--- title: "Drips Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Drips Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/180814/Drips/" page_type: "product" language: "en" --- # Drips Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Drips ## What is Drips? Drips holds outbound, asynchronous conversations at scale, at the most pivotal moments in the consumer journey. The Drips AI-powered platform helps brands engage with prospects and customers through Conversational Texting® and calling. Backed by a unique natural language processing model, we leverage human-like messaging to break through the noise, capture intent and drive meaningful outcomes. ## What is Drips used for? [Mobile Marketing](https://www.capterra.com/mobile-marketing-software/)[Sales Engagement Platform](https://www.capterra.com/sales-engagement-platform-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Drips?[Manage this product listing](https://www.g2.com/products/drips/claim_requests/new?auto=true) ## Drips Overview Updated August 2026 AI summary Drips offers businesses of all sizes a cloud-based platform for SMS marketing and conversational engagement, integrating features such as two-way messaging, automated responses, and message personalization. It supports campaign management, marketing automation, and customer segmentation, with options for drip campaigns, multi-language support, and integration via API, making it suitable for organizations seeking to enhance mobile outreach and track engagement. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Drips 0.0 VS. [4.4 (97)](https://www.capterra.com/p/187336/Sinch-Engage/reviews/) Starting Price Contact vendor Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (86) Value For Money 0.0 (0) Value For Money 4.3 (80) Customer Service 0.0 (0) Customer Service 4.2 (72) ## Drips alternatives [Mobile Text Alerts](https://www.capterra.com/p/152417/Mobile-Text-Alerts/) [4.5 (86)](https://www.capterra.com/p/152417/Mobile-Text-Alerts/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152417/Mobile-Text-Alerts/) Highest Rated [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) [4.5 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132666/Pipedrive/) [charles](https://www.capterra.com/p/229087/Charles/) [4.4 (21)](https://www.capterra.com/p/229087/Charles/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/229087/Charles/) [Ontraport](https://www.capterra.com/p/220784/Ontraport/) [4.2 (89)](https://www.capterra.com/p/220784/Ontraport/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/220784/Ontraport/) [View all alternatives](https://www.capterra.com/p/180814/Drips/alternatives/) ## FAQs about Drips Features and Usability ### What are the key features of Drips? Drips offers AI-driven CRM and marketing automation with 2-way messaging, SMS messaging, live chat, and chatbot support. It also includes lead management, lead nurturing, campaign segmentation, A/B testing, appointment scheduling, campaign analytics, and reporting, plus API access, third-party integrations, and real-time analytics for communication and conversion tracking. Getting Started and Support ### What training and onboarding options does Drips offer? Drips provides live online training for teams getting started. This format supports guided setup sessions with an instructor and allows participants to ask questions in real time while learning the product’s core workflows. Getting Started and Support ### What customer support options does Drips offer? Drips provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. No reviewer feedback on support is available in the catalog data, so support quality, response times, and helpfulness cannot be assessed from user experience reports. ## Features AI summary Based on 3,882 SMS Marketing reviews Capterra reviewers highlight these as the top features buyers look for in SMS Marketing software: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**55%**) - **Mass Texting** (**55%**) Drips supports **SMS Messaging**, which covers the most-cited priority for buyers in this category. However, it does not include **Campaign Scheduling** or **Mass Texting**. Instead, it offers **API** (**54%**), a feature that many reviewers also consider important. This can help businesses connect texting workflows with other systems and automate message-related processes, providing teams with more flexibility in how they manage customer communication. 2-Way Messaging Send and receive text messages to communicate with clients or prospects in real-time A/B Testing Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Uses AI algorithms and models to predict future cash flow trends and outcomes, based on historical data and patterns API Application programming interface that allows for integration with other systems/databases Appointment Scheduling Schedule appointments via a calendar Drips 39 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI: Uses AI algorithms and models to predict future cash flow trends and outcomes, based on historical data and patterns - API: Application programming interface that allows for integration with other systems/databases - Appointment Scheduling: Schedule appointments via a calendar - Automated Responses: Automatic reply functionality for incoming messages - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Autoresponders: Create and automatically send premade copy in response to customer messages - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Live Chat: Ability to chat online in real time - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Message Personalization: Personalize text messages using templates and custom fields - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - Natural Language Processing: Process and analyze human language in text or audio form - One-to-One Messaging: Send personal messages to clients or attendees - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-time Conversations: Send and receive messages in real-time via an online communication channel - Real-Time Data: Receive data and information in real time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - SMS Messaging: Send messages via SMS - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.