# Esper Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Esper Software - reviews, pricing plans, popular comparisons to other IT Asset Management products and more.

Source: https://www.capterra.com/p/180690/Esper

---

# 

 Esper Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Esper

## What is Esper?

Esper powers exceptional device experiences by revolutionizing the way companies manage their device fleets. Through advanced capabilities such as remote control & debugging, Pipelines for software deployment, Esper device SDK and APIs, Blueprints for dynamic configuration, and no-touch Seamless Provisioning, Esper provides a solution beyond standard MDM, into the modern era of DevOps for devices and beyond. Esper supports Android & iOS devices. Esper ranked 18th on Deloitte’s Fast 500 in 2023.

## What is Esper used for?

[Mobile Device Management](https://www.capterra.com/mobile-device-management-software/)[Android Kiosk](https://www.capterra.com/android-kiosk-software/)[Kiosk](https://www.capterra.com/kiosk-software/)

Overall rating

Based on 48 user reviews

Reviews sentiment

Positive

94%

Neutral

6%

Negative

0%

Starting price

$2

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Esper alternatives

Highest Rated

[4.9 (479)](https://www.capterra.com/p/181954/Iru/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.5 (376)](https://www.capterra.com/p/80853/AssetCloud/reviews/)

Starting price

$108.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.1 (247)](https://www.capterra.com/p/13803/N-central/reviews/)

Starting price

$1.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.5 (447)](https://www.capterra.com/p/144309/Atera/reviews/)

Starting price

$129.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/180690/Esper/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Endpoint Management

4.4 (19)

42.11% of 19 reviewers that rated this feature as important or highly important

Track status, assign actions, and control access to systems for devices within the organization

Deployment Management

4.4 (18)

55.56% of 18 reviewers that rated this feature as important or highly important

Manage the processes involved when making the application ready for use

Security Management

4.5 (17)

52.94% of 17 reviewers that rated this feature as important or highly important

Manage and control the security aspects of an organization's digital assets, resources, and operations

Remote Access/Control

4.3 (15)

66.67% of 15 reviewers that rated this feature as important or highly important

Access work applications remotely, for when working away from the office and/or traveling

Software Management

4.5 (13)

46.15% of 13 reviewers that rated this feature as important or highly important

Allows businesses to manage the software installed on their devices.

Inventory Management

4.5 (12)

58.33% of 12 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Esper 111 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Download applications that can be internally saved

Track, manage and store the applications of potential future members, customers or candidates

Manage assets throughout their lifecycle to optimize profit

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Verify the identity of users/devices to enable secure access

The system can automatically recognize a user and/or device

Scan barcodes to ensure accurate pricing and label tracking

Notify large groups of people simultaneously about important updates.

Provides user and content restrictions during web browsing

Track employees' arrival and departure timings for payroll purposes

Track and manage adherence to policies for any service, product, process, or supplier

Identify component attributes like servers, hardware, software, and manage relationships across all services

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Design, modify, and organize how content is displayed on a system interface

Import and export data to and from software applications

Ability to handle large datasets

Protect sensitive data for digital privacy

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Graphical representation of data

Manage the processes involved when making the application ready for use

Register and perform initial device setup

Digital displays use technologies such as LCD, LED, projection and e-paper

Electronic signing method that validates the authenticity and integrity of a digital document

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Electronically collect payments for goods or services

Track employee schedules, availability, and performance across projects and tasks

Convert data into a code for security

Track status, assign actions, and control access to systems for devices within the organization

Protect users working remotely and provide secure environments for personal devices to access company programs

Manage the enrollment and onboarding of all new members and accepted applications

Create, save, and store files

For devices running on Android.

Operate/access software on iPad Devices

For Retail Stores

Determines the location of a device using GPS or an IP address

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Monitor the movement of one or more IT assets throughout the organization

Ensures that only certain features of the devices are accessible and the rest are hidden/unavailable for usability/security reasons

Identify the physical location of an individual, asset, device, etc.

Restrict the kiosk's functionality to a single or set of pre-approved applications with limited user access to specific features

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Access software remotely via mobile devices

Notifications via mobile devices

Access the system via a mobile application

Creating, updating, monitoring accuracy, and ensuring brand consistency for all materials distributed to mobile devices.

Control, secure and enforce policies on mobile devices such as smartphones, tablets etc.

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows to lock a device into a specific set of apps

Manage and support multiple locations

Ability of websites, web applications, or mobile applications to function without an active internet connection

Print tickets, receipts, and other information on location

Manage the process of receiving, preparing, and delivering orders for goods/products

Manage and track customer orders for goods, investments, or any other purchases

Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords

Install software updates and bug fixes remotely

Accept, record, and reconcile financial transactions

Monitoring and measurement of relevant metrics to assess the performance of IT resources

Accept and process customer payments for products or services using hardware and software

Create, manage, and track policies and procedures within an organization

Streamlining repetitive tasks and activities through automated and predefined workflows

Trigger clickable pop-up messages

Matrix barcode that stores information

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Control system behavior and appearance, and access and report on system status/health from a distant location

Access work applications remotely, for when working away from the office and/or traveling

Lock devices to prevent their misuse if they get lost or stolen.

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Deploy updates or install new software remotely

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants

Allow or block access to specific domains and individual pages

Securely stores data to prevent data loss or breaches

At least a username and password is required to access the system

Manage and control the security aspects of an organization's digital assets, resources, and operations

Check-in and out via a mobile device or kiosk

Online portal through which end users can access the system, manage tasks, or obtain information

Allow users to access multiple services after entering their login credentials once

Allows to lock a device into a specific app

Allows businesses to manage the software installed on their devices.

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Manage the buying, selling, and holding of stocks

Allow customers/users to submit support queries and service requests

Gauge satisfaction and receive information for improvement and success

Create a schedule when files and folders are synchronized

Assign waitstaff and coordinate the table services

Create, manage and track all task activities and progression

Sample files or documents that could be customized as needed or used as is

Addition of necessary external data, applications, tools, or features

Set up connections to third-party platforms to improve business processes

Customize, sell, and distribute tickets

Interactivity between software and users by touching areas on the screen of display devices

Extra layer of security that requires not only a password and username but also something specific to that user

Track and interpret metrics on the usage of company resources

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Maintain and control user sessions (including session tracking, timeouts and termination) in a web application or system

On-screen keyboard that can be used without the need for physical keys/keyboard

Track visitors and purpose of visits

Control and manage access to wireless networks

Take actions to resolve performance issues for devices wirelessly

Get Advice

We can help you find the software with the features you need.

Features

4.4 (48)

4.4

Based on 48 reviews

## Pricing

Value for money

4.4 (38)

Free Trial

[View pricing plan details](https://www.capterra.com/p/180690/Esper/pricing/)

Esper Genesis

$2.00

Usage Based,Per Month

It includes:

-   Device Enrollment & Provisioning
-   Manage System Settings
-   Kiosk & Multi-App Mode
-   Call & SMS Restrictions
-   Custom Messages
-   Device Telemetry Data
-   Reporting
-   App Management
-   Custom Apps
-   Block/Permit Apps
-   Block/Permit Webpages
-   Remote Management
-   Blueprints - Dynamic Device Configurations

Esper Bridge

$4.00

Other,Per Month

It includes:

-   Device Enrollment & Provisioning
-   Manage System Settings
-   Kiosk & Multi-App Mode
-   Call & SMS Restrictions
-   Custom Messages
-   Device Telemetry Data
-   Reporting
-   Geofencing
-   Alerts
-   App Management
-   Custom Apps
-   File Uploads
-   Remote Management
-   Remote Viewer
-   Remote Control
-   Blueprints - Dynamic Device Configurations
-   Managed Configuration
-   API Management

Esper Architect

$6.00

Other,Per Month

It includes:

-   Device Enrollment & Provisioning
-   Manage System Settings
-   Kiosk & Multi-App Mode
-   Call & SMS Restrictions
-   Custom Messages
-   Device Telemetry Data
-   Reporting
-   Advanced Reporting
-   Geofencing
-   App Management
-   Custom Apps
-   Block/Permit Apps
-   Block/Permit Webpages
-   File Uploads
-   Remote Management
-   Remote Viewer
-   Remote Control
-   Remote Debugging
-   Blueprints - Dynamic Device Configurations
-   API Management
-   Managed Configuration
-   Device SDK
-   Seamless Provisioning
-   Role-Based Access Control (RBAC)
-   Single-Sign On (SSO)

Value for money

4.4 (38)

4.4

Based on 38 reviews

## Integrations

[

Okta](https://www.capterra.com/p/119653/Okta/)[

Google Pay](https://www.capterra.com/p/212826/Google-Pay/)[

ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[

AWS Lambda](https://www.capterra.com/p/211010/AWS-Lambda/)[

CrowdStrike](https://www.capterra.com/p/147662/CrowdStrike-Falcon/)[

Apple Business Essentials](https://www.capterra.com/p/251804/Apple-Business-Essentials/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (44)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (44)

4.3

Based on 44 reviews

## User reviews

Overall rating

4.5

Based on 48 reviews

Filter by rating

5(28)

4(17)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Hillel G.

Director of Implementation

Hospital & Health Care

### "Great MDM tool"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

8/10

August 25, 2025

Its been pretty good overall it def helps with getting inormation from a device and tracking it down if we need to.

Pros

The ability to remote control once unlocked is a crucial feature and once the backend is set up, onboarding is very easy.

Cons

I wish there was more features without user approval. Also smaller features thag arent supported with the launcher such as hotspot and screen recording dont work once esper is installed

Alternatives considered

[Hexnode UEM](https://www.capterra.com/p/146405/Hexnode-MDM/)

Reasons for choosing Esper

Remote control feature is better than competitors

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AF

Alexandra F.

Customer success representative

Online Media

### "Esper is a great tool to improve our support success when helping our customers"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 7, 2023

Pros

Esper proves to be highly functional when it comes to providing customer support for device-related issues. It offers an excellent platform to gain deeper insights into our customers' needs, making it easier for us to assist them effectively.

Cons

One aspect of Esper that I liked least is its occasional slowdown. While it generally performs well, there are instances when the system's speed dips, which can be a bit frustrating, especially when working on time-sensitive tasks.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HP

Harsh P.

Customer Support Associate

Restaurants

### "Technical work easier."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 2, 2023

Pros

The devices are easy to access, and tasks are made easier as well.

Cons

It makes it easy to access the devices and to accomplish tasks.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

Jeremy S.

Clinical Trial Coordinator

Research

### "Esper is Epic"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

September 28, 2023

Pros

Esper’s Mobile Device Management (MDM) software stands out in a crowded market, outshining competitors with its exceptional ease of use and seamless deployment across numerous devices. It was remarkably straightforward to navigate through the software’s features and efficiently implement it on a large scale, making the initial phase of device management a breeze. The ease with which the system can be deployed to a plethora of devices is truly unmatched, illustrating that when it comes to practical functionality, no other competitor does it better.It used to take an hour to setup and deploy a single device. With Esper I could setup well over a hundred devices in 20 minutes. My mind was blown.

Cons

The pricing structure of Esper leaves room for improvement, particularly when considering the scaling of operations from a few hundred to a couple of thousand devices. This concern was voiced during the pilot trial, yet the response has been lackluster. Additionally, after committing to a year-long contract, there was a noticeable decline in customer service responsiveness, leaving questions and concerns unaddressed. The lack of follow-up from the sales representative, especially after significant financial commitments were made, added a layer of disappointment to the experience. This has led to uncertainty about continuing with Esper, with considerations for developing an in-house solution due to the gaps in customer engagement and the need for more competitive pricing packages.And what about new innovative features???? I think we could do better here.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KW

Kelly W.

Patient Care Coordinator

Hospital & Health Care

### "Esper make my job 10 times easier and is an essential tool for my day to day"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 28, 2023

I had to do my job for years without Esper and it was painful! I am so happy to have this tool available for my day to day job.

Pros

It is very user friendly, easy to navigate and check our patients status or assist with issues

Cons

It can be a bit delayed at times, but this may be more from internet limitations than the program itself.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RG

Riley G.

Support Operations

Computer Software

### "A good product with a better future in store"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

September 27, 2023

Pros

Has been an astronomical help when troubleshooting with our customers regarding all deployed hardware. Before, we had no great way of launching app updates, running diagnostics, or viewing real-time issues without visiting our customers in person.

Cons

I would argue that some of the functionality still needs improvement. In some cases, we find that we cannot 100% rely on the commands we launch through Esper, and instead need to confirm with customers. Hardening these core flows would be extremely useful to our team.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SC

Sandra C.

Client Success Lead

Food & Beverages

### "Good "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 27, 2023

my experience has been good, I have been able to use the tool according to my needs.

Pros

is an easy to use tool, which allows you to perform tasks in an intuitive way.

Cons

so far I don't feel that the platform needs anything else.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AA

Ameen A.

Managing director

Food & Beverages

### "Usage"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

September 27, 2023

Amazing

Pros

Everything about the inventory management and user friendly

Cons

A bit pricey at times but the offers sometimes make up for it

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LC

Landon C.

Technical Consultant

Hospitality

### "Best in class MDM solutino"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 27, 2023

Overall experience using Esper has been awesome! We love it!

Pros

I love that the MDM allows both viewing and remote access to our customers products. The remote access is in real time and it is as if you were in front of the device.

Cons

I would say the provisioning part is a little complex, but once you get the templates down, it is smooth as butter.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DK

Dilip kumar D.

Customer Service Associate

Restaurants

### "Esper usefulness in support domain"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

September 26, 2023

Using Esper on daily basis for updating software and rebooting devices.

Pros

Easy to install software. Easy to understand process. Screenshot capturing feature.

Cons

Pushing a software some time takes more time than usual.

Switched from

[Skykit](https://www.capterra.com/p/150630/Skykit/)

Difficulty in pushing software update.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/180690/Esper/reviews/)

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Popular comparisons

[Iru vs Esper](https://www.capterra.com/compare/180690-181954/Esper-vs-Iru) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)