Who Uses This Software?

Architecture, Engineering and Construction


Average Ratings

19 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online

Vendor Details

  • 12d Solutions
  • www.12dsynergy.com
  • Founded 1989
  • Australia

About 12d Synergy

12d Synergy is a data management and project collaboration system designed for the architecture, engineering and construction office. 12d Synergy improves data integrity, workflow and efficiency through a wide range of functions.


12d Synergy Features

  • Agile Methodologies
  • Budget Management
  • Client Portal
  • Cost-to-Completion Tracking
  • Customizable Templates
  • Gantt Charts
  • Idea Management
  • Kanban Board
  • Milestone Tracking
  • Portfolio Management
  • Resource Management
  • Time & Expense Tracking
  • Traditional Methodologies

Vendor has not completed this information.

  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control
  • Customer Data
  • Data Analysis
  • Data Capture
  • Data Integration
  • Data Migration
  • Data Quality Control
  • Data Security
  • Information Governance
  • Master Data Management
  • Match & Merge
  • Collaboration Tools
  • Compliance Tracking
  • Document Archiving
  • Document Assembly
  • Document Indexing
  • Document Retention
  • Electronic Signature
  • File Recovery
  • File Type Conversion
  • Offline Access
  • Optical Character Recognition
  • Version Control
  • Access Controls/Permissions
  • Approval Process Control
  • Archiving & Retention
  • Audit Trail
  • Commenting / Notes
  • Document Check-in / Check-out
  • For Engineering Documents
  • Revision History
  • Version Comparison
  • Version Rollback

12d Synergy Reviews Recently Reviewed!


Capterra loader

12d Synergy. One of the most significant pieces of software in our office

Dec 18, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy filing of emails. They automatically go into the project.

Easy check in and check out of documents. Clear to see who has a file checked out.

All documents in one place. Great search facility.

Integrates well with the office back up and because files sit on the server as well as on the client computer there are duplicates that can serve as back up in many cases if needed (that's saved our bacon once!).

Cons: Cant create a new word/excel document and have it save direct into Synergy. You need to save it on your computer first and transfer it into Synergy. There have been a few set up issued, but they have all been resolved well.

Overall: It has exceeded my expectations - cant see us working without it now. The support is good and fast and the support crew are friendly and knowledgeable.

Great program that is always bettering itself

Dec 18, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Brilliant for keeping track of work flow and data sharing.

If something doesn't work the way you want it to, or you think there's a feature that should be included, ask and you shall receive has been our experience.

Customer service is amazing. Interface, especially in the latest version, is user friendly.

Saves a lot of time once set up properly.

Cons: Can be a little glitchy, but granted, that can also do with the server/cpus running it.

The back end/setup side of things can be quite tedious.

Overall: Making the switch from your typical windows explorer to Synergy wasn't without it's teething problems, and there are still some features I'm sure we're not using to their full potential.

There is a lot of setup involved, but the more you put in, the more you get out of it, and it's already streamlining a lot of our processes and saving us time in the long run.

Data management done right

Dec 19, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software allows users to access their data from anywhere with the greatest of ease. It allows 12d model projects to be worked on from remote locations with the speed of a local network. I couldn't imaging working without it

Cons: Correct implementation with over 100 users becomes difficult. IT staff and Synergy administrators need to be constantly monitoring the database to ensure it runs correctly.

Overall: Synergy allows our design team to works from anywhere in the world with a internet connection. Before synergy we had users copying whole projects data back and forwards across von connections. Synergy has saved us countless hours.

Capterra loader

Colloboration

Jan 16, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 12dS has been easy to scale up as we identify parts of our business that can benefit from features of this product. Combined with scaling our team up geographically, the ease that accompanied the installation of the FRS to assist our remote users is refreshing. The support is very helpful and responsive to issues when encountered and are easy to deal with.

Cons: Like 12dM, the UI may take time to get used to for some users.

Overall: Overall experience is very positive. I only have good things to say about Lincoln and the 12dS team.

12d Synergy from a Job Managers Perspective

Dec 18, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: 12d Synergy makes it easy to track and manage jobs where multiple people are involved. The revision history also provides a great history of the project.

Cons: Some of the features (e.g. tasks) are quite complex to use. It would be good to have simplified versions of these features for use on smaller projects.

Overall: We have a much better record of all emails sent and received that relate to a job. It does provide assurance that everything will be where it needs to be and most of the necessary information will be available in some form or another.

Synergy Review

Dec 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: As Land Surveyors 12d Synergy has improved our efficiency due to the ability for us to manage project tasks.

The features allow for assigning of tasks, automatic reminders, due dates, notes, easy linking of relevant files. It has greatly improved our productivity.

Email management is a massive plus too

Cons: What do Inleast like about the software.

Nothing.

Overall: The support is excellent, when problems are identified the team works to sort it out.

12d Synergy - Help Organise my Business

Jan 08, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 12d Synergy efficiently allows me to create a new job based on the type of your. From our custom templates the basic tasks for the job are created along with most of the folders we will need to organize our files.

The ease with which we can save files including emails.

Cons: I would like to be able to assign an approximate time to the tasks for planning purposes.

Overall: Keeping track of what is required for all our jobs.

Synergy for Synergy

Dec 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The simplicity of the interface, yet the features underneath the hood.

Cons: There nothing to really dislike about the software. If something breaks or is not there, the developer is happy to consider the feature or fix the issue.

Overall: Been able to go back to any version of a document without the need to resort to troubling an external IT consultant is a great advantage. Having 12d Model projects managed with 12d Synergy really simplifies things too.

Industry-tailored Document Management

Dec 18, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software enables me to manage complex, long-running projects covering all aspects; emails, plans, tasks, inputs, etc.

Cons: As a constantly evoving and adapting piece of software, we occasionally find bugs. The support team both in NZ and Australia are quick to help and respond.

Plenty of opportunities but needs work

Dec 18, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The potential for very useful features including version rollbacks and email monitoring for unparalleled record keeping capabilities.

Cons: Using the program slows up everyday tasks such as searching for particular documents and drafting etc. There are plenty of bugs, some of which have been incredibly detrimental. They seem to be getting fixed along the way however each time several bugs are removed a new one seems to pop up.

Overall: The program has provided leaps and bounds in terms of record keeping and consistency with jobs. If many of the bugs and frequent crashes/freezes were ironed out the program I would have very little to complain about.

Gret Software

Dec 19, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What initially drew us to 12d Synergy was the ability to manage cad files and the integration with CAD software. The more we got into it the more features were found that we could use. The support and willing to listen to improvements / change to the software is also excellent.

Cons: That is does not have a web version/ interface and IOS app yet.

Collation of emails into 12d

Dec 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very easy to use, helpful backup and works!

Cons: Nothing really - I find it easy to use and the back help is great

Overall: All emails are collated easily, all folders in same place not on one computer. Helpful staff.

The only real option for data management for 12d Model.

Jan 15, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's the only real option for data management for 12d Model.

Good start up training and support.

Roll back feature and read only opening of projects.

Cons: User interface could be more intuitive.

Incorporating some 'Wizards' for tasks would help.

Overall: Fantastic for working at home via VPN, overall has increased productivity and reduced error due to the elimination of duplicate projects and lost data.

Most User Friendly and Reliable Document Management System

Dec 18, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: -Ease of use

-Great support team

-Endless amount of features

-12d model integration

Cons: -Can be somewhat unstable directly after new version releases but generally settles down after a few patches

Capterra loader

Work Anywhere with ease.

Jan 13, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 12d Synergy enabled us to use staff anywhere in the world without having to worry about server locations and internet links. Users can checkout a project and work on it offline anywhere.

Cons: The software works flawlessly with 12d however has had some issues with Autocad and the FRS. All issues have been resolved quickly and the product is fairly reliable now.

Overall: 12d support is excellent. All issues are resolved quickly and they are able to roll out patches or updates very quickly. Make sure that you keep clients and servers up to date.

12d Synergy

Jan 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: We designers located in different Cities and some who work from home and 12d Synergy has been great in giving everyone access to the projects whilst ensuring version control. I also love that 12d Synergy also allows you to open a project read only, I use this for checking parts of the model whilst the designers are still working in other parts of the project.

Cons: Can't say that I've found any real cons yet, we're still working on DWG output and whether to have these in 12d synergy or not. We've had some issues with Autocad and 12d Snyergy so we will keep monitoring that to see if we use 12d Synergy for our DWG's or not.

12d Synergy review from Dunedin

Dec 18, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: I find that being able to customise the software to your own specific needs is great. We are fairly new users of 12d Synergy however we have found a lot of improvement in file management, particularly with being able to roll back to a previous version. I also like the mapping feature in V4, and hope that this evolves with the software.

Cons: I personally find some of the menus very tedious and clunky. I have found the amount of bugs in certain versions frustrating, we are always having to update the software. Even then, the updates almost never go straight forward.

One personal thing I hate is that 12d Synergy always opens on the same screen/location and it doesn't set to the screen I close it on. Having to download another program just to force it to open where I want it to is frustrating. Other simple things like having to click on column headers to order the files all the time, there should be a default for this for each user.

Overall: Version control of files and 12d projects over three separate offices has been improved dramatically. We will utilise further features as we get use to the software over time.

12d Synergy Review

Dec 19, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I like all the extended features especially being able to control user access to certain Jobs, Folders, Files, etc..

Cons: Somewhat unstable at times. It feels "rough" using it.

Overall: All good! Is what I expect as a file management software.

In V4, I believe all the features that needs to be there are there. It's time to focus on it being stable.

12D Synergy

Jan 16, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: CAD and 12D integration

Windows folder based

being able to work from home or office.

Synergy team were very helpful.

Cons: many bugs with V3

crashes due to SQL being full (company IT associated) but still an issue. Lost productivity due to the crashes.

User guides were ok but not great. Need more detail.

Excel referencing between different excel files did not work/update properly. Dangerous to link workbooks.

Overall: Was a good package to use. V3 which I used had a lot of improvements to go, but overall was great to use.

I haven't used since V3 over a year ago.