--- title: "CyberGRX Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CyberGRX Software - reviews, pricing plans, popular comparisons to other Risk Management products and more." source_url: "https://www.capterra.com/p/180648/CyberGRX/" page_type: "product" language: "en" publication_date: "2026-09-08" --- # CyberGRX Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CyberGRX ## What is CyberGRX? CyberGRX has the #1 third-party risk management platform that automates self-assessments and their validation for third-party suppliers. Identify risks, reduce costs, scale your ecosystem, and get access to advanced analytics that'll save countless hours of manually assessing risk. ## What is CyberGRX used for? [Risk Management](https://www.capterra.com/risk-management-software/)[Vendor Management](https://www.capterra.com/vendor-management-software/) Top alternative Featured Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CyberGRX 4.3 (18) VS. [4.5 (580)](https://www.capterra.com/p/148577/MasterControl/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.6 (18) Ease Of Use 4.1 (225) Value For Money 4.1 (9) Value For Money 4.2 (211) Customer Service 4.4 (11) Customer Service 4.5 (219) ## CyberGRX alternatives [4.4 (3,046)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.6 (356)](https://www.capterra.com/p/141080/iAuditor/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (39)](https://www.capterra.com/p/151388/teammate-risk-compliance/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.8 (105)](https://www.capterra.com/p/138931/Audit-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/180648/CyberGRX/alternatives/) ## FAQs about CyberGRX Overview ### Which roles and teams benefit most from CyberGRX? CyberGRX is most used by risk, compliance, governance, and information security teams managing third-party cyber risk assessments and vendor due diligence. IT directors, technology leaders, and CIOs use it to review supplier security posture and inform risk decisions, while operations and commercial teams support customer assurance requests and bid responses. Answer based on 18 reviews Overview ### What company size and specific industries is CyberGRX built for? CyberGRX is designed for enterprise organizations and third-party risk teams that need to manage vendor risk and reduce duplicated assessment work. It is aimed at large companies rather than small businesses or mid-market firms, and it fits organizations that handle complex third-party relationships across regulated or risk-sensitive operations. Features and Usability ### What are the key features of CyberGRX? CyberGRX offers risk assessment, risk scoring, and risk reporting for third-party risk management, along with assessment management and compliance management. It also includes real-time monitoring, alerts/notifications, predictive analytics, activity dashboards, reporting & statistics, and secure data storage for tracking operational and IT risk. Getting Started and Support ### What training and onboarding options does CyberGRX offer? CyberGRX provides live online sessions, webinars, documentation, and videos for training and onboarding. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for reviewing features and setup steps as needed. Getting Started and Support ### What customer support options does CyberGRX offer? CyberGRX provides email/help desk, FAQ/forum, knowledge base, and phone support. These channels give users multiple ways to find answers or contact support directly. No reviewer feedback about response speed, helpfulness, or recurring support issues is available here, so only the listed support options can be confirmed. ## Features AI summary Based on 1,730 Risk Management reviews Capterra data shows that buyers of risk management software rank the following features as their top priorities: - **Risk Analysis** (**47%** of reviewers rated this feature as critical) - **Risk Reporting** (**46%**) - **Risk Scoring** (**49%**) CyberGRX includes **Risk Reporting** and **Risk Scoring**, giving teams a way to track risk findings clearly and prioritize issues based on severity. However, it does not include **Risk Analysis**. Instead, the product offers other important capabilities that reviewers also value, such as **Risk Assessment** (**54%**) and **Compliance Management** (**46%**), helping businesses evaluate third-party exposure, stay aligned with requirements, and make more informed risk decisions. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Approval Process Control Manage the process of evaluating documents or requests submitted for approval Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics CyberGRX 21 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Internal Controls Management: Ensure internal objectives and compliance with policies are met - IT Risk Management: Manage risks related to IT systems - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Operational Risk Management: Manage risk that occurs from systems failure or inadequate processes - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Predictive Analytics: Predict future data based on historical data sets - Prioritization: Arrange tasks based on the level of priority or urgency - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Risk Assessment: Initiate collection and analysis of known risks - Risk Reporting: Reporting of risks associated with specific actions, events, or entities - Risk Scoring: Assess and score risks using risk matrices - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information --- Get Advice We can help you find the software with the features you need. Features 4.1 (18) 4.1 Based on 18 reviews ## Pricing Value for money 4.1 (9) ### Starting price Free trial available Value for money 4.1 (9) 4.1 Based on 9 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (11) 4.4 Based on 11 reviews ## User reviews Overall rating 4.3 Based on 18 reviews Filter by rating Counts reflect reviews available in this feed. 5(9) 4(6) 3(2) 2(1) 1(0) Mentioned topic Recent reviews first, then most helpful SD Solutions Director Solutions Director Used the software for: Less than 1 year ### "CyberGRX makes Security Assessments easy and painless" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 6, 2019 Pros Structured response to work in for responding to an assessment. Cons A lot of documentation verification requests. BL BIS Lead BIS Lead Used the software for: Less than 1 year ### "CyberGRX from the user side" 5.0 August 30, 2019 My experience with CyberGRX was positive overall and I think this can be an important assessment tool for an organization when used in conjunction with a technical requirements questionnaire. Pros I initially used CyberGRX earlier in 2019 as part of a security assessment request from one of our clients and now my organization uses CyberGRX to do some of our own assessments. Cyber GRX was easy to use and understand. I liked that the multiple-choice format was easier to complete than an opened ended comment form. The questions are consistent and I would definitely say that it is thorough and covers all aspects of a security function. Cons The CyberGRX questionnaire was VERY long. While an organization with a mature security program will often have many individuals with specific roles and responsibilities I think the questionnaire could combine some of the questions which seem to get redundant. The questionnaire asks about education and experience for the personnel responsible for each aspect of security and therefore there are many similar questions. KC Kevin C. IT Director Used the software for: 1-3 years ### "Long winded and too detailed for smaller companys" 3.0 September 6, 2019 Pros Very detailed reporting, easy to log on and create users Cons Takes too long to go through all the questions. If you are a small company a lot of what is asked is not appropriate. If you say yes to a section then when you get into it you should have said no, there is no way to go back and change the answer. Very long winded with not enough explanation on the sections being completed. PR President President Used the software for: Less than 1 year ### "CyberGRX Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 30, 2019 Overall CyberGRX was extremely professional and very attentive to detail, deadlines, etc. They communicated very effectively and respectfully and were genuinely interested in helping our teams succeed. They were a little hobbled in my opinion by the quality of the tools they were forced to use, but as staff and company, were exceptional. Pros It was very professional. The high level overview of the categories and graphs provided a good outline of the overall objectives. They were repeated a lot, but did add some value. Cons The structure of the questions and explanations were non-intuitive and didn't provide enough detail to correctly understand what was being asked in order to provide a satisfactory response. There was no overview of the process that warned about being prevented from retracing previous answers to adjust once further questions helped illuminate the previous ones that were confusing. It was a one-way process and if it was possible to redo anything, there was no apparent way to do this. These elements of the software were extremely frustrating. DO Director of Operations Director of Operations Used the software for: 1-3 years ### "CyberGRX review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 September 24, 2019 I wouldn't recommend this product as an audit solution due to the recent experience with your Assessment Coordinator Pros Last year's answers are self populating, you only have to change or confirm no change to the selected status. Cons Overly aggressive Assessment Coordinator. You should never contact a mutual client and relay derogatory comments about response time. HO Head of Technology Head of Technology Used the software for: 3-5 years ### "Useful - Limited use cases" 4.0 September 9, 2019 Pros Durable record of our security posture. Also like the reuse and easy distribution of our findings Cons Relatively low adoption rate across my external stakeholders, so I have to do this \*and\* something else. Alex S. Director Used the software for: 1-3 years ### "Great job helping us review vendors" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 30, 2019 Excellent, had really helped our program expand and grow Pros Have really helped us streamline our vendor review process Cons UX needs improvement for reporting and status updates. Plus need more granular security controls AM Account Manager Account Manager Used the software for: Less than 1 year ### "CyberGRX is top of the line when it comes to vendor risk management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 13, 2018 Pros CyberGRX helped us gain peace of mind with potential vulnerabilities in our vendor management program. They pointed out our potential weak points and outlined best practices of how to improve. Their platform is intuitive and easy to navigate. Cons No negative feedback :) The overall experience partnering up with CyberGRX was awesome BD Bid Desk Manager Bid Desk Manager Used the software for: Less than 1 year ### "User Friendly RFP Submission Tool" 4.0 September 10, 2019 CyberGRX is a modern-feeling, user-friendly tool for RFP/bid submissions. Competitive products (like Ariba) fall short. Companies who issue RFPs regularly should strongly consider CyberGRX for its convenience to bidders. Bidders of all technical levels should have no problems navigating the CyberGRX interface and determining where to upload documents and submit messages through the system. Pros Great user interface, generally intuitive and user-friendly and very easy to figure out. When bidders need to answer technical questions and submit supporting bid documents, the process is very simple and straightforward. Cons Password feature is a bit strong. Allowing somewhat weaker passwords would be more convenient and shouldn't present any real security risks. GR GRC GRC Used the software for: Less than 1 year ### "Very thorough but not sure what the value is" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 September 16, 2019 Pros It strokes a balance between a generic vendor qualification form and a full-blown independent audit. Cons It's unclear what need in the market this is serving. It was far too robust for most vendor relationships. It makes sense for the subscriber of CyberGRX to want to standardize on the platform, but on the vendor side, companies with SOC reporting or ISO certification, etc will view this as redundant work/cost to their independent audit(s). [View all Reviews](https://www.capterra.com/p/180648/CyberGRX/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.