Who Uses This Software?

WELCOME is a free salon management app designed to increase your customer churn rate and satisfaction.It allows you to configure your floor plan, chairs, and stylist stations in just a few minutes.


Average Ratings

15 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    Completely Free App. Additional charges for cloud services only.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • SalesVu
  • www.salesvu.com
  • Founded 2007
  • United States

About Welcome

WELCOME by SalesVu is a complete POS and Schedule Management solution for beauty salons & spas. You can schedule appointments directly from the app, publish calendar openings for online booking using a website or a personalized app, automated email & SMS confirmations for every appointment, take deposits to avoid no-shows, sophisticated customer relationship management with email & SMS marketing options as well as the ability to sell services and retail products in a single consolidated app


Welcome Features

  • Booth Rental Management
  • Client Profiles
  • Employee Management
  • Inventory Management
  • Loyalty Program
  • Multi-Location
  • Payroll Management
  • Point of Sale (POS)
  • Recurring Appointments

Welcome Reviews Recently Reviewed!


Simple Software

Dec 04, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: I generally like the software because it does what I need it to do. But, I do wish there was a version for people like me who JUST want to run credit card payments and not have to deal with all of the other functions.

Pros: - Once you figure out how to use it, it's pretty simple, even if it takes a bit - The reports are simple and tell me what I want to know - It takes no time at all to process a credit card on the website - It sends out payment receipt emails to whoever and however many people I choose (I like to get a receipt emailed to myself, as well as the client)

Cons: - Sometimes it takes me awhile to figure out that what I want is actually possible. And sometimes I never find it. Like a list of all payments for one specific customer. It's probably there, I just have to play around too long to find it. Quickbooks has that information, so I don't SalesVu to get it for me, but if others are relying only on this to keep track of sales records, it might be frustrating. - You can't just run a credit card payment. You have to make an order for that amount first (which I don't need, since I use Quickbooks for invoicing), then pay the order. I only want to use it to run credit cards, but I have to do double record keeping in order to do it.

I like the reporting and it's easy to research data.

May 01, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Reports work well and it's easy to "dig deeper" for information when data is questionable. Product are easy to set up and you can use modifiers (i.e. sizes and colors) for inventory tracking. My client is in an area with various sales tax rates and SalesVu handles them beautifully.

Customer support is responsive although I seldom need them.

Cons: I have to manually input data to QuickBooks desktop but there is a sync option that we don't use. I'm hoping this client will switch to QuickBooks Desktop in hopes we can use the sync. I don't really have any problems with this software.

Overall: I just like that it's really easy to use, my client hasn't expressed any concerns, and when they bring on new staff they never seem to have problems learning the process.

My man is the best

Apr 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am a new business owner and I decided that I wanted to incorporate self-order kiosk's into the operation. Learning how to navigate was a little difficult at first and I was hesitant about continuing to you the product. Then I had an issue with my products staying in the system.. I was so done..... then came my reps the Dude!!!! He helped with everything. Setting up orders, adding products, he got together with some IT people and fixed the product issue. Man, he really saved me and my concept for the business. Every time I had an issue he has been there to help. Even gave me some extra time due to the issue I had in the beginning. The company is fantastic, their customer service is exceptional. Always available whenever I need them and always willing to help. I would definitely recommend this product.

Cons: Little hard to figure out on your own. But customer service will help you with anything you need.

SalesVu System

Oct 29, 2015
5/5
Overall

4.5 / 5
Ease of Use

4 / 5
Features & Functionality

4.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: This product has been functionally great for my store in many ways, such as, printable reports, inventory and cash register system, all in one.

Cons: The system does not offer a free Gift Card system or a Return Merchandise System, but I have found ways to work around it.

Recommendations to other buyers: Every system has it's quirks and every system has pros and cons. So far, this system has met all my needs with the exception of a few that I have managed to work around, but I have also found they offer the best rates around the other leading companies. Research is a strong tool and some things are easy to do without in order to gain the best for your store needs.

Good S/W, Excellent customer service

Oct 29, 2015
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: It is cloud base product so we can log in the store or at home and can link up many devices if want to. This vendor is young and with a lot of energy and trying to catch up demands from their customers.

Cons: S/W will hang easily, new customer entry is too much steps, receipt print out does not have the capability to do marketing. this product is only able to work on 2 transaction companies which they may need to consider to expend it more so that user can pick the best credit card processing company. reports which need to give customer capability to modify to get customer report on each screen.

Recommendations to other buyers: try to see whether you key in new customers without too many steps and check the functions that you need as whether good for your environment.

Very Solid POS for Small Business

Oct 13, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Very easy setup, very easy to learn. Spent very little time training new staff members on how to use.

Cons: Would love to see some more advanced inventory management features.

SalesVu provides a Simple but Effective Point of Sale system

Nov 04, 2015
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Any time I have had an issue and send in a request for help, the response is quick and very helpful.

Cons: I would like to have better report options for booking into our accounting software but there have been improvements made in this area and I hope to see more!

Recommendations to other buyers: I have found that demos for software products are not well done on other vendors. That is why I went with SalesVu (as well as their competitive rates). It is important to see what the software can do before deciding.

SalesVu Review

Nov 04, 2015
5/5
Overall

4 / 5
Ease of Use

4.5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: The simplicity of the app and the availability of the reporting online are the most important factors for us as a company. The app is easy to use for our employees.

Cons: It would be nice to have the ability to add a new customer from the App itself when placing a new order.

Recommendations to other buyers: The reporting functionality is important to evaluate and determine if it's sufficient for your needs

Great Service and User Friendly

Nov 02, 2015
4/5
Overall

4 / 5
Ease of Use

3.5 / 5
Features & Functionality

4.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: No monthly expense and easy to use the back office system and user interface is easy to use.

Cons: Sometimes the system is a little slow and we have had some complications with the card reader, but they have been helpful in solving it.

Recommendations to other buyers: Make sure you understand your needs and what you are looking for.

Great for any size company

Sep 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: This system was easy to use and also easy to train on. It is great for any size retail store.

Cons: I wish there was a better way to input items for sale.

The best option for my store

Dec 15, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use

Cons: No one until now

Overall: Whether it's a physical store or a ligne is definitely the best tool I could have found, easy to use and no problem so far

Recommendations to other buyers: Just thanks!

Restaurant Sales

Apr 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Good system for POS and record keeping for restaurants.

Cons: Could be easier to use for non computer people.

Very versatile and easy to use.

Feb 18, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Customer service is excellent and helpful.

Provides an all in one tool for all the tasks at the shop

Cons: System sometimes lags but not frequently enough to be a major issue. Otherwise software is flawless most of the time

Great Service Every Time!

Nov 03, 2015
5/5
Overall

5 / 5
Ease of Use

4.5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use and customer service is readily available if and when you need them.

Cons: Occasionally I have to reset my swiper, but now that I know how it's no big deal.

Recommendations to other buyers: Compare the fees and ease of use to other vendors and you will see that SalesVu offers the most efficient way to go.

More Pros than Cons

Mar 26, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This software was simple enough to use. Integrated well with our Quickbooks. The value for the money is good.

Cons: Sometimes the customer service line has you on hold for too long and the cancellation fee is pretty high if you ever wanted or needed to cancel.

Overall: Overall this product is useful.