# beSlick Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is beSlick the right Business Process Management solution for you? Explore 25 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/180659/beSlick/reviews --- beSlick 4.6 (25) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of beSlick Ease of use 4.6 Customer Service 5.0 ## Pros and Cons in Reviews SS Sheryl S PresidentManagement Consulting, 11 - 50 employeesUsed the software for: 6-12 months. “We have some who are averse to adopting new technology, and the customer support made it possible to turn these employees into daily users of Process Bliss.“ December 1, 2021 CW Craig W DirectorHospital & Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “The ease of navigation and ease with which I could refine and develop process templates“ November 27, 2021 KD Karen D Procurement ManagerConstruction, 2 - 10 employeesUsed the software for: Less than 6 months. “ease of use on mobile phone and user friendliness“ November 29, 2021 JM Jody M Client Services Manager Financial Services, 2 - 10 employeesUsed the software for: Less than 6 months. “The easy to use software and the incredible after care support is creating efficiency.“ November 23, 2020 ## Showing most helpful reviews Showing 1-25 of 25 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Rory D. Managing Director Computer & Network Security Used the software for: 1-2 years ### "Creating Slick Processes for your Business" November 10, 2022 5.0 Great support from the BeSlick team, whether it is troubleshooting steps in a process or training they are always available to help. Pros Easy to get going and you find extra features as you go. Cons The mobile version needs a better interface where you only see one step or part of a step at a time. I do believe the team on BeSlick are working on this. Alternatives considered [SafetyCulture](https://www.capterra.com/p/141080/iAuditor/) Reason for choosing beSlick IAuditor was great for checklists but was expensive and not as focused on . Switched from [ProcessPlan](https://www.capterra.com/p/144262/ProcessPlan/) Processplan was too complicated and we seemed to be waiting for things to be implemented. Review Source Response from beSlick November 14, 2022 Thank you for leaving a great review Rory. We're delighted that you get so much value from the platform. Thanks to customer feedback like yours, we've been able to develop new features which make the product even better. We value your suggestions and ideas and look forward to supporting you and the team in the future. SS Sheryl S. President Management Consulting Used the software for: 6-12 months ### "Outstanding Customer Support" December 1, 2021 5.0 This software has been a game changer for us. Things that used to slip through the cracks are now getting completed. Our team is communicating better with one another, and we are all swimming in the same direction. We have better defined our own internal processes, and we are able see the places where we need to revise processes for efficiency. It is an added bonus that we can manage small projects using PB as well. Process Bliss is part of our company vernacular now. Every employee uses the product every day. Pros Easy to get started and OUTSTANDING customer support. The customer support has truly been phenomenal and has lowered the barrier for even the most reluctant employees. We have some who are averse to adopting new technology, and the customer support made it possible to turn these employees into daily users of Process Bliss. Cons There are some "glitches" we have experienced, such as entering a due date and having a different date appear after saving the change. Customer support has been excellent, and the developer team seems to be dedicated to constantly improving the product, so the glitches are generally taken care of quickly once we report them. There are some features we have needed that have not been added, such as the ability to organize our task lists into sublists or folders. In particular, we want to be able to save an email from Outlook as a task in PB, but we don't want it to dump into the main tasks list, we want to be able to organize these tasks into sublists or folders. We identified this as a need during the sales process, and we were told that this feature will be added. It is a promise still unfulfilled. At times, the number of tasks in a single list becomes overwhelming and difficult to manage. We would love to see this feature become available, since it will significantly enhance our team's daily user experience with the product. Despite this, we are very happy customers because the customer support has been so great, and the product has made such a difference for us. If we did not get to full adoption of the product by all of our employees, the investment in this product would not have been worthwhile. I'm happy to say that the design of the system, coupled with excellent customer support allowed us to get everyone used to the system, and we were able to get everyone on board. Alternatives considered [Process Street](https://www.capterra.com/p/135004/Process-Street/)[Quixy](https://www.capterra.com/p/195793/Quixy/)[ProcessMaker](https://www.capterra.com/p/118311/ProcessMaker-BPM-Software/)[Kissflow](https://www.capterra.com/p/149470/KiSSFLOW/)[monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing beSlick Price, ease of use, ease of deployment, customer support. Review Source Response from beSlick December 20, 2021 Dear Sheryl Thank you so much for taking the time from your busy schedule to leave a review. Your feedback is truly valued and appreciated. We will continue to develop and enhance Process Bliss in the coming months. It is a pleasure to support you and your team - long may it continue. MK Michael K. Business Manager Financial Services Used the software for: 6-12 months ### "Need to capture detailed processes easily? Look no further." March 24, 2021 3.0 We were very quickly able to map out in detail the various different client journeys that we take our clients on. Not only could we map the journey out quickly but we could then immediately use the templates we created to manage tasks and help us move clients along the journey seamlessly. It is also far easier for us to see how many of our clients are at which stage of the journey in any given moment. Pros It is very easy to create new processes and use tasks to manage process completion. The processes are easy to customise and user-friendly. Cons The software can be rather slow at times and there is more that could be done with dashboard features to improve reporting by reference to activity dates. Review Source JR Julie R. Client Relationships Coordinator Accounting Used the software for: Less than 6 months ### "Process Bliss so far" December 14, 2020 4.0 I am now able to put all the processes that are in my head into a quick simple flowchart. Expansion of this will take a bit more learning but I can see it will be able to provide us with a single software that can create our policy and procedure manual and track the workflow, accountability and general performance of our processes. Pros The ease of setting up a template, I can take what is in my head and put it into a quick and easy flowchart. It is difficult for me to give a full review as I am still learning the program. So far everything I have asked it to do it can do. I have had no previous experience with process software but have found it to be user friendly. Cons Again, it is hard for me to fully comment as I have just started to use the product. I think a glossary would be a good idea for people like me who are new to process software explaining the language of process programs. Alternatives considered [SweetProcess](https://www.capterra.com/p/188134/SweetProcess/)[Trello](https://www.capterra.com/p/211559/Trello/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing beSlick We are still using Trello as a virtual whiteboard but I chose Process Bliss because they held my hand a bit as a novice. It is providing a combination of Sweet process and Asana for 1 price. As we are a small practice at this stage we do not need a bigger program. I think that Process Bliss will cover both aspects of Project Management and Procedures in one place Review Source CW Chrissy W. Operations Manager Financial Services Used the software for: 6-12 months ### "The best product we have invested in so far" December 11, 2020 5.0 From start to now it has been easy. Everyone in our team has been involved in inputting our processes on so everyone knows how easy it is to use. The training and support is second to none, \[SENSITIVE CONTENT HIDDEN\] are always there to help so would like to say thank you to them Pros It is so easy to use Everyone can understand it Monitoring features are brilliant and gives us a total overview of where we are with our clients It is so idea for when we have a new member of the team join us as all of our processes are on PB Fantastic! Cons We would like a feature that will show us reports on each individual user so we can monitor who is / isn't doing their job and completing their tasks on time. Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing beSlick It just made sense, it had what we were looking for without being complicated. Review Source JD John D. Chartered Financial PLanner and Managing Director Financial Services Used the software for: 6-12 months ### "beSlick - our new Ferrari!" April 20, 2023 5.0 Game-changing for us. Pros The very best thing about beSlick is the way all team members LOVE using it. It makes our work more enjoyable, accurate and efficient. Cons It took us a while to figure out how best to use beSlick. It was like getting a new Ferarria but not being able to figure out how to use the keys to get the door open. This all changed when we got superb support from \[sensitive content hidden\] at beSlick who over a few on-line sessions showed me and our team members how to opem the door and start the engine - now we love driving down the road and get everywhere faster and in more style! Reason for choosing beSlick Not applicable. Review Source Response from beSlick April 27, 2023 Thank you for leaving such a positive review John. We are so pleased to hear the value that beSlick adds to you and your team. We look forward to continuing to work with you all. JT Joan T. Coordination / Administration / Educational Leader Education Management Used the software for: 1-2 years ### "Great Company, Great Product!" October 11, 2022 5.0 Overall BeSlick is a quality project management software system that does all the hard work for you. We have found BeSlick to be very responsive and super easy to deal with. Overall, we are very pleased with the product and the service that BeSlick provides. Pros BeSlick is an easy to navigate work process management system that keeps everything we need in the one place! BeSlick helps us to keep on top of important and critical processes and paperwork that need to be completed before a task can be finalised. BeSlick has an exceptional customer service team that goes above and beyond to ensure that you are getting the best product and service possible. Would highly recommend BeSlick for any business, big or small wanting to streamline internal processes to make their lives easier and hassle free. BeSlick has been a wonderful tool for our small business. Cons At times the software might have issues logging you in, with a blank empty screen with no work flow management / tasks appearing on the screen. This is only temporary however, if you refresh the page, generally it will restart and everything will appear. Apart from that, no big issues experiencing thus far using the BeSlick platform. Well designed layout makes it easy and simple to navigate and userfriendly. Review Source LQ Laura Q. Adviser Support Financial Services Used the software for: 6-12 months ### "Be Slick Review" April 19, 2023 4.0 It took a little while to unlock the power of Be Slick but we arranged a meeting with \[sensitive content hidden\] in the support team who helped us tremendously and continues to be a big support for our business! Pros I like the abilty to be able to view taks we have within our organisation and the ease of completing various steps within a task - this has proven to be an excellent reminder and training tool! Cons I would like more notifcation on when someone comepletes a task which has been assigned to you, and better management of other tasks Review Source Response from beSlick April 27, 2023 Thanks for your great review Laura. The beSlick team are always here to support you and help you get the most value from the platform. JL JoAnn L. Fundraising, Marketing and Communications Specialist Marketing and Advertising Used the software for: 6-12 months ### "Process Bliss is a great product with excellent customer support!" November 26, 2021 5.0 Very good experience with Process Bliss overall. I am still learning some of the features. Pros Integration was simple. The software is relatively simple and straightforward. If we ever have a problem, we use the chat box or make an appointment with a specialist from Process Bliss. Their support is one of the best I have worked with. They even change the software based on expressed needs of their users. Cons Sometimes there are hiccups in notifications, but we are still learning the system and these are likely user errors. Review Source Response from beSlick December 20, 2021 Dear JoAnn, Thank you for leaving such a positive review. We strive to offer the highest levels of service to all of our customers. We are always here to help and are delighted that we have been able to support you in using Process Bliss. eK egan K. President Retail Used the software for: 6-12 months ### "loving the bliss" July 1, 2022 5.0 it is really helping our team monitor all the open process tasks we have. at the admin level we are able to make sure users do every step every time, with an audit trail! Pros The ability setup very complex repetitive process "templates" to reuse on the fly or in a scheduled format Cons how the comments feature works is a bit difficult to follow, and resolve, see open issues, or all comments related to the same task/template. Review Source Response from beSlick October 18, 2022 Thank you for leaving us a great review Egan. We are continuing to develop the platform and your feedback is invaluable. JT Joe T. Director of Marketing Non-Profit Organization Management Used the software for: 6-12 months ### "This covers the basics and then some!" December 9, 2021 4.0 I foughtit for a longtime but once I got the hang of it, it became esier. Coming up with the steps is still a challenge, but it's a work in progress for me. Pros The software is pretty much straight forward. After using it for a while you become quite adept at it. Cons There are little things that you want it to do that it either doesn't do or you're not sure how to do them. Many times it's more operator error than software. Review Source CA Chris A. Financial Controller Financial Services Used the software for: 6-12 months ### "Process Bliss" January 24, 2022 5.0 Pros The ability to create complex task management Cons Nothing, I have had no issues or complaints Review Source Response from beSlick February 2, 2022 Thank you for taking time to leave your review Chris. We are delighted that Process Bliss is making a positive difference to your business. CW Craig W. Director Hospital & Health Care Used the software for: Less than 6 months ### "Transformational Product" November 27, 2021 4.0 Excellent - has saved significant time in being able to track and identify priority actions and provide updates to customers on handling of their enquiries re timescales and next actions. Pros The ease of navigation and ease with which I could refine and develop process templates Cons Took me a bit longer than anticipated to understand the way some elements interacted, though customer support offer was excellent Reason for choosing beSlick At a glance reporting, easier to develop own bespoke products Review Source Response from beSlick December 20, 2021 Dear Craig, Thank you so much for taking the time to leave a review. We are delighted that Process Bliss is making a difference. aM anthony M. director Hospitality Used the software for: Less than 6 months ### "Process bliss " June 4, 2022 5.0 its been great and I can see the product evolving as we use it Pros Its great easy way to manage my tasks and that of my staff Cons formating on iphones isnt as good as other devices Review Source Response from beSlick June 16, 2022 Thank you for your positive review Murf. We always welcome feedback and are constantly looking for ways to develop and improve the experience for our customers. VK Vince K. Owner Sporting Goods Used the software for: Less than 6 months ### "User friendly and intuitive " April 13, 2021 5.0 The team at Process Bliss has helped me set up my processes and tailored their advice for my business. Pros The intuitiveness of the software. It is not overly complicated or overwhelming to set up. Cons The ability to upload videos directly in the software. However it is easy to link a video from dropbox or google drive. Therefore it's not a big drawback. Alternatives considered [Process Street](https://www.capterra.com/p/135004/Process-Street/) Switched from [Todoist](https://www.capterra.com/p/149339/Todoist-for-Business/) Todoist was not really made for the way I was using it. Review Source CG Clif G. Attorney Law Practice Used the software for: 6-12 months ### "Law Firm Client File Management" January 27, 2022 4.0 Very pleased. With some creative template designing, we are able to track our client workflows. Pros The ease of deployment and the ability to pass tasks between multiple staff to better track client workflow. Cons I would appreciate some more functionality in designing templates. Review Source Response from beSlick February 2, 2022 Thank you for your positive feedback Clif. We look forward to continuing to support you and your team. TB Taylor B. Financial Adviser Financial Services Used the software for: 6-12 months ### "Fantastic software to get to grips with process flows" December 11, 2020 5.0 Fantastic 10/10 Pros It helped us to really think about what we needed to do for each client, and made us implement consistency within the business. Cons I would prefer assigning tasks to be better in terms of still being able to see a collective bucket of firm level tasks, but this is my opinion based on our use. Review Source KD Karen D. Procurement Manager Construction Used the software for: Less than 6 months ### "Process Bliss" November 29, 2021 5.0 excellent Pros ease of use on mobile phone and user friendliness Cons the scheduled dates are automatically linked to the info put in Review Source Response from beSlick December 20, 2021 Hi Karen, Thank you for your review - it is greatly appreciated. JJ Joshua J. Owner Food & Beverages Used the software for: Less than 6 months ### "Great process management software backed by excellent onboarding" April 14, 2021 5.0 The best thing that I like about using the software is that I no longer have to worry about balls getting dropped. With as many as a few hundred processes going at once, I can rest assured that the software is keeping track of where each process is at and what needs to happen next so nothing gets lost. Pros So far this software has been able to handle all of my process needs, in a manner that makes it easy for all the members involved in each process to know exactly what to do and when to do it. Cons Some of the reports can be a little slow to load. Otherwise, no complaints! Alternatives considered [ClickUp](https://www.capterra.com/p/158833/ClickUp/) Reason for choosing beSlick Clickup is more of a project management tool; they didn't have a good way to handle hundreds of repeating processes. Review Source JG Joe G. CoS Marketing and Advertising Used the software for: Less than 6 months ### "Great overall rpoduct" December 11, 2020 5.0 great, time saver as it streamlines processes. Pros easy to set up. ease of use. great reports to see team Cons Needs more integrations with other platforms Alternatives considered [Process Street](https://www.capterra.com/p/135004/Process-Street/) Reason for choosing beSlick excellent customers support. easier to use Review Source JM Jody M. Client Services Manager Financial Services Used the software for: Less than 6 months ### "Process Bliss review " November 23, 2020 4.0 Pros Process Bliss gives clarity in creating a client journey, making processes clearly defined within the business. The easy to use software and the incredible after care support is creating efficiency. Cons There are still aspects of Process Bliss that is developed as each individual process is developed. Needs are listened to and taken away for development. Review Source MW Michelle W. Client Liaison Manager Financial Services Used the software for: Less than 6 months ### "Financial Services user" January 27, 2021 5.0 Support is very good. They listen to any ideas for improvements and good to see new things/changes being implemented. Pros Easy to set up processes. Love the reports where you can see all clients and where they are in a process. Cons Would just like the left hand side of the reports (clients names) to be seen when you move along a report line so that you can see who you are looking at. Review Source IT Ian T. Paraplanner Financial Services Used the software for: Less than 6 months ### "My Experience with Process Bliss" December 11, 2020 5.0 Pros It enables well-structured processes to be drafted and retained in one centralised place for ease of delegation across the company. Cons As with all software there are certain nuances to understand, however, these are generally easily addressed by training available from Process Bliss. Review Source MH Melissa H. Marketing Manager Real Estate Used the software for: Less than 6 months ### "The perfect solution to help standardise processes throughout the business" March 7, 2019 5.0 Really positive - it has made a real difference to our business by enabling us to work smarter and to allocate more time to strategy and planning. Pros Really easy to use and effective - once the processes have been set up, you can easily allocate tasks and due dates to team members to help them know exactly what to do and when. Cons Fewer features than some other solutions, but actually this made it far easier to roll out to the whole team, as it is so simple to use and helps us all to focus on getting things done. Review Source hH holly H. Head of Client Insights Outsourcing/Offshoring Used the software for: Less than 6 months ### "Great tool for aligning processes" November 29, 2018 4.0 Pros Very ease and intuitive to use. Once you have created your process you can see, in a ingle view, where this process is being run and how far through it the individual cases are. Great for checking where there are bottlenecks and potential improvements. Cons Development is not quite there for reporting yet e.g. analysis on days it takes for each step of a process or being able to export data around comments on the process. 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