# Page 2 | MenuSano Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is MenuSano the right Food Service Management solution for you? Explore 48 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/180725/MenuSano/reviews

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MenuSano

4.4 (48)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of MenuSano

## Showing most helpful reviews

Showing 26-48 of 48 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ES

Eleah S.  
Registered Dietitian  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Easy to use"

June 26, 2023

4.0

It's helped me analyze the nutrient content of my meal plans.

Pros

MenuSano is easy and intuitive to use. You don't need to watch videos or waste time learning a complex software

Cons

I would prefer the nutrition content could be provided for each ingredient in a recipe, rather than just showing the recipes nutrition. For example, if a recipe I have is too high in calories, it would be helpful to see at a glance which ingredients are the greatest contributor of calories in order to modify it.

Review Source

Response from Konverge Digital Solutions

July 5, 2023

Hi Eleah, Thanks for your comment! MenuSano does have a report on the recipes page that shows you the nutrition breakdown for each ingredient. We are adding the report to the Edit Recipe page soon. Warm regards, Christine Billinger

CM

Chris M.  
Operations Manager  
Food Production  
Used the software for: 1-2 years

### "Economical option for smaller or budget conscious businesses"

June 20, 2023

5.0

Pros

I like that MenuSano has a large database of items and ingredients to make it easy with nutrition label production.

Cons

I really have no complaints, the service is seamless.

Review Source

Response from Konverge Digital Solutions

June 21, 2023

Hi Chris, thanks for your review! Kind regards, Christine Billinger Director of Product Management

BS

Betty S.  
President  
Retail  
Used the software for: 6-12 months

### "Great Product Great Value"

February 23, 2023

5.0

great product and great value for the price. The product is easy to use and support is there when you need it and very helpful

Pros

I liked that the software is very easy to use and very straightforward.

Cons

I wish I was able to combine 3 labels onto one label. For example, I have a mixed bag of dog treats that contains 3 flavors; it would be nice to do one label for the package instead of three labels.

Review Source

Response from Konverge Digital Solutions

February 24, 2023

Thank you so much for your review. Your feedback is valuable as we continue improving MenuSano and providing you with the best experience. Warm Regards, Kunal

EK

Eric K.  
President  
Food Production  
Used the software for: Less than 6 months

### "The right product for the right application!"

April 29, 2020

5.0

Our business was at a standstill until we could sort out our nutrition labeling requirements. MenuSano's software was so easy to use, we were into production of our nutritional labels in minutes, no small feat!

Pros

When we were obtaining our food safety certifications for Township 27, nutrition labeling became necessary. We were unsure of where to start or what to do. Many of the websites we researched claimed to provide all the answers and quite frankly didn't. Then we found MenuSano! MenuSano delivered on all fronts; nutrition labeling, ingredient sourcing, and all kinds of applications we hadn't even thought of. Sooo intuitive and easy to use, not sure where we would be without them!

Cons

There are a number of food ingredients that are not listed. This isn't a huge issue however, as there is methodology to add new and custom ingredients along with nutritional facts, so our database can expand as we require.

Review Source

Response from Konverge Digital Solutions

September 25, 2020

Eric, we are so excited about your startup! Thanks so much for the kind review :) Happy cooking, Christine

SW

Stuart W.  
Hospitality Process Development  
Hospitality  
Used the software for: Less than 6 months

### "Great for Nutritional data"

December 10, 2020

3.0

If not for the customer service and their quick responses, I would have cancelled.

Pros

Ease of creating recipes with nutritional data. Ability to print labels. Ability to create dishes. Compare recipe costs.

Cons

Cannot print directly with word, have to pay for PDF converter. No inventory module No each or unit measurement, i.e case of 140 apples, recipe for 2 apples, etc. No scaling up/down of recipes. No way to print a recipe book, ie all recipes sorted to user preference. No data base of pictures to attach. Please remove the USDA branded items. Please develop a way to drag recipes into folders

Reason for choosing MenuSano

Nutritional values

Review Source

SS

SUZANNE S.  
OWNER  
Food Production  
Used the software for: Less than 6 months

### "GREAT PRODUCT"

April 23, 2021

5.0

Overall I've had a very good experience using the software. It has allowed me to be able to market my products into Grocery store chains that require this information.

Pros

I really appreciated the ease in inputting the ingredients of my products and how quickly the information is calculated.

Cons

Don't appreciate that you can't amend a recipe and redownload without it counting as a DOWNLOAD! It would be nice if there was a system in place to record recipes already created and downloaded that would not ding you if you made a spelling error or forgot to include an ingredient. We are human and are far from perfect so mistakes will happen. For small business owners this would help a lot.

Reason for choosing MenuSano

I wanted to support a local business and felt that with it being Canadian based it would be the best option for my products which are also manufactured here in Canada.

Review Source

Response from Konverge Digital Solutions

April 26, 2021

Hi Suzanne, thanks for your review! We are going to have a "counter" for the label downloads soon :) Kind regards, Christine

YB

Yvette B.  
Owner  
Food Production  
Used the software for: 6-12 months

### "Saves time and money "

July 8, 2023

5.0

MenuSano is a blessing for small businesses like ours, looking for a cost effective and time saving alternative to the rather expensive and complex lab analysis methods for obtaining nutrition labels for products. The platform is user-friendly and easy to navigate. You can also rely on prompt assistance from staff, should you have any questions.

Pros

I find MenuSano user-friendly and the staff are always available to help

Cons

Only recently started actually using it and haven’t run into any issues yet. There are quite a few features I have yet to explore

Review Source

Response from Konverge Digital Solutions

July 10, 2023

Hi Yvette, Thanks so much for your review! Warm regards, Christine Billinger

CW

Cheryl W.  
Owner  
Food Production  
Used the software for: 1-2 years

### "Ingredients "

May 4, 2020

5.0

Pros

As I was first starting out. I was impressed the software did the calculations for me. I had know idea how to make a nutritional label. This software made it fast and simple.

Cons

It took a bit of help to figure it out. But the staff helped with that concern.

Review Source

Response from Konverge Digital Solutions

September 25, 2020

Thanks so much for your review and for being a long time customer of ours! Wishing you all the best :) Happy cooking, Christine

KP

Kate P.  
Office Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "Got the job done"

February 23, 2023

3.0

Required nutritional label but the ingredients don't list customer friendly.

Pros

created the label we need for FDA regulation

Cons

Not easy to figure out how to add items to display properly on label. When I had a question there is no one to call and talk to.

Reason for choosing MenuSano

I thought it would work best

Switched from

[Genesis R&D Food Formulation & Labeling Software](https://www.capterra.com/p/173922/Genesis-R-D-Food-Labeling/)

Esha is more costly

Review Source

Response from Konverge Digital Solutions

February 24, 2023

Thank you so much for your review. Your feedback is valuable as we continue improving MenuSano and providing you with the best experience. Warm Regards, Kunal

DW

Dave W.  
Partner  
Food & Beverages  
Used the software for: Less than 6 months

### "Nutrition labels"

February 20, 2023

4.0

Pros

Ease of use. The instructions - are good. The custom ingredients are easy enough to add.

Cons

Could be better. We sell single item commodities - fruit and vegetable powers. We get only 20 recipes and 20 label downloads. These have been used and I have to re-evaluate. I had made a few mistakes on labels and wasted 2 downloads. Kind of frustrating. I find the value for the money could be better - more labels to download would help us a lot. Even 10. Thanks Dave.

Review Source

Response from Konverge Digital Solutions

February 22, 2023

Thank you so much for your review. Your feedback is valuable as we continue improving MenuSano and providing you with the best experience. Warm Regards, Kunal

JM

Jason M.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "Easy to develop nutritional labels"

February 20, 2023

5.0

Pros

Very user friendly, large database of products. Very intuitive.

Cons

Being in the US, it would be more beneficial to have all ingredients in the US standard (British Imperial).

Review Source

Response from Konverge Digital Solutions

February 22, 2023

Thank you so much for your review. Your feedback is valuable as we continue improving MenuSano and providing you with the best experience. Warm Regards, Kunal

CV

Connie V.  
Owner  
Food Production  
Used the software for: 6-12 months

### "Great service"

April 27, 2020

5.0

Pros

I sent in my information and had the nutritional value labels created for me by the MenuSano team. It was a big help during the startup of my business.

Cons

Not all formats for nutritional value tables were available at the time of my purchase but I was able to work with what was offered.

Review Source

Response from Konverge Digital Solutions

September 25, 2020

Hi Connie, thanks for you comment. We have extended our nutrition label options in our 3.0 version :) Happy baking, Christine

TC

Trista C.  
Dietitian  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Good software, does the job"

February 23, 2023

4.0

Great!

Pros

Very user-friendly and intuitive software. I like how you can add your own recipes and ingredients.

Cons

I've had clients request a "certification" to ensure the nutritional values are calculated according to CNF database. I've had to export data and ensure clients that the MenuSano software is legitimate and in compliance with federal regulations, but having an added "certification" that you can download for clients/restaurants would be helpful feature. There are a few missing features/functions that would make the experience even better. For example, it would be helpful to be able to view the total grams/serving size of a recipe along with the nutritional information in the "short cuts preview" section instead of having to manually click it in.

Review Source

Response from Konverge Digital Solutions

February 24, 2023

Thank you so much for your review. Your feedback is valuable as we continue improving MenuSano and providing you with the best experience. Warm Regards, Kunal

SK

Shelby K.  
Dietetic Intern  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Good product"

September 24, 2020

3.0

Pros

I found this product very easy to use. I like how it looks and the layout of it.

Cons

I find there aren't many options especially when it comes to protein. Seems difficult to find just plain chicken breast sometimes. Wish they would more products from canadian nutrient file.

Review Source

Response from Konverge Digital Solutions

September 25, 2020

Hi Shelby, thanks so much for your valuable feedback. I assure you, we have the complete and latest version of the Canadian Nutrient File. MenuSano will remember your most common searches and place the items at the top of the search results as it learns the ingredients you commonly select. We will look into how we can get the common chicken breast result closer to the top of the list from the get-go. Thanks again for letting us know! Kind Regards, Christine

SW

Sally W.  
Business Owner  
Food & Beverages  
Used the software for: Less than 6 months

### "Very helpful for nutritional labelling"

February 21, 2023

5.0

Pros

I was able to produce all of the nutritional labels needed for my new business, produced a nice label, easy to download and add to my product labels, easy to make changes and included ingredients with allergens in the Canadian format needed.

Cons

Was initially a bit confusing to add ingredients to recipes, but one email to customer service solved that issue.

Review Source

Response from Konverge Digital Solutions

February 22, 2023

Thank you so much for your review. Your feedback is valuable as we continue improving MenuSano and providing you with the best experience. Warm Regards, Kunal

SO

Susan O.  
Consultant  
Hospital & Health Care  
Used the software for: Less than 6 months

### "MenuSano Nutrition Software"

June 8, 2020

5.0

Pros

Very easy to use, and comes with a short tutorial. Like the ability to be able to access Canadian Nutrient File data and to incorporate actual manufacturer nutritional information into recipe analysis. Nutrition Facts panel generation from a recipe helps to make the outcome very professional looking.

Cons

Only negative comment would be in signing up for the software, it was a bit confusing as to availability of monthly vs. annual access both on website and in response to my questions on this to help line.

Review Source

Response from Konverge Digital Solutions

September 25, 2020

Thanks Susan, we appreciate the feedback from an industry professional like yourself :) Happy Cooking, Christine

KM

Krista M.  
Marketing Director  
Marketing and Advertising  
Used the software for: 6-12 months

### "Good tool for menu work "

April 27, 2020

4.0

Pros

This is an easy to use tool for doing menu work. It is straight forward and easy to follow each step.

Cons

Challenge is there is no double check. All the information must be entered correctly. It would be helpful to have some standards to compare or flags. Also an export option in one place would be good.

Review Source

Response from Konverge Digital Solutions

September 25, 2020

Hi Krista, thanks for your comment, we appreciate it! We can look into how we might be able to incorporate your suggestions in a future release. Kind regards, Christine

MT

Marcia T.  
General Manager  
Food Production  
Used the software for: Less than 6 months

### "Good option/value"

September 28, 2020

3.0

It is very easy to use and serves the purpose of having "reliable" nutrition facts for all my recipes. If I may suggest, it would be great if the users could include photos in the recipe description.

Pros

Easy to use Good/easy to read layout of the printed recipe.

Cons

Variety of ingredients Not being able to add photos of the dishes

Review Source

Response from Konverge Digital Solutions

September 29, 2020

Hi Marcia, Thanks for your review and feedback. We can certainly look into adding this feature! I will reach out to you to ask you more questions. Kind regards, Christine

MS

Marcos S.  
IT / Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "Was perfect for what i needed"

September 21, 2020

5.0

We;'re stsrtingt to pack and sell fronzen cheese breads and i needed a lable for it. The software let me introduce ingredients not on the list and anso let me create lable for 2 diferent size package.

Pros

I could add an very poeculiar ingredient and it gave me my nutrition facts lable easy.

Cons

Didnt encounter anything not to like. Everything i needed was easy and avaliable.

Reason for choosing MenuSano

Price and it looked easy to navigate

Review Source

Response from Konverge Digital Solutions

September 25, 2020

Thanks for your comment, Marcos. Much appreciated :) Happy cooking, Christine

KD

Karen D.  
Owner  
Food Production  
Used the software for: I used a free trial

### "Waiting for licensing"

April 30, 2020

5.0

Still in progress, we are going through Health Canada licensing

Pros

Very easy to use and input new ingredients

Cons

So far so good, we are in the trial phase

Review Source

Response from Konverge Digital Solutions

September 25, 2020

Hi Dawn, thanks so much for your review. We are rooting for you to get your bakery up and running! Happy baking, Christine

AR

Akiva R.  
CEO  
Food & Beverages  
Used the software for: Less than 6 months

### "Easy and cheap"

September 21, 2020

4.0

Its been a great experience

Pros

I love how easy it is to use and the cost

Cons

I don't like that I can't upgrade on the spot.

Switched from

[Genesis R&D Food Formulation & Labeling Software](https://www.capterra.com/p/173922/Genesis-R-D-Food-Labeling/)

cost

Review Source

Response from Konverge Digital Solutions

September 25, 2020

Thanks so much for leaving your comment! We totally get the upgrade issue. We are releasing our updated subscription module soon so that our users will be able to do it immediately themselves. We love your product and look forward to following your journey :) Kind regards, Christine

AC

Amelie C.  
Owner  
Food Production  
Used the software for: Less than 6 months

### "Great software but a bit pricey"

December 10, 2020

4.0

Great customer service, very fast at answering questions.

Pros

Software is great! Really easy to add recipes and calculate the nutritional facts. The labels are clear and lots of formats are available.

Cons

It's a bit more expensive than I would've liked.

Review Source

Response from Konverge Digital Solutions

December 11, 2020

Hi Amelie, thanks so much for your review. I'm happy to hear that it has worked well for your business! Kind regards, Christine

MG

Marcela G.  
Food Broker  
Food & Beverages  
Used the software for: Less than 6 months

### "Did The Job "

September 24, 2020

4.0

Was worth the few months I used it.

Pros

Easy to use and got the job done. I had no trouble understanding the features.

Cons

The price point was a little too high, did not like how the subscriptions worked.

Review Source

Response from Konverge Digital Solutions

September 25, 2020

Hi Marcela, thanks so much for your review :) Kind regards, The MenuSano Team

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