--- title: "helloGTX Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about helloGTX Software - reviews, pricing plans, popular comparisons to other Travel Agency products and more." source_url: "https://www.capterra.com/p/180664/helloGTX/" page_type: "product" language: "en" --- # helloGTX Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) helloGTX ## What is helloGTX ? helloGTX is a Travel CRM built for the Travel Agents across the globe. helloGTX enables travel agents to manage leads, design itineraries, manage sales teams, travel website, sale packages online, integrate your Facebook and Instagram leads to CRM, Manage your suppliers and lots more. In simple words helloGTX helps you to increase your sales numbers by double and reduce your operational cost by minimum 50%. ## What is helloGTX used for? [Travel Agency](https://www.capterra.com/travel-agency-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ₹400 Per Feature, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for helloGTX ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.catpl.co.in&name=helloGTX ) ## helloGTX Overview Updated August 2026 AI summary helloGTX provides small businesses in the travel agency sector with tools for booking and reservations management, itinerary creation, client management, and payment processing. It supports quoting, sales pipeline management, and supplier coordination, while optional features like communication and promotions management enhance customer engagement. helloGTX is accessible via cloud and web-based platforms across major operating systems. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### helloGTX 4.9 (10) VS. [4.5 (19)](https://www.capterra.com/p/135112/TravelWorks/reviews/) Starting Price ₹400 Per Feature, Per Year Starting Price $145 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (10) Ease Of Use 4.5 (423) Value For Money 4.8 (10) Value For Money 4.6 (302) Customer Service 4.6 (10) Customer Service 4.8 (342) ## helloGTX alternatives [4.6 (42)](https://www.capterra.com/p/39473/TourWriter/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Perk](https://www.capterra.com/p/171040/TravelPerk/) [4.7 (423)](https://www.capterra.com/p/171040/TravelPerk/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171040/TravelPerk/) Highest Rated [WeTravel](https://www.capterra.com/p/163474/WeTravel/) [4.8 (527)](https://www.capterra.com/p/163474/WeTravel/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163474/WeTravel/) [Lanes & Planes](https://www.capterra.com/p/183676/Lanes-Planes/) [4.6 (685)](https://www.capterra.com/p/183676/Lanes-Planes/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183676/Lanes-Planes/) [View all alternatives](https://www.capterra.com/p/180664/helloGTX/alternatives/) ## FAQs about helloGTX Overview ### Which roles and teams benefit most from helloGTX ? helloGTX benefits executives, founders, and commercial leaders who need clear oversight of business performance and customer-facing activity. Directors and CEOs use it to track operations, monitor results, and support decisions, while sales and marketing leaders rely on it to coordinate outreach, manage pipelines, and improve growth execution. Answer based on 10 reviews Overview ### What company size and specific industries is helloGTX built for? helloGTX is designed for businesses of any size, since the vendor description identifies it only as a global solution and does not specify a particular company segment or industry. It appears suitable for organizations operating across markets rather than for a single sector. Features and Usability ### What are the key features of helloGTX ? helloGTX offers booking management, reservations management, and itinerary creation for trip planning, plus client management and a customer database for account records. It also includes communication management, quotes and estimates, sales pipeline management, payment processing, pricing management, supplier management, promotions management, website management, content management, and dynamic content. Getting Started and Support ### What training and onboarding options does helloGTX offer? helloGTX provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos give teams written and visual reference materials for self-paced learning and feature review. Getting Started and Support ### What customer support options does helloGTX offer? helloGTX offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. These channels give users several ways to find answers or contact support, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 432 Travel Agency reviews Not all Travel Agency software covers every feature buyers care about most. Here is what Capterra reviewers identify as essential when choosing a solution: - **Online Booking** (**58%** of reviewers rated this feature as critical) - **Reservations Management** (**46%**) - **Payment Processing** (**42%**) helloGTX includes **Reservations Management** and **Payment Processing**, helping travel businesses manage bookings accurately and handle customer transactions in one system. However, it does not offer **Online Booking**. Instead, it provides **Booking Management** (**44%**) and **Itinerary Creation** (**40%**), which give teams other useful ways to organize trip details and coordinate travel plans, helping businesses keep operations organized and deliver a better client experience. Payment Processing 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Itinerary Creation 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project Client Management 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Dynamic Content 4.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Quotes/Estimates 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Sales Pipeline Management 4.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status helloGTX 11 features ### All Features - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Client Management: Manage contact details and communication with clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Itinerary Creation: Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project - Payment Processing: Accept, record, and reconcile financial transactions - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Quotes/Estimates: Generate quotes or estimates for customers - Sales Pipeline Management: Pipeline view and tracking lead status - Supplier Management: Manage all supplier data and operations --- Features 4.8 (10) 4.8 Based on 10 reviews ## Pricing Value for money 4.8 (10) Basic ₹400.00 Per Feature,Per Year Value for money 4.8 (10) 4.8 Based on 10 reviews ## Support, customer service and training options Customer Service 4.6 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (10) 4.6 Based on 10 reviews ## User reviews Overall rating 4.9 Based on 10 reviews Filter by rating 5(9) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KJ Kunal J. Founder Leisure, Travel & Tourism ### "With Hellogtx work become easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 December 21, 2021 Fabulous Pros It's easy to use you can maintain your data ,you can check responses of clients . Cons Not yet anything everything works as per there commitment Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TJ Tushar J. Director Leisure, Travel & Tourism ### "CRM which makes Travel Agent Life easy" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 16, 2021 Impressive product and team is constantly trying to improve the CRM. Pros Query Management, Payment gateway and Customer Data Management is very impressive feature of GTX Cons Some features like itinerary making are good but complicated. Product is expensive and cost need to be reviewed. Reasons for choosing helloGTX Product has better features than other products in market Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 20, 2021 thanks for your feedback. Dharmendra K. CEO Hospitality ### "Superb CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 16, 2021 Seamless usability Pros Very easy to use , lots of features enable us to a great customer reach Cons Amending the data entered sometimes is not easy Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 17, 2021 Thanks fr your feedback. We will surely work on the feedback you have given on data modification. AU Ashish U. Mr Leisure, Travel & Tourism ### "Travel Management Solution " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 27, 2021 Pros The way it is designed is incomparable and friendly user product for travel professionals Cons Look and feel of the system is little low Reasons for choosing helloGTX Friendly user and absolutely travel oriented technology Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 12, 2021 Thanks. Your feedback matters a lot and we will surely look on the cons as well. We want to inform you that to ensure better utilization of follow ups our new screen for to do will work without any entry but just click. Happy selling to you. RK Ram K. Head-Sales and Marketing Hospitality ### "Possitive ,Professionalism ,Quality and Commitment" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 14, 2021 Overall it is good experience Pros Feature and User Friendly and easy to understand and use Cons Functionality and not need to enter the same information Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 3, 2021 Thanks for the review and we appreciate your feedback. We are sorry if you ever faced issues in customer support and we will surely work on improving it to gain all 5 stars. SK Sandeep K. Director Leisure, Travel & Tourism ### "Travel Management Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 12, 2019 I have already a member of helloGTX family last 1 year. This software is very useful for my travel business. So I'm very happy, my business growing with help of this software. Pros HelloGTX is a travel management software to simplify arranging travel sales, travel leads, content management and Itinerary management. It's a customized software, you can customized according your needs. Cons Free trials not available, You need to purchase minimum 3 Month plan. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HV Harish V. Director Hospitality ### "Excellent Product for Travel Agents dealing in Tour Packages" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 9, 2019 Pros Very easy to use and ready to use workflow. Itinerary builder. Reduces repetition of work. Saves time in sharing the quote. Email designer and Landing page creation is an icing on the cake. Email marketing tool with data segmentation. I recovered 5 times of my investment thanks to the CRM. Team is very cooperative as they are always ready to take feedback and work on it. Time to time Upgrades are really useful. Cons Don't offer free demo account but offers detailed demo. Don't have vouchers for client. I am expecting vouchers in CRM as product is more than a CRM. Though application is responsive but am looking forward for the mobile app which company has promised to release in this year. Reasons for choosing helloGTX Ease of use. Product features. Transparency. Their approach to empower the travel industry. Recommended by many of my industry friends and my travel agents association. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SK Shivam K. Director Hospitality ### "Best Travel CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 5, 2019 My last 9 month experience is very good with helloGTX travel CRM. I have create more revenue using with this CRM so i prefer all travel agents to use this application. Pros Really helloGTX Travel CRM is a profit multiplier tool for travel agents, travel agencies and travel companies. Cons This software is very easy to use. Very Supporting team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Kshitiz M. Co Founder Hospitality ### "Easiest and most productive CRM for Travel Agents" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 21, 2018 Whatever they promised in their brochure software did exactly the same in-fact more than that. After helloGTX CRM we are able to reduce our operational cost on man power as sales has become really easy, our conversions has gone up and now system itself helps us to generate leads based on customer patterns. It actually help us to know customers past, present & future that helps our sales team a lot. Pros It's super easy to use for travel agents. It has got everything in one place from Lead Management to Follow up to Sales Management to Content Management with ready content to Itinerary to Fixed Departure Inventory to Hotel Inventory to Marketing Module to Ready made e-mailer template for campaign to Voucher issuance and most important builds your web site too. It has got almost everything a small and medium size travel agency needs. Cons They don't offer free trials as a result it took us 3 months to decide weather to invest in this product or not but they offered a full detailed demo and when we bought it we found it a very good decision to buy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Siddharth M. CEO Transportation/Trucking/Railroad ### "Best Travel Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 12, 2018 Pros It's a customized software for all travel agents so every one can access easily. Cons Very easy to use. Simple functions, latest technology use.. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/180664/helloGTX/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.