# CyberGRX Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CyberGRX Software - reviews, pricing plans, popular comparisons to other Risk Management products and more.

Source: https://www.capterra.com/p/180648/CyberGRX/pricing

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# 

 CyberGRX Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

CyberGRX

## What is CyberGRX?

CyberGRX has the #1 third-party risk management platform that automates self-assessments and their validation for third-party suppliers. Identify risks, reduce costs, scale your ecosystem, and get access to advanced analytics that'll save countless hours of manually assessing risk.

## What is CyberGRX used for?

[Risk Management](https://www.capterra.com/risk-management-software/)[Vendor Management](https://www.capterra.com/vendor-management-software/)

Top alternative

Featured

Overall rating

Based on 18 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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Do you work for CyberGRX?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.cybergrx.com&name=CyberGRX)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CyberGRX

4.3 (18)

VS.

[4.6 (39)](https://www.capterra.com/p/151388/StandardFusion/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.6 (18)

Ease Of Use

4.5 (463)

Value For Money

4.1 (9)

Value For Money

4.6 (361)

Customer Service

4.4 (11)

Customer Service

4.9 (382)

## CyberGRX alternatives

Highest Rated

[4.8 (105)](https://www.capterra.com/p/138931/Audit-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.7 (78)](https://www.capterra.com/p/145449/Gatekeeper/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (414)](https://www.capterra.com/p/148230/SOXHUB/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/180648/CyberGRX/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Dashboard

Assembly of graphs and charts for visualizing and tracking statistics/metrics

CyberGRX 21 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage the process of evaluating documents or requests submitted for approval

Provides a channel for team members to share media files, communicate, and work together

Track and manage adherence to policies for any service, product, process, or supplier

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Ensure internal objectives and compliance with policies are met

Manage risks related to IT systems

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Manage risk that occurs from systems failure or inadequate processes

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Predict future data based on historical data sets

Arrange tasks based on the level of priority or urgency

Active monitoring of systems, applications, or networks

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Initiate collection and analysis of known risks

Reporting of risks associated with specific actions, events, or entities

Assess and score risks using risk matrices

Online portal through which end users can access the system, manage tasks, or obtain information

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We can help you find the software with the features you need.

Features

4.1 (18)

4.1

Based on 18 reviews

## Pricing

Value for money

4.1 (9)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.1 (9)

4.1

Based on 9 reviews

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## Support, customer service and training options

Customer Service

4.4 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (11)

4.4

Based on 11 reviews

## User reviews

Overall rating

4.3

Based on 18 reviews

Filter by rating

5(9)

4(6)

3(2)

2(1)

1(0)

Mentioned topic

Sorted by most recent

TC

Terence C.

Director of Operations

Financial Services

### "CyberGRX review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

September 20, 2019

I wouldn't recommend this product as an audit solution due to the recent experience with your Assessment Coordinator

Pros

Last year's answers are self populating, you only have to change or confirm no change to the selected status.

Cons

Overly aggressive Assessment Coordinator. You should never contact a mutual client and relay derogatory comments about response time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 27, 2019

We are sorry you had that experience. Our goal is to help both third parties and their customers have a better and faster assessment experience.

OM

Oliver M.

GRC

Information Technology and Services

### "Very thorough but not sure what the value is"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

September 13, 2019

Pros

It strokes a balance between a generic vendor qualification form and a full-blown independent audit.

Cons

It's unclear what need in the market this is serving. It was far too robust for most vendor relationships. It makes sense for the subscriber of CyberGRX to want to standardize on the platform, but on the vendor side, companies with SOC reporting or ISO certification, etc will view this as redundant work/cost to their independent audit(s).

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 19, 2019

Oliver, we appreciate the feedback and we're continually working to ensure CyberGRX is both user-friendly and effective.

MU

Max U.

CIO

Insurance

### "Sofware is good but to many question"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 13, 2019

Pros

simplicity in giving answers, the graphical interface is intuitive and easy to use

Cons

the high number of questions and the number of sections

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 18, 2019

Thanks so much for your feedback, Max.

BZ

Brian Z.

Bid Desk Manager

Computer Software

### "User Friendly RFP Submission Tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

September 9, 2019

CyberGRX is a modern-feeling, user-friendly tool for RFP/bid submissions. Competitive products (like Ariba) fall short. Companies who issue RFPs regularly should strongly consider CyberGRX for its convenience to bidders. Bidders of all technical levels should have no problems navigating the CyberGRX interface and determining where to upload documents and submit messages through the system.

Pros

Great user interface, generally intuitive and user-friendly and very easy to figure out. When bidders need to answer technical questions and submit supporting bid documents, the process is very simple and straightforward.

Cons

Password feature is a bit strong. Allowing somewhat weaker passwords would be more convenient and shouldn't present any real security risks.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 10, 2019

Thank you for sharing feedback with us!

BJ

Boris J.

Information Security Officer

Information Technology and Services

### "Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 9, 2019

Pros

Easy to use, good interface, correct analyses.

Cons

I cannot mark any weaknesses of the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 10, 2019

We are thrilled to hear about your positive experience so far with the our platform! Thank you so much for providing feedback.

LF

lucia f.

Sales and Marketing Manager Spain and Portugal

Marketing and Advertising

### "great tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 6, 2019

Pros

its easiness when using it. Quite intuitive

Cons

nothing needed to be remarked. although a bit reluctant at the beginning.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 10, 2019

Lucia, we are so happy to hear you found CyberGRX intuitive!

SA

Steve A.

Head of Technology

Retail

### "Useful - Limited use cases"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

September 5, 2019

Pros

Durable record of our security posture. Also like the reuse and easy distribution of our findings

Cons

Relatively low adoption rate across my external stakeholders, so I have to do this \*and\* something else.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 10, 2019

Thanks so much for the feedback, Steve. Happy to hear that you have found reuse and sharing easy!

ML

Melissa L.

Governance Compliance Analyst

Legal Services

### "Cyber GRX"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

September 5, 2019

Pros

I think the options and complexity of responses was great.

Cons

I found the submission process hard to follow.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 10, 2019

The honest feedback is appreciated, Melissa. We are constantly working towards improving the assessment process, so expect it to continue to be easier and easier to complete and submit.

AU

Anonymous User

Solutions Director

Computer Software

### "CyberGRX makes Security Assessments easy and painless"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 5, 2019

Pros

Structured response to work in for responding to an assessment.

Cons

A lot of documentation verification requests.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 10, 2019

Thanks for the honest review!

OL

Or L.

CEO

Information Technology and Services

### "Questionnaire"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

September 5, 2019

Pros

Built-in dynamic questionnaire. Option to fill in several periods

Cons

Enforcement of attachments , aklo when language is irrelevant for the customer

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 10, 2019

Thank you for the feedback!

[View all Reviews](https://www.capterra.com/p/180648/CyberGRX/reviews/)

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