Blackboard

Blackboard Analytics for Learn


4 / 5
230 reviews

Who Uses This Software?

For colleges and universities.


Average Ratings

230 Reviews

  • 4 / 5
    Overall

  • 3.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • Blackboard
  • www.blackboard.com
  • Founded 1997
  • United States

About Blackboard Analytics for Learn

Flexible solution designed to analyse and measure student engagement and usage of learning management system.


132662

Blackboard Analytics for Learn Features


Blackboard Analytics for Learn Reviews Recently Reviewed!


Great way to manage several classes with great flexibility to match personal style

Nov 07, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Comments: Overall it's an improvement over just 20 years ago when a syllabus and careful listening were the only way to connect with students. Also, I've had great success sharing ideas with colleagues. Of course, faculty can be just irritating as the abovementioned students. I'd say an "ignore" buttons would make this score go from a 7 to a 9.

Pros: I love the ability to reach all of my students or any subgroup in multiple ways. For example, personalized announcement, group emails, meeting and grading in realtime, scheduling office hours, and getting notifications are just a few of the native services, and each can be customized l.

Cons: The law of unintended consequences applies directly to blackboard. The same convenient and varied options that make the product great also give students more access (and wildly unrealistic expectations) to their professors. This is great for the 5% of students who have helpful and legitimate questions, but obnoxious for those who expect instant responses, midnight submissions, and A grades for D papers because "they clearly are trying. Just look at their blackboard logs and see!"

Needs some work for organization

Aug 04, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: Probably my favorite thing about this software is how you can link videos, external links, and also professors can create quizzes, assignments, and tests on the platform and select various settings for their individual assignment/assessment. I LOVE taking tests on here because they are straight forward.

Cons: They really need to add a "flag" feature to the tests that are made and administered through the program. There have been many times when I am taking a long multiple-choice test and am not sure of the answer but then remember it 20 questions later, but by that time I can't find the original question that I remembered the answer for. The organization of this information system is, however, trash. Navigating around the site between classes and tabs within each class is annoying and not very intuitive. The way the site is made reminds me of someone trying to make a sign with a lot of diverse information, but everything on the sign is 12pt time new roman font - there's little differentiation between different ideas and concepts.

Overall: Not great. If I were to choose, I would go with canvas, which my university will be switching to in the next four years.

Well established platform

Feb 23, 2016
4/5
Overall

2 / 5
Ease of Use

4 / 5
Customer Support

4 / 5
Value for Money

Comments: I am consulting for two institutions - the one a large higher education institution - 45 000+ Blackboard users - self hosted and the other - smaller business school - 1000+ Blackboard users - hosted. I present training and support to the faculty on how to use the LMS. Although one can discover a lot for yourself using the Blackboard help site, there are a few tips and tricks that make life a lot easier which is not always that intuitive. Problems that we are trying to solve: changing the faculty's teaching philosophy from traditional lecture based teaching to a more active learning environment. Blackboard certainly address that well - as long as you plan your activities properly, you can get excellent feedback for example let the students read or view a video on a specific concept and then let them write a pre-test before they come to the lecture. This will help you to identify where the gaps still exist which you can address then in class. Also using a flipped class room approach - Blackboard can be used to assist you in flipping your class room where you can also monitor and track which of your students engaged beforehand. I have been using WebCT and then Blackboard.

Pros: Everything is in one space - lots of tools - the sky is really the limit. I also like the Best Practice parts of the help site - it helps you to get ideas of how you can use the tools.

Cons: In terms of support from Blackboard, sometimes the person who receives the inquiry do not read properly or English is a second language because we often have to explain again and again before they understand - that is the only frustration I currently have with the support. It is unfortunately a very expensive product since the institutions are not based in the USA and therefore we are subjected to the exchange rate.

As both a teacher and a student - Blackboard works for me

Nov 24, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: As a instructor blackboard lets me integrate a lot of different types of media through Kaltura, structure time released content ,vary assessments, and deliver individualized learning opportunities. All of these elements are crucial to my instruction. As a student, I get mobile access and notifications about grades, announcements, and course changes that help me manage my learning.

Cons: While the features are wonderful, they are somewhat convoluted to properly utilize, requiring more steps than I would like, and can sometimes be "hidden" in such ways that I have to refer back to user guides because it's not a very intuitive integration. Therefore, as a student, I find many of my professors do not fully take advantage of the learning management system because they have limited knowledge.

Overall: Make sure you explore the user guides and options, blackboard can be a powerful tool but some of it's features are less than obvious!

Blackboard LMS

Sep 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The greatest feature of this product is the ease of use with regards to its navigation. When we started using Blackboard LMS, I literally trained a large portion of our staff on the ins and outs of the software in less than 2 hours. This has made classroom organization the easiest it has been in decade. Our instructors can distribute class materials, assignments, and grades with a few clicks. It is absolutely amazing!

Cons: Installation can be both lengthy and problematic if you are moving from an incompatible LMS. While we were lucky, we still ran into bugs while making our transition. This was frustrating, but was luckily done during the summer, when attendance was at its lowest.

Overall: Classrooms disorganized?! Not with Blackboard! This will make classroom administration a breeze, saving your instructors and administrators a lot of time and make your classroom management 1000% more efficient!

Great and Powerful LMS - Blackboard.

Jun 07, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The way we can review the documents; The better way to report plans localized to the group. I can gauge what matters more simple and directely. I like all the information, the trend is in one space, graphed automatically and an easy way of collaboration and track deliverables.

Cons: We don't have any major issues using Blackboard. It is a really good service for us!

Makes my Online classes SO Much easier

Aug 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Blackboard has been AMAZING for organizing my online classes. I take 4 online classes a semester and I would be a mess if I didn't have blackboard reminding me of what needs done and making it super easy. Its very easy to upload my assignments and see whats due when it's due. Everything about it is SUPER easy and organized so I can focus all my energy on my school work.

Cons: I still can't figure out how to export my due dates to my calendar. I'm not sure if you even can, but I can't find any support on it. I don't like how I can't change the names of my courses and Ive had 3 courses that I dont take anymore still showing up and can't get them to disappear.

Overall: Overall I love it. It helps me to focus on my school work and know when I have assignments due. It notifies me when new material is uploaded. ANYTHING that makes my life easier is a A++ in my book!

Hammer To Swat a Fly

Dec 15, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: Blackboard is a classic case of good product upgrading too much until you lose what made it great. It has a lot of value added features, so much so that you can no longer find the simple things. They should also focus on getting the bugs out of what is really needed and not focus so much on adding more. Keep it simple, stupid KISS. over all a pretty decent LMS but there are better for less.

Pros: Feature Rich - lots of value added functionality Love that there are break out rooms for each session Clickable rubrics - awesome Cons 345/100 characters minimum

Cons: Grading system is too granular. if you use this it makes it too easy for a few bad assignments to tank students grades and gives the instructor more work. What do you have against independent content. I create videos using Camtasia and Movavi, but its often a fight get them placed where I'd like or even to get them to run in the first place.

Blackboard can be great...

Jul 24, 2018
3/5
Overall

2 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 4.0/10 Not
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Pros: I have used this system for as long as my university has had it available, 10+ years. I use it every semester and I am constantly finding new things it can do. It has been very helpful in keeping track and making available for my students their grades and assignments. It also has the ability to be personalized for each class.

Cons: As I said in the Pro's, I am always learning new things. The problem is I have to dig to find the information I am looking for and seeing what else blackboard can do. Also, I find it difficult to transfer information from one semester to another. I have used the help menu to find information but it is not very user friendly. You would think after 10+ years I would be more proficient but every semester I have to relearn the system.

a Long Term User's Honest Experience

Mar 23, 2016
1/5
Overall

1 / 5
Ease of Use

2 / 5
Customer Support

Comments: Quick background, was in high tech sales and marketing for many years prior to teaching and heavily involved with custom Computer Graphics systems since Time Arts Lumena was around (predecessor to Photoshop). Check out my LinkedIn profile for more details. On to the product review -- I've been using Blackboard for *many* years, and have been teaching (and doing) Web Design and Development since 1993. I'm retiring shortly, so I can be absolutely frank and honest about my experience with this app without fear of upsetting IT folks or admins that I would have to work with in the future. Truthfully, the ONLY reason I use this app is because I have no alternative at the College where I teach and it gives the students easy access to information, but so would any LMS (Learning Management System). The UIX (User Interface Experience) is incredibly archaic and counter-intuitive. It's also painfully slow to use, as it does constant server requests (just paste the URL for a Blackboard connection into http://www.webpagetest.org/ for testing). Sometimes one single click every 15 seconds is all the system will react to when I'm using the grade book, etc. -- in the "real" world, without captive users, no one would ever return to a site with those response times. To be fair to Blackboard, part of that may (or may not) be our schools network or Blackboard interface setup. As far as usability, Blackboard needs to let the User Interface and UIX designers (if they even had any) direct the techs and coders. It's *very* obvious that it's been the reverse, . They should 'steal' some Apple UIX people and give them some *real* power to direct how the app works and what it looks like. I've just finished using Blackboard for 3 hours+ doing things that should have taken 1 hour or less had the interface been optimized and more thought out. For example, under the 'Assignments' and 'Course Documents' sections there is no easy way to reorder or batch select using something basic like check boxes or a multi-select hot keys. Also, any NEW assignment or document post goes to the BOTTOM (the absolute reverse of a Blog post) So I need to drag it back to the top (where it logically should go). However, even that is awkward, since when I drag to the top of the browser the window does not auto-scroll. I have to hold the left mouse button at the same time as I use my middle finger to roll the mouse wheel -- duh!!. There IS a small text window pop-up accessed via an archaic icon to reorder posts, however, that shows only 5 assignment titles at a time (no window resize function to show more than 5). I can reorder them there, but need to do a single mouse click each time it moves up one position, but again, with no way to see more than 5 and no way to multi-select. So, if I have 50 course documents and want to shift 5 new documents to the top (where they belong) that's almost 250 mouse clicks to re-position 5 documents to where they should be in the first place - duh!! In Gradebook it only shows 10 students listed by default. I can change the setting up to 50 but the next time I go back it's back or need to refresh something -- it's back to 10. It doesn't save defaults or give me a choice. This may seem to be nit-picking, but over the period of a 14 week semester that's a lot of wasted time time and clicks. I'm going to end my review here as I have more work to do, but when I saw a 4 star review for this LMS being the solo review I had to balance it out. Bottom line is, the concept is good -- many, many modules/tools in a LMS bundled package but the execution is absolutely awful. Just Google search 'Blackboard sucks' or 'I hate Blackboard' if you want real faculty and user opinions sans any marketing spin. Other telltale signs are when a company start to lose long-term clients. Ryerson University in Toronto just did a switch from Blackboard after "a multi-year consultation process". More on that process is here http://lms.blog.ryerson.ca/ Hopefully that last paragraph doesn't get censored, because that's the source of raw truth.

Pros: 1. it's an LMS and something is better than nothing. 2. It's full of examples I can show my students on how not to do UI and UIX 3. Well established company is behind it 4. Modular front-end 5. Many bells and whistles

Cons: 1. Counter intuitive, clunky, awkard UI (User Interface) - improve it by hiring UI/UIX experts and giving them actual control over the app interface and functions. 2. Slow (even when on the same network node or high speed cable connection) - needs a code rewrite/optimization. 3. Ancient aesthetics (although some design elements are now "flat design-ish") - hire UI and UIX designers and actually allow them to direct the final interface. 4. Many glitches (I've a folder full of screen-shots, if you want proof) - again a code rewrite needed, or ideally a complete start-over with newer code philosophies and methods.

This was the only LMS choice offered by my institution. Appreciated what it offered.

Mar 14, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: Blackboard makes organizing course content easy with standard options and the ability to add content with ease. Students enjoyed the standardized ability to track lecture notes, videos and access course readings. For me, it managed the basics of course content delivery really well.

Cons: Student management was challenging. I spent many hours working out how to grade material online and how to hide or show results for students. I found the help files not particularly useful for these challenges, and as these were things that I only performed once or twice per year, I tended to forget how to resolve these issues.

Love Blackboard - Used as a teacher and a student

Jun 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Blackboard is one of the pinnacle learning suites out there. I've had the privilege of being a student and a teacher with BB and have to say that I have never been let down by the amount of plugins that teachers can use and the ease of navigation for students. This tool really does check all of the boxes and makes remote learning a little bit easier.

Cons: As a teacher, there are almost too many ways that you can configure the course room and it can get fairly overwhelming. As a student, I didn't really have any cons!

Outperforms the Competition

Feb 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Blackboard beats the competition - hands down. I've used this software for over 10 years. They constantly improve the software. It's very fluid. Grading is a breeze. As an instructor, I can locate assignments and post grades quick and easy. I can identify students who are struggling and are at risk of not completing the course. Blackboard keeps me in touch with my students. Likewise, it keeps my students in touch with me - and each other. There are so many options for creating assignments, allowing students to view content, or interact with each other. I love using Blackboard Learn.

Pros: Easy to navigate. Simple to use. Effective learning platform

Blackboard

Oct 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Blackboard makes it possible to teach courses fully online. It is also useful for courses that are being taught on-campus, because all the materials can be posted there so instructors don't have to print multiple copies, and students can access them anytime. Instructors can also have blackboard grade quizzes and tests automatically (except essay questions have to be graded manually) so students can check their answers after submitting their work. Tests and quizzes can also be timed, and if you have students with disabilities who have extended time on tests as an accommodation, you can set them up with the additional time.

Cons: I used Blackboard the whole time I was in graduate school (2 years) for both online and on-campus courses, and I have only positive things to say about it.

Overall: It was a lifesaver for me because I actually needed printed materials in alternate formats anyway, and it was aaccessible with my screen reader, JAWS. I would definitely recommend Blackboard as a means to provide course materials to students.

Capterra loader

Takes some training but data features are excellent

Apr 10, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The data features are this program's best features. I can readily and easily determine percentage of completion, proficiency rates, etc., of my team on modules we post here within minutes. It helps the strategic planning process tremendously.

Cons: For users who are not used to e-Learning, navigating through the platform takes time for training and support. It is not as readily user-intuitive as others. Plan for this as you roll out the usage of this software.

Blackboard for Business works great!

Nov 14, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I enjoyed the navigation features that made it easy to use Blackboard LMS. Some new software my company has implemented has been very difficult to navigate and understand, but this was not.

Cons: We experienced some browser issues with Blackboard. Many could not access certain features using Internet Explorer, which we understand now is outdated. Google Chrome seemed to be the best browser to use and has work pretty good ever since.

A Tugboat Amongst Speedboats

Dec 14, 2016
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Interoperability, software extensions, and ability to build and scale coursework.

Cons: The software is somewhat unintuitive, with a cumbersome and clunky interface. The user interface and user experience is in dire need of a facelift.

Overall: The Blackboard Learning Management System (LMS) for Business has the pedigree of a well-established education company behind it but, much like its Education-based software, lacks many of the bells and whistles of its competitors. Unlike its competitors, it lacks a modern interface and is largely unintuitive, if not overly complex to use. While it lacks in overall usability, it does has a number of useful tools, as well as a number of third-party extensions developed through strategic partnerships. Another strength is interoperability, making it easy to integrate with CRM management tools such as Salesforce. There are a number of other providers out there, including some that are free, that may meet the needs of those looking for entry level, non-enterprise software. I'd recommend dipping your toes in the water with one of them prior to making an investment in Blackboard to see if they better meet your needs. With a somewhat hefty price tag, it may be better than making the long term investment!

Recommendations to other buyers: Be sure to take a test drive prior to making an investment. Don't rely solely on a sales demo to answer the questions you may have.

Not a top-notch product

Dec 12, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Comments: The platform is complex for teachers to use, and is not entirely user friendly for students either.

Pros: my professors can put my grades up on it so I can track them myself without bothering the professors.

Cons: Figuring out what my grade is or was and trying to access the content I have submitted has become more difficult in the last year. If I take a quiz I must take specific steps to see the results so that I can study from it for the test.

Effective learning management system with good tech support

May 10, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Announcements, quizzes, compatible with TurnItIn assignments, makes grading simple. Easy to communicate with students and provide information regarding assignments. Posting media is also simple.

Cons: Difficult to administer exams due to inability to block access to Internet during testing. Would also like a feature that allowed a simple way to drop lowest score in a category. Creating quizzes is a bit tedious as well.

Capterra loader

My school uses this program to upload lecture notes and other class material

May 15, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: Everything I need for class can be downloaded in as a PDF or as a Microsoft file. Easy for professors to give you the information you need.

Cons: Way too many folders, way too confusing. Its clearly confusing for the professors to figure out where they should upload and store files, because I have the hardest time finding them. Can be difficult to navigate. Needs to be streamlined, at least for what we are using it for.

Great Tool for Learning

Dec 18, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: With all of the available options on the market today, it's important to test and test again for your use cases!

Pros: I had an opportunity to use Blackboard throughout graduate school and really appreciated the way you could easily collaborate with other students and teachers. The interface is relatively easy to use, and it was friendly for international students, too.

Cons: I suffered through multiple glitches that caused assignments to not be turned in exactly as needed. To this day, not sure if that was user error, poor setup of the system or truly a problem with the software.

Blackboard Notifications

Feb 05, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Blackboard is convenient when I am searching for my grades or assignments from instructors. Blackboard is easy to use after working learning the system.

Cons: Lately, Blackboard has been sending my phone and email notifications all throughout the day. I will receive the same notifications over and over. I had already spoke to the instructor and they said that this must be a Blackboard Issue.

Only as good as it's users.

Jan 29, 2019
3/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Blackboard has been the standard in higher education for a long time, which means most people are familiar with its operations. A deep toolkit that allows you to manage every aspect of your academics (in theory). Organization of home page notifications is useful and relatively clean.

Cons: Some tools are hidden within three different sub-menus, making it hard for new users to locate a particular feature. Most importantly, Blackboard is only useful if there is widespread adoption/buy in from all parties. The failure of teachers to more widely utilize Blackboard means, to me, that there are some serious barriers to entry for new users. Lastly, other more UX-focused companies are beginning to offer Blackboard some serious competition.

Useful tool for online learning.

Mar 18, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Very useful for delivering content. As a student I used this software. It is tough to be an all in one stop, but BB has improved greatly over the years through trial and error.

Cons: As a teacher/administrator, BB was bulky and took a while to load new classes. Maintenance was easier, but took forever to establish for the first time.

Overall: It got the job done, especially after a class was created and populated.

Blackboard for College

Jul 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: User friendly, simple, no training required, ease of attaching files, used at several colleges, and most people have experience using the software for their college needs.

Cons: Problems with uploads occasionally, but basically the format could look a little nicer. It doesn't have a lot of flaws, but in comparison, I prefer Canvas to Blackboard for college assignments and coursework.

Capterra loader

Packed with features, but design can be overwhelming for a beginner

Mar 14, 2019
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: The features and customization possibilities are endless - this is what makes this software truly stand out against its competitors.

Cons: The interface may have a steep learning curve, as it can be unfriendly for beginners.

Overall: Once I got the hang out the software (which definitely took a while of frustration), the experience has been great and I have been able to customize and set up a wide variety of things on Blackboard.

Great for a college commuter student

May 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: This software made my college experience very easy as I was able to easily submit work from the convenience of my own home. This software easily adapted to my college course assignments and worked as a great resource to track my course load.

Cons: The only con has to do with the professors that did not utilize the grade resource. I wish I was able to easily see my grades

Blackboard From A Students Perspective

May 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is easy to use for students and you can easily figure out what is going on with the class. It is hard to do grad calculations when the professor does not include the weights though.

Cons: There are not too many cons with this product. However, most teachers struggle with the instructor interface. Although I believe this system is much more organized when compared to an eLearn.

Good but can be better

Dec 19, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: The number of tools integrated within the Blackboard so that multiple URLs and passwords need to be managed is a breath of fresh air!

Cons: The grade center can give a view by the student. Seeing columns of assessments for a number of students make it somewhat cumbersome as the # of assessments grows. Also, it is difficult to see all the courses that a student is taking.

Future of Communication

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that the professors and students can stay in communication on one site. Projects and expectations are very clear, all documents needed were available at all times, and this made college more enjoyable feeling so connected to the staff.

Cons: Maybe a better updated app for my phone would've been nice. Also text alerts would have been much appreciated.

Powerful LMS

Nov 28, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: There are a ton of things that you can do with Blackboard as an instructor and as a student. It is easy to develop an online class using Blackboard only and you can include a wide variety of media.

Cons: I would say the biggest con is that it is a little more cumbersome to use compared to more updated LMS's and the price is pretty steep for smaller schools.

Better than ENGAGE

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I prefer this platform any day over what my college currently uses.

Pros: User friendly with a clear homepage. I was easily able to access my grades, assignments, schedules and navigate with ease. Blackboard tech support was very responsive to any issues.

Cons: The only thing that I did not like about Blackboard was the need for a new window when logging into emails or self service.

The only way to learn!

Feb 11, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: This product helped me get through my college years unscathed! Everything is right in front of you. It is very organized and helps keep track of all classes, schedules, and reports.

Cons: Blackboard does take some getting used to. It can be a little intimidating at first. I think what it really needs is a mini tutorial for first time users and that would help so much!

Blackboard Education

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Ability to set up a variety of classes. Communication to allow classes to include onsite, or offsite learning. Ability to keep class engaged in a process between meetings or without meeting. Variety of assignments can be accomplished.

Cons: Occasionally becomes overwhelmed with significant traffic. Some options have to be applied creatively.

The Standard LMS for Higher Education

Apr 17, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Blackboard is the IBM for Learning Management Systems (LMS) in Higher Education. It has most of the features found in other LMS products

Cons: Blackboard lacks some features other LMS products have for copy content between classes

Overall: I have used Blackboard at Fisher College over the last year and have used it periodically at the Citadel over the last 5 years

I used Blackboard for half of my college career

May 26, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I liked how it was easy to find all of the courses I was in, and I could find where my professors had put extra reading materials about the courses I was in.

Cons: I didn't like when the software would mess up and glitch. That happened quite a few times with my fully online courses and messed with my grades a few times >.<

Not too bad

Mar 14, 2017
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Comments: I've used both Blackboard and Canvas in an educational environment. While Canvas has obvious strengths with many features available, Blackboard's ease of use has made Blackboard an everlasting tool at our school.

Pros: The interface is straightforward and easy to use. I could easily contact my professors and vice-versa. This was especially helpful for older professors who do not like the flashy parts of Canvas.

Cons: While the interface is easy to use, it's a bit outdated. There are not as many features as competitors such as group skyping, etc.

Perfect for online courses

Apr 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I'm taking online courses and my professors use Blackboard and I love it. I'm very unorganized and forgetful, Blackboard lets me know whats coming up and lets me communicate with my professors and get help.

Cons: My iPad doesn't have data so I can only log on under WiFi... I guess that's my problem though not Blackboards.

Awesome product

Mar 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: BBB is by far the best LMS in the market. Very using friendly and smooth integration with publisher's websites.

Cons: I would be great if a delete button can be added under announcements. I copy announcements from one course to another and it becomes time consuming to delete the announcements one by one instead of in bulk.

Blackboard

Mar 27, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Blackboard's ability to allow multiple users to discuss topics and provide group feedback. Blackboard's embedded video function is helpful in presenting content across a lesson.

Cons: Clicking through multiple boxes and links to access content can be confusing, streamlining the UI would help delivery better.

Awesome

Feb 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My Biotech students in Durban South Africa use it in their busy lives the attend my classes for 5 saturdays mornings the rest of the support is provided by the app

Cons: Changing the content -updating every year but the app makes it a breeze the communication with android device can be improved

A rigid platform for online training

Aug 31, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: This platform offers content modules, internal communication tools, evaluation tools, monitoring tools and learning management for online mode

Cons: Usually when there are many users interacting on the same page, there are usually speed problems or the platform is blocked. High cost of the license.

As a student, I am very satisfied with this software.

Jun 15, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to navigate, you can easily see all of your courses and grades in each course. You can easily upload and view assignments and take online tests.

Cons: Newer updates on this software have made certain actions difficult to find/ navigate, but I have no real negative feedback for this software.

A staple to higher education learning

Mar 07, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: I took a lot of online courses during my higher education learning, and it made my life a lot easier having an organized way to manage and track my courses.

Cons: The UI/UX was outdated but not over complex. From my recent research it still seems that blackboard is the same now as it was 10 years ago?

Blackboard allows me to provide a compelling space for teaching and to inspire learning.

Oct 13, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: There is little question about the advantages of Blackboard over other lms; however, the cost for using it year after year is a problem that bears consideration prospectively.

Pros: I like its many features, from the journal to the discussion board and the integrated gradebook. The discussion board is especially useful, as it can be manipulated to affect teaching strategy and learning outcomes. The gradebook is helpful because its weighting help students to understand where they are at all times in the course.

Cons: I do not like that, on occasion, copy and paste are difficult. I am not always happy with the ease of prioritizing items listed in certain aspects of the course.

Blackboard is getting better

Jun 28, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Quite a few people are using the LMS. Due to current uses Blackboard has changed much of their compatibly with other software.

Cons: This product could be much better. One of the major problems is how email sent through this system can not be responded to in an other email client

Great tool for schools

Oct 05, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy and simple to use interface. All classes and class related materials are very easy to mavigate.

Cons: Not sure if its a con but it is very basic and it need an interface upgrade to keep up with today's advanced tech but I do not want to lose the its simplicity either.

Easy and Convenient

Oct 15, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Accessibility to information, the ease to navigate from one thing to another. Everything is listen in the needs order for the most part.

Cons: I don't remember any cons using black boards. It was easy convenient to look at my assignments, find my classes and print my syllabus.

Easy to use

Oct 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: I liked using it as a student. Was able to login to my classes and see my grades and homework due through the app.

Cons: Don't really have any cons besides not all my professors using it. Would be nice if all of them did so that all of my school work would be in the same place

Capterra loader

Blackboard, a students nightmare

Jul 15, 2019
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Almost nothing other than your teacher gets back to you kind of quickly.

Cons: Blackboard is old software, difficult to navigate, hard to find sub options like emailing your teacher or locating discussion boards.

Overall: As a prospective teacher myself I wouldn't use this at all in the classroom