# Page 2 | Esper Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Esper the right Mobile Device Management solution for you? Explore 48 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/180690/Esper/reviews --- Esper 4.5 (48) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Esper ## Showing most helpful reviews Showing 26-48 of 48 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BD Bhavin D. Android Developer Information Technology and Services Used the software for: 2+ years ### "Best MDM I have ever used" September 20, 2023 5.0 Pros Remote viewing ability, configuration management, ease of use Cons Sometimes the app updates constantly fails for no reason. Need more features in Esper SDK. Review Source AK Arpit K. Shift Lead Food & Beverages Used the software for: 2+ years ### "Highly recommended " September 25, 2023 5.0 Update the build.Connect payment deviceChange backend settings. Pros Remote control of device. All details a user want. Cons Time of remote control should be increased. Review Source VR Vatsal R. Customer Support Restaurants Used the software for: 6-12 months ### "Easy to use Remote Management Software. " September 20, 2023 4.0 Satisfactory. Pros Easy to use Remote Management Software. Easy Application Install and Reinstall. Cons Delays. When multiple commands are sent for Build Install - Reinstall, instead of overriding previous command, they show still trying the commands from earlier which causes delay while updating a software. Review Source HP Harsh P. Customer Support Associate Restaurants Used the software for: 1-2 years ### "Technical work easier." October 2, 2023 5.0 Pros The devices are easy to access, and tasks are made easier as well. Cons It makes it easy to access the devices and to accomplish tasks. Review Source AF Alexandra F. Customer success representative Online Media Used the software for: Less than 6 months ### "Esper is a great tool to improve our support success when helping our customers" November 7, 2023 5.0 Pros Esper proves to be highly functional when it comes to providing customer support for device-related issues. It offers an excellent platform to gain deeper insights into our customers' needs, making it easier for us to assist them effectively. Cons One aspect of Esper that I liked least is its occasional slowdown. While it generally performs well, there are instances when the system's speed dips, which can be a bit frustrating, especially when working on time-sensitive tasks. Review Source KK Krutik K. Developer Information Technology and Services Used the software for: 6-12 months ### "Better MDM" September 20, 2023 5.0 Pros UIEase of accessADB connectivityLocation on Map for all devices. Cons Frequent updates not happening automatically. Review Source KW Kelly W. Patient Care Coordinator Hospital & Health Care Used the software for: 6-12 months ### "Esper make my job 10 times easier and is an essential tool for my day to day" September 28, 2023 5.0 I had to do my job for years without Esper and it was painful! I am so happy to have this tool available for my day to day job. Pros It is very user friendly, easy to navigate and check our patients status or assist with issues Cons It can be a bit delayed at times, but this may be more from internet limitations than the program itself. Review Source Daniel G. Development Manager/Software Architect Health, Wellness and Fitness Used the software for: Less than 6 months ### "It Just Works + Top Tier Support" June 10, 2020 5.0 We looked at two other solutions and what stood out to us about Esper is the level of support we got during the evaluation process. Since we've signed on as a full time customer the level of support has only gotten better. I've been working in the software industry just shy of 25 years and I've never gotten support like this from a vendor. Not only are they highly knowledgable when it comes to low level Android details they're willing to go the extra mile to make sure things work for you. Pros The agent is easy to install and has a lot of different options for install. The management tool lets us see what is going on across different deployment groups. We have the power to partially roll out new versions, make sure they are working for our customers, then complete the rollout. The visibility into the user experience is great and we love the ability to see what the user is seeing on their devices. Cons We haven't found any downsides yet. It just works. Review Source RM Ryan M. Manager Sports Used the software for: 2+ years ### "Scoring Review" May 5, 2023 4.0 Very Good Pros Unattended remote access and app downloading Cons Dashboard usage is a bit cumbersome at times Reason for choosing Esper Ease of use Switched from [SOTI MobiControl](https://www.capterra.com/p/133554/Soti-MobiControl/) Cost Review Source GDB Girolamo Daniele B. CTO Information Technology and Services Used the software for: 1-2 years ### "Great solution to manage fleets of devices" May 2, 2023 5.0 It served well our needs Pros The ability to lock devices in kiosk mode and still be able to fully mange them remotely Cons A few procedures are a bit hard to figure out Review Source SM Sonu M. Product Implementation Real Estate Used the software for: 1-2 years ### "Esper User" June 14, 2023 3.0 Good. Pros Emails Triggered when the devices are offline. Cons New suggestions/features requests from the consumers takes very long to get implemented. Review Source JM Justyn M. President Information Technology and Services Used the software for: Less than 6 months ### "Best Device Management Solution for Android (kiosk mode as well!)" August 2, 2019 5.0 Esper excels at Android Device Management, at a fair price! They are super responsive and have a great customer support team, the dev team is second to none. I am truly impressed. On top of the technology, I was drawn to Esper's flexible pricing options. The solution helped with locking down our tablets to a Kiosk mode effectively and to fine-tune​ our devices to meet our business requirements. Pros The ability to provision and enroll devices with Esper is seamless and fast with QR and/or Zero Touch Provisioning. Their plethora of features help us achieve all tasks easily through their intuitive and simple user interface, especially their Remote Diagnostics feature, which helps control and debug all our devices without having to physically be present. Esper also secures all our devices in the field. Cons The solution is limited to Android. My only reason for giving four stars: new features are just around the corner. The company is growing and adding features I need with every release. Review Source Response from Esper April 2, 2020 Hi Justyn, Thanks for such a detailed review. We are happy to be working with you! SC Sandra C. Client Success Lead Food & Beverages Used the software for: 6-12 months ### "Good " September 27, 2023 4.0 my experience has been good, I have been able to use the tool according to my needs. Pros is an easy to use tool, which allows you to perform tasks in an intuitive way. Cons so far I don't feel that the platform needs anything else. Review Source DR Doug R. Assistant Technology Director Education Management Used the software for: 2+ years ### "Great Asset to our IT Department" May 1, 2023 4.0 Easy to pickup and run with Pros Esper provides real-time visibility and management of android devices. Cons Limited compatibility and only supports android devices. Review Source JW Jason W. Operations Manager Translation and Localization Used the software for: 1-2 years ### "Amazing Product" June 13, 2023 5.0 Pros Ability to remote into the device to fix issues that occur. Along with the ability to lock down functions efficiently with a few clicks. Cons I would like to see more integration in reporting about the devices on the platform and their status. Review Source SC Santosh C. Sr Account Manager Public Relations and Communications Used the software for: 6-12 months ### "Esper's Pricing and Service is the best in the market" August 12, 2020 5.0 Pros It's easy to use and functions on any product. The integration with multiple products has been effective and effortless. Controlling hundreds of devices at the same time using a single access point. Also, the product allows us to connect access device from any location remotely. Updates and reboots are also easy to perform. The customer support has been bang on Cons Personally, I don't have anything to be listed in this section. Reason for choosing Esper Very user friendly and the pricing is also very competitive. Their customer support is very helpful. They know about the smallest of the details and even go out of the way if the need be. The device is easy to install. Review Source BN Babak N. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Great product and responsive team" March 26, 2020 5.0 Controlling hundreds of devices at once, ability to know all that is going on with devices that are all over town and being in full control from one access point. Pros Easy to use and amazing functionality, access any device from anywhere and look at live screen, update any app at any time, perform reboots and control individual device setting remotely, best you can find. Cons Some minor map location and devices going offline glitch which can be fixed. Reason for choosing Esper competitive price, ease of use, friendly and on call responsive team to help me with any problems I face along the way. Review Source Response from Esper April 2, 2020 Hi Babak, Thank you for the honest review. We look forward to serving you well into the future & growing along with Niro Media. VR Verified Reviewer Visual & UI designer Information Technology and Services Used the software for: I used a free trial ### "good product to purchase" July 5, 2019 4.0 Excellent customer support. Appreciate the flexibility to customize for us. The cost was affordable. Can highly recommend the product. Pros Easy to use, customizable, was able to scale to many devices at one go Cons Esper product is limited to android. Review Source Response from Esper April 2, 2020 Hi There, Thank you for your feedback. We'd love to know how you feel about Esper's features & functionalities now. We'd love to speak with you & talk to you about the various features that we have released in the last 11 months. BW Bob W. OEM Account Manager Computer Hardware Used the software for: 6-12 months ### "Flexabilty of product & Great Support!" May 29, 2020 5.0 I have recommended Esper to my HW/SW customers/partners, Esper has allowed them to get to market faster which has allowed all of us to generate revenue faster. The Esper support team is knowledgeable and responsive. Pros The product is intuitive and simple to use, added devices with ease. Scheduled updates and everything works as expected. Cons Great product for android devices, looking forward to Windows support. Reason for choosing Esper Quality product & support! Review Source Response from Esper June 15, 2020 Thank you so much for the review, Bob. We are excited about the potential ahead in working together. Looking forward. EW Edwin W. Engineer Consumer Services Used the software for: Less than 6 months ### "Great product and support" August 13, 2019 5.0 Pros Great and prompt technical support! When I have an issue or question, I can always get an answer within the day. Cons Nothing at this moment, extremely happy with the service and product Review Source Response from Esper April 2, 2020 Hi Edwin, Thanks for reviewing us. It's been a pleasure working with you. We look forward to more questions from you :) Happy to help. VP Venu P. Manager Information Technology and Services Used the software for: Less than 6 months ### "Easy to use and great customer service!" April 23, 2020 5.0 Pros It is incredibly easy to use as it can be accessed on any device and everything about it functions really well. Cons There were not any cons with this product. It worked really well. Review Source Response from Esper April 27, 2020 Hi Venu, Thank you for the feedback. It's been an absolute pleasure working with you & your team. Thanks, Pranav Team Esper DL Dominiek L. CIO Electrical/Electronic Manufacturing Used the software for: I used a free trial ### "Perfect fit to our needs" July 25, 2019 5.0 Pros Very user-friendly to set up, for advanced features the helpdesk answered very quickly and in a customer oriented way. Esper perfectly fulfills our needs (centralized management of mobile devices in our company) in a user-friendly way and at a very competitive price. We signed a contract after the trial period. Cons I have to use 40 characters to write: nothing was wrong! Review Source Response from Esper April 2, 2020 Hi Dominiek, Thanks for the review, We are super glad that you like & use Esper. Looking forward to seeing Televic scale to newer heights. Please do not hesitate to reach out for questions & feature requests. AR Aaron R. HSE Admin. Oil & Energy Used the software for: Less than 6 months ### "Esper" August 28, 2020 4.0 If you are not paying for the product then sometimes customer service is a little slow, but other times not. But that is to be expected not being a paying customer. Pros It allows us to keep them from watching videos and unnecessary things while at work. Cons Still a few bugs to work out but overall works the way I expected it to. Reason for choosing Esper Esper gave us the most of what we were looking for. All the others seemed to only give some. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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