--- title: "Jiminny Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Jiminny Software - reviews, pricing plans, popular comparisons to other Call Recording products and more." source_url: "https://www.capterra.com/p/180829/Jiminny/" page_type: "product" language: "en" --- # Jiminny Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 27, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Jiminny ## What is Jiminny? Jiminny helps commercial teams maximize their revenue through conversation intelligence. With Jiminny, you can record, transcribe and analyze conversations, giving you access to valuable customer insights and full visibility into performance. Jiminny is the only partner who turns great sales leaders into great sales coaches, enabling you to drive true change across your sales teams and build high-performing revenue generating teams. ## What is Jiminny used for? [Sales Coaching](https://www.capterra.com/sales-coaching-software/)[Call Recording](https://www.capterra.com/call-recording-software/)[Conversation Intelligence](https://www.capterra.com/conversation-intelligence-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $85 Per User, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Jiminny?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.jiminny.com&name=Jiminny) ## Jiminny Overview Updated August 2026 AI summary Jiminny provides cloud-based call recording and conversation intelligence for small and midsize sales, customer success, and business development teams. Its features include call recording, monitoring, archiving, reporting, and real-time analytics, with CRM and third-party integrations. Jiminny helps organizations capture, review, and analyze calls to support coaching, compliance, and performance improvement across customer-facing roles. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Jiminny 4.2 (13) VS. [5.0 (809)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting Price $85 Per User, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (13) Ease Of Use 5.0 (561) Value For Money 4.0 (8) Value For Money 4.9 (306) Customer Service 3.8 (8) Customer Service 5.0 (329) ## Jiminny alternatives [4.1 (225)](https://www.capterra.com/p/157853/JustCall/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [Gong.io](https://www.capterra.com/p/157969/Gong-io/) [4.8 (561)](https://www.capterra.com/p/157969/Gong-io/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157969/Gong-io/) [Apollo.io](https://www.capterra.com/p/158696/Apollo/) [4.5 (398)](https://www.capterra.com/p/158696/Apollo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158696/Apollo/) [Outreach](https://www.capterra.com/p/159318/Outreach/) [4.4 (311)](https://www.capterra.com/p/159318/Outreach/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159318/Outreach/) ## FAQs about Jiminny Overview ### Which roles and teams benefit most from Jiminny? Jiminny is most used by sales, account management, and customer success teams that need better visibility into calls, coaching, and customer conversations. SDRs and growth roles use it to improve outreach, while marketing managers and SEO strategists mine call insights for messaging, content opportunities, and customer feedback. Answer based on 13 reviews Overview ### What company size and specific industries is Jiminny built for? Jiminny is designed for modern sales, customer success, and business development teams across organizations of many sizes, including small businesses, mid-market companies, and larger enterprises. It is not tied to a specific industry and is suited for teams operating globally in customer-facing roles. Features and Usability ### What are the key features of Jiminny? Jiminny includes conversation intelligence, automatic transcription, call recording, call monitoring, and call reporting for sales calls and meetings. It also offers CRM integration, forecasting, activity tracking, real-time analytics, dashboard reporting, and collaboration tools, plus mobile access, search and filter, and third-party integrations. Integrations ### Which third-party tools and platforms does Jiminny integrate with? Jiminny integrates with over 20 third-party tools and platforms across communication and CRM workflows, including Aircall, CloudCall, CloudTalk, Dialpad, Google Meet, Microsoft Teams, HubSpot CRM, and Dynamics 365. It also connects to 8x8 Cloud Communication Platform, Bullhorn ATS & CRM, Copper, GoToMeeting, JustCall, and OutreachPlus. Getting Started and Support ### What training and onboarding options does Jiminny offer? Jiminny provides in-person training, live online sessions, webinars, and documentation to help teams get started. In-person and live online options support guided setup, webinars cover group learning sessions, and documentation gives written reference material for self-paced review of features and steps. Getting Started and Support ### What customer support options does Jiminny offer? Jiminny provides Email/Help Desk, Knowledge Base, and Chat support. Users can use written help resources and direct messaging to get assistance, but no reviewer feedback is available here to describe response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 2,757 Call Recording reviews Capterra reviewers highlight these as the features buyers value most when choosing call recording software: - **Recording** (**61%** of reviewers rated this feature as critical) - **Call Transcription** (**56%**) - **Conferencing** (**42%**) Jiminny supports **Recording**, which gives teams a reliable way to capture conversations for review, compliance, and coaching. However, it does not include **Call Transcription** or **Conferencing**. Instead, it offers **Call Monitoring** (**44%**), another feature reviewers see as important. This can help managers review live or recorded interactions more closely, providing teams with better visibility into call quality and helping businesses improve training and sales performance. Activity Dashboard 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Call Tracking 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Event Triggered Actions 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Predefined actions automatically performed on the occurance of specific events File Transfer 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Move files across different systems or networks Performance Metrics 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Real-Time Analytics 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Analyze and gain insights into data in real-time Jiminny 47 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Assessment Management: Creation, administration, and evaluation of assessments or tests - Auto-Dialer: System that automatically dials calls - Automatic Transcription: Use AI to convert voice into text automatically - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Tagging: Highlight specific time marks for annotation and review purposes - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Conversation Intelligence: Recording, transcription, and analysis of sales calls for the purpose of training and generating insights - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - CRM Integration: Integration with third-party CRM systems - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - File Transfer: Move files across different systems or networks - Forecasting: Form predictions based on past and present data/trends - Gamification: Games or game-like elements to track progress and reward accomplishments - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Learning Management: Organize and track educational activities - Live Chat: Ability to chat online in real time - Mobile Access: Access software remotely via mobile devices - On-Demand Recording: Record the audio of phone conversations for quality assurance purposes - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recommendations: Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement - Recording: Record live video calls to play later - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduled Recording: Automatically record calls at predetermined times - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs --- Get Advice We can help you find the software with the features you need. Features 4.1 (13) 4.1 Based on 13 reviews ## Pricing Value for money 4.0 (8) Free Version Basic $85.00 Per User,Per Month Value for money 4.0 (8) 4.0 Based on 8 reviews ## Integrations [ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[ Talkdesk](https://www.capterra.com/p/132852/Talkdesk/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (8) 3.8 Based on 8 reviews ## User reviews Overall rating 4.2 Based on 13 reviews Filter by rating 5(6) 4(5) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent RB Raheim B. Manager Marketing and Advertising ### "Horrible product and horrible service" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 12, 2024 Terrible overall and their team was rude. Pros There’s nothing positive about Jiminny, I was fooled by their clean looking marketing site. Would highly recommend that folks stay away. Cons The fact that the product broke all the time, the AI missed critical meetings all the time, the customer support sucked and the pricing was high. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RL Rob L. Key Account Manager Information Technology and Services ### "Great for call recording and sales coaching" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 March 14, 2024 Pros I like the call recording functionality. Easily connects with Zoom and google meet etc. Also like the Hubspot integration for automatic note syncing. Cons The quality of transcription could be better Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AW Alwin W. Growth Manager Financial Services ### "Great for Transparency" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 21, 2020 Pros Working on our customer success team, it gave us an understanding of the previous conversations held with our sales team - allowing us to gain customer insight and achieve greater collaboration. Cons The audio quality can sometimes be a bit iffy. But not a huge deal. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JJ Janay J. CSM Marketing and Advertising ### "Use This Everyday" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 20, 2020 Pros I like that there is the option to go back and listen to calls, is great for training purposes. I like that people can listen in as a LiveCoach and help as needed. Cons I don't like that the camera off and mute buttons seem to be different from each other. For example, when the camera is on, there is a camera icon with a slash through it to turn it off (that seems backwards) and when the mic is on, there is no slash, and clearly on. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Jenni B. SEO Strategist Marketing and Advertising ### "Jiminny Overview" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 May 20, 2020 Pros You have the ability to record and come back to the recording to use as an educational and transformative experience. Cons It is a bit difficult to integrate this software with every aspect and team of your company. Designed mostly for Sales and CS support. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB Anthony B. Marketing Manager Marketing and Advertising ### "Amazing software for team communication" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 May 20, 2020 Would highly recommend to fellow marketing managers in my department! Pros Jiminny really streamlined communication for my team during quarantine. Its super easy to use which is perfect for my team who have various levels of experience with technology. Cons The audio quality can lag at times without any warning. This occurred in one instance during an important meeting I had with my senior managers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KN Kyle N. Associate Real Estate ### "9/10 would use again" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 20, 2020 Overall would use again. Pros Easy to use and good for keeping in touch during isolation No time limit Cons Sometimes the audio quality wasn't great Switched from [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) Time limit Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BM Ben M. CSM Marketing and Advertising ### "Great Video Sharing and Easy to Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 18, 2020 Great tool, very clear video and sound, easy UX and incorporation into my other tools. Pros My favorite thing is how easy it is to share links and incorporate into my calendar. Very clean software all in in all. Cons My least favorite thing is probably the nav bar of the video chat - everyone generally has issues knowing what buttons do what. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DC David C. MARKETING MANAGER Wholesale ### "Intuitive and nice UX" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 January 8, 2020 Pros UX is clean, smooth, easy to use, modern with what other app functionality mirrors Cons The phone quality is often below satisfactory, cuts out sometimes which is bad for recordings or client experiences Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jeremy D. Sales Development Representative Computer Software ### "Love this tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 December 10, 2019 Pros I love that you can look back on previous calls and bookmark certain parts under the notes section for easy access when reviewing Cons Honestly I haven't found anything that I don't like about it Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/180829/Jiminny/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.