--- title: "CyberGRX Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CyberGRX Software - reviews, pricing plans, popular comparisons to other Risk Management products and more." source_url: "https://www.capterra.com/p/180648/CyberGRX/" page_type: "product" language: "en" --- # CyberGRX Software Review 2026: Features, Integrations, Pros & Cons Last updated on December 16, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CyberGRX ## What is CyberGRX? CyberGRX has the #1 third-party risk management platform that automates self-assessments and their validation for third-party suppliers. Identify risks, reduce costs, scale your ecosystem, and get access to advanced analytics that'll save countless hours of manually assessing risk. ## What is CyberGRX used for? [Risk Management](https://www.capterra.com/risk-management-software/)[Vendor Management](https://www.capterra.com/vendor-management-software/) Top alternative Featured Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CyberGRX?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.cybergrx.com&name=CyberGRX) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CyberGRX 4.3 (18) VS. [4.6 (39)](https://www.capterra.com/p/151388/teammate-risk-compliance/reviews/) Starting Price Contact vendor Starting Price $0.01 per user, per month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.6 (18) Ease Of Use 4.5 (463) Value For Money 4.1 (9) Value For Money 4.6 (361) Customer Service 4.4 (11) Customer Service 4.9 (382) ## CyberGRX alternatives Highest Rated [4.8 (105)](https://www.capterra.com/p/138931/Audit-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (2,057)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.6 (81)](https://www.capterra.com/p/145449/Gatekeeper/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (414)](https://www.capterra.com/p/148230/SOXHUB/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/180648/CyberGRX/alternatives/) ## FAQs about CyberGRX Overview ### Which roles and teams benefit most from CyberGRX? CyberGRX is most used by security, risk, and compliance teams, including information security officers, GRC leads, and compliance analysts, to assess third-party risk and streamline vendor reviews. IT leaders and executives use it for governance visibility, while operations, sales, and account teams support due diligence and customer trust workflows. Answer based on 18 reviews Overview ### What company size and specific industries is CyberGRX built for? CyberGRX is designed for enterprise organizations and third-party risk teams that need to manage vendor risk assessments. The description does not name specific industries, but it is aimed at larger companies that handle third-party oversight and risk management programs. Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of CyberGRX? CyberGRX offers assessment management, risk assessment, risk scoring, and IT risk management for third-party and operational oversight. It also includes compliance management, internal controls management, approval process control, real-time monitoring, alerts/notifications, reporting & statistics, predictive analytics, and a self service portal for onboarding, offboarding, and data import/export. Getting Started and Support ### What training and onboarding options does CyberGRX offer? CyberGRX provides live online sessions, webinars, documentation, and videos for training. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and review. Getting Started and Support ### What customer support options does CyberGRX offer? CyberGRX provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. No reviewer feedback about support is available here, so user experience details such as response speed, helpfulness, or common frustrations cannot be stated. The listed channels indicate multiple ways for customers to seek help. ## Features AI summary Based on 1,699 Risk Management reviews Capterra data shows that buyers of Risk Management software rank the following features as their top priorities: - **Risk Analysis** (**47%** of reviewers rated this feature as critical) - **Risk Reporting** (**46%**) - **Risk Scoring** (**49%**) CyberGRX includes **Risk Reporting** and **Risk Scoring**, giving teams a way to track risk exposure clearly and prioritize issues based on measurable criteria. However, it does not include **Risk Analysis**. Instead, the product offers other highly rated capabilities, such as **Risk Assessment** (**54%**) and **Compliance Management** (**46%**), which help businesses review third-party and organizational risk in more detail while staying aligned with regulatory requirements, providing teams with better visibility for decision-making and ongoing oversight. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Approval Process Control Manage the process of evaluating documents or requests submitted for approval Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics CyberGRX 21 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Internal Controls Management: Ensure internal objectives and compliance with policies are met - IT Risk Management: Manage risks related to IT systems - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Operational Risk Management: Manage risk that occurs from systems failure or inadequate processes - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Predictive Analytics: Predict future data based on historical data sets - Prioritization: Arrange tasks based on the level of priority or urgency - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Risk Assessment: Initiate collection and analysis of known risks - Risk Reporting: Reporting of risks associated with specific actions, events, or entities - Risk Scoring: Assess and score risks using risk matrices - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information --- Get Advice We can help you find the software with the features you need. Features 4.1 (18) 4.1 Based on 18 reviews ## Pricing Value for money 4.1 (9) ### Starting price Free trial available Value for money 4.1 (9) 4.1 Based on 9 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (11) 4.4 Based on 11 reviews ## User reviews Overall rating 4.3 Based on 18 reviews Filter by rating 5(9) 4(6) 3(2) 2(1) 1(0) Mentioned topic Sorted by most recent TC Terence C. Director of Operations Financial Services ### "CyberGRX review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 September 20, 2019 I wouldn't recommend this product as an audit solution due to the recent experience with your Assessment Coordinator Pros Last year's answers are self populating, you only have to change or confirm no change to the selected status. Cons Overly aggressive Assessment Coordinator. You should never contact a mutual client and relay derogatory comments about response time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 27, 2019 We are sorry you had that experience. Our goal is to help both third parties and their customers have a better and faster assessment experience. OM Oliver M. GRC Information Technology and Services ### "Very thorough but not sure what the value is" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 September 13, 2019 Pros It strokes a balance between a generic vendor qualification form and a full-blown independent audit. Cons It's unclear what need in the market this is serving. It was far too robust for most vendor relationships. It makes sense for the subscriber of CyberGRX to want to standardize on the platform, but on the vendor side, companies with SOC reporting or ISO certification, etc will view this as redundant work/cost to their independent audit(s). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 19, 2019 Oliver, we appreciate the feedback and we're continually working to ensure CyberGRX is both user-friendly and effective. MU Max U. CIO Insurance ### "Sofware is good but to many question" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 13, 2019 Pros simplicity in giving answers, the graphical interface is intuitive and easy to use Cons the high number of questions and the number of sections Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 18, 2019 Thanks so much for your feedback, Max. BZ Brian Z. Bid Desk Manager Computer Software ### "User Friendly RFP Submission Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 9, 2019 CyberGRX is a modern-feeling, user-friendly tool for RFP/bid submissions. Competitive products (like Ariba) fall short. Companies who issue RFPs regularly should strongly consider CyberGRX for its convenience to bidders. Bidders of all technical levels should have no problems navigating the CyberGRX interface and determining where to upload documents and submit messages through the system. Pros Great user interface, generally intuitive and user-friendly and very easy to figure out. When bidders need to answer technical questions and submit supporting bid documents, the process is very simple and straightforward. Cons Password feature is a bit strong. Allowing somewhat weaker passwords would be more convenient and shouldn't present any real security risks. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 10, 2019 Thank you for sharing feedback with us! BJ Boris J. Information Security Officer Information Technology and Services ### "Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 9, 2019 Pros Easy to use, good interface, correct analyses. Cons I cannot mark any weaknesses of the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 10, 2019 We are thrilled to hear about your positive experience so far with the our platform! Thank you so much for providing feedback. LF lucia F. Sales and Marketing Manager Spain and Portugal Marketing and Advertising ### "great tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 6, 2019 Pros its easiness when using it. Quite intuitive Cons nothing needed to be remarked. although a bit reluctant at the beginning. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 10, 2019 Lucia, we are so happy to hear you found CyberGRX intuitive! SA Steve A. Head of Technology Retail ### "Useful - Limited use cases" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 September 5, 2019 Pros Durable record of our security posture. Also like the reuse and easy distribution of our findings Cons Relatively low adoption rate across my external stakeholders, so I have to do this \*and\* something else. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 10, 2019 Thanks so much for the feedback, Steve. Happy to hear that you have found reuse and sharing easy! ML Melissa L. Governance Compliance Analyst Legal Services ### "Cyber GRX" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 September 5, 2019 Pros I think the options and complexity of responses was great. Cons I found the submission process hard to follow. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 10, 2019 The honest feedback is appreciated, Melissa. We are constantly working towards improving the assessment process, so expect it to continue to be easier and easier to complete and submit. AN Anonymous User Solutions Director Computer Software ### "CyberGRX makes Security Assessments easy and painless" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 5, 2019 Pros Structured response to work in for responding to an assessment. Cons A lot of documentation verification requests. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 10, 2019 Thanks for the honest review! OL Or L. CEO Information Technology and Services ### "Questionnaire" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 September 5, 2019 Pros Built-in dynamic questionnaire. Option to fill in several periods Cons Enforcement of attachments , aklo when language is irrelevant for the customer Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 10, 2019 Thank you for the feedback! [View all Reviews](https://www.capterra.com/p/180648/CyberGRX/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.