# Drips Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Drips Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more.

Source: https://www.capterra.com/p/180814/Drips

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# 

 Drips Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Drips

## What is Drips?

Drips holds outbound, asynchronous conversations at scale, at the most pivotal moments in the consumer journey. The Drips AI-powered platform helps brands engage with prospects and customers through Conversational Texting® and calling. Backed by a unique natural language processing model, we leverage human-like messaging to break through the noise, capture intent and drive meaningful outcomes.

## What is Drips used for?

[Mobile Marketing](https://www.capterra.com/mobile-marketing-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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### Starting price

Free trial not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Drips

0.0

VS.

[4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.7 (199)

Value For Money

0.0 (0)

Value For Money

4.5 (147)

Customer Service

0.0 (0)

Customer Service

4.6 (152)

## Drips alternatives

Highest Rated

[5.0 (128)](https://www.capterra.com/p/183310/Text-P2P/reviews/)

Starting price

$21.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.4 (44)](https://www.capterra.com/p/187336/Sinch-Engage/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[Drift](https://www.capterra.com/p/227417/Drift/)

[4.5 (200)](https://www.capterra.com/p/227417/Drift/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Smith.ai](https://www.capterra.com/p/181278/Smith-ai-Live-Website-Chat/)

[4.8 (29)](https://www.capterra.com/p/181278/Smith-ai-Live-Website-Chat/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/180814/Drips/alternatives/)

## FAQs about Drips

Features and Usability

### What are the key features of Drips?

Drips offers CRM and marketing automation, plus lead management, lead nurturing, and lead qualification. It also includes 2-way messaging, SMS messaging, live chat, chatbots, and one-to-one messaging. Additional features include campaign segmentation, drip campaigns, A/B testing, conversion tracking, and real-time analytics.

Getting Started and Support

### What training and onboarding options does Drips offer?

Drips provides live online training sessions to help teams get started. This format supports guided setup and feature walkthroughs with an instructor in real time, giving users a structured way to learn the product and ask questions during the session.

Talk to an expert

### More questions?

Ask our experts

Getting Started and Support

### What customer support options does Drips offer?

Drips provides email/help desk, a knowledge base, phone support, and chat. No reviewer feedback is available in the catalog data, so user experience details such as response speed or helpfulness cannot be assessed from the provided information.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

2-Way Messaging

Send and receive text messages to communicate with clients or prospects in real-time

A/B Testing

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

API

Application programming interface that allows for integration with other systems/databases

Appointment Scheduling

Schedule appointments via a calendar

Drips 43 features

Send and receive text messages to communicate with clients or prospects in real-time

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Software program that continuously adjusts its behavior based on observed data

Application programming interface that allows for integration with other systems/databases

Schedule appointments via a calendar

Automatic reply functionality for incoming messages

Create and automatically send premade copy in response to customer messages

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Group campaigns by project, client, or campaign for better management.

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Manage and track all internal and external communication conducted via calls, email, text, or chat

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Process of dividing customers into groups based on common characteristics

Send automated marketing emails based on user actions over a predetermined period

Tracks metrics that provide insight into how a user interacts with any interface or product

Helps understand a user's intentions/actions

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Engage with a lead throughout the sales process by actively providing information

Score a lead on their quality or likelihood to buy based on certain behaviors

Ability to chat online in real time

Automate workflows and trigger campaigns based on customer actions

Personalize text messages using templates and custom fields

Manage multiple campaigns in one system

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple languages

Process and analyze human language in text or audio form

Send personal messages to clients or attendees

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Existing bot models for AI-based tools commonly used for auditory and textual conversation methods

Analyze and gain insights into data in real-time

Send and receive messages in real-time via an online communication channel

Receive data and information in real time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Send messages via SMS

Set up connections to third-party platforms to improve business processes

Interact with data visualization elements, such as charts and graphs, to drill down into data

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## Pricing

### Starting price

Free trial not available

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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