--- title: "Prevounce Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Prevounce Software - reviews, pricing plans, popular comparisons to other Primary Care EHR products and more." source_url: "https://www.capterra.com/p/180703/Prevounce-Health-Portal/" page_type: "product" language: "en" --- # Prevounce Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Prevounce ## What is Prevounce? Prevounce delivers an AI-powered platform, expert services, and cellular-connected devices that help healthcare organizations and their patients get the most out of remote patient monitoring (RPM), chronic care management (CCM), advanced primary care management (APCM), and Medicare annual wellness visit (AWV) programs. ## What is Prevounce used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Assisted Living](https://www.capterra.com/assisted-living-software/)[Substance Abuse EMR](https://www.capterra.com/substance-abuse-emr-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Prevounce?[Manage this product listing](https://www.g2.com/products/prevounce/claim_requests/new?auto=true) ## Prevounce Overview Updated August 2026 AI summary Prevounce is a cloud-based platform for organizations of all sizes seeking electronic medical records, patient management, and medication management capabilities. Covering categories from primary care EHR to remote patient monitoring and telemedicine, it offers AI-driven coding, insurance eligibility checks, patient engagement, and third-party EHR integrations, supporting diverse clinical, operational, and care coordination needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Prevounce 5.0 (5) VS. [4.0 (41)](https://www.capterra.com/p/116370/PracticeSuite/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (5) Ease Of Use 4.1 (913) Value For Money 5.0 (5) Value For Money 4.1 (603) Customer Service 5.0 (5) Customer Service 4.3 (815) ## Prevounce alternatives [athenaOne](https://www.capterra.com/p/98735/athenaOne/) [3.8 (913)](https://www.capterra.com/p/98735/athenaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 70% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/98735/athenaOne/) [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/) [4.2 (153)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/120340/ChARM-EHR/) [PrognoCIS](https://www.capterra.com/p/37932/PrognoCIS-EMR/) [4.1 (295)](https://www.capterra.com/p/37932/PrognoCIS-EMR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/37932/PrognoCIS-EMR/) Highest Rated [75health](https://www.capterra.com/p/140480/75health/) [4.4 (78)](https://www.capterra.com/p/140480/75health/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140480/75health/) ## FAQs about Prevounce Overview ### What company size and specific industries is Prevounce built for? Prevounce is designed for healthcare organizations of all sizes, including primary care practices, specialty practices, hospitals and health systems, FQHCs and RHCs, payors, and virtual care companies. It fits providers and insurers that need software for clinical, operational, or care coordination use cases. Features and Usability ### What are the key features of Prevounce? Prevounce offers patient monitoring, remote monitoring and management, and real-time monitoring with alerts and notifications. It also includes patient intake, questionnaires, scheduling, and records management, plus practice management, billing and invoicing, EDI, E-Prescribing, HIPAA compliant data storage, and third-party integrations. Integrations ### Which third-party tools and platforms does Prevounce integrate with? Prevounce integrates with 7 third-party EHR platforms: Athena, DrChrono, Elation, Epic, MEDITECH Expanse, NextGen, and eClinicalWorks. These integrations cover major clinical record systems and support connectivity across healthcare workflows. Getting Started and Support ### What training and onboarding options does Prevounce offer? Prevounce provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, and documentation and videos offer self-paced reference materials for setup and feature review. Getting Started and Support ### What customer support options does Prevounce offer? Prevounce offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support experience details are not available from reviewer feedback here, so only the listed channels can be confirmed. Users can rely on written resources for self-service help and direct contact options for more immediate assistance. ## Features AI summary Based on 154 Primary Care EHR reviews Capterra data shows that buyers of Primary Care EHR rank the following features as their top priorities: - **Medication Management** (**50%** of reviewers rated this feature as critical) - **Patient Records Management** (**61%**) - **EMR/EHR** (**68%**) Prevounce supports all three of the features reviewers rate most highly: **Medication Management**, **Patient Records Management**, and **EMR/EHR**. Together, these capabilities help businesses maintain accurate clinical data, manage medications with fewer errors, and keep patient information accessible across care workflows, allowing teams to deliver more consistent and informed primary care. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts/Escalation System alerts about the need to escalate an issue or request Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Billing & Invoicing Create, manage, and send invoices or bills to customers Prevounce 48 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Forms: Customize contracts and forms to collect specific information - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Drug Reference Database: Electronic storage of drug information such as name, brand, appearance, etc. - EDI: Transfer of data from one computer system to another - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Reminders: Reminders sent via email - EMR/EHR: Create and securely store digital patient records - For Cardiologists: Intended to be used by cardiologists - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Monitoring Device Integration: Allows medical providers to integrate with remote devices of many kinds in order to monitor patients. - Multi-Location: Manage and support multiple locations - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Monitoring: Observing and tracking a patient's health status, condition, and wellbeing - Patient Questionnaires: Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Login: At least a username and password is required to access the system - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 5.0 (5) 5.0 Based on 5 reviews ## Pricing Value for money 5.0 (5) Free Trial Software + Devices Contact Prevounce for a quote It includes: - AI-powered remote care software - Cellular-connected RPM devices Outsourced Care Management Contact Prevounce for a quote It includes: - Care management services - Cellular-connected RPM devices Value for money 5.0 (5) 5.0 Based on 5 reviews ## Integrations [ DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[ Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[ eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[ Elation](https://www.capterra.com/p/147889/ElationHealth/)[ MEDITECH Expanse](https://www.capterra.com/p/99070/Practice-Management-Solution/)[ NextGen](https://www.capterra.com/p/144594/NextGen/)[ Athena](https://www.capterra.com/p/240673/Athena/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (5) 5.0 Based on 5 reviews ## User reviews Overall rating 5.0 Based on 5 reviews Filter by rating 5(5) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LL Lauren L. Office Manager Medical Practice ### "Increased Efficiency and Patient Care" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 3, 2019 Our office thought that we were providing the best care for our patients when it came to preventative services; however, after beginning to work with Prevounce, we realized we still had so much to learn. Prevounce has helped us improve our patient care and experience by streamlining our AWV process and increased our ancillary revenue by letting us know exactly when a patient is eligible for their next wellness services. The support team is quick to respond and will talk us through every issue or concern we have. Implementing this software is one of the most positive decisions we have made for the office as a whole. Pros Prevounce is both easy to use and helps our office stay Medicare compliant. The implementation team has held our hands every step of the way walking us through the software and even helping us brainstorm workflow changes to increase efficiency and patient care. Cons If I had to choose one thing to be upset about with the software, it would be the lack of an integrated training portal. This would stop us from regularly needing to reach out to support when we experience a hiccup in our workflow. That being said, support has been phenomenally helpful, patient, and understanding of our needs. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Owner Medical Practice ### "Comprehensive Program for Wellness " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 23, 2019 Pros It lowered our training time significantly since it walks the user through each service. I used to worry that staff would forget a service requirement when we were using paper, so the enforced compliance is very nice. We were already doing a lot of the things the software walks us through, but not in a way that we could bill for or get MIPS credit for. For instance, we would always talk to our patients about obesity and exercise for quite a while, but Prevounce makes sure we hit all the points needed to make it a full creditable service. It also streamlined the patient handouts we give, allowing us to customize them per patient using our own logic. Outside the software, the amount of personal time you get with the Prevounce staff is a benefit. They learn your practice and make suggestions as to which preventative services that you and your patients may benefit most from. They add consulting on top of the software to really customize everything for you. Cons Our EMR wanted quite a bit of money to integrate so we decided not to for the time being. It takes an extra 15-20 seconds per patient to enter the information into Prevounce and then drag and drop the reports into our EMR, which can be annoying for staff. The time saved compared to doing it in our EMR or on paper is still well worth it, though. Although the software handled billing, it took a lot of initial of back and forth between our staff and Prevounce to get the billing aspect of the services handled. Since then, it has been running smoothly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JF Jackie F. Nurse Hospital & Health Care ### "Full Replacement for Multiple Other Softwares" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 21, 2019 Company was great and went out of their way to make sure things were customized to our practice. Was slow to start, but once everything got running it improved our workflow significantly. Patients no longer slip through the cracks when it comes to preventive services near as often as with our previous software. Pros Holistic program – handles almost all preventative services. We use it for Medicare Annual Wellness Visits and Chronic Care Management as well as with PPO mental health screenings. On its own, it replaced three other software systems we were using. Now it is just our EMR and Prevounce. Saves time on performing the services especially with the pre-emailing system for patient info. Checks eligibility automatically so we don’t waste time on ineligible patients. They ended up making handouts and reports for us to use with their system which was very helpful. Cons Training took a couple of hours when I think it could have been shortened to one hour. Had to use it without an EMR integration for a few weeks. Was only an extra 30-40 seconds per patient spent, but it is very nice to have it integrated now. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AH Adam H. Partner Staffing and Recruiting ### "Excellent Experience A+" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 1, 2019 Pros Initially the software fit our business model well, however their team went the extra mile and made it fit like a glove. I can't say enough good things about the Team, they are in my opinion exceptional. Cons It's not user or bug proof! The support team have always been quick to jump on, and clear any issues. We are very happy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Anthony S. Managing Partner Information Services ### "Outstanding Practice Enhancement Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 1, 2019 Super easy to use interface. Completely intuitive design. Automated billing reports are so handy and let us know exactly what’s going on in our practice. Pros This platform integrates with our EHR and actually helps us become a more efficient practice, especially when it comes to identifying and performing wellness care. Cons Nothing, really. It seems that everything we want or need is right there. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.