--- title: "invideo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about invideo Software - reviews, pricing plans, popular comparisons to other Video Making products and more." source_url: "https://www.capterra.com/p/180680/InVideo/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # invideo Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) invideo ## What is invideo? Invideo is an agentic AI video creation platform. Tell it what you want to make, a film, a brand campaign, a microdrama series, a performance ad, and its agents take it from script to final cut, routing across 200+ AI models to write, storyboard, generate, and edit every shot. From solo creatives to creative enterprises. Every video starts the same way: an idea in your head and a hundred tedious steps between you and the finished cut. Invideo is an agentic AI video creation platform. Tell it what you want to make, a film, a brand campaign, a microdrama series, a performance ad, and its agents take it from script to final cut: writing, storyboarding, generating shots, laying voiceover and music, editing the whole thing together. Under the hood, invideo's agents route your work across 200+ AI image, video, audio and music models, like Seedance, Kling, Nano Banana, GPT Image, ElevenLabs and more, choosing the right model and writing the right prompt for ## What is invideo used for? [Video Making](https://www.capterra.com/video-making-software/)[Video Editing](https://www.capterra.com/video-editing-software/)[Video Management](https://www.capterra.com/video-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 417 user reviews Reviews sentiment Positive 92% Neutral 2% Negative 6% Pros & cons Extensive customizable templates Streamlined project workflow Opaque and costly pricing Laggy performance and slow exports Starting price $20 Flat Rate, One Time Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Generative AI / 2025 - Video Editing / 2025 - Video Making / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for invideo?[Manage this product listing](https://www.g2.com/products/invideo/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### invideo 4.5 (417) VS. [4.5 (719)](https://www.capterra.com/p/153139/Visme/reviews/) Starting Price $20 Flat Rate, Per Month Starting Price $12.25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (417) Ease Of Use 4.3 (3,495) Value For Money 4.4 (359) Value For Money 4.3 (3,189) Customer Service 4.5 (342) Customer Service 4.3 (2,990) ## invideo alternatives [4.7 (7,346)](https://www.capterra.com/p/48969/Adobe-Creative-Cloud/reviews/) Starting price $52.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [HumanPal](https://www.capterra.com/p/275427/HumanPal/) [4.7 (3,495)](https://www.capterra.com/p/275427/HumanPal/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/275427/HumanPal/) Highest Rated [TalkingPhotos](https://www.capterra.com/p/10025052/TalkingPhotos/) [4.8 (2,305)](https://www.capterra.com/p/10025052/TalkingPhotos/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10025052/TalkingPhotos/) [Synthesia](https://www.capterra.com/p/198045/Enact/) [4.6 (314)](https://www.capterra.com/p/198045/Enact/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198045/Enact/) [View all alternatives](https://www.capterra.com/p/180680/InVideo/alternatives/) ## FAQs about invideo Overview ### What problems does invideo solve? invideo solves the time-consuming, skills-intensive work of producing social media, promotional, tutorial, and presentation videos by turning scripts, articles, and templates into editable scenes with stock media, music, branding, and platform-specific formats. Marketing teams, agencies, small businesses, educators, bloggers, and beginner creators benefit most when repurposing content, meeting campaign deadlines, and publishing across channels. Answer based on 366 reviews Overview ### Which roles and teams benefit most from invideo? invideo is most used by business owners, founders, and executives who create promotional videos for brand visibility and customer outreach. Marketing teams, including CMOs, marketing managers, and digital marketers, produce campaign and social media content. Content creators, freelancers, designers, and consultants use it to develop client videos and publish regular visual content. Answer based on 416 reviews Overview ### What company size and industries is invideo built for? invideo is for solo creators, filmmakers, agencies, studios, and marketing teams, with 88% of reviewers from small businesses and Marketing and Advertising its top industry at 24%. It also serves midsize and enterprise organizations, each representing 6% of reviewers, plus IT services (8%) and media production (6%). Answer based on 417 reviews Features and Usability ### What are the key features of invideo? invideo includes video creation and video editing tools, with drag-and-drop controls for arranging scenes, text, images, and other elements. It offers templates, a media library for reusable assets and past videos, text-to-video generation, customizable branding, video capture for screen or webcam recordings, and voice-over/audio options for narration. Answer based on 65 reviews Pricing ### How much does it cost and what fees or limitations are included? invideo offers a free version and paid AI plans starting at $20/month for Plus; Max costs 100/month and Generative costs 250/month. Annual billing is 200, 720, and 2,400 respectively. Plus includes 80 monthly credits, while reviewers report credits can be consumed quickly and extra-credit charges may arise during generation. Answer based on 88 reviews Integrations ### Which third-party tools and platforms does invideo integrate with? invideo integrates with Canva and Brightcove. Canva is the third-party platform most often referenced by reviewers for adjacent design and video-creation workflows, while Brightcove is listed in the official catalog. Together, these integrations connect invideo with design and video publishing environments. Answer based on 33 reviews Getting Started and Support ### How easy is it to onboard and train a team on invideo? invideo is generally easy for nontechnical team members to adopt, thanks to templates and a simple interface. Documentation and video tutorials support self-guided training. Reviewers report that beginners can produce videos quickly, while users learning advanced editing tools, timelines, or interface details may need extra time and tutorial support. Answer based on 42 reviews Getting Started and Support ### What customer support options does invideo offer, and how do users rate the experience? invideo offers Email/Help Desk, FAQ/Forum, Knowledge Base, 24/7 Live Rep, and Chat support. Users often describe chat responses as fast, helpful, and available at varied hours, with agents resolving technical issues quickly. However, some users report unhelpful responses, unresolved product problems, and frustration with billing or refund decisions. Answer based on 107 reviews Video creation ### How well does invideo create videos from text prompts? invideo makes text-to-video creation accessible for beginners, marketers, and social media creators, with templates, stock media, scripts, and AI-assisted editing. Many users create polished promotional or faceless videos quickly, but some report mismatched visuals, repetitive scenes, rendering failures, subtitle errors, and limited control for documentaries or highly precise productions. Answer based on 294 reviews ## Who uses invideo? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Extensive customizable templates 95% positive reviews out of 76 Most reviewers report video templates offer diverse, high-quality options, simplifying fast, professional video production. Opaque and costly pricing 35% negative reviews out of 65 Some users report pricing is unclear, expensive, and credits or subscriptions often lead to unexpected extra charges. JOSEPH H. Business Owner, 2 - 10 employees. "By the time I realized the cost implications of the corrections and script adjustments, I had been charged over $250." Streamlined project workflow 97% positive reviews out of 31 Most reviewers describe project creation as intuitive, enabling quick content development without advanced editing expertise. Laggy performance and slow exports 77% negative reviews out of 39 Most reviewers indicate performance and speed issues, citing frequent lags, slow rendering, and dependence on internet quality. Efficient ad video creation 100% positive reviews out of 27 Most reviewers indicate ad videos are easy to produce, look professional, and boost marketing effectiveness. ## Features AI summary Based on 9,367 Video Making reviews Capterra data shows that buyers of Video Making software rank the following features as their top priorities: - **Video Creation** (**44%** of reviewers rated this feature as critical) - **Text to Video** (**37%**) - **Voice-Over/Audio** (**35%**) invideo supports all three features that reviewers rate highest: **Video Creation**, **Text to Video**, and **Voice-Over/Audio**. Together, these capabilities help businesses produce videos faster, turn written ideas into visual content, and add narration or sound directly within the workflow, allowing teams to create polished marketing, training, and social media videos more efficiently. Video Creation 4.2 (91) 72.53% of 91 reviewers that rated this feature as important or highly important Invideo offers a straightforward way to produce videos using templates, AI tools, and a vast asset library. Some reviewers find it easy for both novices and experienced users, but a few mention that results may lack professional polish or advanced editorial control for complex projects. Text to Video 3.6 (45) 68.89% of 45 reviewers that rated this feature as important or highly important This aspect helps you transform scripts into videos with minimal effort using AI. Some users say it’s efficient and easy to use, but others report issues with accuracy, coherence, and the need for substantial revisions, especially for professional or research-based projects. Voice-Over/Audio 4.0 (28) 46.43% of 28 reviewers that rated this feature as important or highly important Record voices to add to video content Animation 3.7 (24) 54.17% of 24 reviewers that rated this feature as important or highly important Ability to insert animations/transitions Customizable Branding 4.5 (32) 62.50% of 32 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding Video Editing 3.9 (101) 65.35% of 101 reviewers that rated this feature as important or highly important You benefit from simple, user-friendly editing tools like trimming, cropping, and transitions. Reviewers indicate it’s ideal for beginners and quick edits, but some find advanced controls limited, editing slow at times, and professional-level capabilities lacking compared to traditional editors. invideo 49 features ### All Features - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI Voices: Generates AI-based speech for natural sounding voices. - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Analytics: Tools for the systematic analysis of various types of data or statistics - Animation: Ability to insert animations/transitions - Animations & Transitions: Ability to insert animations/transitions - Audio Capture: Record audio or import/upload audio files - Brand Overlay: Branding videos with company logo - Bulk Uploading: Upload multiple documents at once - Closed Captions: Process of displaying text on a television, video screen, or other visual display - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Content Creation: The ability to create unique content - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Drag & Drop: With this capability, you can quickly add, arrange, and align media elements using an intuitive interface. Reviewers appreciate how it simplifies editing, especially for beginners, though some mention occasional responsiveness issues and suggest further improvements for smoother customization. - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Image Library: Store and manage images - Media Library: It gives you access to a large, easily navigable library of images, videos, and music, including assets from Shutterstock, iStock, and Storyblocks. Reviewers appreciate the variety and accessibility, though some note repeated or outdated stock content and occasional mismatches with scripts. - Multi-Language: Manage and support multiple languages - Multimedia Support: Supports various file formats - Natural Language Processing: Process and analyze human language in text or audio form - Preview Functionality: Preview materials before finalizing projects - Privacy Options: Allows users to secure content and data for any use. - Prompt Engineering: Process of carefully designing and constructing prompts or input instructions to achieve desired behaviors or outputs from AI models - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Sharing: Allows businesses to share their videos on social media. - Speed Adjustment: Adjusting the speed of a video clip - Split/Merge: Split/Merge - Templates: Sample files or documents that could be customized as needed or used as is - Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc - Text Editing: Edit text as needed - Text Overlay: Create text to match video content - Text to Video: This aspect helps you transform scripts into videos with minimal effort using AI. Some users say it’s efficient and easy to use, but others report issues with accuracy, coherence, and the need for substantial revisions, especially for professional or research-based projects. - Video Archiving: Allows the upload and storage of videos within the system - Video Capture: Transcoding an analog video to a digital file for storage - Video Creation: Invideo offers a straightforward way to produce videos using templates, AI tools, and a vast asset library. Some reviewers find it easy for both novices and experienced users, but a few mention that results may lack professional polish or advanced editorial control for complex projects. - Video Editing: You benefit from simple, user-friendly editing tools like trimming, cropping, and transitions. Reviewers indicate it’s ideal for beginners and quick edits, but some find advanced controls limited, editing slow at times, and professional-level capabilities lacking compared to traditional editors. - Video Management: Store and manage online video content - Video Marketing: Helps businesses market their videos - Video Stabilization: Process to remove shakiness in videos - Video Support: Supports various video file formats - Video Templates: Pre-built and/or customizable templates for video design and creation. - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Voice Cloning: Generating realistic and highly customizable voices for any application. - Voice Generator: Generates computer-based voices from text or scripts. - Voice-Over/Audio: Record voices to add to video content --- Get Advice We can help you find the software with the features you need. Features 4.4 (417) 4.4 Based on 417 reviews ## Pricing Value for money 4.4 (359) Free Version [View pricing plan details](https://www.capterra.com/p/180680/InVideo/pricing/) Invideo AI - Plus plan $20.00 Flat Rate,One Time It includes: - 20 GB storage - 4 AI avatars & voice clones - Access to AI video trends - Access to all AI workflows - Unlimited exports without watermark - 80 credits/mo. - 100 iStock Invideo AI - Max plan $100.00 Flat Rate,Per Month It includes: - 400 credits/mo. - Access to all AI workflows - Access to AI video trends - 16 AI avatars & voice clones - 2x more concurrency than Plus - 100 GB storage - 200 iStock - Unlimited exports without watermark Invideo AI - Generative Plan $250.00 Flat Rate,Per Month It includes: - 2 TB storage - 10x more concurrency than Plus - 40 AI avatars & voice clones - Access to AI video trends - Access to all AI workflows - 1000 credits/mo. - Unlimited exports without watermark - 1000 iStock Value for money 4.4 (359) 4.4 Based on 359 reviews ## Integrations [ Brightcove](https://www.capterra.com/p/182078/Video-Marketing-Suite/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (342) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (342) 4.5 Based on 342 reviews ## User reviews Overall rating 4.5 Based on 417 reviews Filter by rating 5(287) 4(95) 3(9) 2(6) 1(20) Mentioned topic Sorted by most recent TS Tony S. Marketing Manager Marketing and Advertising ### "Terrible Outputs and even worse customer service." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 2, 2026 I accidentally paid for an annual InVideo subscription when I only intended to upgrade my plan. I contacted support after realizing the mistake and asked for a refund for the remaining 11 unused months. Even after upgrading, I found the video output to be poor quality and not worth the cost. I used some credits trying to get a usable result, but the videos were still disappointing and I did not download or use the final output. InVideo is refusing to refund the other 11 months simply because some credits were used during the first month. I am only asking for a fair refund for the 11 months of service I do not want or intend to use. Pros Nothing. Tried upgrading to pro plan, and it's still provides a poor output. Save your money and time. Cons They have extremely poor output. The credit usage is not transparent and is constantly running out and urging to buy more credits to finish your task and the customer service is beyond terrible. SAVE YOUR MONEY AND TIME from this shady company. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NP Nevena P. Marketing Manager Information Technology and Services ### "Worst experience and zero result" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 2, 2026 Predatory credit trap. Zero output. Absolute waste of money. In 20+ years in marketing, I have rarely seen such a deceptive business model. The Trap: The AI burns 100% of your monthly credits on useless internal "prep work" and loop questions, leaving you with ZERO finished video. Absurd Support: Support's official excuse? "The system performed background operations, so the credits count as used." Charging customers for non-existent internal labor without delivering a product is pure extortion. The Upsell: After draining a double batch of credits with no result, their only "solution" was asking for MORE money to upgrade. Pros Nothing to like - it doesn't do what it's promising.For double the monthly credits it could not create a single short video. Cons The product is useless itself, but the support is even more disappointing. Complete waste of time and money. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Bruno M. Marketing Executive Intern Automotive ### "Invideo: an innovative video editing tool producing excellent results" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 15, 2026 Overall, I had a positive experience associated with InVideo. It allowed our team to accomplish many tasks associated with marketing and social media content creation. Moreover, it helped us ensure that our marketing campaigns and social media posts received more engagement. I would recommend this software to all my colleagues and friends who work in the Marketing and Advertising field. Pros I used InVideo during my work as a Marketing Executive Intern at Hackett & Hackett International Group Limited. I am convinced that it has many interesting advantages. For instance, it provides its users with an AI-assisted video creation platform, allowing them to generate videos from text or a script. Apart from that, it is easy to use, even for people with limited experience. Moreover, it includes a wide range of templates for advertisements, social media, presentation slides, promotional videos, and explainers. Cons However, there are also some disadvantages associated with this software. Firstly, it sometimes generates the same content in a specific context. Secondly, videos created with InVideo may seem quite similar because they are mostly based on existing templates and images. Furthermore, to access advanced features, one should subscribe to a paid plan since a free version provides a rather limited set of tools. Also, note that AI credits are limited and cannot be used extensively. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. George P. Founder and CEO Leisure, Travel & Tourism ### "Terrible Service" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 6, 2026 Terrible experience! Tried this AI service for the first time. No free trial, so I paid the $20 to start. All I wanted to do was create a 2 minute video with my own voice over. A few minutes in I was out of credits. What? This was not complicated at all. But I paid for extra credits, once. After 5 hours of waiting for a video to be produced, there was nothing. I did not see anything except random segments that were not ready for me to fully view or edit. Meanwhile, my credit card is bring charged over $100 for extra credits that I did not authorize. In the end, time lost, money wasted on this garbage service. My recommendation, is don't get suckered like I did. Pros Nothing! They could not produce a simple 2 minute video after 5 hours. There are no pros to speak of here. It is just a funnel to rip people off. Cons Don't give them your credit card, unless you what them to repeatedly charge you for unauthorized credit increases before any results are produced. Seriously, they conned me out of over $100 before I cancelled with nothing to show for it. Switched from [Veo 3](https://www.capterra.com/p/10031303/Veo-3/) Because Google Flow using Veo 3 was too complication with out any instructions, just fanciful video examples that you could never make on your own. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VT Vincenzo T. Administrator Legal Services ### "Disappointing Experience for Professional Content Creators" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 June 17, 2026 I purchased the Max plan specifically to evaluate the platform for professional documentary and analytical content. After testing it, I concluded that it was not suitable for my intended use case. The platform may be useful for marketing videos and social media content, but it did not meet my expectations for more demanding editorial projects. Pros Easy to get started. Fast generation of social media and promotional content. Responsive customer support. Cons Limited suitability for professional documentary production. Italian voice generation did not meet my expectations. Limited editorial control over the final output. Inconsistent results when accuracy and narrative coherence are important. Refund denied after same-day testing because credits had been consumed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JOSEPH H. Business Owner Consumer Goods ### "WARNING: Deceptive credit system and poor customer support" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 31, 2026 I am writing this review to share my recent experience with InVideo.io, which has been highly disappointing. I originally signed up for a one-month subscription for a specific project. However, the platform’s "Agent One" workflow—which uses a complex and non-transparent credit system—led to unexpected charges accumulating rapidly during a single session.By the time I realized the cost implications of the corrections and script adjustments, I had been charged over $250. In the confusion of the moment, I upgraded to an annual subscription believing it might solve the credit issues, only to find the costs continued to stack up.When I reached out to customer support, I was met with form responses, tutorial links, and an initial refusal to acknowledge the issue. Despite my attempts to resolve this professionally and explain that the billing structure was unclear, I was only offered a small partial refund for one credit bundle, while the significant costs of the annual subscription and other charges remained.I shared clear documentation of my experience, but the resolution offered was inadequate given the circumstances. I would advise potential users to be extremely cautious regarding the "Agent One" workflow and to fully understand the credit consumption before proceeding, as the billing transparency fell far short of my expectations.) Pros The company was good a couple years ago but have since lost interest in their customer service. Sorry to say they are not now. Cons deceptive in their approach, they trap you with their agent one workflow. Proceed at your own risk!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM mike M. Content Creator Internet ### " InVideo Makes Video Creation So Easy" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 25, 2026 InVideo is an incredibly easy and efficient tool for creating professional‑looking videos in minutes. The interface is intuitive, the templates are high‑quality, and the AI features save a ton of time. Whether I’m making short‑form content or longer videos, the workflow is smooth and reliable. It’s become one of the most useful tools in my content‑creation stack. Pros InVideo has become one of my favorite tools for creating quick, professional videos. The templates look great, the editor is simple to use, and the AI features save me a ton of time. Whether I’m making Reels, Shorts, or longer videos, it helps me get polished results fast. Highly recommend it for creators at any level. Cons The only real problem I have had with the editor is it did get buggy a couple times. I'm not sure if it was Invideo or my internet but something I will watch for. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 26, 2026 Hi Mike! Thanks so much for taking the time to share this review, we really appreciate the feedback and are glad invideo has become a useful part of your content-creation stack. On the editor bugs you mentioned: if it happens again, please reach out to our support team at support@invideo.io with a screen recording or steps to reproduce. We'd like to investigate and get it fixed for you. Thanks again for the kind words. Best, Invideo Team MT Mario T. Attorney Legal Services ### "Look for other options - DO NOT PATRONIZE - BEWARE" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 May 15, 2026 Initially paid (5/14/2026) for the most basic service ($20) to test the quality to produce an AI generated marketing video for my business. Through the video generating process, I was required to purchase more "credits" apparently due to sync and other technical issues. Unfortunately, the at the last "upgrade" requirement (more money), I contacted support and raised concern about my paying more money for technical issues the service was having (sync, video, etc.). I was advised that the issue was sent to the tech team and it would be worked on. Almost a day later, and after my follow-up, I was advised that I could log back in and resume the video. Again, there were the same sync and video issues. I asked the chat support representative(s) that I had been communicating with via chat and email, to simply cancel the account and process a refund because the service never worked in the less than 48-hours I was attempting to use it. I was told that the recurring subscription would be canceled but a refund was impossible due to the AI platform credit use. I was also told that they would continue to "help" with the initial TEST video if I desired. In short, this platform appears to need a lot more infrastructure work before charging people and being unwilling to refund monies. I suggest that anyone considering this platform to consider other options. I have now paid $174.58 for nothing. Pros Initially appeared to be user friendly but that experience rapidly deteriorated when issues kept arising. Cons As many of the other lower star reviews stated, the platform never worked properly at the outset. despite the AI agent stating things were going well, the process requires you to keep adding "credits" despite the agent not producing what was wanted and described. There were sync and video issues that had nothing to do with me but in less than 48 hours I was out almost $200 with nothing and their refusal to refund the monies paid. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Shawn S. Director Non-Profit Organization Management ### "Misleading Claims and Unusable Results Despite Additional Costs" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 15, 2026 We are a small nonprofit organization and purchased InVideo based on its advertised ability to “create videos without limit” and generate complete videos from simple prompts with “no editing needed.” Within the first couple of hours of using the platform—and during our very first video attempt—it became clear that the product does not deliver on these claims. The system did not reliably use our uploaded assets, did not follow the structure we provided, and generated visuals that were completely mismatched to the content. Scenes included incorrect imagery, blank or incorrect color screens, and unanimated elements where animation was expected. The result was not just slightly off—it was entirely unusable. The platform also claims that videos can be created “just like asking a human editor” and that “no editing is needed.” This was not our experience. The output was nowhere close to usable and would have required significant manual editing, defeating the purpose of the tool. Additionally, the “create videos without limit” claim is misleading. Video generation is heavily restricted by a credit system. While attempting to create a single video, we were prompted to purchase additional credits. We spent over $100 more in good faith, expecting this would resolve the issue. Instead, those credits were consumed without producing a usable result. At that point, the only option presented was to purchase even more credits to try again, despite the fact that the underlying issues were clearly not resolved. This creates a situation where users must continue paying simply to attempt basic functionality. InVideo also advertises a 7-day money-back guarantee. However, in practice, this guarantee is effectively unusable. In our case, simply attempting to generate a video—without downloading or exporting any usable content—consumed credits and made us ineligible for a refund. Since the platform did not produce a usable result, there was no meaningful way to evaluate the service without immediately forfeiting refund eligibility. Importantly, customer support acknowledged that the platform “didn’t perform as expected” and specifically referenced issues such as incorrect visuals, mismatched scenes, and difficulty using uploaded assets—all of which we experienced. Despite this acknowledgment, and despite requesting a refund the same day after only a few hours of use, our refund request was denied based solely on policy. This was not a case of extended use or dissatisfaction over time. It was immediately clear that the platform could not deliver what was advertised, yet no refund was offered or considered. In summary: The platform did not deliver on its core advertised functionality The “no limits” claim is constrained by a costly credit system Additional purchases did not resolve fundamental issues The generated output was not usable without extensive editing The 7-day guarantee is effectively voided by attempting to use the product The company acknowledged these issues but still denied a same-day refund We strongly encourage other organizations—especially nonprofits or small teams with limited budgets—to proceed with caution and fully understand the limitations and costs before committing. This was a costly and disappointing experience for our organization. Pros The concept and marketing are very appealing. The idea of being able to quickly create videos from simple prompts using your own content is exactly what we were looking for as a small nonprofit Cons The platform did not function as advertised. It failed to reliably use uploaded assets, generated incorrect and mismatched visuals, and required significant editing despite claiming none would be needed. The credit system made it costly to even attempt basic functionality, as credits were consumed without producing usable results. Even after acknowledging these issues, support denied a same-day refund. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Grafik Designer Entertainment ### "Hat bei mir nachweislich nicht funktioniert - Es gibt trotzdem das Geld nicht zurück" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 17, 2026 Ich habe einen ganzen Tag versucht meinen Prompt zu einem Video zu generieren. Das dumme Programm hat ca. 10 Mal jeweils eine halbe Stunde gerendert um dann abzubrechen. Ich hatte es wirklich mit allen verschiedenen Prompts und neuen Anfängen versucht. Jedes Mal das selbe. Der ganze Tag war mit Versuchen verschwendet. Und am Abend musste ich dann auf ein anderes Tool umsteigen, um endlich an meinem Video voran zu kommen. Ich habe das dem Support geschrieben dass ich mein Geld zurück haben möchte. Ich habe schließlich eine Mitgliedschaft und ZusatzCredits gekauft für insgesamt ca. 100 € um das Video generieren zu können. Die haben mir zwar zig Mal zurück geschrieben, sind aber auf meine Antworten überhaupt nicht eingegange. Die haben mir nur geschrieben, dass ich es so oder so oder so noch einmal versuchen soll. Obwohl das Video mittlerweile längst fix und fertig ist und auf Youtube läuft. Ich bin wirklich sauer. Dass hab ich ihnen 5 Mal geschrieben, dass ich kein Video jetzt mehr benötige. Die haben nun mein Ticket geschlossen. Also FAZIT: Funktioniert nicht und es gibt kein Geld zurück! Pros Aktuell gibt es keine Vorteile da invideo kein Video gerendert hat. In Vergangenen Zeiten hatte ich es geschätzt, da es eine gute Quelle für lizenzierte Stockvideos war. Cons Dass der Support einen nur hinhalten will und überhaupt nicht auf deine Mails eingeht. Wenn es wie bei mir einen Bug gibt, kriegst du maximal die verloren Credits zurück. Sie weigern sich aber dir dein Geld zurück zu geben. Auch wenn du deinen ganzen Tag mit dem Tool verschwendet hast. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/180680/InVideo/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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