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beSlick helps you capture and embed your business processes, with integrated forms & task management. It is the easiest way to eliminate the chaos in your business, while building a growth culture. Build process flowcharts & forms in minutes, then execute as dynamic team checklists. One home for tasks, forms, process & procedures accessible on any device, anywhere, so everyone knows exactly what to do. Integrate & automate to save time and reduce errors. Awesome support included.
Provider
beSlick
Located In
United Kingdom
Foundation
2017
Open API
No
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
Android, iOS
Training
Live Online, Documentation, Webinars, In Person, Videos
Support
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base
beSlick systemizes operations for entire SME businesses, or rapidly systemizes specific workflow for any size organisation. Our high touch support ensures every team achieves success quickly.
Content Source: beSlick
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beSlick Reviews
Pros
Overall BeSlick is a quality project management software system that does all the hard work for you. We have found BeSlick to be very responsive and super easy to deal with.
BeSlick helps us to keep on top of important and critical processes and paperwork that need to be completed before a task can be finalised.
Very good experience with Process Bliss overall. I am still learning some of the features.
Process Bliss gives clarity in creating a client journey, making processes clearly defined within the business. The easy to use software and the incredible after care support is creating efficiency.
Cons
At times the software might have issues logging you in, with a blank empty screen with no work flow management / tasks appearing on the screen.
This is only temporary however, if you refresh the page, generally it will restart and everything will appear. Apart from that, no big issues experiencing thus far using the BeSlick platform.
It is a promise still unfulfilled. At times, the number of tasks in a single list becomes overwhelming and difficult to manage.
Again, it is hard for me to fully comment as I have just started to use the product.
"Creating Slick Processes for your Business"
Overall: Great support from the BeSlick team, whether it is troubleshooting steps in a process or training they are always available to help.
Pros: Easy to get going and you find extra features as you go.
Cons: The mobile version needs a better interface where you only see one step or part of a step at a time. I do believe the team on BeSlick are working on this.
Vendor Response
"Outstanding Customer Support"
Overall: This software has been a game changer for us. Things that used to slip through the cracks are now getting completed. Our team is communicating better with one another, and we are all swimming in the same direction. We have better defined our own internal processes, and we are able see the places where we need to revise processes for efficiency. It is an added bonus that we can manage small projects using PB as well. Process Bliss is part of our company vernacular now. Every employee uses the product every day.
Pros: Easy to get started and OUTSTANDING customer support. The customer support has truly been phenomenal and has lowered the barrier for even the most reluctant employees. We have some who are averse to adopting new technology, and the customer support made it possible to turn these employees into daily users of Process Bliss.
Cons: There are some "glitches" we have experienced, such as entering a due date and having a different date appear after saving the change. Customer support has been excellent, and the developer team seems to be dedicated to constantly improving the product, so the glitches are generally taken care of quickly once we report them. There are some features we have needed that have not been added, such as the ability to organize our task lists into sublists or folders. In particular, we want to be able to save an email from Outlook as a task in PB, but we don't want it to dump into the main tasks list, we want to be able to organize these tasks into sublists or folders. We identified this as a need during the sales process, and we were told that this feature will be added. It is a promise still unfulfilled. At times, the number of tasks in a single list becomes overwhelming and difficult to manage. We would love to see this feature become available, since it will significantly enhance our team's daily user experience with the product. Despite this, we are very happy customers because the customer support has been so great, and the product has made such a difference for us. If we did not get to full adoption of the product by all of our employees, the investment in this product would not have been worthwhile. I'm happy to say that the design of the system, coupled with excellent customer support allowed us to get everyone used to the system, and we were able to get everyone on board.
Vendor Response
"Need to capture detailed processes easily? Look no further."
Overall: We were very quickly able to map out in detail the various different client journeys that we take our clients on. Not only could we map the journey out quickly but we could then immediately use the templates we created to manage tasks and help us move clients along the journey seamlessly. It is also far easier for us to see how many of our clients are at which stage of the journey in any given moment.
Pros: It is very easy to create new processes and use tasks to manage process completion. The processes are easy to customise and user-friendly.
Cons: The software can be rather slow at times and there is more that could be done with dashboard features to improve reporting by reference to activity dates.
"Process Bliss so far"
Overall: I am now able to put all the processes that are in my head into a quick simple flowchart. Expansion of this will take a bit more learning but I can see it will be able to provide us with a single software that can create our policy and procedure manual and track the workflow, accountability and general performance of our processes.
Pros: The ease of setting up a template, I can take what is in my head and put it into a quick and easy flowchart. It is difficult for me to give a full review as I am still learning the program. So far everything I have asked it to do it can do. I have had no previous experience with process software but have found it to be user friendly.
Cons: Again, it is hard for me to fully comment as I have just started to use the product. I think a glossary would be a good idea for people like me who are new to process software explaining the language of process programs.
"The best product we have invested in so far"
Overall: From start to now it has been easy. Everyone in our team has been involved in inputting our processes on so everyone knows how easy it is to use. The training and support is second to none, [SENSITIVE CONTENT HIDDEN] are always there to help so would like to say thank you to them
Pros: It is so easy to use Everyone can understand it Monitoring features are brilliant and gives us a total overview of where we are with our clients It is so idea for when we have a new member of the team join us as all of our processes are on PB Fantastic!
Cons: We would like a feature that will show us reports on each individual user so we can monitor who is / isn't doing their job and completing their tasks on time.
