Integrations: Integrates with necessary healthcare solutions to support patient engagement, revenue cycle management, and related clinic functions.
- HIPAA Compliance: Ensures that nutrition/dietician practice operations adhere to and meet HIPAA regulations, to protect, audit, and secure sensitive data
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Historical Reporting: Information, data and reports that are being tracked over time
- ICD-10 Compliance: Manage the intricacies of ICD-10 cataloging and ensure clinic compliance
- Imaging and X-rays: Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes
- Immunization & Allergy Tracking: Manage updates to member's immunization records and track individual allergies
- In-Patient Management: Care of patients who are admitted and stay in the hospital overnight
- Income/Expense Tracking: Detailed log and record of financial earnings & costs.
- Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc.
- Insurance Billing: Supports eligibility and prior authorization, and insurance claims submissions.
- Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims
- Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage
- Integrated App: The software uses data from CRM, calendar, or another application to generate reminders.
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Invoice History: Store and view prior invoices for each account/client
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Lab Information Management: Allows you to effectively manage samples and associated data
- Lab Integration: Receive lab results electronically
- Lab Order Management: Submit and track requests for laboratory tests
- Lab Results: Laboratory test results
- Loyalty Management: The ability to create a loyalty program to offer coupons or discounts to frequent customers or to lure back infrequent customers.
- Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Marketing Management: Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding
- Materials Management: Process of planning, procuring and controlling material flows along with supplier evaluation and shipping
- Medical Billing: Manage billing and payments for a healthcare provider
- Medical Coding: Translation of patients' medical files and bills into universal codes required by insurance
- Medical History Records: Records of patients' medical history
- Medication Alerts/Warnings: Alerts/warnings for potential allergies or interactions triggered by medications
- Medication Database: Find and verify prescription medications by color, shape or imprint
- Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Multi-Location: Manage and support multiple locations
- Multi-Physician: Supports practices with multiple healthcare professionals
- Multi-Provider Practice: For practices with multiple providers
- No-Show Tracking: Track and monitor patient no-show rates
- Notes Management: Allow users to create, edit, and sort multiple notes
- On Call Scheduling: Track and organize on-call shifts
- One-to-One Messaging: Send personal messages to clients or attendees
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Intake Forms: Online forms for managing client intake
- Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries
- Out-Patient Management: Care of patients who do not stay overnight
- Outcome Assessment Tools: Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients
- Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more
- Patient Database: A repository of patient data, including their past and current health issues, treatment history, and more
- Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health.
- Patient Information Management: Tracks and monitors patient demographic information.
- Patient Intake: Patients can register for appointments in advance online
- Patient Management: Managing and tracking patient health, progress, communication, and treatment plans
- Patient Monitoring: Observing and tracking a patient's health status, condition, and wellbeing
- Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc.
- Patient Records: Stores electronic patient records either natively or via integration with EMR or EHR software, and manages all intake forms, SOAP notes, and records.
- Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
- Patient Scheduling: Book and manage patient appointments and follow-ups
- Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments
- Payment Processing: Accept, record, and reconcile financial transactions
- Payment Reminders: Reminders sent for balance/payment due
- Pharmacy: Stock, distribute, and manage billing for drugs
- Physician Management: Track and organize physician schedules and pertinent information
- Physician Scheduling: Manage physician availability and schedules
- Plastic Surgery Simulator: Previewing simulated plastic surgery results before and after
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Policy Management: Create, manage, and track policies and procedures within an organization
- Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more
- Pre-Registration: Manage the pre-registration process
- Prescription Management: Prescribing, renewing, and keeping a record of the medicines given to an individual or animal
- Progress Notes: Customizable notes that help healthcare professionals document and track patient progress
- Progress Reports: Document and report the progress of ongoing projects
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Project Accounting: Manage and track financials on a project-to-project basis
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Records Management: Ability to record, store, update, and retrieve information
- Recurring Appointments: Schedule repeating appointments based on a duration of time
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Referral Tracking: Log and store the source of contacts/leads
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Remittance Advice: Document insurance payer providing an explanation of benefits (EOB).
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting and Analytics: Generates reports on the number of punch lists assigned to sub/contractors, the type of work that is noted in punch lists, and other actionable business insights.
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Rescheduling: Manage the rescheduling of appointments
- Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue
- Revenue Recognition: An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it.
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Scheduled/Automated Reports: Set a time to generate routine reports automatically
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Secure Messaging: Exchange messages in a secure and encrypted manner
- Security and Authorization: Securely stores patient data and facilitates the creation and tiering of user credentials when accessing data.
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Session Notes: Private client session notes for coaching, therapy, etc.
- SMS Messaging: Send messages via SMS
- SMS Reminders: Reminders sent via SMS/text message
- SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)
- Specialty EHR Templates: Provides note templates that align with mental health specialty practices
- Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll
- Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Team Management: Organizing a group of people to accomplish a task
- Telemedicine: Meet with patients remotely
- Telemedicine Integration: Provide integration with third-party telehealth applications
- Teletherapy: Provide online therapy to patients/clients through secure video sessions
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Therapy Notes: Tools to help therapists document, record, and recall patient encounters
- Third-Party Integration: Addition of necessary external data, applications, tools, or features
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Treatment Packages: Sell multiple treatments together as a set
- Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress
- Two-Way Communication: Send, receive, and respond to messages
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Vaccine Management: Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered
- Website Integration: Seamlessly integrates with 3rd party websites
- Workflow Coordination: Enables the optimization of all organizational tasks and process through improved workflows, efficient inter- and intra-departmental communication, and coordination of distinct systems.
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

4.4 (77)

4.4

Based on 77 reviews

## Pricing

Value for money

4.5 (71)

Free Trial

Basic

$89.00

Per Month

Value for money

4.5 (71)

4.5

Based on 71 reviews

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## Support, customer service and training options

Customer Service

4.6 (75)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (75)

4.6

Based on 75 reviews

## User reviews

Overall rating

4.6

Based on 77 reviews

Filter by rating

5(58)

4(12)

3(4)

2(1)

1(2)

Mentioned topic

Sorted by most recent

DS

Desiree S.

therapist

Mental Health Care

### "Desiree's Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 23, 2025

my overall experience with Remedly is positive. it is definitely something I would overall recommend. I haven't had any issues to change that experience.

Pros

it was really easy to set up, its easy to navigate through. i haven't had any issues with this service since using it.

Cons

nothing at all. only issue ive ever had while using this platform is losing signal, however, no issues with software itself.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SL

Stephen L.

Physician

Medical Practice

### "Remedly - Very good EHR"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 16, 2025

Pros

Easy to use and good support. Priced reasonably especially compared to other electronic health records

Cons

There was nothing I didn't like about Remedly. Don't understand how these bigger EHR companies are so successful

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

I'm a working medical field

Health, Wellness and Fitness

### "I was completely impressed with their professionalism and customer service."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

July 11, 2025

The ease to access Remedly is very helpful for the team to view their schedule at all times which is very important. The software is very easy to use, and new hires find it very easy to learn.

Pros

Remedly is smart technology It improves patient care while making private practices profitable Remedly cares about its partners’ success and they care about ours — the essence of a true partnership

Cons

The ease to access Remedly is very helpful for the team to view their schedule at all times which is very important. The software is very easy to use, and new hires find it very easy to learn.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DL

Dylan L.

Acupuncturist

Alternative Medicine

### "Great Software System!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

June 26, 2025

Very good the best software that I have come across recently to help alleviate the stress that can come with a work day.

Pros

Very easy to navigate the platform and made it helpful when I had questions with the customer support team.

Cons

There are not very many dislikes about the platform although it would be nice to have a cloud linked for storage.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Vania R.

Team

Alternative Medicine

### "Remedly - a remedy to your business health"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

June 18, 2025

The software is intuitive and comprehensive, but could be easier to customize. It makes our work more fluid as it combines different business segments, such as scheduling, practice and billing modules altogether.

Pros

It meets my overall needs and allows the team to access the schedule easily. The daily programming is easy to access and manage, so the service is faster and more professional.

Cons

Some features could be easier to customize and the customer support is a bit difficult to reach and solve the problems.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KA

Kimberly A.

Pharmacist

Hospital & Health Care

### "Handy for docs "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 20, 2025

Pros

Making notes during visit is fast and I can pull labs or meds history without click hunt. Billing side talks to charts so no double entry needed.

Cons

Mobile view cuts stuff weird and sometimes I lose changes if I switch tabs too fast, plus updates log me out in middle of typing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HW

Hsiang-Hua W.

counselor

Mental Health Care

### "Very useful tool and easy to personalize"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

April 10, 2025

I generally enjoyed using it, and the free plan covered most of the needs I have for my practice.

Pros

I like how it is easy to operate, and it did take me much time to get comfortable with the platform.

Cons

It will cost me over 250 a month after the free trial if I need something more advanced.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HG

Heldor G.

Manager

Mental Health Care

### "Healthcare Practices Management "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 27, 2025

Remedly makes managing a healthcare practice much easier, but expect to spend a bit of time getting familiar with its various features.

Pros

What I liked most about Remedly is how it combines EHR, practice management, and billing into one platform.

Cons

If you're not familiar with similar systems it could take some time to get used to all the features

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MG

Makayla G.

HHA

Health, Wellness and Fitness

### "Awesome App"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

March 27, 2025

Pros

Remedly is easy to navigate and simple to use.

Cons

I love everything about the app Remedly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AC

ALICE C.

PCM ANALYST

Hospital & Health Care

### "PCM ANALYST"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

March 20, 2025

My overall experience with Remedly has been positive. It has significantly improved workflow efficiency and patient management. While there are some areas for improvement, the platform is reliable and offers valuable features for healthcare providers.

Pros

I liked that Remedly offers an all-in-one solution for practice management, EHR, billing, and patient engagement. The interface is user-friendly, and the automation features help streamline administrative tasks.

Cons

Some features could be more customizable, and occasional system slowdowns can be frustrating. Integration with third-party apps could also be improved.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/180647/Remedly/reviews/)

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