collectAI is a software platform providing digitized, AI-based payments & collection services to manage accounts receivables. Covering the end-to-end process it flexibly optimizes the goals of collection rates, costs & customer retention. It uses digital communication channels & payment solutions. collectAI fundamentally improves the customer experience, putting the end consumer to the center of the service. Founded in 2016, is part of Germanys largest e-commerce retailer, the Otto Group.